Dell EMC NetWorker

Version 19.2

CloudBoost 19.2 Integration Guide

Rev 01
November, 2019
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2 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

CONTENTS

PREFACE 7

Chapter 1 CloudBoost Integration 11

About the CloudBoost appliance........................................................................12
CloudBoost appliances with NetWorker software..............................................12
CloudBoost requirements and considerations....................................... 13
On-Prem CloudBoost Management Console browser requirement....... 13
Direct back up to the cloud with Linux and Windows clients................. 14
Backup Amazon EC2 data to Amazon S3 storage................................. 14
Backup a Microsoft Azure virtual machine data to Azure blob storage....
15
Cloud best practices............................................................................. 15
Supported private clouds...................................................................................17
Supported public clouds.................................................................................... 17
Supported Regions............................................................................................ 18
Firewall port requirements.................................................................................18

Chapter 2 NetWorker with CloudBoost solution requirements 21

Solution requirements....................................................................................... 22
WAN requirements...............................................................................22
Virtual CloudBoost appliance requirements (VMware ESX)................. 22
Virtual CloudBoost appliance requirements (Amazon Web Services
EC2).................................................................................................... 23
Virtual CloudBoost appliance requirements for Microsoft Azure.......... 23
NetWorker client host requirements................................................................. 24
CloudBoost sizing and performance considerations.......................................... 24
CloudBoost metadata storage requirements........................................ 24
End-to-end bottlenecks....................................................................... 25
Minimum WAN requirements............................................................... 25

Chapter 3 Deploying the Virtual CloudBoost Appliance with VMware ESX 27

Virtual CloudBoost appliance installation (VMware ESX).................................. 28
Deploy the virtual CloudBoost appliance........................................................... 28
Configure network settings for a CloudBoost appliance....................................29

Chapter 4 Deploying the CloudBoost Appliance with Microsoft Azure Resource

Manager 31
Integrate the CloudBoost appliance with Microsoft Azure................................ 32
Download the VHD files and JSON template.....................................................32
Configure and deploy the CloudBoost appliance .............................................. 32
Use the Azure PowerShell to configure Microsoft Azure for the
CloudBoost appliance...........................................................................32
Use the Azure CLI to configure the CloudBoost appliance................... 33
Start the CloudBoost virtual machine............................................................... 38
Set the FQDN................................................................................................... 39
Check the Microsoft Azure audit logs............................................................... 39
Verify network setup and status of the appliance............................................. 39

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Contents

Chapter 5 Deploying the CloudBoost Appliance in Amazon EC2 41

Deploy the virtual CloudBoost appliance in Amazon EC2.................................. 42
Start the CloudBoost virtual machine............................................................... 43
Set the FQDN................................................................................................... 43
Verify network setup and status of the appliance............................................. 44

Chapter 6 Configuring Network Settings for a CloudBoost Appliance 45

Network settings for a CloudBoost appliance................................................... 46
Configure network settings for a CloudBoost appliance....................................46
Configure CloudBoost to use a proxy................................................................48

Chapter 7 Configuring a New CloudBoost Appliance 51

Create and manage cloud profile for CloudBoost appliance.............................. 52
Cloud profiles.......................................................................................52
Create a cloud profile...........................................................................52
Edit a cloud profile............................................................................... 52
Validate cloud storage credentials.................................................................... 53
Enable remote client mounts.............................................................................54
Configuring a new CloudBoost appliance.......................................................... 54
Editing CloudBoost appliance configurations.................................................... 55

Chapter 8 Configuring NetWorker with a CloudBoost appliance 57

Configure a CloudBoost device by using an embedded NetWorker storage node
......................................................................................................................... 58
Configure a CloudBoost device on an external storage node............................. 61
Troubleshoot CloudBoost device configuration issues...................................... 66
Setting the configuration options for the CloudBoost SDK.................. 66
Improve clone performance..................................................................67
Cannot retrieve the version of the CloudBoost appliance.....................68
The selected CloudBoost appliance is unsupported for device type
"CloudBoost"....................................................................................... 68
Directory not found..............................................................................68
Unable to connect to the CloudBoost appliance: LOGON_FAILURE
error.....................................................................................................68
Adding a CloudBoost 2.2.2 appliance fails with an error “unable to
resolve”............................................................................................... 69
scanner -i command on linux hangs for remote CB devices having
incremental savesets or small savesets ............................................... 69
Report information on cloud backup................................................................. 69

Chapter 9 Perform a CloudBoost Appliance Recovery 71

Recovering CloudBoost Appliance.....................................................................72

Chapter 10 Monitoring, Managing, and Supporting a CloudBoost Appliance 73

Monitoring CloudBoost..................................................................................... 74
Connect to the CloudBoost CLI.........................................................................74
Connect to the CLI on the physical appliance.......................................74
Connect to the CLI on vSphere............................................................ 75
Connect to the CLI on Amazon EC2.....................................................75
Upgrade a CloudBoost appliance.......................................................................75
CloudBoost integration with EMC Secure Remote Services ............................ 76
Registering EMC Secure Remote Services.......................................... 76

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 Contents

Installing the EMC Secure Remote Services gateway.......................... 77

Register CloudBoost with EMC Secure Remote Services................................. 77
Configuring average chunk size.........................................................................78
Specifications for the chunk size setting...........................................................78

Dell EMC NetWorker CloudBoost 19.2 Integration Guide 5

Contents

6 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

PREFACE

As part of an effort to improve product lines, periodic revisions of software and hardware are
released. Therefore, all versions of the software or hardware currently in use might not support
some functions that are described in this document. The product release notes provide the most
up-to-date information on product features.
If a product does not function correctly or does not function as described in this document,
contact a technical support professional.
Note: This document was accurate at publication time. To ensure that you are using the latest
version of this document, go to the Support website https://www.dell.com/support.
Purpose
This document describes the integration between the NetWorker software and the CloudBoost
appliance.
Audience
This guide is part of the NetWorker documentation set, and is intended for use by system
administrators who are responsible for setting up and maintaining backups on a network.
Operators who monitor daily backups will also find this guide useful.
Revision history
The following table presents the revision history of this document.

Table 1 Document revision history

Revision Date Description

01 November 15, 2019 First release of this document for CloudBoost 19.2.

Related documentation
The following publications provide information about CloudBoost.
l CloudBoost Release Notes
Contains information about new features and changes, fixed problems, known limitations,
environment and system requirements for the latest release.
You may also find it helpful to refer to these NetWorker publications.
l NetWorker Administration Guide
Describes how to configure and maintain the NetWorker software.
l NetWorker Installation Guide
Provides information about how to install, uninstall, and update the NetWorker software for
clients, storage nodes, and servers on all supported operating systems.
Special notice conventions that are used in this document
The following conventions are used for special notices:
NOTICE Identifies content that warns of potential business or data loss.

Note: Contains information that is incidental, but not essential, to the topic.

Dell EMC NetWorker CloudBoost 19.2 Integration Guide 7

PREFACE

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Table 2 Style conventions

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Also used for the name of a dialog box, page, pane, screen area with
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... Ellipses indicate non-essential information that is omitted from the

example.

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8 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

 PREFACE

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Dell EMC NetWorker CloudBoost 19.2 Integration Guide 9

PREFACE

10 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

CHAPTER 1
CloudBoost Integration

This section contains the following topics:

l About the CloudBoost appliance............................................................................................ 12

l CloudBoost appliances with NetWorker software.................................................................. 12
l Supported private clouds....................................................................................................... 17
l Supported public clouds......................................................................................................... 17
l Supported Regions................................................................................................................ 18
l Firewall port requirements..................................................................................................... 18

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CloudBoost Integration

About the CloudBoost appliance

The CloudBoost appliance provides an integrated solution for existing supported backup
environment by enabling the transfer of backups to public, hybrid, or private cloud storage. The
CloudBoost appliance supports the following use cases: long-term retention to the cloud and
backup to a private or public cloud.
CloudBoost decouples metadata from data. Encryption keys, metadata, and file system
information are housed separately from the data, which removes a common bottleneck for cloud
read/write operations. All advanced data services, such as chunking, encryption, inline
deduplication, compression, and bulk data transfers are performed separately from metadata
storage.
CloudBoost is available as a VMware virtual appliance and as a virtual appliance that resides in
supported public clouds.

CloudBoost appliances with NetWorker software

A NetWorker with CloudBoost environment can extend onsite data protection to the cloud through
the following methods:
Backup to the cloud
NetWorker with CloudBoost allows direct backup of on-premises clients to a range of private,
public, and hybrid clouds. This solution allows clients to send backups directly to the object
store with only the metadata being stored in the CloudBoost appliance. This distributed model
where the CloudBoost appliance is not in the data path provides enhanced backup
performance, scale, and client-side data reduction. The solution supports Client Direct backup
to the cloud for Linux and Windows file systems and a broad range of enterprise applications.
For applications that do not support Client Direct, use an external or embedded NetWorker
Storage Node to perform backups directly to the cloud.

Backup in public cloud

This solution allows protection of applications that run in public clouds such as AWS, AWS S3,
Azure, and Azure blob storage. Similar to on-premises backups to the cloud, this solution
allows Client Direct backup to the object store for applications that run in AWS EC2 and Azure
compute instances. For applications that do not support Client Direct, use an external or
embedded NetWorker Storage Node to perform backups directly to the cloud.

Long-term retention or cloning to cloud:

This solution allows clone backups from a backup target to the cloud for long-term retention.
The operational copy for backup and restore operations remains on the Data Domain host or
any other backup target. The copy that is cloned to the cloud by NetWorker and CloudBoost
is used for long-term retention of data.

This table details the module support matrix for CloudBoost.

Table 3 CloudBoost module matrix

Module Application External or Cloning Client Direct

embedded
Storage Node Linux x64 Microsoft
Windows 64-
bit

File System Not applicable Yes Yes Yes Yes

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 CloudBoost Integration

Table 3 CloudBoost module matrix (continued)

Module Application External or Cloning Client Direct

embedded
Storage Node Linux x64 Microsoft
Windows 64-
bit

Block Based Backup

NetWorker Module for DB2 Yes Yes Yes Yes

Databases and
Informix
Applications (NMDA)
SAP IQ Not applicable

Lotus Yes

MySQL Not applicable

Oracle Yes, except for Yes

AWS

Sybase Yes

NetWorker Module for Microsoft Exchange Yes Yes Not applicable Yes
Microsoft
Microsoft Hyper-V

Microsoft SharePoint

Microsoft SQL

NetWorker Module for SAP HANA Yes Yes Yes Not applicable
SAP (NMSAP)
SAP with Oracle Yes

NetWorker Snapshot Not applicable Not applicable Yes Yes, only RHEL Yes
Module (NSM)

VBA VMware Not applicable Not applicable

vProxy VMware

CloudBoost requirements and considerations

Before you can use the CloudBoost appliance to protect data in a NetWorker datazone, you must
deploy a CloudBoost appliance in the environment.
Refer to the NetWorker E-LAB Navigator for the complete list of supported products and versions.

