DARREN DRIVER

24 High Point Drive – North Grafton, MA 01536

(508)981-7948 [email protected]

Professional Consulting Summary

A 20-year exceptional Program/Project Managing Consulting professional. Specializing in the optimization of: implementations,
organizational work streams, network infrastructure, applications, Datacenter operations, collaborating business/IT needs compliance
and Strategy. Hands-on professional with over 15 years of experience Project Managing within and outside a PMO for: Performance
Operations, Legacy Migrations, Enterprise platforms, Network-to-Cloud/Hybrid, Waterfall-to-Agile methods, PMO
Process/Implementations, Bio-Pharm, Retail, Utilities, Facility/Construction Management, Hardware/Software IT, A&E, HRIS, Cloud
Service Implementation, IT Security, PCI, SOX, FDA, ICH and various regulatory & compliance.

IT/Design
(TOGAF, CMMI, ITIL, PMI, ERES, IEC 27000, ISO9000, SDLC, PMBOK and SANS, Data Deduplication, Virtualization, migrated data
centers, EAI/ERP Enterprise Implementations (365 Dynamics -AX, NAV, Sales), Global SaaS/Cloud Services, Networking & Auditing
Business Development
(Change Management, SAP-BW, PM, CRM (various), SD, MM, AutoCAD Design, PeopleSoft e-Performance, Operations and Facility
Management)
Life Science/Telecom
(Oracle, SAP, JIRA Confluence, CMDB, Disaster Recovery, Wireless Survey, GIS, SCADA integration, Facilities and CAPA/CMPM)

General knowledge and key points

 Defining scope, RFP, RFQ’s, SOW’s, SOP’s, SDLC, conducting audits of current processes and devising standardization
 Communicate, motivate/drive project goals, utilizing a “How can I help” holistic approach to improving culture in Project Management
 ITSM/ITIL Planning, Scheduling, Design, Operations, Policies, Procedures as deliverables of IT to internal/external customers
 Detailed knowledge of SFDC, Data Migrations, Peoplesoft enterprise solutions and various (WMS) Work Management Systems
 Oracle setup for EBS Suite and PeopleSoft e-performance (Timelines, project setup, administration and overall HCM projects)
 Utilizing analytical data mining, KPI metrics, creating reports, procedures and requirements
 Tailoring ERP/Data environments to facilitate best practices for scalability of application’s
 Created performance measurements, financial/operational forecasting and action plans
 Monitoring of projects tasks to improve ROI, Quality and linking IT to business needs
 Executed 10 years of AutoCAD experience in capacities of: Design, Training & Development
 15 years of Project/Program Management utilizing PMI guidelines and Agile/Waterfall methodologies
Professional Experience:

National Grid Electric (ApexSystems-W2 contract) Waltham, MA

Senior Project Manager III Aug 2019 – May 2020
 Managing multiple technical projects mentoring and driving the project team in both Agile & Waterfall methods successfully.
 Revising a Project Strategy, Schedules/Plan, Business-to-IT culture, standardization and technical delivery.
 Preparing financial workbooks for various projects for sanctioning, RTB, CapEx/OpEx and resource allocation (hours/costs)
 Developing IT Gap/SWOT Analysis, Risk & Security assessments, SAP & Salesforce CRM integration for project / ETL for Big Data
(AWS, APIs (MuleSoft) and MDM data
 Maintaining Budgets, quantifying cost savings/efficiencies, TCO, Actuals-vs-Accruals for all IT Customer project activity
 Identifying PMO strengths & weakness to create project opportunities improving ROI for Smart City technological investments
 Implemented several IoT based initiatives for IT Customer integrated with: Security, Commercial IT/Real Estate Enterprise Data Platform (EDP)
 Financial forecasting for multiple complex projects catering to OpEx and CapEx challenges
 Building business use case quantifying external project funding and providing gap analysis
 Implemented and tested enterprise reporting configurations utilizing PeopleSoft v9.2
Key Achievements: Driving complex initiatives & Oracle based projects simultaneously involving Business/IT, generating new company revenue, IT enterp
data platform design process, customer success and system appraisal documentation/business processes.
Software(s) used: MS Project Online, ServiceNow, PeopleSoft v9.2, Salesforce-Cloud, SAP-CRM, Office 365, MS Teams and SharePoint
 DARREN DRIVER
24 High Point Drive – North Grafton, MA 01536
(508)981-7948 [email protected]

