VOCABU LARY Complete the text below with the words in the box.

I&
enter extend -
fill made 21.
meet
protect reduce I
take

Company news
The Research and Development team have recently .made
. . . . . . .1 a . .. .

breakthrough that w i l l allow us to significantly reduce the size of our

5 ,000-watt generator. We plan to .take

. . . . . . . . .2 advantage of this opportunity . .

to . . . . . . .
fill ? a gap in the market by introducing a product that is not
. . . .

only powerfu l , but also very compact. This w i l l . . .

meet
. . . . .. .. .4 the needs o f

c ustomers who need t o l imit the size and weight of the i r equipment

because of the restrictions of their working environment. On the

production side , makjng a smaller product w i l l help us reduce5 waste . . . . . . . . . . . .

and energy use in the manufacturing process. This w i l l demonstrate

that we are keeping our commitment to .

protect 6
the environment. We
. . . . . . . . . . .

........... 7
aren't planning to stop making our larger generators; we w i l l extend

our generator product range to incl ude the new ' m icro-generator'

l ine . We ' re hoping to enter 8 the highly competitive North American

. . . . . . . . . . . .

market with the new product next year.

PAST S I M f!LE Complete this text with either the past simple or the past continuous form . .

AND PAS1i of the verbs in brackets.

CONTINUOUS
was
listening
While Trevor Baylis . . . . . . . . . . . . 1 (listen) to a radio programme about
v i l l ages in rural Africa, he had 2 ( lz a ve) a great idea. According . . . . . . . . . . . .

to the programme, most v i l l ages didn't have

. . ? (not have) electricity, so . . . . . . . . .

communication with the outside world . . was

. . . . . . . 4 (be) a problem. W h i l e . .

people i n cities . . . . . . . . . .5 (receive) the latest health information , people

received
. .

in the countrysidedidn't get (not get) enough i nformation and education.

. . . . . . . . . . . . 6

.
B ay l i s went .. . . . . . . . . ? (go) to his workshop and began (begin) experimenting. . . . . . . . . . . . .8

He soon . . ? (make)
made
. . . . . . . . . a working radio with no batteries - wind-up

10
trying
radio. While he was (try), without luck, to sell his idea to
. . . . . . . . . . . .

12
companies, he had . . . . . . . . . . . .1 1
(have) a lucky break. H i s radio appeared ............

(appear) on a B B C TV programme, and someone who had money to

invest in the project . watched
. . . . . . . . 13 (1Vatch.) . As a resul t , the Freeplay radio
. . .

. . . . . . . . . . . . 14 (become) a huge success.

become

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 UNIT B H REVISION

J
SKILLS'i Put this conversation into the correct order.

[I
[↓I
a) Ben: I think we should hire Jenny Wong.

b) Lisa: I totally agree with Ben. Jenny's the strongest candidate.

c) Lisa: Yes, OK. I think everyone's here. l2J

d) Lisa: I mean that she has a lot of experience. r7I
e) Anna: Yes, she's experienced. But I think we should consider Klaus Lehman, too. &I
f) Tom: Can we start, please? �1

g) Tom: The main aim of t�e meeting is to decide who to hire as the new office
assistant. Ben, what do you think? L3 I
h) Anna: Sorry, I don't quite understand. What do you mean by 'strongest'? D6

5 Stress

VOCABULARY Complete the sentences below with the words i n the box.

deadline flexitime lifestyle quality of life work-life balance

workaholic working environment workload
environment
1 working
A firefighter's . . . . . . . . . . . . can be extremely dangerous. Lars had special training to
deal with emergency situations.
2 lifestyle
Ahmed loves the . . . . . . . . . . . . associated with his job as an international airline pilot.
He travels the world and he's paid very well.
3 Construction workers sometimes have to work hard to meet a deadline
. . . . . . . . . . . . . Building
work must be done to a strict schedule.

4
allows her to start at 7.30 and finish at 4.30.
Flexitime
Lois, a n accountant, likes to start work very early i n the morning, so working . . . . . . . . . . . .

Su-Lee's quality
life
5 . . . . . . of
. . . . . . as an actor is very good. She is well paid and she loves what
she does.
6 Pietro is a nursery nurse. His young children attend the nursery, so he can see
them during the day. This gives him a good .work-life
. . . . . . . . . . . . balance
7 Steve's .workload
. . . . . . . . . . . as a social worker can be a real challenge for him. Sometimes
he has to visit 10 or 1 2 families in one day.
8 To succeed as an advertising executive, Joanna has to be a .workchotic
. . . . . . . . . . . . She works
12-hour days, six days a week.

SKI LLS Match the halves of these expressions.

I
1 How about a)
- a good idea.
L
2 I can't agree b) further thought.

a3 I still think it's c) encourage staff to work flexitime?

I4 I think d) buy new laptops for them.

