Machine Learning Project Report - Customer Segmentation
Machine Learning Project Report - Customer Segmentation
Customer Segmentation
(using K-Means clustering method)
Introduction:
This project aimed to create a customer segmentation model using machine learning
techniques to group customers into distinct segments based on their behavior and
characteristics. The project utilized a dataset containing customer data and
transaction history. The primary objective was to derive actionable insights for
marketing and business strategies.
Problem Statement:
Customer segmentation is a critical task for businesses seeking to tailor their
products, services, and marketing efforts to specific customer groups. This project
addressed this challenge using machine learning techniques to automatically classify
customers into meaningful segments.
Data:
The dataset used in this project included customer attributes such as demographics,
purchase history, and behavioural data. Data preprocessing steps were applied to
handle missing values, normalize features, and encode categorical variables. The data
was taken from Kaggle, the link is attached herewith.
https://www.kaggle.com/datasets/vjchoudhary7/customer-segmentation-tutorial-in-
python-Ye7dtpDTlFceHVfa%2Fview%3Fusp%3Ddrivesdk&v=fiz1ORTBGpY
References:
Help from YouTube video:
https://youtu.be/SrY0sTJchHE?si=1XBxqsTjvhxRtkAe