KDP Keurig Dr. Pepper (Clearbridge-W2 contract) Burlington, MA

Program Manager Jun 2019 – Dec 2019
 Managing multiple workstreams to build/design/test a new Procurement Online Portal.
 Created Project Schedules, Supplier Score Cards, Status Reporting, Project Documentation on Confluence/MS Teams
 Managed HCM and procurement projects to provide documentation for Manager, admin and employee PeopleSoft process
 Analyzed Cost Management activity with awarded suppliers for portal activity and capabilities.
 Converting Seamless integration between multiple departments focusing on customer order fulfillment
 Developed working teams, program workstreams and coordinating IT initiatives centric around SAP, Oracle EBS and MuleSoft
 Devised and clarified business case for Merchandising, Marketing, Customer Success and data integration
 Maintained Budgets, quantifying cost savings/efficiencies, TCO, Actuals-vs-Accruals related to Merchandising and IT activity
 Identified and developed Change Management opportunities, preparing for a smoother transition, upon “Go-Live” and training
Key Achievements: Creating Online Portals, while consolidating processes for Keurig and Dr. Pepper for Merchandising/Procurement & IT.
Software(s) used: MS Project ‘16, Google Cloud, ServiceNow, PeopleSoft, Planview PPM, Office 365, MS Teams, JIRA-Confluence, SharePoint,
MS Office application

RBSs, Inc. Ahold Delhaize Company (Apex Systems-W2 contract) Quincy, MA

Program/Sr. Project Manager Nov 2018 – May 2019
 Delivered organizational clarity and Project/Program Managed solutions to distributed Systems and key IT initiatives.
 Created Project & Resource Plans, Critical Path (CPM), Status Reporting, Stakeholder and Risk Registers in SharePoint
 Managed Program/Project level Cost Management activity, communicated processes, Change Management and Continuous
Improvement effectively to Middle/Upper Management.
 Maintained Project and Program Budgets for ETC, TCO, Actuals, Accruals related to all retail operations and IT business activity
 Mitigated project risks thru weekly project team meetings & stakeholder interviews, while improving company culture and moral
Key Achievements: Organizing ambiguous relations and broken processes, timely keeping Capex/OpEx and expense budgets on track
Software(s) used: MS Project 2010, ServiceNow, Remedy, various of proprietary management software’s, Power Steering PPM, Office 365,
SharePoint, PowerPoint and Excel

Ken’s Foods, Inc. (The Judge Group-W2 contract) Marlborough, MA

Senior Project Manager Jun 2018 – Nov 2018
 Providing all departments across Ken’s with IT & Operational Project Managed solutions for business and IT initiatives.
 Building process PMBOK/Agile standardization into: Facilities, Manufacturing/Production, Network & Infrastructure
 Develop SQL rules engine, data validation with DevOps group maximizing software applications for process improvement
 Created project plans in JIRA/MS Project, risk management, business requirement building and 365 CRM implementation
 Maintained IT and Business workstreams through MS Project & SharePoint/Dynamics 365 for 2018 software implementations
Key Achievements: Creating PMO Project Management standards, improving processes through 365 Implementation and applications
Software(s) used: MS Project, JIRA, PowerApps, PowerBI, Office 365 Sales & PSA, PeopleSoft, SharePoint, PowerPoint and Excel
 DARREN DRIVER
24 High Point Drive – North Grafton, MA 01536
(508)981-7948 [email protected]