On-Prem CloudBoost Management Console browser requirement

The supported web browser for On-Prem CloudBoost Management Console is:
l Google Chrome
l Microsoft Internet Explorer
l Mozilla firefox

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CloudBoost Integration

Direct back up to the cloud with Linux and Windows clients

This use case is intended for when you have onsite infrastructure and want to use object storage
for all backup workloads, including short-term backups for operational recovery and long-term
backups for compliance.
Direct backup to the cloud is recommended for the following use cases:
l Where a high bandwidth pipe to the object store is required.
l When backing up non-critical applications that can tolerate a higher SLA for backup and
restore operations.
This illustration displays Linux and Windows clients that are directly backed up to the cloud.
Figure 1 Clients backed up directly to the cloud

For clients that cannot back up directly to the cloud, you can send backups through the
CloudBoost appliance or an external NetWorker storage node to the cloud. However, routing
through either the CloudBoost appliance or the external NetWorker storage node limits
performance. Having the data path go directly from the client to the cloud is the most scalable,
efficient, and optimal performance deployment model.

Backup Amazon EC2 data to Amazon S3 storage

This use case is intended for workloads that run in public clouds and use S3 cloud object storage
for backups, including short-term backups for operational recovery and long term retention
backups for compliance.
The following illustration displays back up in Amazon EC2 to Amazon S3 storage.

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 CloudBoost Integration

Figure 2 Back up in Amazon EC2 to Amazon S3 storage

Backup a Microsoft Azure virtual machine data to Azure blob storage

This use case is intended for workloads that run in the public cloud and use Microsoft Azure blob
storage for backups, including short-term backups for operational recovery and long-term
retention backups for compliance.
You use the same NetWorker tools to manage both onsite and cloud-based data protection
processes.
The following illustration illustrates backing up of Microsoft Azure virtual machine to Azure blob
storage.
Figure 3 Back up to Microsoft Azure

Cloud best practices

Consider cloud best practices before you implement cloud backups.

Backups to a cloud storage device

NetWorker backups are saved in media pools which can contain one or more backup devices.
When a backup is triggered, the NetWorker server sends it to one of the unused devices in the
media pool.
When creating a media pool that contains CloudBoost devices, do not include backup devices from
other CloudBoost appliances or any other type of backup device. Each CloudBoost appliance has

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CloudBoost Integration

its own deduplication database and cannot deduplicate against backups that are sent to other
devices.

Concurrent backup and recovery operations

To support concurrent backup and recovery operations, you can create multiple NetWorker
devices on a single CloudBoost appliance.
Each CloudBoost device type supports a minimum target session of 10 and a maximum session of
80. That means, each CloudBoost device supports a minimum of 10 concurrent streams and a
maximum of 80 concurrent streams.
For example, to optimize performance you can mount the cloud volume on three cloud storage
devices:
l One cloud storage device for backup (device CL1)
l One cloud storage device for recovery (device CL2)
l One cloud storage device for clone operations (device CL3)
You can create a maximum of 512 cloud devices per CloudBoost appliance, which is the maximum
capacity of a NetWorker storage node. To optimize the backup and recovery performance,
consider reducing the number of cloud devices per CloudBoost appliance. Each cloud device can
handle a maximum of 80 concurrent streams.

Network dependencies
Cloud backups depend on the network connection that accesses the cloud service. Any disruption
in connectivity or a slowdown in network speed can adversely affect cloud backups or recoveries.
The CloudBoost appliance requires proper DNS name resolution.
Consider the following points before you set up the network for cloud backups:
l If the latency between the source and cloud object store is higher than 50 ms, backup and
restore throughput from the object store might be impacted. NetWorker can sustain 100 ms on
the metadata path. However, packet loss significantly impacts the backup success rate.
l If there is a high-latency link and some packet loss between the NetWorker server, client, and
the CloudBoost appliance, set a high client-retry value for the backup so backups are re-tried.
l An increase of 5 ms latency in the data path (clients to the cloud object store, the CloudBoost
appliance, or the cloud object store), has the following impacts:
n For the initial full backup, throughput is two to two and a half times slower.
n Consecutive backups are about 20 percent slower compared to a full backup.
l A higher-latency link and higher packet losses might result in significantly slower backup
operations.
Note: It is recommended that latency between the NetWorker client and the cloud object store
be limited to less than 50 ms and that packet loss be less than 1 percent.

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 CloudBoost Integration

Supported private clouds

The following table lists the private clouds that CloudBoost appliances support.

Table 4 Supported private clouds

Cloud provider Information that is required by the CloudBoost appliance

Elastic Cloud Storage (ECS) l ECS endpoint

Appliance
l ECS access key ID
l ECS secret access key
Note: Elastic Cloud Storage (ECS) Community version
is not supported with CloudBoost.

Generic OpenStack Swift l Swift provider authentication endpoint

version 1.7.2
l Swift authentication type
l Region (optional)
l Swift credentials (specify the tenant name and the
username separated by a colon, and then type the
password)
l Swift secret key

Supported public clouds

The following table lists the public clouds that CloudBoost appliances support.

Table 5 Supported public clouds

Cloud provider Information that is required by the CloudBoost appliance

Amazon Web Services (S3) l Storage region

l AWS access key ID
l AWS secret access key

Microsoft Azure Storage l Azure account name

(supports general purpose and
blob storage accounts with hot
l Azure API key
and cool tiers)

Virtustream Storage Cloud l Access Key ID

l Secret Access Key
l Endpoint URL

Scality Object Storage l Access Key ID

l Secret Access Key
l Endpoint URL

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CloudBoost Integration

Table 5 Supported public clouds (continued)

Cloud provider Information that is required by the CloudBoost appliance

Google Cloud Storage l Access key

(Standard, DRA, Nearline)
l Secret key

Supported Regions
The following table lists the regions that are supported by AWS and Azure.

Table 6 Regions supported by the public cloud

Cloud provider Supported regions

Amazon Web Services (EC2 l Virginia

and S3)
l Ohio
l California
l Oregon
l Mumbai
l Seoul
l Singapore
l Sydney
l Tokyo
l Frankfurt
l Ireland
l South America (Sao Paulo)

Microsoft Azure Storage l All the regions are supported in Microsoft Azure.
Note:
n ZRS replication is not supported.
n Special Azure regions are not supported.

Firewall port requirements

As with all networked software solutions, adhering to best practices for security is encouraged to
protect the deployment. If the ports in the following table are not configured before you configure
the CloudBoost appliance, restart the CloudBoost appliance.
Note: It is not recommended to route outbound http traffic from the CloudBoost appliance
through a proxy because it can create a performance bottleneck. In environments where
outbound http traffic is restricted, create an exception for the appliance in the firewall after

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 CloudBoost Integration

you consult with the IT security team. To configure a proxy, see Configure CloudBoost to use a
proxy.
The following table outlines the firewall port requirements.

Table 7 Firewall port requirements

Out In TCP port Description

Administrator CloudBoost appliance 22 SSH for maintenance and

workstation troubleshooting

CloudBoost appliance Cloud storage (public 443 HTTPS to access object store
or private) (if supported)

CloudBoost appliance On-Prem CloudBoost 7443 HTTPS to On-Prem CloudBoost

Management Console Management Console.

NetWorker Server CloudBoost appliance 7937-7942 The CloudBoost appliance has a

pre-configured NetWorker SN.
or
For a single CloudBoost device,
NetWorker Client a minimum of six ports must be
opened on the CloudBoost
appliance. The port range can be
expanded based on the
deployment type and the
number of CloudBoost devices
configured. The NetWorker
Security Configuration Guide
provides additional information
on the NetWorker port
requirements.

NetWorker client l Cloud Storage 443 HTTPS to access object store

(public or private) (if supported)

l CloudBoost
appliance for
metadata.

CloudBoost appliance EMC Secure Remote 9443 Communication from the

Services gateway CloudBoost appliance to the
Secure Remote Services
gateway

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CloudBoost Integration

Figure 4 CloudBoost firewall ports

For information about firewall ports for any system that you deploy with CloudBoost, refer to the
documentation for that system.
For information about NetWorker, refer to the NetWorker Security Configuration Guide.

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CHAPTER 2
NetWorker with CloudBoost solution
requirements

Before you begin the installation and configuration of the CloudBoost appliance, it is important
that you understand all the requirements.

l Solution requirements........................................................................................................... 22
l NetWorker client host requirements......................................................................................24
l CloudBoost sizing and performance considerations...............................................................24

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NetWorker with CloudBoost solution requirements

Solution requirements
This section outlines the solution requirements for the CloudBoost appliance in the following
environments.
l VMware ESX
l Amazon Web Services (AWS) EC2
l Microsoft Azure
For more information about metadata store, see CloudBoost sizing and performance
considerations on page 24.

WAN requirements
The following points provide the WAN requirements for the CloudBoost appliance.
l Greater than or equal to 100 Mb/s bandwidth
l Less than or equal to 100 ms RTT latency

Virtual CloudBoost appliance requirements (VMware ESX)

The following section outlines the requirements and workflows that are supported for the VMware
ESX virtual CloudBoost appliance.

Minimum deployment virtual machine requirements for VMware ESX

This table outlines the requirements.

Table 8 CloudBoost minimum requirements for VMware ESX

Workflow type CPU Memory OS Metadata space

Client direct backup 4 16 GB 50 GB 100 GB

Backup/clone via 8 32 GB
CloudBoost appliance
16 64 GB

Large CloudBoost deployment virtual machine requirements for VMware ESX

This table outlines the requirements.

Table 9 Large CloudBoost deployment requirements for VMware ESX

Workflow type CPU Memory OS Metadata space

Client direct backup 8 32 GB 50 GB 100 GB

Backup/clone via CloudBoost 16 64 GB 50 GB Extendable up to 3 TB

appliance
16 64 GB 50 GB Extendable up to 3 TB

Note: SSD is recommended for storage.

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 NetWorker with CloudBoost solution requirements

Virtual CloudBoost appliance requirements (Amazon Web Services EC2)

The following section outlines the requirements and workflows that are supported for the Amazon
Web Services (AWS) EC2 virtual CloudBoost appliance.

Minimum deployment requirements for AWS EC2

This table outlines the minimum deployment requirements that apply to CloudBoost deployed on
Amazon Web Services (AWS) EC2.

Table 10 Minimum deployment requirements for AWS EC2

Workflow type CPU Memory OS Metadata space

Client direct backup 4 16 GB 50 GB 100 GB

Backup/Clone via 8 32 GB
CloudBoost appliance

Use the AWS EC2 instance, type m4.xlarge, for small-client direct installations.
Note: For smaller environments, you can choose an instance with unified compute and storage
such as AWS EC2 m3.xlarge, which includes 4 vCPUs, 15 GB memory, and 2x40 GB SSD
storage.

Large deployment requirements for AWS EC2

This table outlines the requirements that apply to a large CloudBoost deployment on Amazon Web
Services (AWS) EC2.