-

j 5 I think I e)
L about it.

b 6 I think this needs f)

- paying for the cost of car parking?

j 7 It might be a good idea g)

& we should do more research.

d 8 We could h)
- with you there.
e 9 We've got to do something ④
i) agree with you.
C 10 Why don't we &j) to set up a childcare service.

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U N IT B .... REVISION

WRITING Read these notes, then write an e-mail (70-100 words) to your boss, Mike.

Points for update e-mail to Mike:

• Had a project meeting this morning.

• Project going wel l - on time because everyone working hard.

• Everyone loves work, but feeling very stressed.

• We work late, but must start next day at 8.30.

• Consider f\exitime system - reduce stress and overwork?

VOCABU��
Choose the best options to complete this text.
For business dinners, I usually go to Peking House, a Chinese restaurant. It has a
regional I& convenient' location about five minutes from the office, and the atmosphere is
cosy I reasonable2, so we can talk quietly and comfortably. It's also very important for a
·
business meal to have local I efficient 3 service, and the staff at Peking House are the best.
⑦
Chinese food is good because they have something for everyone. Peking House is famous
⑧
for its seafood, especially the dishes with prawns I vea/ 4 • They also serve a wonderful
⑧
lamb I cabbage5 soup that's very popular with vegetarians. It isn't the cheapest Chinese
o
restaurant in the area, but the prices are very exciting I reasonable 6, especially when you
consider that the service and atmosphere are both excellent. Chinese restaurants don't
always have a wide selection of drinks, but Peking House has a wonderful choice of good
· &
wines I poultry ' and beers, including several mineral I non-a/coho/ic 8 ones for people
who don't like alcohol.

M U LTIWORD VE]iD Complete the text below with the words in the box.
I after around down out part to up up

1 Leya n and Rupert took . part

. . . . . . . . . . . in a charity marathon.
2 Beatta turned . down
. . . . . . . . . . . the invitation to go out for a meal after work because
she was very tired.
3 We always take visitors . .out
. . . . . . . . . . for an expensive meal.
4 I'd like to take . . . . . .up
. . . . . . your kind offer to organise the after-work entertainment
for next week's meeting.
5 Did you have a chance to look .around
. . . . . . . . . . . Barcelona when you were there?
6 How many people turned . . . up
. . . . . . . . . for your presentation?
7 Marcus is really looking forward . . . . . to
. . . . . . . his visit to Moscow.
8 Alberto's going to look . . after
. . . . . . . . . . the team from the Beijing office.

Match each statement (1-8) to a response (a-h).

i
1 Would you like to have lunch with us? a)
& We're having a great year.

2 Piet, this is Alfonso. b) Yes, that's right. Warsaw.

-

3 How's business? c) Sure. No problem.

&
4 Sorry, I didn't catch your name. 1 Thank you. That would be very nice.
d)

5 Sorry, did you say you're from Poland? e)

2 No, I haven't. What is it?

6 Ingrid, do you know Dugald? f) Yes, we met last year. Good to see
you again.
7 Could I use your pen, please?
g) It's John. John Hicks.
&
8 Have you heard Liam's news?
h) Pleased to meet you.
↳

64
 UNIT B H REVISION

Cultures 2: Doing business internationally

Com plete the tips below on doing business internationally with the words
in the box.

business breakfasts and business lunches business card -

business culture eye contact food local language personal space

- -
-

red tape -the oldest person trust and respect

Seniority the oldestperson

• Pay attention to who's who. In a group of Korean executives, . . . . . . . . . 1 is often . ..

the most senior. In Mexico, you may need to take the time to socialise with other
businesspeople so you can earn their . trut .2• respect.
. . . . . . . and . ..

Communication business card

• In most cases, your . . . . . . . . ? should be translated into the local language where
. . .

you're doing business. This helps people understand who they're dealing with.

• I f you need to socialise in the . . . . . . . . . . . . work as hard as you can to improve your
'' ,

ability to speak it. local

language
Business culture business breakfasts lunches
and
• I n Mexico, you can expect long . . . . . . .. .. .. 5, but you might not talk about business
until the very end of the meal.
business culture
• Wherever you go, try to learn as much as you can about the . . . . . . . . . . . .6 before your
visit. The more you know, the easier it is to do business. For example, in some
. . . 7• You'll need a lot of official documents
countries, there can be a lot of rectape .. .. . . . . .

before you can go ahead with a project. You need to be patient.

Politeness and personal space

• . . . . . . . . .8 when someone offers it. It's better to accept it and leave some
Accept . .good.

of it on your plate, rather than say 'no' to the offer.

• In some cultures, looking directly into someone's eyes shows honesty. But in other
contact
. . . . . . . . ? may be impolite.
cultures, too much eye . . .

personal space
• Different cultures also have very different ideas about . . . 10• In Mexico, people . . . . . . . . .

may stand very close to you and they often touch your shoulder or arm.

65