eFront IT Financial Solution, Inc. (WinterWyman-W2 contract) Boston, MA

UMass Memorial
Global Senior Healthcare
Project Manager (TekSystems-W2 contract) Worcester,
May 2017 MA
– Apr 2018
Sr. Project Manager Aug 2015 - Nov 2015
 Directed
Global Sr.PMO/UMMHC
Project Manager providing
sponsored private for
initiatives equity clients
System with TechOp Applications,
Administration, solutions remotely for Networking,
and networking groupsSoftware Security,
implementing Customer
of all cloud-
Service, software (proprietary) products, SOC Type-2 and ISO27K certification/compliance for 2018
based infrastructure activities. (Active Directory, ICD-10-Sever Refresh, SANs NetApp/Isilon Network root cause (RCM) GDPR readiness.
 Directed changeQA
ServiceNow/Remedy process, created PMO
and Datacenter guidelines/processes,
migration projects). mentored Jr. level PM’s & designed Cloud Op PM processes
 Developed
 Implemented Global HR,created
scope/SOW, Sales, IT Security
project and Network
charters, manageInfrastructure executing
kick-off’s, maintain Project Plans &budgets,
capital/operational standardized documentation
delivered bi-weekly
 status
Risk Managed operational
reports and contributedplatform
to thecompliance
PM steeringwith encryption
committees for(virtual
program & private clouds) providing
level initiatives a moredashboards,
(i.e. milestones robust access
management
interdependencies, obstacle removal and communication).
 Managed development
 Cultivated PMO objectives business initiatives
to project teams relating to nativemanaging
and individuals, “stacks” orimplementations
suite of eFront tools and customer
for: CRM, 911 Telechannels
& Active Directory
 Created
Utilized JIRA-PM, Primavera-P6, Smartsheets, MS Projects, SharePoint, proprietary
complex Project Plans, stand-up meetings with vendors and team members, advocating PMO PPM software to manage global
& customer teams
needs
 performing
Project Managed EMEA, USA, APAC and Australia ambiguous processes to PMI/PMBOK best practices
analysis for PMO financials, mobility, clinical operations, facilities, construction and cloud services. and methodologies
 Designed
Key Achievements: a repeatable
Managed IT processes,
three healthcare projectsto migrate global
involving: customer data, utilizing
Forecasting/Baselining, eFront
Active products
Directory, and development
Datacenter build-outstools
and Storage
migration successfully.
Key Achievements: Worked with various auditing firm including PWC to obtain SOC Type-2 and ISO27K certifications along with implementing
SAT (Security Awareness Training) global processes.
Software(s) used: JAVA, HP-NAS/SAN, VM Ware, EMC VNX, Extreme SDN, Oracle/Cloud, Microsoft 2010/13, ServiceNow, Remedy PPM
Software(s) used: AWS, MS Project, JIRA, Office 365 NAV, SharePoint, PowerApps, PowerBI, PowerPoint and Excel

