TM

Information Sheet # 03
When Should the Neutral be Switched
Your Reliable Guide for Power Solutions on a Generator System
1.0 Introduction
An issue frequently considered by system designers is when to switch the neutral of a transfer switch used on a standby
generator system. When the neutral of a system is grounded, a 2-pole (single phase) and 3-pole (three phase) transfer
switch is selected, and the neutral is a solid link with only the phase contacts carrying the load being switched. If it is
determined, mainly for personnel and equipment safety, the neutral has to be switched, then the transfer switch selected
would be 3-pole (single phase) and 4-pole (three phase), with the additional pole switching the neutral.
This information sheet discusses the issues and offers some recommendations.
2.0 NEC Regulations to be Considered:
Before considering the reasons for switching the neutral, we have to consider regulations of NEC 230-95 and NFPA 70-2016
that lay out procedures for Ground Fault Protection (GFP). Entities such as NEC and NFPA that specify safety standards are
concerned that grounding the neutral alone does not provide full protection from stray electrical currents and other faults
occurring in current carrying conductors. NEC makes the following distinctions between system and equipment grounding:
System Ground:
A system ground is a connection to ground from the current carrying conductors of a circuit or interior wiring system.
Equipment Ground:
Where the equipment body not carrying current has metal parts, such as the generator or metal conduit is grounded.
System Neutral Ground:
This is when the neutral point of a transformer, electric motor, or system is grounded. The neutral point is where the same
potential is found, if any of the free ends of the system are connected to the appropriate main terminal or system line.
NEC recognizes that while the utility supply grounds the neutral of the power transformer supplying the user, personnel
and equipment safety can be at risk from transient voltages from line to ground during switching and ungrounded
neutral faults on connected equipment. Therefore, the NEC requires that GFP devices must be used for all solidly-
grounded wye services. GFP devices are designed to detect phase to ground faults. To avoid unintended paths that
can go around the GFP device, it is important to avoid several neutral grounding points and have the service neutral
grounded at the main distribution board. (Continued over)

Standby Power from Set Standby Power from Set

GFP GFP
B

A
A B C
B

A
A B C

Three-Pole Four-Pole
Utility Input
Utility Input

Transfer Transfer
CKT Switch Switch
BKT.
N
N

C
C

GND GND
Generator Set
Generator Set

Bond to housing Bond to housing

G N C B A G N C B A

Graphic One - Detailing System with Solid Neutral Connection Graphic Two - Detailing System with Switchable Neutral

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Power Systems, Inc. team maintains up-to-date technology and information standards on Power Industry changes, regulations
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to maintain awareness of changes and developments in engineering standards, electrical codes, and technology impacting the
Power Generation Industry.
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3.0 When to select a solid neutral: (Graphic One shows a diagram of a system with solid neutral)
When the designer can incorporate the generator system into the rest of the system, the generator set neutral
is not grounded, and a transfer switch with solid neutral can be used. When the neutral is common to the
normal and standby systems, in the event of a fault, there could be some division of current that would occur
in the event of a ground fault. In this case, the 3-pole transfer switch must have contacts designed to withstand
fault currents for the period of time taken and required for the GFP device to trip.
4.0 When to Switch the Neutral: (Graphic Two shows a diagram of a system with a switched neutral)
When the generator system is required to be separately grounded at site, a transfer switch with a switchable
neutral should be selected. With a switched neutral, the generator set can be wired as a separately derived system
to the load and normal power supply. In this configuration, the neutral is not solidly connected through the transfer
switch, but switched. Also, the neutral is designed to be switched simultaneously with the switching of the load
carrying phases. By utilizing this system, the designer/user will ensure GFP operation as intended by NEC codes.
In the switched neutral mode, the generator is a separately derived system to the rest of the electrical system
with its neutral grounded at the housing. The neutral return path is left open for ground return currents by the
transfer switch contacts. In addition, nuisance tripping caused by unbalanced loads is avoided. The generator
set is totally separate to the utility supply and a safe alternative to a solid neutral connection.
Another example where a switched neutral connection is preferable is when there is more than one separately
derived electrical system being backed up by a common power source. An example of this would be a building
being fed by two different utility sources. For this type of installation, each utility service would have its own
separately derived neutral ground. To properly back-up portions of each utility service, the installation would
require two transfer switches. If the transfer switches had solid neutrals, each system would have two grounding
paths. To avoid this scenario, the designer would select a transfer switch with a switchable neutral pole to
maintain the single path to ground system.

Summary: The general rule

is when you have a grounded
neutral at both the generator
and the utility, you must use
a transfer switch with enough
poles to switch the neutral. If
you ground the neutral in both
places, you create undesirable
multiple paths for ground
current to flow.

Photo left details 4-pole Transfer Switch

used for switching the neutral

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