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Ba MGT103

Operations management deals with planning, organizing, and controlling processes to convert inputs into outputs through production of goods and services. The three major functional areas of business are marketing, finance, and operations. Marketing identifies customer needs and promotes products. Finance manages financial resources. Operations manages production and delivery systems. The departments must understand each other's constraints to be successful - for example, operations must understand marketing and financial limits. Operations functions produce goods and services by converting inputs like materials and labor into outputs. Operations managers oversee production processes, manage resources, think strategically, and make decisions under pressure. Models represent and simulate real things to help understand complex systems, make predictions, and study things too dangerous to examine directly.

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Flores, Kristine Hanna U.
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78 views

Ba MGT103

Operations management deals with planning, organizing, and controlling processes to convert inputs into outputs through production of goods and services. The three major functional areas of business are marketing, finance, and operations. Marketing identifies customer needs and promotes products. Finance manages financial resources. Operations manages production and delivery systems. The departments must understand each other's constraints to be successful - for example, operations must understand marketing and financial limits. Operations functions produce goods and services by converting inputs like materials and labor into outputs. Operations managers oversee production processes, manage resources, think strategically, and make decisions under pressure. Models represent and simulate real things to help understand complex systems, make predictions, and study things too dangerous to examine directly.

Uploaded by

Flores, Kristine Hanna U.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

Briefly describe the term operations management


Operations management is the discipline that deals with the planning, organizing, and controlling
of the process of converting inputs into outputs. In other words, it is the management of the activities that
create and deliver goods and services.
2. Identify the three major functional areas of business organizations and briefly describes how
they interrelate
The three major functional areas of business organizations are:
1. Marketing – it is responsible for identifying and understanding the needs of customers,
developing products and services that meet those needs, and promoting and selling products and
services.
2. Finance – it is responsible for managing the financial resources of the organization, including
raising capital, investing funds, and managing financial risks.
3. Operations – it is responsible for the production and delivery of goods and services, including
the design of products and processes, the acquisition of resources, and the management of production
and delivery systems.
The marketing department needs to be aware of the financial constraints of the company in order to set
realistic prices for its products. For the finance department to make wise investment choices, it is
necessary to comprehend the needs of the clients. Additionally, in order to provide lucrative goods and
services, the operations department must comprehend the marketing and budgetary limits.
3. Describe the operations functions and the nature of the operations manager’s job.
Operations functions is the part of a business that is responsible for the production of goods and
services. It includes all the activities involved in converting inputs (such as raw materials, labor, and
capital) into outputs (such as finished goods and services)
The nature of the operations manager's job is challenging and demanding. They need to have a
strong understanding of the manufacturing or service delivery process, as well as the ability to manage
people and resources effectively. They also need to be able to think strategically and make sound
decisions under pressure.
4. List five important differences between goods production and service operations; then list five
important similarities.
Differences Similarities
- Labor content of jobs - Supply chain management
- Measurement of productivity - Designing the product/services
- Amount of inventory - Capacity planning
- Uniformity of inputs and outputs - Assuring quality
- Customer contract - Deciding on what process to use

5. What are models and why are they important?


Models is a representation of something, either physical or abstract. It can be used to understand
or simulate the real thing. Models can help us to understand things that are too complex or too dangerous
to study directly. It can also help us make predictions. Models can be used to predict how a system will
behave under different conditions.

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