Nike Shoe/Converse, Inc. (Randstad-W2 contract) Boston, MA

Program Manager Aug 2016 – Apr 2017
Verizon Professional Services (TekSystems-W2 contract) Northborough, MA
 Program
Sr. Project Managed high profile PMO initiatives of the Nike DTC (Direct to Consumer) Tech team, primarily Factory Outlet
Manager expansion
Sept 2014 – Aug and
2015
POS, PCI,National
 Managed BPM tools
Gridand
CNI(CRM) Customer
initiatives to buildRelationship Management
(2) large datacenters, softwaredocumentation,
SOW/MoU enhancements multiple
and implementations.
budgets, Network/Infrastructure
 Directing
Design/implementation, change(Ngrid
applications process, structuring
& Verizon Ops)PMO initiatives, project
and operational managing POS & Merchandise retail workstreams
strategies
 SAP(CRM,BW,
 Created/Validated project scope, SDdeliverables
& HCM) configuration designCIP
and Ngrid NERC & stand ups, PCI(AMAG/Cyber
and Security compliance, vendor management and DevOps
Security).
process improvement
 Managed detailed Project Plans, hiring/termination “roll-offs” & mentoring and Project reporting.
 Scheduled,coordinating
Service Managed cloudallservices
and directed resources(100+)
and initiatives
the Managed for US and EU billing\vendors
third-party performance, security updates
(i.e. ABB, Cisco,and
HP,latency
IBM, Vzfactors
Ops,
 Managing PM activities related to transformation of customer/point-of-sale
Wipro etc.) applicable to Projects for completion within a Waterfall and Agile environment. data for (FOS) Factory Outlet Stores
 Monitored  Identified availability
configurations for multiplezones and data
data center center and/or
applications, retailupgrades
security distribution
andcenter
futureforenterprise
global cloud
dataservices
platform activity
 Implemented  infrastructure
Defined toolsprojects
& processes
centricsupporting
around data overall
centerorganizational
and enterprise work streams Center
application of Excellence,
and security C-Level and PMO
improvements
Key Achievements: Managed Lead PMteams,
network priorities such as:datacenter
upgraded creating project plans,
buildouts, risk registers,
MDM, statusEnd-of-Life
ETL into EDP, reporting, work
issue/risk tracking, Client
managements Care,
systems and
vendor
operations/Audits/service delivery coordination ensuring critical path/ milestones are met for go-live and Aptos software support.
successfully.
Key Achievements: Program Managed multiple global workstreams for integration of stores, lifecycle process and PMO policies/procedures and
Software(s) used:enterprise
customer-based Oracle11i/12, Microsoft 2010 Business Suite, Power Point, Excel, IDS, SAP-BW, PP, Clarity PPM and Solar Winds
services.
Software(s) used: ServiceNOW, ADP-HRIS, SAP-CRM, AWS, Microsoft 2010/13/365, Remedy and Nike Relay PPM

Sanofi-Genzyme (TekSystems-W2 contract) Westborough, MA

EMC
Project Manager II (TekSystems-W2 contract)
Corporation Southborough,
Feb 2016 –MA Aug 2018
Sr. Business & Managing Consultant Oct 2012 - Oct 2013
 Project
Successfully managed
Managed change
complex & lifecycle(SaaS)
business-to-IT process, status reporting,
integration projectsCRM enhancements
involving to Sanofi
Salesforce.com PMO,
(SFDC) utilizing the proprietary
Knowledgebase (SFDC-initiation,
methodology “PUMA”
planning, design, implementation, UAT & lessons learned) to “Go-Live” success.
 Key contact for PMO procedures
PM integration andand guidelines,
external PM project
Salesforce teamsplans, PM status reports,
(HP Autonomy, stakeholder/risk
Oracle EBS, Mobile Devregisters
Ops “MDM”)(RAID analysis
and internaland
centralizing
Online Support/SaaS CRM
groups channels
for the into organizational
final deliverable (K-Base) effectiveness.
EMC Knowledge base SFDC portal.
 Project
 Project Managed Managing
stakeholder Capex & OpEx
requirements to lower
sessions, costs&facilitating
backlog aging, teamconstruction, design & manufacturing
sprints, cross-functional governance, of project
modularresources
Biologics/Labs
and software release management in an Agile Scrum environment.
 Fostered ISexperts
Managed CRMbest
to adapt efforts decentralizing
practices in designdigital transformation,
and contributed Genzyme
to detail customer
documents data & utilizing
for “Go-Live” (RFP &StayinFront
SLA’s) (SiF)
CRM software
Key Achievements: Managed, Analyzed and facilitate the 100% Agile (Scrum) global Salesforce (SFDC) implementation successfully.
 Project Management across ITS group-Boston and Toronto SCADA/JIRA IT projects for the Sanofi/Pasteur &
Software(s) used: Version OneGenzyme
(Agile Software), HP Autonomy, Oracle 11i,12 & EBS, Microsoft Enterprise 2010
Key Achievements: Managed multiple global projects involving SCADA networking, DB/DR infrastructure and Bio-Medical to success.

