Problem solving

1. Unrecognized Storage Device You have connected an external storage device to your new
MacBook Pro, but the operating system is not recognizing the device’s contents. Instead, it asks
whether you want to format the device. Why might this be happening?

Solution:

There are several situations where the external storage device attached to the new MacBook Pro
gives an error. It may not be recognized and cannot obtain the information from the external device.
Rather, it may ask to format the device so that it would be compatible with the MacBook.

The reasons for getting this error are:

 The device may be infected by some virus or malicious software and therefore the Mac device
cannot read the information.
 The external device format is not compatible with the Mac Operating System. Thus, the
device would generate an error.

2. Second Hard Drive Connection While installing a second hard drive in your computer, you realize
that your computer does not include a cable to connect the hard drive to the motherboard. How can
you determine what type of cable to purchase?

Solution:

/*this is explanation btw

(Find what kind of connection structure is used to relate drives to the motherboard. There are two
structures in like way IDE ( integrated development environment) drives (PATA on parallel ATA) and
SATA (serial ATA) drives. PATA drives have wide, level connections or thick connections as wide as
fingers, while SATA drives have pitiful connections about the separation across a pencil. One should
acknowledge whether to buy an IDE or SATA drive, and you should have the alternative to tell be
looking at the connections.)

*/

Motherboard has to be checked to see what ports are supported and based on the ports the cable
should be bought. The cable-type should match with other cable that is connected to the first hard
drive.

3. Incompatible Memory Card While attempting to copy files from your digital camera to your
laptop, you realize that the memory card from your camera does not fit in the memory card slot on
your laptop. What other steps can you take to copy the photos from the camera to the laptop?

Solution:

/*this is explanation btw

The USB (denotes universal serial bus) is a standard interface for associating fringe gadgets to host
PC. USB was intended to supplant a large number of links and connectors required to interface
fringe gadgets to host PC. The fundamental objective of USB was to make the expansion of fringe
gadgets snappy and simple

*/
Look at the camera to see if there is a spot for a USB cable that connects the camera to the
computer so that one can transfer the files through USB ports.

4. Missing Files You stored some files on a USB flash drive, but when you attempted to access them
you noticed that they no longer were there. What might have happened, and what next steps will
you take to attempt to recover these files?

Solution:

• When transferring the files, it may be possible that the transfer did not complete
successfully. Check the device that they were transferred from and start the transfer again.
• The file may be deleted unknowingly or accidentally while using it before in the
USB(Universal Serial Bus) device; So, the user needs to confirm it this may be the issue.
 The USB drive may be hit in the walls or floors, causing the device to become corrupted,
requiring a visit to the service centre.
 The USB drive may be attacked by the virus while inserted in the other device without
proceeding with the scanning it may share some file from that particular device to the USB.
• While formatting the device it is not complete the formatting that is causing the format error
this is maybe the reason the file cannot be found in the USB.
 Not properly removing or ejecting the USB flash drive
Some of the methods for recovering files from USB

• CMD means Command prompt is a window through which one can directly run commands
using the correct code. CMD is also very effective at recovering files from USB.

• If they are using a Windows machine, there is a nifty feature in it called the previous version. It
helps them to undo any changes made to a file by reverting it to its version before the edit. If the
file that they lost was in a folder on the USB device, then they can use the restored previous
version to get the file back.

5. Media Not Supported You purchased a program that came on a DVD, but your laptop does not
have an optical disc drive. What next steps can you take to install this program?

Solution:

Use an external DVD drive

External drives are affordable and plug-and-play ready. Simply connect one to your computer
through an available USB slot, wait for the installer to finish, and you're ready to go

6. Inaccessible Files Your company requires you to store your files on a remote server so that you
can access the files from any location within the company. When you sign in to another computer
using your account, you cannot see your files. What might be causing this?

Solution:

/*this is explanation btw

• Recovery is difficult to reach records from a PC or any capacity drive by utilizing erased
documents recover programming. It has a straightforward UI and has the capacity to
perceive practically all record types like MS Office reports, file documents, PDF documents,
fundamental media documents, and other from PC hard drives, outer hard drives, streak
drives, and other stockpiling gadgets.
 • To abstain from losing information, one can utilize information recuperation programs that
can recover information from the blocked off without modifying the record characteristics.
*/
• Missing root directory name in the FTP settings
• Duplication of root directory locally i.e. If you have accidentally created a folder called
public_html within your local root, you would be uploading that folder as well, so your new
pages would be at www.yourdomain.com/public_html rather than at www.yourdomain.com
• Computer files affected by viruses sometimes convert to hidden formats or files may be lost.

7. Encrypted Storage Device You have purchased an external storage device so that you can back up
files on your office computer. The IT department in your company informs you that you must make
sure the data on the device is encrypted. What are your next steps?

Solution:

• Go to control panel
• Choose system and security
• Click the bitlocker drive encryption
• In the bitlocker menu, turn on bitlocker next to the drive(s) you wish to encrypt
• Remember to keep your recovery key and password safe

8. Alternative to Tape Storage Your company still uses tape storage to back up important files, but
your manager has asked you to begin researching alternatives to the aging technology. What steps
will you take to research current storage technologies that are suitable to store company backups?

Solution:

/* this is explanation btw

• Various applications have contrasting usefulness. Applications can be to an outsider,

separate hard drive or USB, or to an on the web (cloud) administration. Consider the data
underneath and take a gander at surveys from legitimate PC sites or magazines before
choosing a backup item to suit your association's needs.
• The backup applications (or projects) are accessible that can mostly or entirely mechanize
this procedure and can likewise perform full backups. These applications accompany some
working frameworks (for instance, Windows Backup or Mac OS), might be packaged with
capacity gadgets, or might be bought independently.
*/
• Determine what kind of data has to be backed up.
• Determine the frequency of the data that has to be backed up.
• Identify and implement a suitable backup and recovery solution.
• Test and Monitor your backup system.
• Optical storage, online backup services, and network-attached storage (NAS) are
alternatives.

9. Faulty RFID Card You use an RFID card to obtain access to your office. When you attempt to scan
your card, the RFID reader acts like it does not recognize your card is nearby. What are your next
steps?

Solution:
Some of the factors for RFID reading failures are: Faulty RFID card situation can arise if the following
conditions

1. Incorrect tag orientation

2. Interference from other devices i.e. effect of Noise

3. Detuning the tag antenna

By correcting the above we can attempt to scan the card again.

10. Files Not Synchronizing You have saved files on the cloud from your home computer, but the
files are not appearing on the computer in your office. What might have happened, and what steps
can you take to retrieve the files?

Solution:

• The reasons can be as follows:

Files may be locked or protected by other applications, system permissions, and synching of
different system encoding.

Steps that can be taken are as follows:

1. Make sure the files are not utilized by other applications, security software, encryption agents, or
the system itself.

2. Verify if the names of the files consist of special symbols and validate that the files are in UTF-8,
that is the encoding which Sync understands.