ADVANCED

Program Overview and Course Listing

Summary of Program Requirements

• There are 10 courses available in the LMU Advanced curriculum
• You will need to complete all 10 required courses to complete the certificate
• Participants must complete the certificate three years from the original purchase date
• Residents have one year to complete the certificate from the original purchase date

Instructional Design & Continuing Education Credit

• Courses are delivered online and are approximately 90 minutes in length
• Many courses include prereading assignments, case studies, and knowledge checks
• Each courses includes a post-test and evaluation
• Each course offers 1.5 CME/CMLE or SAM Credit for a total of 25 credits at completion of the
certificate

Course Listing and Descriptions

Analyzing and Managing Workflow in the Lab

COURSE CODE: DESCRIPTION:
WMLM1402 • Describe the benefits of workflow analysis and process improvement
• Apply workflow analysis methods to lab processes
COMPETENCY: • Examine the pros and cons for each possible solution
Operations • Examine the criteria for measuring improvement
• Review success factors for implementation of new process

The Benefits of Mentoring in the Laboratory Department

COURSE CODE: DESCRIPTION:
WMLM1404 • Develop effective mentoring skills for all technical and administrative levels within
your organization.
• Use mentoring as an effective practice recruitment tool.
COMPETENCY:
• Identify the mentoring opportunities suitable for your organization.
Personnel
Management

1
 Strategic Planning and Performance Analysis for Your Budget
Lab Management University (LMU) Advanced Program Overview and Course Listing

COURSE CODE: DESCRIPTION:

WMLM1406 • Review the use of the strategic planning process in budget preparation.
• Recognize the role of the entire laboratory and hospital staff in budget preparation.
COMPETENCY: • Prioritize and justify the various components of the budget and identify tools to
measure budget performance.
Financial
Management

Lean Quality Improvement: A Practical Approach (enduring material)

COURSE CODE: DESCRIPTION:
WMLM1409 • Improve participant skills in quality improvement methods, root cause analysis, and
process redesign
• Improve participant knowledge of simulation methods
COMPETENCY:
• Improve participant skills involved in recognizing bias in the diagnostic process
Operations

Managing the Utilization of Diagnostic Tests: Developing a Laboratory Utilization

Management Program
COURSE CODE: DESCRIPTION:
WMLM1411 • Identify the key elements of a utilization management program
• Describe the types of intervention strategies that can be used to implement
utilization management initiatives
COMPETENCY:
• Describe why pathologists are uniquely positioned to lead an institutional utilization
Operations
management program

Pathology Personnel and The Challenge of Change

COURSE CODE: DESCRIPTION:
WMLM1413 • Define and understand change management
• Learn to identify, anticipate, and respond to major changes in the laboratory
environment
COMPETENCY:
• Identify and anticipate internal and external factors that could initiate significant
Personnel
workflow changes
Management
• How to manage personalities during significant departmental changes
• Describe ways of reacting to change
• Identify models and process strategies for helping change to be accepted and
implemented in the workplace

Managing Your Lab

COURSE CODE: DESCRIPTION:
WMLM1414 • Improve participants’ understanding of and skill in project management methods.
• Apply key philosophies in the contexts of planning, executing and closing of
laboratory-based project management.
COMPETENCY:
• Demonstrate useful software and social collaboration tools for project management
Operations
in the laboratory.
• Analyze relevant case studies to prepare for and apply project management skills.

2
 Harnessing Automation and Informatics to Improve Quality, Efficiency, and
Turnaround Time in the Clinical Laboratory
Lab Management University (LMU) Advanced Program Overview and Course Listing

COURSE CODE: DESCRIPTION:

WMLM1415 • Participants will be able to identify practices in the clinical laboratory that may be
amenable to automation including interference testing, dilutions, reflex testing,
repeat testing, verification of results, and interpretive comments.
COMPETENCY:
• Participants will be able to recognize the benefits and challenges of auto-
Informatics verification of clinical laboratory results.
• Participants will be able to describe how to design, validate, and implement auto
verification rules using CLSI guidelines as a guide.

How to Develop an Individualized Quality Control Plan: Laboratory Risk Management

in Action (enduring material)
COURSE CODE: DESCRIPTION:
WMLM1416 • Define risk management
• Describe how to develop an individualized quality control plan
COMPETENCY: • Identify CLSI EP23 guideline as a resource for developing a laboratory quality
control plan based on risk management
Compliance

Reimbursement in the Lab

COURSE CODE: DESCRIPTION:
WMLM1505 • Outline the overarching contextual framework for reimbursement of laboratory
services.
• List examples of technical, professional and administrative services provided by
COMPETENCY:
laboratories.
Financial
• List the general categories (sources) of reimbursement for laboratory and
Management
pathology services.
• Provide specific examples of applicable reimbursement mechanisms for multistep
laboratory studies and laboratory administrative services.