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Oral Com Report

The document discusses intercultural communication and speech context. It defines intercultural communication and notes that it occurs when people from different cultures interact. The developmental model of intercultural sensitivity outlines six stages from denial of cultural differences to integration of multiple cultural perspectives. Characteristics of competent intercultural communicators include flexibility, reflectiveness, open-mindedness, sensitivity, adaptability, ability to think divergently and consider systems. The document also describes different types of speech context such as intrapersonal, interpersonal, public, and mass communication and various speech styles ranging from intimate to formal.

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Fujiwara Stonks
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26 views

Oral Com Report

The document discusses intercultural communication and speech context. It defines intercultural communication and notes that it occurs when people from different cultures interact. The developmental model of intercultural sensitivity outlines six stages from denial of cultural differences to integration of multiple cultural perspectives. Characteristics of competent intercultural communicators include flexibility, reflectiveness, open-mindedness, sensitivity, adaptability, ability to think divergently and consider systems. The document also describes different types of speech context such as intrapersonal, interpersonal, public, and mass communication and various speech styles ranging from intimate to formal.

Uploaded by

Fujiwara Stonks
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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ORAL COMMUNICATION 11

REPORT ON INTERCULTURAL
COMMUNICATION AND SPEECH
CONTEXT
TABLE OF CONTENTS

DEFINITION AND NATURE OF CHARACTERISTICS OF COMPETENT


INTERCULTURAL COMMUNICATION INTERCULTURAL COMMUNICATORS 03
Assigned Reporter: Assigned Reporter:
Reign Margarette D. Lanceta Alexana Kaye N. Redaniel

THE DEVELOPMENTAL MODEL OF TYPES OF SPEECH CONTEXT AND


INTERCULTURAL SENSITIVITY SPEECH STYLE

Assigned Reporter: Assigned Reporter:


Khatrina Marriz M. Ylagan Neliah Andrea C. Ganiera
DEFINITION AND NATURE OF
INTERCULTURAL COMMUNICATION
01
WHAT IS INTERCULTURAL
COMMUNICATION?
WHAT IS INTERCULTURAL COMMUNICATION?

• Intercultural communication happens when


individuals interact, negotiate, and create meanings
while bringing in their varied cultural backgrounds.
(Ting-Toomey, 1999)

• Intercultural communication pertains to


communication among people from different
nationalities. (Gudykunst, 2003)
Do you know that
everybody experience
and engage culture
differences?
Some people may
feel:
• SHOCK • FRUSTRATED
• CONFUSED • SAD
• ANGRY • EXCITED
02
The Developmental Model of
Intercultural Sensitivity
by: Dr. Milton Bennet
In Global Business, the
ability to function
effectively in different
cultural context is very
important.
Cultural Intelligence (CQ)
- Means knowing yourself,
knowing others, and
leading together.
The DMIS has two parts or phases.
These parts called:

Ethnocentric Ethnorelative

DENIAL ACCEPTANCE

M DEFENSE ADAPTABILITYN
AVRS
INTEGRATIO
MINIMIZATION
N
STAGE 1:DENIAL

-The individual does not recognize cultural differences.

An individual in the DENIAL STAGE might be heard saying:

"All cities are the same; they all have tall buildings, fast food chains,
and coffee shops."
STAGE 1:DENIAL

They need to learn about other


cultures and explore the culture
differences
STAGE 2:DEFENSE
The individual starts to recognize cultural differences and is intimidated
by them, resulting in either a superior view on own culture or an
unjustified high regard for the new one.

An individual in the DEFENSE STAGE might be heard saying:

"This culture does not view life the way we do; our culture is certainly
better" "Their ways are better than my own; I wish I were one of
them."
STAGE 2:DEFENSE

They need to be able to manage


anxiety about other cultures and
embrace tolerance and patience.
STAGE 3: MINIMIZATION

Although individuals see cultural differences, they bank more on the


universality of ideas rather than on cultural differences.

An individual in the MINIMIZATION STAGE might be heard saying:

“Once we see through the cultural differences, we really are just the
same!"
STAGE 3: MINIMIZATION

They need to develop cultural


self-awareness and experience
difference.
STAGE 4: ACCEPTANCE

The individual begins to appreciate important cultural differences in


behaviors and eventually in values.

