FM-EL4 Case Study
FM-EL4 Case Study
Submitted By Group 2
Barlovento, Hyacinth
Campasas, Hannah
Cimafranca, Angelika
Submitted To
1. What exactly is the main problem or problems facing Josie Santos, the new president of
The main problem Josie Santos, the president of Dalia’s Clothing Stores is facing is
losing its market share to its competitors like Supermart which is a national department store
with a large women’s clothing line and specialized boutiques that have sprouted all over the
country’s shopping malls. These stores offer high quality clothes from overseas and are normally
sold at premium prices. There are a lot of competitors from these casual clothing industries in
recent years because of new entries from both local and foreign competitors.
2. If you are Josie Santos, what business strategy option would you adopt given the situation
facing the firm? Choose one of Porter’s business strategy models. Justify your answer.
The group would choose a Differentiation Strategy based on Porter's business strategy
models if we were Josie Santos, the current president of Dalia’s Clothing Stores. First of all,
Dalia's Clothing Stores faces competition from both high-end shops and low-cost merchants like
SuperMart. Dalia's ability to differentiate their products from the competition through
differentiation strategy will allow them to concentrate more on developing unique and high-
quality products. There is a big opportunity to produce clothing lines that are difficult to replicate
as Dalia has a history of working with Filipino designers and contract manufacturers.
By utilizing this type of strategy, they can charge high prices for its unique and premium
products. It enables the business to reach a niche market that appreciates these qualities and is
willing to pay more for it. Furthermore, Dalia's Clothing Stores can reposition itself in the market
with the use of the said strategy. It may improve its reputation as a supplier of unique, stylish,
and high-quality clothing which can attract more loyal customers. So, a differentiation strategy
would allow Dalia's Clothing Stores to avoid being "stuck in the middle" by offering specialized,
3. What actions would you undertake to support the business strategy you are proposing.
To support the business strategy proposed for Dalia's Clothing Stores, here are five specific
for clothing.
● Conduct regular quality checks and establish stringent quality control processes to
● Develop a user-friendly e-commerce website and mobile app for online shopping.
environment.
● Implement a loyalty program with rewards and discounts for repeat customers.
● Review and optimize the supply chain to reduce manufacturing and operational
costs.
understock situations.
● Collaborate with local fashion events and influencers to increase brand visibility
and credibility.
products.
These actions should be part of a comprehensive strategy that aligns with the chosen
market positioning and addresses the challenges Dalia's Clothing Stores is facing. Regularly
monitor the progress of these initiatives and be prepared to adjust the strategy based on customer
Our business strategy and recommendations (referring to question 3) focuses on improving the
(a.) Our top tier priority is focusing on revitalizing the clothing business, since they were
already losing the money. We plan on saving the business first by improving product
quality and cost management before we venture into a different industry because it would
(b.) Diversifying into an unrelated business such as real estate is probably the safest
decision Ms. Josie would make, but that would come second after the clothing business is
saved. It would be chaotic in our mind if we make both plans simultaneously, so it's
necessary to fix the business first because that alone is already a handful. Diversification
would be our long-term consideration, once the business is stabilized and profitable
again.