Table 11 Large deployment requirements for AWS EC2

CPU Memory OS Metadata space

8 32 GB 50 GB 100 GB metadata space is required per 200 TB of logical

capacity

The primary metadata volume can be expanded to 3 TB to manage up to 6 PB of logical protected

capacity.
Use the AWS EC2 instance type, m4.2xlarge, for Client Direct or for all installations of backup or
clone operations through the CloudBoost appliance.
The CloudBoost appliance requires Amazon Elastic Block Store (AWS EBS) for the operating
system disk and metadata database. Do not use the AWS EC2 instance default storage volumes
with the CloudBoost appliance. The AWS EC2 instance default storage volumes are ephemeral.

Virtual CloudBoost appliance requirements for Microsoft Azure

The following section outlines the requirements and workflows that are supported for the
Microsoft Azure virtual CloudBoost appliance.

Minimum deployment virtual machine requirements for Microsoft Azure

This table outlines the minimum requirements are supported for Microsoft Azure.

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NetWorker with CloudBoost solution requirements

Table 12 Minimum requirements for Microsoft Azure

Workflow type CPU Memory OS Metadata space

Client direct backup 4 16 GB 50 GB 100 GB metadata is

required per 200 TB
of logical capacity

Backup/clone via 8 32 GB 50 GB 100 GB metadata is

CloudBoost appliance required per 200 TB
of logical capacity

16 64 GB 50 GB 100 GB metadata is
required per 200 TB
of logical capacity

NetWorker client host requirements

This table outlines the NetWorker client host requirements for a virtual machine, public cloud, or
private cloud.

Table 13 NetWorker client host requirements

Workflow type Operating System CPU Memory

Linux x64 Microsoft Windows

64-bit

NetWorker file system backup Yes Yes 2 4 GB

NetWorker Module backup Yes Yes See CloudBoost appliance with

NetWorker software and the
NetWorker Module documentation for
specific requirements.

CloudBoost sizing and performance considerations

The following topics contain information about CloudBoost sizing, performance, and requirements.

CloudBoost metadata storage requirements

The amount of metadata storage that is required by a CloudBoost appliance depends on the
average chunk size and data reduction ratio.
The virtual CloudBoost appliance requires a minimum of 100 GB of internal capacity for storing
CloudBoost metadata. However, the amount of space that is provisioned for metadata directly
affects the logical capacity addressable by the virtual CloudBoost appliance.
The ratio of metadata space to logical capacity ranges from 1:2000 to 1:500. For example, 100 GB
of metadata allows the appliance to address 200 TB of logical capacity. To address the maximum
logical capacity of 6 PB, 3 TB of metadata space is needed.
The virtual CloudBoost appliance assumes that the underlying storage is protected by using RAID
or a similar technology. The virtual CloudBoost appliance does not provide protection against a
failed virtual data disk.

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 NetWorker with CloudBoost solution requirements

Use the following formula to determine the CloudBoost metadata storage requirements:

Metadata storage = 100 GB (Reserved) + (512 / Data Reduction

ratio) * (Logical Capacity in TB / Chunk Size in KB)

where:
l The default chunk size is 256 KB, which is the default.
l Deduplication ratio for the CloudBoost appliance is 2x–8x.
Note: You must use an SSD for metadata storage.

Example 1 Examples

To address 6 PB of logical capacity with a dataset that has 4x data reduction, the
CloudBoost appliance requires 3 TB of metadata storage.

To address 1 PB logical capacity with a dataset that has 4x data reduction, the
CloudBoost appliance requires 500 GB for metadata.

End-to-end bottlenecks
WAN bandwidth is expected to be the most common bottleneck. A properly resourced CloudBoost
appliance can saturate a 1 Gb/s link with 30 ms RTT latency without hitting any limits in the virtual
machine.
Object store ingest limits present another potential bottleneck. In some cases, we reach the
objects/sec limit that can be sustained by a single logical container in the object store.

Minimum WAN requirements

A minimum bandwidth of 100 Mb/s to the cloud with a maximum latency of less than 100 ms RTT
is recommended for the CloudBoost solution. Extremely low bandwidth links might result in backup
and restore timeouts.

Dell EMC NetWorker CloudBoost 19.2 Integration Guide 25

NetWorker with CloudBoost solution requirements

26 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

CHAPTER 3
Deploying the Virtual CloudBoost Appliance with
VMware ESX

This section includes the following topics:

l Virtual CloudBoost appliance installation (VMware ESX)...................................................... 28

l Deploy the virtual CloudBoost appliance................................................................................28
l Configure network settings for a CloudBoost appliance........................................................ 29

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Deploying the Virtual CloudBoost Appliance with VMware ESX

Virtual CloudBoost appliance installation (VMware ESX)

This section applies to installing the virtual CloudBoost appliance on VMware ESX.
You must obtain the .OVA file from https://support.emc.com to install the virtual appliance.
The procedure for deploying the virtual appliance differs for each cloud provider:
l To deploy the virtual CloudBoost appliance on Amazon EC2, see Deploying the CloudBoost
Appliance in Amazon EC2 on page 41.
l To deploy the virtual CloudBoost appliance on Microsoft Azure, see Deploying the CloudBoost
Appliance with Microsoft Azure Resource Manager on page 31.

Deploy the virtual CloudBoost appliance

Deploy the virtual CloudBoost appliance in vSphere.
Before you begin
l Determine the location of the .OVA file that you must download. This location could be a URL
or a location that is accessible from the computer, such as a local hard drive or a network
share.
Procedure
1. In the vSphere client, click File > Deploy OVF Template.
2. Browse to the location of the OVA package, and then click Next.
3. Select the Inventory Location (the ESX cluster and host that runs the virtual machine), and
then type the name of the virtual machine.
4. Select the datastore for the VMDK files, and then click Next.
For optimal performance, select Thick Provisioned Eager Zeroed when you select the
target datastore. However, for testing purposes, the default 50 GB thin or thick provisioned
storage is sufficient.
5. On the Ready to Complete page of the wizard, review the deployment settings.
6. Clear Power on after deployment, and then click Finish.
7. In the vSphere client inventory, right-click the virtual machine:
a. Click Edit Settings.
b. On the Resources tab, click Memory.
c. Ensure that Reservation is set to all.
d. Click OK.
Note: For performance, memory must be reserved and not shared.

8. Adjust the size of hard disk 2 as required:

a. In the vSphere client inventory, right-click the virtual machine.
b. Click Edit Settings.
c. On the Resources tab, type the size of hard disk 2 in the required field.
d. Click OK.
The virtual CloudBoost appliance installs.

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 Deploying the Virtual CloudBoost Appliance with VMware ESX

Note: Before you can finish configuring the virtual appliance in the On-Prem CloudBoost
Management Console, you must set the appliance's IP address and network through the
CLI.

Configure network settings for a CloudBoost appliance

Procedure
1. Connect to the CloudBoost CLI.
2. Authenticate with the default password, password.
3. Set the new administrator password.
4. To see the current network configuration of the appliance, type the following command.

status

admin@mag-fs> status
Host Configuration:
Hostname: hostname
Domain: domain
FQDN: fqdn
Version Information:
Version: version identifier
Internal Version:version identifier
Revision: revision identifier
Network Interfaces:
name mode address netmask
---- ---- ------- -------
eth0 dhcp 10.x.x.123 address

Network Routes:
prefix netmask gateway
------ ------- -------
default 0.0.0.0 10.x.x.1
10.x.x.0 address *
DNS Configuration
DNS Servers: 10.x.x.91
Appliance Configuration
Status: Not Configured
Endpoint: NA

5. If the IP address is dynamically assigned, then skip to step 8. To statically set the IP address
and netmask, type the command net config interface static IP address netmask
netmask address

Note: If you have multiple networks, you must type the following commands for each
network that is listed in the status command output.

net config eth0 xx.x.xx.xxx netmask 0.0.0.0

6. Manually add the gateway by typing these commands.
Note: If you have multiple networks, you must also add multiple routes to the gateways.

route add IP address netmask netmask address gw gateway address

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Deploying the Virtual CloudBoost Appliance with VMware ESX

For example:

route add 0.0.0.0 netmask 0.0.0.0 gw xx.x.xx.x

7. To manually set the DNS, type these commands:

dns set primary <primary IP address>

dns set secondary <secondary IP address>
dns set tertiary <tertiary IP address>

For example:

dns set primary 10.5.96.91

dns set secondary 10.5.96.92
dns set tertiary 10.5.96.93

8. (Mandatory) To set the Fully Qualified Domain Name (FQDN), type the following command:

fqdn servername.yourcompanydomain

Consider the following:

l Custom FQDN_name names are not supported.
l The FQDN_name must be in lowercase.
l The FQDN_name must not include the underscore character (_).

For example:

fqdn cloudboost.example.com

Note: You must set the FQDN to access the On-Prem CloudBoost Management
Console.

9. To verify the networking setup and to see the status of the appliance, type the following
command:

status

Results
After you have verified the system's basic networking settings, configure CloudBoost by using the
On-Prem CloudBoost Management Console.
Note: Other commands are available from the command line. To get help, type help or click
the ? icon.

30 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

CHAPTER 4
Deploying the CloudBoost Appliance with
Microsoft Azure Resource Manager

Use the procedures in this section to deploy a CloudBoost appliance with Microsoft Azure
Resource Manager (ARM).

l Integrate the CloudBoost appliance with Microsoft Azure.....................................................32

l Download the VHD files and JSON template......................................................................... 32
l Configure and deploy the CloudBoost appliance ...................................................................32
l Start the CloudBoost virtual machine....................................................................................38
l Set the FQDN........................................................................................................................39
l Check the Microsoft Azure audit logs................................................................................... 39
l Verify network setup and status of the appliance..................................................................39

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Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

Integrate the CloudBoost appliance with Microsoft Azure

Integrating the CloudBoost appliance with the Microsoft Azure cloud platform employs Microsoft
Azure low-cost blob storage to provide deduplication at the source, which minimizes bandwidth
and storage consumption.
Use the following procedures to deploy and integrate the CloudBoost appliance with Microsoft
Azure.

Download the VHD files and JSON template

About this task
Network bandwidth and large file sizes might cause the VHD and JSON file download to be time-
consuming.
Procedure
1. Download the CloudBoost appliance from Online Support at https://support.emc.com.
2. Extract the files from the downloaded Zip file.
Note: 7zip was used to zip these files. To download the files, you might need to install a
7zip compatible extractor.
The Zip file contains the following files:
l Virtual Root Hard Disk (VHD) Zip file:
./installer/target/azure/root.vhd
The root VHD file is approximately 3 GB. As a sparse file, the root VHD file is 50 GB.
l lvm VHD Zip file:
./installer/target/azure/lvm.vhd
The lvm VHD is approximately 50 MB. As a sparse file, the lvm VHD is 40 GB.
l JSON Zip file:
./management/mgt_console/resources/scripts/autobuild/
azuredeploy.json
l MD5 check sums for the root VHD and lvm VHD files:
./installer/target/azure/azure_discs_md5sum.txt

Configure and deploy the CloudBoost appliance

You can use either the Microsoft CLI or Azure PowerShell to configure and deploy the CloudBoost
appliance.

