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The document describes a diagnostic procedure for vehicles that exhibit issues like an inoperative remote keyless entry system, passive entry, no audio, blank touchscreen, or service messages. The cause may be a pinched dash harness between the left instrument panel mounting bracket and body. To repair, loosen the bracket and pull the harness free to inspect and repair any damaged wires.

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JM B
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176 views

Report TSB

The document describes a diagnostic procedure for vehicles that exhibit issues like an inoperative remote keyless entry system, passive entry, no audio, blank touchscreen, or service messages. The cause may be a pinched dash harness between the left instrument panel mounting bracket and body. To repair, loosen the bracket and pull the harness free to inspect and repair any damaged wires.

Uploaded by

JM B
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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RKE / Passive Entry And Start / No Audio /

SWC / Touch Screen / Display Blank/ Rear


Wiper And Rear Power Windows Inoperative /
Dead Battery / Service Tire Pressure System /
SES MIL DTC B3101 B144C C0710 C0544
P0106 P0107 P2122 P2123 P2127 P2128 P2138
U0028 U0029 U0077 U0126 U0151 U0415
U1548 U1549 U154A
Cadillac Escalade Models 2015-2020 All All All All
Chevrolet Silverado 1500 2014 All All All All
Chevrolet Silverado 2015-2018 All All All All
Chevrolet Silverado 2500/3500 2019 All All All All
Chevrolet Suburban 2015-2020 All All All All
Chevrolet Tahoe 2015-2020 All All All All
GMC Sierra 1500 2014 All All All All
GMC Sierra Models 2015-2018 All All All All
GMC Sierra Limited 2019 All All All All
GMC Sierra 2500/3500 2019 All All All All
GMC Yukon Models 2015-2020 All All All All

Supersession Statement:

This PI was superseded to update the model year. Please discard PIT5288F.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern

Depending on vehicle options some owners may have any of the following concerns:

 RKE Inoperative

 Passive Entry and Start Inoperative

 No Fob Detect Message on DIC

 Service Tire Pressure System

 No Audio

 Touch Screen Inoperative


 Radio and/or DIC display blank

 Steering Wheel Controls Inoperative

 Service Stabilitrak

 Body / Chassis Communication DTC's B3101, B144C, C0710, C0544, U1548, U1549,
U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029

 Rear Power Windows Inoperative

 Rear Wiper Inoperative

 Dead Battery

 SES lamp and/or reduced power message with 5 volt reference 3 or APP codes P0106, P0107,
P0697, P2122, P2123, P2127, P2128 and P2138

These concerns could be caused by the dash harness being pinched between the left I/P dash
mounting bracket (1) and the body. Shown below, is the left I/P mounting bracket (1) as seen when
the I/P fuse block cover is removed from the end of the dash. This picture is for reference only and
the wiring must be inspected from under the dash.

As shown below, the wiring harness (2) is pinched at the upper portion of the I/P mounting bracket
(1). In many cases, the complete harness may not be pinched and it can be difficult to see that the
harness is damaged. When inspecting for a pinched harness, make sure the harness can be moved
freely away from the bracket to body interface.
As shown below, the wiring harness (3) is pinched at the lower portion of the left I/P mounting
bracket (1). For reference only, call out (4) is the parking brake pedal.
Recommendation/Instructions

To repair this concern, loosen the left I/P dash mounting bracket bolts and pull the harness free.
Open the harness and repair any damaged wires as necessary.

Warranty Information

For wiring repairs covered under warranty, please refer to latest version of bulletin 10-00-89-005 for
warranty information on wire/connector repairs.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition
exhibited is resolved without completing every step, the remaining steps do not need to be
performed.

Additional SI Keywords

PIP5344

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