Software(s) used: Various SAP modules, JIRA Confluence, Oracle CRM, Microsoft 2010-13, Excel, Power Point and MS InfoPath
 DARREN DRIVER
24 High Point Drive – North Grafton, MA 01536
(508)981-7948 [email protected]

Amgen, Inc (1099 contract) West Greenwich, RI

Sr. Site/Project Specialist Jan 2001-Feb 2004
 SME for IT Implementations, Construction/Capital planning & Life Science Civil design activities for ITIL library structured projects
 Managed Construction Engineering, Capital Projects, Plant Management activities to mitigate site processes
 Produced reporting (Crystal/MRO), AutoCAD plans, around “triple constraints” cost, time and quality of campus
operations
 Assisted IT Directors with ITIL infrastructure CMDB initiatives, Contracts and Compliance
 Ensured the compliance of cGMP specifications,
Education CAPA, CM-PM, CMMS, ISO and (FDA) codes/compliance.
 Structured electronic documents for cGMP (210.211, 600 & 820) and UML diagrams
ITT Technical Institute  Documentation/Audit Management guidelines to various QMS Biotech/batch record processFramingham, (21-CFR-803,MA ISO13485,
Associates Degree CAD/CAM Design 21-CFR Part II and 21-CFR 58) for manufacturing automation, regulatory and
ISO14971, Sept 1991 – June 1993
compliance
Grafton Memorial High  School
Managed databases (DBA), (SAP, PeopleSoft, JD Edwards and Sage CRE), business intelligence,Grafton,supply MA
chain
Architecture/Electrical and College Studies
management and cost management for large Capital projects Sept 1984 – May 1988
The QPS Institute
AdvancedKeyProject
Achievements:
Management Creating (eCTD)Program
Leadership standards, Project Managing and creating estimates for Site Engineering, Capital Projects,
Environmental
(ACP) Agile Health and Safety (EHS) and Lecia -Carlson GIS/GPS Survey of underground and Civil Construction.
Certified Practitioner
(ASQ CQE) Certified Quality Engineer Marlborough, MA
Lean SixSoftware(s)
Sigma Green Utilized:
Belt ~IBM, MS Office/Project,
PMI PMP/RMP Timberline,
& MS Project Lecia
Certified TS, Carlson
(continuing Survey, Eagle Point, TCP/IP Networking,
to exam) Oct 2013 –VB Script
Sept 2014
Northeastern University
Computer Engineering undergraduate studies (continuing online)
Engineering and Building Technology- Certificate (1990) Medway, MA.
Principals of Elect Engineering- Certificate Program (1998)

Edwards & Kelsey Architects (1099 contract) South Boston, MA

A&E Consulting Project Manager Feb 2005 - Feb 2007
 Developed project plans (scope/charter/SLA's) saving clients $300K+ and collaborated
Business-to-IT needs providing a positive culture to all internal/external customers.
 SME managing BIM & CMMS (Maximo) SLA's, IT budgets, construction contracts and leveraging infrastructure
 Managed firewall, security applications, writing technical documents (FRD's) and auditing servers
 Coordinated network teams to run customized customer network applications utilizing MS Project (Scheduling/reporting)
 Exercised PM methodologies (Waterfall) EAM projects to define stakeholder management applications
 Developed reports & forecasting for: Rail, Electrical, continuous improvements to accommodate clients' ROI
 Effectively communicated internal/external projects concurrently for scalability of networks and applications
Key Achievements: Managed IT & Data Solutions to various client’s: Applications, Networking, Space & Data Management

Software(s) used: Microsoft NT, Oracle, MS Project, File Pro, PeopleSoft, Primavera, JDE, AutoCAD, Crystal Reports, Informatica

UGL/UNICCO, Inc. (FTE-Permanent) Auburndale, MA