Use the Azure PowerShell to configure Microsoft Azure for the CloudBoost
appliance
Before you begin
The following software and permissions are required:
l Microsoft Azure PowerShell
l Microsoft Azure account

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 Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

l Azure subscription
Refer to the Microsoft Azure documentation for installation and configuration details.
Procedure
1. Start Microsoft Azure PowerShell.
2. Type the following command:

Add-AzureAccount

3. Type the following command:

Select-AzureSubscription –SubscriptionName subscription-name

where subscription-name is the Microsoft Azure subscription account.

4. Respond to the following prompts:

$storage_account_name = account_name

$rg_name = resourcegroup_name

$storage_account_key = account_key

where:
l account_name is the name of the Microsoft Azure subscription account.
l resourcegroup_name is name of the resource group.
l account_key is the Microsoft Azure account key.

5. To deploy the CloudBoost virtual machine, use the following template:

New-AzureRmResourceGroupDeployment -<resourcegroup_name> $rg_name -

<template_file> ./azure.json

where:
l <resourcegroup_name> is name of the resource group.
l <template_file> is the name of the Microsoft Azure template file.

Use the Azure CLI to configure the CloudBoost appliance

Follow these steps to configure the CloudBoost appliance by using the Azure CLI.

Configure Microsoft Azure for the CloudBoost appliance by using the Azure CLI
Before you begin
The following software and permissions are required:

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Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

l Microsoft Azure account

l Azure CLI tools
l Azure utilities
l Go tools
l Git software
Refer to the Microsoft Azure documentation for installation and configuration details.
Procedure
1. Authenticate Azure with the account.
a. Open the Azure CLI, and then type the following command:

az login

A device code appears with a link to the Microsoft Azure Device Login page.

b. To open the Microsoft Azure Device Login page, click the link.
c. In the Code field, type the device code.
2. In the Azure Resource Manager, perform the following steps:
a. Create or use a storage account with the following properties:
l Deployment Model—Resource Manager
l Account Kind—General Purpose
l Replication—Select any type except ZRS.

b. Set the deployment mode to Resource Mode. Type the following command:

az config mode arm

3. In the Azure Resource Manager, perform the following steps:

a. Create a resource group or use an existing resource group to deploy the CloudBoost
Virtual Machine (VM).
This resource group is used in the steps that follow.

b. Create a container in the storage account.

4. At the Azure CLI, retrieve the Azure storage account information.
l To list the storage account name, type, location, and resource group, type the following
command:

az storage account list

l To retrieve the Azure storage access key, type the following command:

az storage account keys list <storage_account_name> -g

<resource_group>

5. Export or set the following environment variables that the Azure CLI will use. The procedure
differs for Linux and Windows operating systems.

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l On a Linux system, type the following commands:

export AZURE_STORAGE_ACCOUNT=<storage_account_name>

export AZURE_STORAGE_ACCESS_KEY=<primary_access_key>

Note: On a Linux OS, you can add these environment variables to the .bashrc file
so you do not need to export the variables each time that you want to use them.
l On a Windows system, type the following commands:

set AZURE_STORAGE_ACCOUNT=<storage_account_name>

set AZURE_STORAGE_ACCESS_KEY=<primary_access_key>

Methods for uploading the VHD files

You can use either the azure-vhd-utils Go tool or the Microsoft Azure CLI template to upload the
VHD files to the Microsoft Azure storage account.
Uploading the files with the azure-vhd-utils Go tool is significantly faster than using the Microsoft
Azure CLI template.

Upload the .vhd files (azure-vhd-utils Go tool)

Upload the .vhd files by using the azure-vhd-utils Go tool that Microsoft provides.
Procedure
1. Install the latest version of the Go programming language software, which is available at the
following link:
https://golang.org/dl/
2. If required, install git.
The git software is available at the following link: https://git-scm.com/downloads
3. Export or set the following PATH and GOPATH environment variables that the Azure CLI
template will use. The procedure differs for Linux and Windows operating systems:
l On a Linux system, type the following commands:

export PATH=<Paths>;C:\Go\bin

export GOPATH=<GO_PATH>

Note: On Linux, you can add these environment variables to the .bashrc file, so you
do not have to export the variables each time that you want to use them.
l On a Windows system, type the following commands:

set PATH=<Paths>;C:\Go\bin

set GOPATH=<GO_PATH>

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The following site provides detailed information: https://golang.org/doc/

code.html#GOPATH

4. Export or set the following environment variables that the Azure CLI template will use.
The procedure differs for Linux and Windows operating systems:
l On a Linux system, type the following commands:

export AZURE_STORAGE_ACCOUNT=<storage_account_name>

export AZURE_STORAGE_ACCESS_KEY=<storage_account_key>

where:
n <storage_account_name> is the name of the storage account where the blob is to be
uploaded.
n <storage_account_key> is the storage account key information.
Note: On Linux, you can add these environment variables to the .bashrc file, so you
do not have to export the variables each time that you want to use them.
l On a Windows system, type the following commands:

set AZURE_STORAGE_ACCOUNT=<storage_account_name>

set AZURE_STORAGE_ACCESS_KEY=<storage_account_key>

where:
n <storage_account_name> is the name of the storage account where the blob is to be
uploaded.
n <storage_account_key> is the storage account key information.

5. To get the Microsoft Azure utilities, type the following command:

go get github.com/Microsoft/azure-vhd-utils

6. Upload the root VHD file by typing the following command on one line:

azure-vhd-utils upload --localvhdpath <root.vhd_path>

--stgaccountname <storage_account_name> --stgaccountkey
<storage_account_key> --containername
<container_name> --blobname <dest_blob_name>

where:
l <root.vhd_path> is the file path to the root VHD file.
l <storage_account_name> is the name of the storage account where the blob is to be
uploaded.
l <storage_account_key> is the storage account key information.
l <container_name> is the destination location of the container in the storage account.

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 Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

l <dest_blob_name> is the name of the blob in which to upload the VHD file.

7. Upload the LVM VHD file by typing the following command on one line:

azure-vhd-utils upload --localvhdpath <lvm.vhd_path>

--stgaccountname <storage_account_name> --stgaccountkey
<storage_account_key> --containername <container_name>
--blobname <dest_blob_name>

where:
l <lvm.vhd_path> is the file path to the LVM VHD file.
l <storage_account_name> is the name of the storage account where the blob is to be
uploaded.
l <storage_account_key> is the storage account key information.
l <container_name> is the destination location of the container in the storage account.
l <dest_blob_name> is the name of the blob in which to upload the VHD file.

Upload the .vhd files (Microsoft Azure CLI template)

The CLI template method can take several hours to upload the VHD files to the Microsoft Azure
storage account. The azure-vhd-utils Go tool method can take less than an hour to upload the VHD
files.
About this task
Note: Depending on network bandwidth, uploading these files might be time consuming
because of their large size.
Procedure
1. Open the command prompt.
2. Upload the root and lvm VHDs to the storage account by typing the following command:

azure storage blob upload <image_to_upload> <container_name> <blob_name>

where:
l <image_to_upload> is the root or lvm VHD file to upload.
l <container_name> is the destination location of the container in the storage account.
l <blob_name> is the name of the blob in which to upload the VHD file.
An output similar to the following appears:

$ azure storage blob upload CloudBoost-18.0.0.0-azure-root.vhd

vhds test -azure-root.vhd
info: Executing command storage blob upload
+ Checking blob test-azure-root.vhd in container vhds
+ Uploading CloudBoost-18.0.0-azure-root.vhd to
blob test-azure-root.vhd in container vhds
Percentage: 7.92% (3.69GB/50.00GB)
Average Speed: 1.86MB/S
Elapsed Time: 00:33:51 11

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Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

Deploy the CloudBoost virtual machine with the JSON template

About this task
Deploy the CloudBoost virtual machine in Microsoft Azure by using the azuredeploy.json file
that you downloaded from the Online Support at https://support.emc.com.
Procedure
1. Deploy the CloudBoost virtual machine in Microsoft Azure. At the command prompt. type
the following command:

azure group deployment create -n <deployment_name> -f azuredeploy.json -

g <resource_group>

where:
l <deployment_name> is the name of the deployment. Use a unique name.
l <resource_group> is the name of the resource group that deploys the virtual machine.

2. At the command prompt, type the following information:

l For vmName, specify a unique name for the virtual machine.
l For storageAccountName, specify the storage account name to associate with the
virtual machine.
l For osDiskVhdUri, type the destination URL of the following blob:
<URL_to_VHD_Azure_blob>/CloudBoost-18.0.0.0-azure-<root|lvm>.vhd
l For metaDiskVhdUri, type the destination URL of the following blob:
<URL_to_VHD_Azure_blob>/CloudBoost-18.0.0.0-azure-<root|lvm>.vhd

3. To comply with the virtual machine size and location standards, adjust the JSON file. For
detailed information about Azure virtual machine size, refer to the following Microsoft
documentation:
https://docs.microsoft.com/en-us/azure/virtual-machines/virtual-machines-windows-
sizes

Start the CloudBoost virtual machine

Procedure
1. Log in to Microsoft Azure.
2. Select and open the CloudBoost appliance.
3. Connect to the CloudBoost appliance using either of the following methods:
l Use an SSH client.
l Log in through a browser.

The CloudBoost CLI appears.

4. Authenticate with the default password, password.
5. Set a new administrator password.

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 Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

Set the FQDN

Procedure
1. Open the Azure CLI.
2. Log in to Microsoft Azure.
3. Select and open the CloudBoost appliance.
The CloudBoost CLI appears.
4. Authenticate with the new, previously set, administration password.
5. Set the FQDN. At the command prompt, typing the following command:

fqdn <FQDN_name>

Consider the following:

l Ensure that the FQDN_name is the same name as the DNS Label Name that Microsoft
Azure provides.
l Custom FQDN_name names are not supported.
l The FQDN_name must be in lowercase letters.
l The FQDN_name must not include the underscore character (_).

Check the Microsoft Azure audit logs

About this task
To check the Microsoft Azure audit logs, at the command prompt, type the following command:

azure group log show <resource_group> deployment

where <resource_group> is the name of the resource group that was used to deploy the virtual
machine.

Verify network setup and status of the appliance

Procedure
1. To configure network settings for the CloudBoost appliance, see Configuring Network
Settings for a CloudBoost Appliance on page 45.
2. To verify the network setup and see the status of the appliance, type the following
command:

status

For example:

admin@mag-fs> status
Host Configuration:

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Deploying the CloudBoost Appliance with Microsoft Azure Resource Manager

Hostname: hostname
Domain: domain
FQDN: fqdn
Version Information:
Version: version identifier
Internal Version:version identifier
Revision: revision identifier
Network Interfaces:
name mode address netmask
---- ---- ------- -------
eth0 dhcp 10.x.x.123 address

Network Routes:
prefix netmask gateway
------ ------- -------
default 0.0.0.0 10.x.x.1
10.x.x.0 address *
DNS Configuration
DNS Servers: 10.x.x.91
Appliance Configuration
Status: Not Configured
Endpoint: NA

3. Configure the CloudBoost appliance, see Configuring a New CloudBoost Appliance on page
51.
4. To configure NetWorker with the CloudBoost appliance, see Configuring NetWorker with a
CloudBoost appliance on page 57.

