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HPE 4400 Enterprise Virtual Array - Controller Enclosure: Battery

Replacement Instructions
Before begin

Verifying component failure

Removing a battery module

Replacing a battery module

Useful links

Product related documents

Before begin
The following precautions need to be observed when replacing the battery module in the controller enclosure used with
the HP StorageWorks Enterprise Virtual Array 4400 (HPE 4400 Enterprise Virtual Array).

CAUTION: Removing a battery module significantly changes the air flow within the enclosure. Both modules
must be installed for the enclosure to cool properly. If a single battery module fails, leave it in place in the
enclosure until a new module is available to install.

NOTE:
Port-Colored (Purple) handles on components like the battery module means the component is hot-swappable. The
battery can be removed and replaced without having to power the system down.
There are two battery modules under the bezel on the front of the controller enclosure.

Refer to Battery module locations (Figure 1) for the locations. Each battery provides power to the controller directly
across from it in the enclosure. Battery 1 provides power to controller 2 and battery 2 provides power to controller 1.
B1 = Battery 1
B2 = Battery 2
C1 = Controller 1
C2 = Controller 2

Figure 1: Battery module locations

1 - Battery 1
2 - Battery 2
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Verifying component failure

Use the following methods to verify component failure:
Analyze any failure messages received. Fault monitoring software from HPE Web Based Enterprise Service (WEBES)
provides a recommended solution.
Check the battery status using HP Command View EVA:
1. In the Navigation pane, select Storage system, Hardware, Controller enclosure.
2. In the Contents pane, select the Power tab. The status is displayed in the Cache Battery fields. An operational

state of (Failed) would indicate a fault that may require a battery replacement.
3. To help identify the correct enclosure in the rack, select the General tab, and then click Locate, Locate On.
This causes the blue Unit ID indicator to blink on the controller enclosure (not the individual controller in the
enclosure).
Check the battery module status LEDs.
Solid green = Power turned on and functioning properly
Blinking green = Maintenance activity in progress, such as testing or charging

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Solid amber = Fault condition that cannot support cache activity. LUNs have failed over to the other controller.
Blinking amber = Degraded condition, and should be replaced soon. Depending on the charge state of the
battery, LUNs may or may not have failed over to the other controller.
Off = Module not fully connected or powered down
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Removing a battery module

1. Remove the enclosure front bezel by grasping both ends and pulling it off the enclosure.
Figure 2: Enclosure bezel removal

2. Verify the correct battery module to replace. Battery 1 powers controller 2 and battery 2 powers controller 1.

NOTE: If the battery amber LED is lit solid, the LUNs owned by the controller with the faulted battery have already
failed over to the other controller. If the battery amber LED is blinking, the LUNs may or may not have failed over to
the other controller, and if not, will fail over when the degraded battery is removed.

3. Grasp the handle on the battery module and pull it out a short distance.
4. Position one hand under the battery module, and with the other hand, pull the battery out of the enclosure.
Figure 3: Removing a battery module

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Replacing a battery module

1. Insert the battery module into the enclosure.
2. Push the battery module into the enclosure until a click is detected when fully seated.
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Useful links
Click here to access the Hewlett Packard Enterprise Parts Store .
Click here to access the HPE PartSurfer .
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Product related documents

Click here to view a list of product related documents .
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