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At A Restaurant

The document provides information about various interactions that may occur at a restaurant between staff and customers. It covers booking a reservation, being seated, ordering from the menu, potential issues with food or service, complimenting the chef, and paying the bill. The document consists primarily of sample dialogues to demonstrate proper etiquette and protocols in a restaurant setting from making a reservation to concluding the meal.
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0% found this document useful (0 votes)
20 views2 pages

At A Restaurant

The document provides information about various interactions that may occur at a restaurant between staff and customers. It covers booking a reservation, being seated, ordering from the menu, potential issues with food or service, complimenting the chef, and paying the bill. The document consists primarily of sample dialogues to demonstrate proper etiquette and protocols in a restaurant setting from making a reservation to concluding the meal.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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To book a table Arriving at the restaurant

I would like to book a table for two please at 9pm in the name of Good evening my name is Harper. I’ve booked a
Jerrys please. table for two.
Certainly Sir. Smoking? Non-smoking? I’ve booked a table by the window.
What time would you like? Do you have a table free?
How many people is it for? Can we have a table for lunch?
Would you like a table by the window? Are you still serving lunch?
Would you prefer a booth? We would like to eat if it’s possible.
As the weather is fine may I suggest you a table on the terrace? Do you have a table for five free please?
Will you be accompanied by children? Do you have a reservation?
In that case will you need a high chair? We haven’t booked a table can you fit us in?
Is it for a special occasion? We’ll have a table free in just a few minutes. The
I would like to book a table for a party of four. Can you fit us in at bar has an all-you-can-eat buffet lunch for $10.
8pm please? Would you please follow me?
Is it possible to change the time? Do you need an extra chair?
Let’s see ... We’re pretty busy tomorrow, so I can do half past Be right with you.
seven, or nine.
OK, so that’s a table for four at half past seven tomorrow evening.
I called earlier to book a table for four and I was wondering if I
can make it for six instead?
That shouldn’t be a problem. I can move you to a bigger table but
it will be nearer the entrance door. Is that OK?
Perfect thanks!
Lovely. See you tomorrow, then.
I’m sorry we are fully booked tonight Sir/Madam
Ordering
Could we see the menu please?
May we have the wine card please?
Would you like something to drink first?
What is the house special today?
May I suggest you to take …
I can recommend …
Is there anything you would recommend?
I’ll have …
I would like to have my meat rare/medium rare /
Menu well done.
Appetizers/starter/first course/soup May I have dressing on the side please?
The dish of the day/Today’s special Could I have … instead of … Please?
Main course I’m sorry we are out of …
The garnish /side dish May we have some bread please?
Desserts /sweets Could we have some more please?
Coffee or tea with mini desserts What would you like to drink?
Topping (mainly on dessert and ice cream) Would you like anything else?
Beverages or drinks: Coffee / tea /digestive Here you are!
Decaf coffee / Irish Coffee Enjoy your meal!
Wine Card and other drinks
Wine card or wine list
A glass of wine/ A bottle of red or white wine.
A great wine / A great vintage / A grand cru
A bottle of mineral /sparkling/fizzy water.
A jug of water /of wine.
Cocktails /Apéritif/Punch
Soft drinks: Juice, Pepsi, Dr Pepper, lemonade …

Complaining … or not
Excuse me, my fish is cold.
Excuse me, this steak is overdone I have ordered it rare. Can you send it back to
the kitchen to be replaced please?'
I apologise for the steak. I'll replace it straight away.
Excuse me I have been waiting for over half an hour for the menu.
I’m sorry but I ordered … not the …
I’m afraid this tastes a little bit too hot /sour…
I'm afraid there is nothing I can do.
Well, in that case. I'd like to speak to the manager, please.
I'll go and get him for you
What seems to be the problem?
The waiter is refusing to send back my friend's dish.
We're not happy with the service we have received from the waiter. He's made
several mistakes with our food tonight and he's been arrogant towards us.
Please accept my apologies. I'll send your friend's dish back to the kitchen and
get it replaced. We won't charge you for the steak. Also, to say sorry we'll give
you a bottle of red wine on the house for all the problems you've experienced.

This was delicious. My compliments to the chef.


The soup is very tasty.
The lasagna is delicious.
The chocolate cake is out of this world!

Paying the bill


Could I have the bill please?
It’s on me.
It’s my treat / I’m treating you!
Let me pick this up!
We’d like separate bills please.
Is service included? or should I leave a tip?
It’s on the house. The bill seems very high. I think
they've overcharged us. Excuse me there seems to
be a mistake with the bill.
I'm terribly sorry. I'll bring you the correct bill now.
That doesn't seem right. I think they've short
changed me. Excuse me …

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