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CHAPTER 5
Deploying the CloudBoost Appliance in Amazon
EC2

This chapter includes the following topics:

l Deploy the virtual CloudBoost appliance in Amazon EC2....................................................... 42

l Start the CloudBoost virtual machine.................................................................................... 43
l Set the FQDN........................................................................................................................43
l Verify network setup and status of the appliance.................................................................. 44

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Deploying the CloudBoost Appliance in Amazon EC2

Deploy the virtual CloudBoost appliance in Amazon EC2

Before you begin
Ensure that Licensing has made the Amazon Machine Image (AMI) for the CloudBoost appliance
available.
Procedure
1. Log in to the Amazon Web Services console.
2. Click EC2.
For more information about supported regions, see Supported Regions on page 18
3. Under Images, perform the following steps:
a. Click Instances and click Launch Instance.
b. Click AWS Marketplace and then, search CloudBoost.
c. Select CloudBoost 19.2.0.0.
4. Under Instance Type, select an instance type that exceeds the following minimum
requirements:
l 4 CPUs
l 16 GB of memory
For more information about system requirement, see Virtual CloudBoost appliance
requirements (Amazon Web Services EC2) on page 23

It is recommended that you use m4.xlarge.

5. Under Configure Instance Details, perform the following steps:
a. Type the number of instances to create.
b. Select the network and submask.
c. Select Auto-assign Public IP.
6. Under Add Storage for the Root section:
a. Set Size (GB) to at least 50.
The default size for the added volume is 40 GB. Increase the default size for the added
volume based on a 1:2000 ratio. This storage is used for the metadata store.

b. Add an EBS volume for metadata.

7. Under Tag Instance, define up to 10 keys to assist with AMI management and identification.
8. Under Configure Security Group:
a. To allow or deny public access, select an existing security group. Security groups are a
set of firewall rules.
b. Consider the port requirements for the CloudBoost appliance.
9. Review information about the instance.
10. Select an existing key pair, or create a new key pair. You use this key to connect to the
CloudBoost appliance.
11. Click Launch instances.
12. Before you can connect to the CloudBoost appliance, you must download the private key.

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 Deploying the CloudBoost Appliance in Amazon EC2

Note: Save the private key in a secure and accessible location. After the private key is
created, you will be unable to download the private key again.

The CloudBoost appliance starts in Amazon EC2.

Start the CloudBoost virtual machine

Procedure
1. Log in to Amazon EC2.
2. Select the CloudBoost appliance, and then click Connect.
3. In the Connect To Your Instance wizard, connect with an SSH client.
4. Log in to the SSH terminal:
To log in to the SSH terminal as the Admin user, type the following command:

ssh -i “cloudboost_aws.pem” admin@ AWS FQDN_name or IP

Consider the following:

l Custom FQDN_name names are not supported.
l The FQDN_name must be in lowercase.
l The FQDN_name must not include the underscore character (_).
Note: It is best practice to keep the DHCP configuration options that Amazon supplied.

5. Select and open the CloudBoost appliance.

The CloudBoost CLI appears.
6. Authenticate with the default password, password.
7. Set the new administrator password.

Set the FQDN

Procedure
1. Connect to the CloudBoost CLI.
2. Authenticate with the new administrator password that you configured in the previous step.
3. Set the FQDN by typing the following command:

fqdn <FQDN_name>

Consider the following:

l Custom FQDN_name names are not supported.
l The FQDN_name must be in lowercase.
l The FQDN_name must not include the underscore character (_).

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Verify network setup and status of the appliance

Procedure
1. To configure network settings for the CloudBoost appliance, see Configuring Network
Settings for a CloudBoost Appliance on page 45.
2. To verify the network setup and see the status of the appliance, type the following
command:

status

For example:

admin@mag-fs> status
Host Configuration:
Hostname: hostname
Domain: domain
FQDN: fqdn
Version Information:
Version: version identifier
Internal Version:version identifier
Revision: revision identifier
Network Interfaces:
name mode address netmask
---- ---- ------- -------
eth0 dhcp 10.x.x.123 address

Network Routes:
prefix netmask gateway
------ ------- -------
default 0.0.0.0 10.x.x.1
10.x.x.0 address *
DNS Configuration
DNS Servers: 10.x.x.91
Appliance Configuration
Status: Not Configured
Endpoint: NA

3. Configure the CloudBoost appliance, see Configuring a New CloudBoost Appliance on page
51.
4. To configure NetWorker with the CloudBoost appliance, see Configuring NetWorker with a
CloudBoost appliance on page 57.

44 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

CHAPTER 6
Configuring Network Settings for a CloudBoost
Appliance

This section includes the following topics:

l Network settings for a CloudBoost appliance........................................................................46

l Configure network settings for a CloudBoost appliance........................................................ 46
l Configure CloudBoost to use a proxy.................................................................................... 48

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Configuring Network Settings for a CloudBoost Appliance

Network settings for a CloudBoost appliance

You must provide basic network settings information for a CloudBoost appliance at the CLI and
complete initial configuration in the On-Prem CloudBoost Management Console.
Note: In AWS, the CloudBoost AMI automatically uses the default VPC settings for the
appliance IP address, DNS, and FQDN.

Configure network settings for a CloudBoost appliance

Procedure
1. Connect to the CloudBoost CLI.
2. Authenticate with the default password, password.
3. Set the new administrator password.
4. To see the current network configuration of the appliance, type the following command.

status

admin@mag-fs> status
Host Configuration:
Hostname: hostname
Domain: domain
FQDN: fqdn
Version Information:
Version: version identifier
Internal Version:version identifier
Revision: revision identifier
Network Interfaces:
name mode address netmask
---- ---- ------- -------
eth0 dhcp 10.x.x.123 address

Network Routes:
prefix netmask gateway
------ ------- -------
default 0.0.0.0 10.x.x.1
10.x.x.0 address *
DNS Configuration
DNS Servers: 10.x.x.91
Appliance Configuration
Status: Not Configured
Endpoint: NA

5. If the IP address is dynamically assigned, then skip to step 8. To statically set the IP address
and netmask, type the command net config interface static IP address netmask
netmask address

Note: If you have multiple networks, you must type the following commands for each
network that is listed in the status command output.

net config eth0 xx.x.xx.xxx netmask 0.0.0.0

6. Manually add the gateway by typing these commands.

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Note: If you have multiple networks, you must also add multiple routes to the gateways.

route add IP address netmask netmask address gw gateway address

For example:

route add 0.0.0.0 netmask 0.0.0.0 gw xx.x.xx.x

7. To manually set the DNS, type these commands:

dns set primary <primary IP address>

dns set secondary <secondary IP address>
dns set tertiary <tertiary IP address>

For example:

dns set primary 10.5.96.91

dns set secondary 10.5.96.92
dns set tertiary 10.5.96.93

8. (Mandatory) To set the Fully Qualified Domain Name (FQDN), type the following command:

fqdn servername.yourcompanydomain

Consider the following:

l Custom FQDN_name names are not supported.
l The FQDN_name must be in lowercase.
l The FQDN_name must not include the underscore character (_).

For example:

fqdn cloudboost.example.com

Note: You must set the FQDN to access the On-Prem CloudBoost Management
Console.

9. To verify the networking setup and to see the status of the appliance, type the following
command:

status

Results
After you have verified the system's basic networking settings, configure CloudBoost by using the
On-Prem CloudBoost Management Console.
Note: Other commands are available from the command line. To get help, type help or click
the ? icon.

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Configure CloudBoost to use a proxy

CloudBoost can be configured to use a proxy to communicate with the On-Prem CloudBoost
Management Console.
About this task
Do not route outbound http traffic from the CloudBoost appliance through a proxy because it can
create a performance bottleneck. In environments where outbound http traffic is restricted, create
an exception for the appliance in the firewall after you consult with the IT security team.
In a private cloud environment, excludes are used when the CloudBoost appliance is in a proxy or
isolated network. In this scenario, the IP of the private cloud is excluded. Each time that you run
the http-proxy command, you override an earlier setting for excludes.
Procedure
1. Connect to the CloudBoost CLI.
2. Authenticate with the administrator password.
3. Check the status of the CloudBoost appliance by typing the following command:
status
If a proxy is set, this command displays and lists what is excluded.

4. To remove the current proxy configuration, type the following command:

http-proxy reset
Use this command to clear the last proxy setting and excludes

5. To add a proxy exclude, type the following command:

http-proxy <IP>:<port> exclude <prefix>/<mask>

where:
l <IP> is the IP address of the proxy server.
l <port> is the port number of the proxy server.
l <prefix> is the range of the source IP addresses for which you want to bypass the proxy.
l <mask> specifies the size of the range that is identified by the prefix.

For example, this command sets the proxy to 10.8.196.10:3128 and excludes 10.8.*. *. Note
that (*) is 0–255:
http-proxy 10.8.196.10:3128 exclude 10.8.0.0/16
6. To add exceptions for multiple exclusions, type the following command:
http-proxy <IP>:<Port> exclude <prefix>/<mask>,<prefix>/<mask>,...

where:
l <IP> is the IP address of the proxy server.
l <port> is the port number of the proxy server.
l <prefix> is the range of the source IP addresses for which you want to bypass the proxy.
l <mask> specifies the size of the range that is identified by the prefix.

For example, this command sets the proxy to 10.8.196.10:3128 and excludes 192.8.*. *.* and
100.9.22.24. Note that (*) is 0–255:

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http-proxy 10.8.196.10:3128 exclude 192.0.0.0/8,10.10.0.0/16,10.9.22.24/32

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50 Dell EMC NetWorker CloudBoost 19.2 Integration Guide

CHAPTER 7
Configuring a New CloudBoost Appliance

After you install a CloudBoost appliance and configure it at the CLI and complete its configuration
in the On-Prem CloudBoost Management Console. You must create a cloud profile for the storage
provider that the appliance will use before you can complete its configuration.

l Create and manage cloud profile for CloudBoost appliance...................................................52

l Validate cloud storage credentials......................................................................................... 53
l Enable remote client mounts................................................................................................. 54
l Configuring a new CloudBoost appliance...............................................................................54
l Editing CloudBoost appliance configurations.........................................................................55

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Create and manage cloud profile for CloudBoost appliance

The following topics describe how to create and manage cloud profiles for CloudBoost appliances.

Cloud profiles
Before you configure a CloudBoost appliance in the On-Prem CloudBoost Management Console,
create a cloud profile for the storage that the appliance will use.