An individual in the ACCEPTANCE STAGE might be heard saying:

"These people and I have different values and experiences, and I think we
can learn from one another"
STAGE 4: ACCEPTANCE

They need to have respect for


others’ values and beliefs and
maintain tolerance and
ambiguity.
STAGE 5: ADAPTATION

The individual is very open to world views when


accepting new perspectives.

An individual in the ADAPTATION STAGE might be heard saying:

“To address our issue, I have to adjust my approach to consider both my


own and my counterpart's background"
STAGE 5: ADAPTATION

They need to experience empathy


for other cultures and develop risk-
taking skills and problem-solving
skills
STAGE 6: INTEGRATION
Individuals start to go beyond their own cultures and see themselves and their
actions based on multifarious cultural viewpoints.

An individual in the INTEGRATION STAGE might be heard saying:

“I can look at things from the perspective of various cultures"


STAGE 6: INTEGRATION

In reality, rarely do people achieve


this level of sensitivity.
03
Charactreristics of Competent
Intercultural Communicators
AWESOME
WORDS
World Bank(2010) Identifies the following traits that
define a competent intercultural communicator.
Flexibility and the
1. ability to tolerate 5. Adaptability
high levels of
uncertainty Ability to engage
Reflectiveness in divergent
2. 6. 7. thinking and
or Mindfulness
system-level
Open- thinking
3. mindedness
4. 7. Politeness

4. 5 Sensitivity
Flexibility and the
ability to tolerate high
levels of uncertainty
AWESOME
WORDS
Flexibility and the ability to tolerate high levels of
uncertainty

- Analyze the Situation MARS

- Make good decisions and modify your


communication

- Try to
R
adapt to your surroundings.
Reflectiveness or
Mindfulness
Reflectivness

-try to reflect if your action is appropriate or


MARS
not.

-Pay attention
R to every small detail such as
your behavior and their reaction towards it.
Open- Mindedness
Open-Mindedness
MARS
-Has the willingness to receive and
accept ideas and opinions from
other people.
R
Sensitivity
Sensitivity
MARS
-Always be cautious with the
words that we use and actions
that we do.
R
Adaptability
Adaptability
MARS
-Your willingness and ability to
change your manner of
communicating across different
R
country and culture.
Ability to engage in
divergent thinking and
systems-level thinking
Ability to engage in divergent thinking
(or thinking creatively) and systems-level thinking
(or thinking how each one in a system or organization influences
each other)

-Think creatively or think outside the


box.
-Be
R
a good influence.
Politeness
Politeness

-Be polite and respectful


R
HOW DO YOU GAIN
INTERCULTURAL
AWARENESS?
AWESOME
WORDS
Be open-minded to new
encounters
Be curious for new experience

Don’t be afraid

Be vigilant and observe


HOW TO GAIN Respect foreign culture and
INTERCULTURL religion
Be patient
AWARENESS?
Be kindhearted

Share your culture to others


Share your intercultural experience
to friends and colleagues
NOTE:
Refrain from showing
bias when talking to
someone by following
the tips below.
1.Avoid stereotypes, i.e., generalizations about a certain
group.
2. Challenge gender norms; avoid using "he" and "man" to
refer to a general group of people.
To remedy this, you may use plural pronouns or rewrite a
sentence to avoid using pronouns.
The use of his/her is also acceptable.
3. Do not talk down on younger people and the elderly.
4. Be sensitive to the religious practices of others.
5. Be polite at all times; do not belittle people you perceive
to be on a lower social class than
you.
04
TYPES OF SPEECH
CONTEXT AND SPEECH
STYLE
Types of Speech Context

Mass
Intrapersonal Interpersonal Public
Communication
Intrapersonal
• Centers on one person.
• Speaker acts both sender and receiver.

Example:
Talking to yourself
Interpersonal
• Communication that builds personal
relationship between and among people.
Example:
Communication between two lovers, a son
and his father, a student and teacher, and etc.
Public
• Communication that requires you to deliver
or send a message in front of a group

Example:
Graduation speech, Press conference,
and etc.
Mass
Communication
• Communication that takes place through
any type of media

Example:
Television, radio, newspapers, magazine,
internet, and etc.
Types of Speech Style

Intimate Casual Consultative Formal Frozen


Intimate

• Private
• Occurs among close
family member or
individuals.
Casual

• Common among
peers and friends.
Consultative

• The standard one.


Formal

• Used in formal
settings
Frozen

• Remains
unchanged.

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