Coca Cola Performance Evaluation
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ScribdTranslationsCoca Cola Performance Evaluation
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ScribdTranslationsCOCA COLA PERFORMANCE EVALUATION
STUDENT: Shania Lizbeth Novoa Alvarado
The world-famous company Coca Cola is one of the pioneers in carrying out performance evaluations,
and one of the most modern with respect to this type of evaluations, and has seen an increase in its
productivity and the loyalty of its workers, some of which are:
1. SELF APPRAISAL:
Each of its collaborators makes their own evaluation of how they have been working in a certain
time, with respect to established parameters, being really very sincere in this report.
2. EVALUATION BY OBJECTIVES:
Each of the workers, in their different positions, has their own objectives that are different from the
rest. Through these, the person in charge of the evaluation estimates their compliance; if they are
not met, they are called for feedback. , which shows how the worker can improve, and if they are
fulfilled, they are recognized.
3. 360° EVALUATION:
(90°) Each part of Coca Cola has its own person in charge, who is in charge of this type of evaluation,
seeing what tasks assigned to them have been fulfilled, how their development is compared to the
position they have. (They do not necessarily take this evaluation into account, they compare it with
other evaluations, since it may be biased).
(180°) They bring together collaborators from the same field to be evaluated, through this they
share opinions of their performance with each other, realizing how they work, either to see where
they are wrong and should improve.
(270°) They call each worker so that they can give an evaluation of their higher-ranking bosses who
have contact with them, they try to make it a respectful “personal meeting”, but at the same time
that the worker feels comfortable with their bosses, so that it is as honest as possible where it may
be failing and to be able to improve, as well as the collaborators themselves.
*Coca Cola carries out this evaluation constantly, to see if there were improvements in everyone's
performance.
4. EVALUATION BY WORKER SATISFACTION:
Workers are called to a conversation with their evaluator to let them know if in a certain period of
time they feel self-fulfilled and satisfied, and this way the company can know if they are being a
useful worker or may need some incentive.
5. ANNUAL EVALUATION “CHECK-INS”:
They work with this type of evaluation so that leaders and workers can find out about any type of
problem with the company in general, and superiors can answer questions at the moment and solve
what can be done.
It is important to note that in Coca Cola the evaluator gives simple answers such as yes or no, so that they
can avoid their personal opinion of the evaluated worker, instead answering specifically whether the
evaluated person is complying or not with what was designated. In addition, through performance
measurements the company can coordinate whether there is any increase in salary, compensation or
increase in positions, so that its employees feel part of the Coca Cola family.