Create a cloud profile

Before you configure a CloudBoost appliance in the On-Prem CloudBoost Management Console,
create a cloud profile for the storage the appliance uses.
Before you begin
Obtain the necessary credentials for the cloud provider that you intend to use.
About this task
Procedure
1. Use a web browser and sign in to the On-Prem CloudBoost Management Console as the
administrator. Type the On-Prem CloudBoost Management Console address in the following
format:
https://<FQDN of the each of the CloudBoost appliance>:7443
Note:
l The username is admin and use the password that you updated during deployment of
CloudBoost.

2. In the left menu, click Cloud Profiles.

The Cloud Profiles page opens.
3. To create a cloud profile, click New Cloud Profile.
a. In the Display Name field, type the name for this cloud profile.
b. In the Cloud Storage Provider field, select the cloud provider.
c. In the fields that appear for the selected cloud provider, provide the credentials and any
additional information that is required to access this particular cloud object store.
d. Click Save.

Edit a cloud profile

Procedure
1. From the On-Prem CloudBoost Management Console, open the Cloud Profiles page.
2. To change information for an existing cloud profile, click Edit.
a. On the Edit a Cloud Profile page, change any fields necessary.
b. Click Save.

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Validate cloud storage credentials

Use the cloud storage credential validator, sometimes referred to as the blobstore validator (BSV),
to validate the cloud storage credentials that you intend to use with the CloudBoost appliance.
Before you begin
l Configure the CloudBoost appliance with a valid cloud storage provider.
l The NTP must be configured.
Note: If the date and time of the ESX host, CloudBoost virtual machine and object store
are out of sync, then the validation fails. You can sync these to a specific time in the same
zone or to an NTP.
Procedure
1. Connect to the CloudBoost CLI.
2. To see a list of valid cloud profiles, type the following command:

diagnostics bsv-cli "--cloud_profile_id="

Note: The quotation marks are required.

The result should be similar to the following output, but with a list of available cloud profiles.

Can't find cloud profile with ID . Possible values are:

1 VSC Virtustream Storage Cloud standard Storage
% Can't find cloud profile with ID

3. To validate the storage credentials against the listed profiles, type the following command:

diagnostics bsv-cli "--cloud_profile_id=1"

Note: The quotation marks are required.

The "1" represents the cloud profile to validate as listed in the result of Step 2.

The result should indicate that various BSV CLI commands are being validated.

Running BSV CLI with java options: -Djclouds.trust-all-certs=true -

Djclouds.s3.virtual-host-buckets=false
Running BSV CLI with arguments: --provider=s3
--identity=111111@example
--credential=1234ABCDE/xyz=
--endpoint=https://s3.ecs-fqdn.com validate

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Enable remote client mounts

When you enable remote client mounts, you create the password that you must use for the task.
Share the admin username and new password with anyone who needs to remotely mount with the
client.
Procedure
1. Open a CLI window for the appliance.
2. Log in with the admin username and password.
3. Type the following command, where the value for password is the password that you
created.

remote-mount-password enable password

Configuring a new CloudBoost appliance

After you provide basic network information at the CLI, you must use a web browser to finish
configuration in the On-Prem CloudBoost Management Console. You can change certain
configuration information for an appliance after the initial configuration.
Before you begin
Define a cloud profile for use with this appliance.
Procedure
1. Use a web browser and sign in to the On-Prem CloudBoost Management Console as the
administrator. Type the On-Prem CloudBoost Management Console address in the following
format:
https://<FQDN of each of the CloudBoost appliance>:7443
Note: Only the administrator can log into the On-Prem CloudBoost Management
Console.

2. In the left menu, click CloudBoost Appliances.

The Appliances page opens.
3. Click CloudBoost Appliances, click the appliance that you want to configure.
4. To change the display name for this appliance from the default FQDN that you set in the
CLI, in the Name field, type the new display name.
5. To minimize clock drift:
a. Select Enable NTP.
b. Type the hostname or IP address for at least one NTP server.
Consider the following:
l Use the NTP details of the host system on which NetWorker server is installed.
l You can specify multiple servers to provide redundancy in case one or more time
servers are unavailable. However, the NTP server validation is done only for one NTP
server.
l If the NTP is not enabled, then the CloudBoost appliance inherits the time zone from
the host ESXi server.

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6. To set the frequency of backups, select a schedule for Backup Frequency.

Note: The backups referred to here are for the system state of the appliance and for the
stored metadata. This is not a reference to any backup software integration.
7. To use asymmetric encryption keys:
a. Select Enable backup encryption with asymmetric keys.
b. Refer to the displayed instructions to help you create the private and public encryption
keys. Only this method of asymmetric key creation is supported for the CloudBoost
appliance.
c. From the output file that is a result of step b, copy the entire public key and paste it into
the text box below the instructions on the Configure tab.
d. From the output file that is a result of step b, copy the entire private key and paste it
somewhere safe. If you created a pass phrase, copy that as well.
Note: You must safely store the private key and pass phrase. They must be provided
to decrypt a recovered backup. Appliances that are backed up using the public key
that is provided on the Configure tab cannot be recovered without the private key
and pass phrase.

8. Review the selections and click Save to save these settings for the appliance.
CloudBoost is configured.
9. Download the recovery metadata and the private key.
Note:
a. After editing the initial configurations, you must safely store the recovery files. They
must be provided during a Disaster Recovery. Appliances that are backed up cannot
be recovered without the private key and recovery metadata.
b. After you acknowledge, the recovery metadata file and private key will be purged
from the CloudBoost. If you do not acknowledge, the file will be available for
download in the Pending Action.

Editing CloudBoost appliance configurations

You can change certain configuration information for an appliance after the initial configuration.
Procedure
1. Use a web browser and sign in to the On-Prem CloudBoost Management Console as the
administrator. Type the On-Prem CloudBoost Management Console address in the following
format:
https://<FQDN of each of the CloudBoost appliance>:7443
Note: Only the administrator can log into the On-Prem CloudBoost Management
Console.

2. In the left menu, click CloudBoost Appliances.

The Appliances page opens.
3. Click Edit

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Note: You can edit only the NTP server field and the backup frequency.

4. Review the changes and click Save to save these settings for the appliance.
CloudBoost is configured.
5. Download the recovery metadata and the private key.
Note:
a. You must safely store the recovery metadata and the private key. They must be
provided during a Disaster Recovery. Appliances that are backed up cannot be
recovered without the private key and recovery metadata.
b. After you acknowledge, the recovery metadata file and private key is purged from
the CloudBoost. If you do not acknowledge, the file will be available for download in
the Pending Action.

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CHAPTER 8
Configuring NetWorker with a CloudBoost
appliance

This chapter applies to configuring NetWorker with a CloudBoost appliance by using backup to the
cloud. Cloud-based data protection occurs over a TCP/IP network.
The CloudBoost appliance has an embedded storage node which can be used with the NetWorker
server. However, it is recommended that you install the NetWorker storage node on a separate
Linux or Windows server and do not use the embedded NetWorker storage node on the
CloudBoost appliance.
l Configure a CloudBoost device by using an embedded NetWorker storage node.................. 58
l Configure a CloudBoost device on an external storage node..................................................61
l Troubleshoot CloudBoost device configuration issues...........................................................66
l Report information on cloud backup......................................................................................69

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Configure a CloudBoost device by using an embedded

NetWorker storage node
To configure a CloudBoost device to receive backup or clone data, perform the following steps.
About this task
You do not require an external storage node when you back up Linux and Windows hosts by using
Client Direct.
Procedure
1. In the NetWorker Administration interface
a. Click View > Diagnostic Mode.
b. Ensure that NetWorker Client Direct is selected.
Client Direct backups are enabled by default.
2. If remote client mounts are not configured, on the CloudBoost appliance, enable remote
client mounts, and then define a password for the remotebackup user account:
a. Connect to the CloudBoost appliance with the admin account.
b. Type the following command:
remote-mount-password enable password

where password is the new password for the remotebackup user.

3. Log in to the NMC GUI as an administrator of the NetWorker server.
4. On the taskbar, click the Enterprise icon .
5. In the navigation tree, highlight a host:
a. Right-click NetWorker.
b. Select Launch Application. The NetWorker Administration window appears.
6. On the taskbar, click the Devices button .
7. In the expanded left navigation pane:
a. Right-click CloudBoost Appliances.
b. Select New Device Wizard.
8. On the Select the Device Type page, select CloudBoost, and then click Next.
9. Review the CloudBoost Preconfiguration Checklist page, and then click Next.
10. On the CloudBoost Configuration Options page, perform the following tasks:
a. In the CloudBoost Storage group box:
a. Select Use Embedded Storage Node.
b. Select an embedded storage node.

b. In the CloudBoost appliance group box, select one of the following options:
l To use a CloudBoost appliance that you have previously configured on the NetWorker
server, select Use an existing CloudBoost appliance.
l To create a CloudBoost appliance, select Create a new CloudBoost appliance and
then type a descriptive name.

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c. In the Hostname (FQDN) field, type the Fully Qualified Domain Name (FQDN) of the
CloudBoost appliance.
d. In the Username field, type remotebackup.
e. In the Password field, type the password for the remotebackup account, which you
defined on the CloudBoost appliance by using the remote-mount command.
f. In the Configuration Method group box, select the file system on the CloudBoost
appliance that NetWorker uses as the target data device:
Figure 5 Device Configuration Wizard: CloudBoost Configuration Options

a. Select Browse & Select.

The Browse and Select the CloudBoost Device PathCloudBoost window appears.
b. In the /mnt/magfs/base directory, create a folder with write access enabled. Use a
unique name.
For example: /mnt/magfs/base/CBO1
The CloudBoost appliance creates a share on /mnt/magfs/base. The NetWorker
software requires that each CloudBoost device has a unique, customer named, folder.
Note: You cannot create folders outside of the /mnt/magfs/base directory.

c. Select the folder that you just created.

NetWorker validates the CloudBoost username and password that you specified.
NetWorker also updates the NetWorker Device Name and Storage Path fields with the
information.

g. Click Next.

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Figure 6 Device Configuration Wizard: Browse and Select the CloudBoost Device Path

11. On the CloudBoost Pool Configuration page, perform the following steps:
Note: For detailed information about NetWorker media pools, refer to the NetWorker
Administration Guide.

a. Ensure that Configure Media Pools for devices option is selected.

b. In the Devices table, select the NetWorker device for the CloudBoost appliance.
c. In the Pool Type box, depending on the use case, select one of the following:
l Backup
l Backup Clone

d. In the Pool box:

l To use a new pool, select Create and use a new Pool, and then type a pool name.
l To use an existing pool, select Use an existing Pool and choose a pool that contains
at least one CloudBoost device.

Note: The pool that you select cannot contain other device types such as AFTD and
DD Boost devices.

e. Ensure that Label and Mount device after creation is selected.

f. Click Next.

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Figure 7 Device Configuration Wizard: Configure the CloudBoost Pool

12. On the Review the Device Configuration page:

a. Review the settings.
b. Click Configure.
13. On the Check results page:
a. Review whether the devices were successfully configured or if any messages appeared.
b. Click Finish.
c. To change any of the settings, click Back to the correct wizard page.

After you finish

If the Device Configuration wizard does not create a CloudBoost device, manually create an
embedded storage node that corresponds to the embedded storage node that you created with
the wizard. After the nsrsnmd daemon starts on the CloudBoost appliance, create a CloudBoost
device.

Configure a CloudBoost device on an external storage node

For large scale deployments, the recommendation is to use an external storage node.
Procedure
1. In the NetWorker Administration interface, click View > Diagnostic Mode, and ensure that
NetWorker Client Direct is selected.
Client Direct backups are enabled by default.

2. Log in to the NMC GUI as an administrator of the NetWorker server.

3. On the taskbar, click the Enterprise icon .
4. In the navigation tree, highlight a host:
a. Right-click NetWorker.
b. Select Launch Application. The NetWorker Administration window appears.
5. Create a storage node:
a. From the navigation tree, right-click Storage Nodes and select New.
The Create Storage Node windows appear with the General tab displayed.

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b. Set the Identity attributes:

a. In the Name field, specify the hostname of the NetWorker storage node.
b. In the Type of Storage Node field, select SCSI.

c. In the Status attributes, review or set the storage node status:

l Storage node is configured indicates that a device has been configured on this
storage node.
l Enabled indicates that the storage node is available for use:
n Yes indicates an available state.
n No indicates a service or disabled state. New device operations cannot begin and
existing device operations might be canceled.
l Ready indicates that the storage node is ready to accept device operations.

6. On the taskbar, click the Devices button .

7. Expand Devices in the left navigation pane:
a. Right-click the CloudBoost device.
b. Select New Device Wizard.
The Device Configuration Wizard window appears.
8. On the Select the Device Type page:
a. Select CloudBoost.
b. Click Next.
9. Review the CloudBoost Preconfiguration Checklist page, and then click Next.
10. On the CloudBoost Configuration Options page, perform the following tasks:
a. In the CloudBoost Storage group box:
a. Select Use External Storage Node.
b. Select an external storage node.

b. In the CloudBoost Appliance group box, select one of the following options:
l To use a CloudBoost appliance that you have previously configured on the NetWorker
server, select Use an existing CloudBoost appliance.
l To create a CloudBoost appliance, select Create a new CloudBoost appliance and
specify a descriptive name.

c. In the Hostname (FQDN) field, specify the Fully Qualified Domain Name (FQDN) of the
CloudBoost appliance.
d. In the Username field, type remotebackup.
e. In the Password field, type the password for the remotebackup account, which you
defined on the CloudBoost appliance by using the remote-mount command.
f. In the Configuration Method group box, select Browse & Select.
The Browse and Select the CloudBoost Device Path page appears.

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Figure 8 Device Configuration Wizard: CloudBoost Configuration Options

11. On the Browse and Select the CloudBoost Device Path page, select the file system on the
CloudBoost appliance that NetWorker uses as the target data device:
a. Select New Folder.
b. Create a folder in the /mnt/magfs/base directory. Use a unique name.
For example: /mnt/magfs/base/CBO1
Configure the CloudBoost appliance to cloud profile, the CloudBoost appliance creates a
share on /mnt/magfs/base. The NetWorker software requires that each CloudBoost
device has a unique, customer named, folder.
Note: You cannot create folders outside of the /mnt/magfs/base directory.

c. Select the folder that you just created.

d. Ensure that the storage path that you specify exists in a subfolder in the /mnt/magfs/
base directory with write access enabled.
NetWorker updates the NetWorker Device Name and Storage Path fields with the
required information.

e. Click Next.

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Figure 9 Device Configuration Wizard: Browse and Select the CloudBoost Device Path

12. On the Configure the CloudBoost Pool page, perform the following steps:
Note: For detailed information about NetWorker media pools, refer to the NetWorker
Administration Guide.

a. Ensure that the Configure Media Pools for devices is selected.

b. In the Devices table, select the NetWorker device for the CloudBoost appliance.
c. In the Pool Type box, depending on the deployment, select either of the following:
l Backup
l Backup Clone

d. In the Pool box, perform either of the following steps:

l To use a new pool, select Create and use a new Pool and specify a pool name.
l To use an existing pool, select Use an existing Pool and select a pool that contains at
least one CloudBoost device.

Note: The pool that you select cannot contain other device types such as AFTD and
DD Boost devices.

e. Leave Label and Mount device after creation selected.

f. Click Next.

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Figure 10 Device Configuration Wizard: Configure the CloudBoost Pool

13. Review the configuration settings, and then click Next.

14. On the Check Results page, check and verify that the device configuration was successful.
Figure 11 Device Configuration Wizard: Check Results Page

Results
After the CloudBoost device has been configured with the NetWorker external storage node, the
following information displays:
l The Name field points to the NetWorker external storage node.
l The Device access information field points to the CloudBoost appliance.
l The media type is specified as CloudBoost.
Figure 12 Device information

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Figure 13 Device properties

Troubleshoot CloudBoost device configuration issues

This section provides information about the error messages that might appear when you configure
a NetWorker device for the CloudBoost appliance.

Setting the configuration options for the CloudBoost SDK

You can set the configuration option for the CloudBoost SDK by creating the nsrcbconfig file to
pass specific set of configuration option to CloudBoost library.
Procedure
1. Perform one of the following action sequences depending on the operating system:

Operating Procedure
system
Windows a. Open Notepad, and create the nsrcbconfig file with the
configuration options.
b. Save the file in <installation Directory>\Emc Networker
\nsr\debug\ directory without an extension.

Linux a. Open the terminal.

b. Create nsrcbconfig file without an extension in the /nsr/debug/
directory and update the file with the configuration options.

You can add one of more configuration options from the following table.

Table 14 Configuration options

Configuration options Description

v (lower case only) Provides the capability of different log levels that ranges
from 0-5. Greater the number, more the debug logs printed
in /nsr/logs/cloudboost/*

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Table 14 Configuration options (continued)

Configuration options Description

maxLogFiles Controls the number of log files that are retained in /nsr/
logs/cloudboost/ folder. The default value is 10. The
maximum value is 50.

max_log_size Limits the size of log files. When the value reaches the
maximum file size, the files is zipped and the log continues
in a new file. The default size of log file is 10 MB.

curlConnectTimeout This is the timeout value for establishing connection to

object store. This can be set to a higher value (in msec) if
there are connection failures with an error message
"BAD_NETWORK_PATH or Transfer error". The default
value is 20000 msec.

cacheLocation It is the directory where CloudBoost SDK stores the blob

cache. You must create the directory incase if it does not
exist. The default location is /nsr/logs/cloudboost/
folder.

log_dir It is the directory where the CloudBoost SDK writes log

files. If it is not present, then you must create it. The default
location is /nsr/logs/cloudboost/ folder.

The following example creates a nsrcbconfig file in /nsr/debug/nsrcbconfig

location.
[root@ip-xx-xx-xx-xx /]# cat /nsr/debug/nsrcbconfig
v=5
maxLogFiles=15
max_log_size=100
curlConnectTimeout=30000

Improve clone performance

For a new installation of NetWorker, the Disable (RPS) Clone attribute is selected by default. For
NetWorker 9.0.1 and later, the Disable (RPS) Clone attribute is cleared by default. If you are
upgrading to NetWorker 19.2, the Disable (RPS) Clone attribute keeps the previously assigned
setting.
About this task
To improve clone performance, consider the following facts:
l For concurrent cloning workloads, select the Disable (RPS) Clone attribute.
l Ensure that the number of source and destination volumes match. This step avoids contention
between the source and destination volumes and reduces the chances of clone failure.
To clear or select the Disable (RPS) Clone attribute, perform the following steps.
Procedure
1. Open the Administration window.
2. Right-click the NetWorker server name in the left pane.
3. Select Properties.

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4. In the Configuration tab, clear or select the Disable RPS Clone attribute.

Cannot retrieve the version of the CloudBoost appliance

This error message appears when the NetWorker server cannot determine the version of
NetWorker that is running on the CloudBoost appliance.
To resolve this issue, contact Technical Support for access to the CLI and ensure that the
following criteria are met.
l The NetWorker daemon nsrexecd is started on the appliance:
1. Log in to an SSH terminal with the Maginatics user account.
2. Type the following command:

ps -ef | grep nsr

3. Confirm that the nsrexecd process appears.
4. If the nsrexecd daemon does not appear, type the following command to start the
nsrexecd process on the appliance:

sudo service networker start

l Forward and reverse name resolution is correctly configured for the CloudBoost appliance and
the NetWorker server host.

The selected CloudBoost appliance is unsupported for device type

"CloudBoost"
If the NetWorker server and the CloudBoost appliance cannot communicate with each other, this
error message appears.
The host and DNS entries were not updated between the CloudBoost appliance and the
NetWorker.

Directory not found

This error appears when the NetWorker server cannot access the file system on the CloudBoost
appliance.
To resolve this issue, ensure that the /mnt/magfs folder exists on the CloudBoost appliance and
is mounted.
Note: For NetWorker 9.1.1 and later, the /mnt/magfs/base folder is validated when a
CloudBoost device is created. You cannot create a device in a folder other than /mnt/magfs/
base.

Unable to connect to the CloudBoost appliance: LOGON_FAILURE error

This error appears in the following scenarios:
l The password that is specified for the remotebackup user is incorrect.
l The remotebackup user does not exist on the CloudBoost appliance.

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Adding a CloudBoost 2.2.2 appliance fails with an error “unable to resolve”

Perform the following steps to add a CloudBoost appliance 2.2.2 in the NetWorker server running
on 18.0 or later in the absence of reverse DNS.
Procedure
1. Download the NetWorker client and storage node package for Linux from the Online
Support website to a temporary location.
2. Stop the NetWorker process using the nsr_shutdown command.
3. Install the client and storage node by running the dpkg command: dpkg -i package package..
dpkg -i lgtoclnt_18.0_amd64.deblgtonode_18.0_amd64.deb
4. Start the NetWorker daemons by typing the following command:

Initialization system Command

sysvinit /etc/init.d/networker start

systemd systemctl start networker

5. Add the CloudBoost appliance using the NetWorker character-based interface (nsradmin)
and then, label and mount the appliance.

scanner -i command on linux hangs for remote CB devices having incremental

savesets or small savesets
Use the scanner -m command to get the list of savesets. To scan a single saveset, use -S option
and for multiple savesets use saveset list in a file use -I option.

Report information on cloud backup

Use cloud backup information to monitor backup costs and help optimize the cloud backups.
Cloud backup information can be obtained from the following sources:
l Cloud backup and recover reports in the NMC.
l The mminfo command
Use the mminfo -avot command to get information on how much data is consumed in a
cloud backup. The NetWorker Command Reference Guide and the UNIX man pages provide
more information about how to use the mminfo command.

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CHAPTER 9
Perform a CloudBoost Appliance Recovery

This section includes the following topic:

l Recovering CloudBoost Appliance......................................................................................... 72

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Recovering CloudBoost Appliance

You can recover the CloudBoost appliance by using the recovery metadata and private key.
Before you begin
1. You must have the recovery metadata and the private key.
2. The recovery target appliance must be running the same version of the CloudBoost software
as that of the failed appliance
Procedure
1. Deploy a second CloudBoost appliance to restore the metadata from backups that are
stored in the cloud.
2. Connect to CloudBoost through CLI and validate whether the date and time are in sync
between the ESX server, CloudBoost virtual machine and the object store.
3. Use a web browser to sign in to the On-Prem CloudBoost Management Portal.
4. In the left menu, click Appliance Recovery.
5. Upload the metadata file and the private key and click Preview
6. Review the recovery information and click Start Recovery.
After you finish
In the left menu, click CloudBoost Appliance and validate the configurations.

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CHAPTER 10
Monitoring, Managing, and Supporting a
CloudBoost Appliance

This section includes the following topics:

l Monitoring CloudBoost..........................................................................................................74
l Connect to the CloudBoost CLI............................................................................................. 74
l Upgrade a CloudBoost appliance........................................................................................... 75
l CloudBoost integration with EMC Secure Remote Services ................................................. 76
l Register CloudBoost with EMC Secure Remote Services...................................................... 77
l Configuring average chunk size............................................................................................. 78
l Specifications for the chunk size setting............................................................................... 78

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Monitoring CloudBoost
CloudBoost is integrated with EMC Secure Remote Services (ESRS), which can be enabled to
monitor the health of the appliances. If CloudBoost appliances are not registered with ESRS, you
must monitor health, collect and review logs, and when necessary, contact Support.

Connect to the CloudBoost CLI

There are several ways to connect to the CloudBoost command line interface (CLI).
About this task
Depending on the platform that you are hosting the CloudBoost appliance on, you might be limited
on how you can connect to the CLI. For example, when connecting to the CloudBoost appliance on
AWS, you are limited to using SSH to connect to the appliance.
The following table displays which connection methods are available depending on the platform
that you are using for the CloudBoost appliance.

Table 15 CLI connection methods

Platform CLI connection methods

Hardware appliance l Serial cable

l SSH

vSphere client l Console

l SSH

Amazon EC2 l SSH

l SSH via web browser

Connect to the CLI on the physical appliance

About this task
Select one of the following options from the table:

Table 16 Physical appliance connection options

Option Description

Serial Cable Connect a serial cable to the appliance.

SSH In the SSH terminal, type the following command: ssh

admin@FQDN_name or IP address
Note: Type the password that was created when you setup the
CloudBoost appliance. If you are connecting to the appliance for the
first time, you are prompted for a new password.

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Connect to the CLI on vSphere

About this task
Select one of the following options from the table:

Table 17 vSphere connection options

Option Description

Console In the vSphere client, right-click VM > Open Console.

SSH In the SSH terminal, type the following command: ssh

admin@FQDN_name or IP address
Note: Type the password that was created when you setup the
CloudBoost appliance. If you are connecting to the appliance for the
first time, you are prompted for a new password.

Connect to the CLI on Amazon EC2

Procedure
1. Log in to Amazon EC2:
a. Select the CloudBoost appliance.
b. Click Connect.
2. In the Connect To Your Instance wizard, choose how to connect and then follow the
instructions.
You can connect by using either of the following methods:
l With an SSH client.
l From the browser.
3. In the SSH terminal, type the following command:
ssh -i "private key" admin@AWS_FQDN-name or IP address
Where private key is the private key that was used as the key pair when you installed the
CloudBoost AMI. The quotation marks are required.
Consider the following facts:
l Custom FQDN_name names are not supported
l The FQDN_name must be in lowercase.
l The FQDN_name must not include the underscore character (_).
It is best practice to keep the DHCP configuration options supplied by Amazon.

Upgrade a CloudBoost appliance

You can upgrade the CloudBoost appliance software in the CLI. During the upgrade, the
CloudBoost appliance is unavailable. The appliance will restart after the upgrade is complete.
About this task
To review the latest CloudBoost appliance supported features, refer to the following content
available on the Support website at https://support.emc.com.

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CAUTION If the site cache is enabled in CloudBoost 18.1, then contact the DellEMC support to
assist you in disabling the site cache and upgrade to CloudBoost 19.2.
l The CloudBoost Release Notes contains information about new features and changes, fixed
problems, known limitations, environment, and system requirements for the latest release.
l The NetWorker E-LAB Navigator provides a complete list of supported products and versions.
Note:
l CloudBoost 18.2 and later does not support site-cache.
l The upgrade process usually takes 60 minutes or less.
Procedure
1. Connect to CloudBoost using an SSH client.
For more information about connecting to CLI, see Connect to the CloudBoost CLI.
2. Login to CloudBoost as an administrator and run the following command: upgrade
appliance <URL upgrade path> .
Note: You must host the image of CloudBoost that you want to upgrade to in your LAN
environment. Since downloading the image from the support site requires
authentication, CloudBoost will be unable to download the image from the link.

3. Review the warning message, and then type Yes.

TheCloudBoost upgrade process initiates.
4. Monitor the progress of the upgrade.
Note: During an upgrade, some services might temporarily be down or the appliance
might go red while it restarts. The services and appliance will return to a normal state
after the restart completes.

Results
After the upgrade is complete, type status to view CloudBoost version.
After you finish
By default, the recovery files are saved as recovery.key and recovery.meta. To prevent accidental
overwrite of existing recovery files, Dell EMC recommends that you save the recovery files with a
different file name.
Note: You must download the recovery information immediately. If you fail to download the
recovery file, then you will be unable to perform a disaster recovery on the upgraded
CloudBoost appliance.

CloudBoost integration with EMC Secure Remote Services

EMC Secure Remote Services (ESRS) is a virtual appliance that enables two-way remote
communication to monitor system health and to proactively communicate alerts and issues to
Customer Support. ESRS is included at no extra charge in the enhanced or premium warranty or
maintenance agreement.

Registering EMC Secure Remote Services

When the CloudBoost appliance is registered with the EMC Secure Remote Services gateway, the
appliance continuously communicates with EMC Secure Remote Services, sending status
information and reports on a predetermined schedule. Appliance alerts from EMC Secure Remote
Services appear in the On-Prem CloudBoost Management Console. When necessary, CloudBoost

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Technical Support is notified of issues and can open an SSH session with the appliance to obtain
additional logs and reports.
Auditing
You can audit remote support activity, including the date and time of remote sessions, the ticket
number, and the technician who provided the support.
Registering
You can allow or deny this remote activity for any reason. When a technical support agent starts a
connection through EMC Secure Remote Services, an email that requests access is sent to you.
You can choose to grant or deny the request.
If you choose not to register CloudBoost appliances with EMC Secure Remote Services, you must
manually monitor the appliances. If any issues arise, contact Support.

Installing the EMC Secure Remote Services gateway

You can install the EMC Secure Remote Services gateway version 3.6.0 or later in a VM separate
from the CloudBoost appliance. After the CloudBoost appliance is registered in the On-Prem
CloudBoost Management Console, you can then also register the appliance with EMC Secure
Remote Services.
For information about installing the EMC Secure Remote Services gateway, refer to the EMC
Secure Remote Services Virtual Edition topics at the following sites.
l https://support.emc.com/products/37716_EMC-Secure-Remote-Services-Virtual-Edition
l https://support.emc.com/products/37716_EMC-Secure-Remote-Services-Virtual-Edition/
Topics/pg58757/
Note: At the CloudBoost CLI, when you register the appliance with EMC Secure Remote
Services, you need to provide the SID from the email that is sent from EMC Secure Remote
Services Support, along with the IP address or the URL and serial number. For information
about registering the CloudBoost appliance with EMC Secure Remote Services, see Register
CloudBoost with EMC Secure Remote Services on page 77.

Register CloudBoost with EMC Secure Remote Services

You can register a CloudBoost appliance with the EMC Secure Remote Services gateway to enable
two-way remote communication with Customer Support. EMC Secure Remote Services gateway
monitors system health and communicates alerts and issues to Customer Support.
Before you begin
The EMC Secure Remote Services gateway must be installed, and the CloudBoost appliance must
be registered in the On-Prem CloudBoost Management Console. Remote access must be enabled
for the appliance.
About this task
Note: If a firewall exists between the CloudBoost appliance and the EMC Secure Remote
Services gateway server, certain ports such as port 9443, must be open.
Procedure
1. Find the EMC Secure Remote Services SID in the email from EMC Secure Remote Services
Support.
2. Have the IP address or URL and the serial number of the installed Secure Remote Services
gateway available.

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3. Connect to the CloudBoost CLI.

4. Type the following command:

support esrs register esrs_gateway username password sid gateway_sn

where:
l esrs_gateway is either the IP address or the FQDN for the EMC Secure Remote Services
gateway virtual machine.
l username and password are the credentials that you used to set up the EMC Secure
Remote Services gateway.
l sid is the EMC Secure Remote Services serial number that EMC Secure Remote
Services Support provided in an email.
l gateway_sn is the serial number for the EMC Secure Remote Services gateway.

Note: If you see this message, Approval Request Pending - Contact EMC
Customer Support, contact Customer Support and ask for the device registration in
EMC Secure Remote Services to be manually approved. After Support approves the
request, you can run the command in step 4 again. After a device is successfully
registered, you can also use the status command to verify the connection. At the
bottom of the window, you will see a list of the EMC Secure Remote Services Server
details.

Results
The CloudBoost appliance is registered with EMC Secure Remote Services, and continuous
support monitoring begins.

Configuring average chunk size

You can adjust the chunk size in AWS and Azure to reduce API calls and improve backup, restore,
and clone performance.
Procedure
1. Connect to the CloudBoost CLI.
2. Authenticate with the administrator password.
3. Check the current average chunk size appliance by typing the following command:
avgchunksize show
4. To change the average chunk size, type the following command: avgchunksize change
xxx

Where xxx is the new chunk size setting.

Specifications for the chunk size setting

You can adjust the chunk size in AWS and Azure to reduce API calls and improve backup, restore,
and clone performance.
Consider the following specifications for the chunk size setting:
l The maximum chunk size is 4 MB.
l The maximum average chunk size is 1 MB.

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l The minimum average chunk size is 256 KB.

l If the average chunk size is increased, object sizes increase which reduces the overall API calls.
l The compression rate of each chunk is data dependent. Changing the chunk size results in
smaller objects from higher compression ratios.
This table lists the workload chunk size specifications.

Table 18 Specifications for work load types

Work load type Chunk size

File system SQL

256 K 1024 K 256 K 1024 K

Average chunk size in KB with Rabin 282.29 1092.68 222 1347

finger print

Average chunk size in KB with 294.2 1193.36 72 432

transferring blob

This table lists the compressed SQL data specifications.

Table 19 Specification with compressed SQL data

Work load type Chunk size

256 K 1024 K

Average chunk size in KB with Rabin finger print 310 1240

Average chunk size in KB with transferring blob 172 686

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