XII – O.C. & M.

CLASS TEST (SET III)

TOPICS: CHAPTER - 1 AND 2
Date: 26th August, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) State whether the following statements are true or false: (02)
(1) Every function of management is not based on planning.
(2) Each member of organization should receive orders only from one superior.
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) Differential piece rate system. (2) Management.
(3) Principle of order. (4) Scientific task setting.
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) Mr. Ram, an emerging entrepreneur has designed a structure of his business organisation
by taking into consideration the required resources such as land, money, machinery,
workforce etc. for his new business. He appointed Mr. Shyam as a manager. Mr. Ram has
assigned the responsibilities such as recruitment, selection, training and development and
to determine the remuneration of the employees’ to Mr. Shyam. Mr. Ram has also
appointed Mr. Shubham to supervise the work done by the employees according to the
standards given to the employees. Mr. Shubham also suggest the remedies to the
employees wherever necessary.
On this context, find out the management functions performed by:
(i) Mr. Ram, (ii) Mr. Shyam and (iii) Mr. Shubham
(2) In XYZ Company, Mr. Lele gives instructions to the employees working under him, provide
guidance and motivates them for their best performance. On the other hand Mr. Sayyad
takes effort to harmonize the work done by the employees of different departments while
achieving organizational goal. Mr. Desai is looking after the arrangement of required
resources to the business organization.
Mention the name of employee engaged in following functions:
(i) Organization, (ii) Direction and (iii) Coordination.
Q. (4) Attempt the following: (Any 3) (12)
Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Distinguish between Staffing and Directing.
(2) What is Organizing? Explain the importance of organizing.
(3) What is Co-ordinating? Describe the importance of co-ordinating.
(4) What are the techniques of scientific management? Explain in detail.
(5) Explain significance of management principles.
Q. (5) Justify the following statements: (Any 1) (04)
Hint. Minimum 6 points are expected.
(1) Management principles are helpful in optimum utilization of resources.
(2) Planning is the first function of management.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET II)
TOPICS: CHAPTER - 1 AND 2
Date: 25th August, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Answer in one sentence: (02)
(1) What is Controlling?
(2) What is principle of unity of command?
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) Principle of Equity. (2) Principle of Scalar Chain.
(3) Method study. (4) Motion study.
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) In “Fine Diamonds Ltd.” 200 employees are working in three shifts. In first shift 60
employees, in second shift 60 employees and in third shift 80 employees are working
without sufficient breaks except lunch break and shift change break. No employee is able
to complete the work in designated time due to inappropriate time management which
results into delay for next shift employees.
(i) Identify which scientific principle needs to be followed by the company?
(ii) Suggest two scientific techniques which can be used for smooth flow of work in “Fine
Diamonds Ltd.”
(iii) Why the work is not being completed in time?
(2) In XYZ Company, Mr. Lele gives instructions to the employees working under him, provide
guidance and motivates them for their best performance. On the other hand Mr. Sayyad
takes effort to harmonize the work done by the employees of different departments while
achieving organizational goal. Mr. Desai is looking after the arrangement of required
resources to the business organization.
Mention the name of employee engaged in following functions:
(i)Organization, (ii) Direction and (iii) Coordination.
Q. (4) Attempt the following: (Any 3) (12)
Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Explain nature of principles of management.
(2) Explain in detail Fayol’s principles of management given by Henry Fayol.
(3) What do you mean by Staffing? Describe the importance of staffing.
(4) Define Directing and explain the importance of directing.
(5) Distinguish between Organizing and Co-ordinating.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) Planning is the first function of management.
(2) Principle of equity is important.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET I) (E)
TOPICS: CHAPTER - 1 AND 2
Date: 24th August, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Complete the sentence and rewrite the following: (02)
(1) The tasks of getting the things done by others is known as _____________.
(2) ______________ was regarded as a father of modern management.
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) Time study. (2) Fatigue study.
(3) Principle of Scalar chain. (4) Principle of Esprit de Corps
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) In XYZ Company, Mr. Lele gives instructions to the employees working under him, provide
guidance and motivates them for their best performance. On the other hand Mr. Sayyad
takes effort to harmonize the work done by the employees of different departments while
achieving organizational goal. Mr. Desai is looking after the arrangement of required
resources to the business organization.
Mention the name of employee engaged in following functions:
(i)Organization, (ii) Direction and (iii) Coordination.
(2) In “Fine Diamonds Ltd.” 200 employees are working in three shifts. In first shift 60
employees, in second shift 60 employees and in third shift 80 employees are working
without sufficient breaks except lunch break and shift change break. No employee is able
to complete the work in designated time due to inappropriate time management which
results into delay for next shift employees.
(i) Identify which scientific principle needs to be followed by the company?
(ii) Suggest two scientific techniques which can be used for smooth flow of work in “Fine
Diamonds Ltd.”
(iii) Why the work is not being completed in time?
Q. (4) Attempt the following: (Any 3) (12)
Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Explain the importance of controlling.
(2) Elaborate principles of scientific management.
(3) Distinguish between Organizing and Co-ordinating.
(4) Explain 14 Principles of Henry Fayol in detail.
(5) Explain the importance of Planning.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) Differential piece wage rate plan is necessary.
(2) Organizing facilitates administration as well as operation of the organization.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET I)
TOPICS: CHAPTER - 1 AND 5
Date: 21st July, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Write a word/term/phrase for the following sentence. (02)
(1) One of the value added BPO service which involves legal work.
(2) Father of scientific management.
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) Differential piece rate system. (2) LPO.
(3) Motion study. (4) KPO.
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) Satvik purchases watch from Titan shop and his friend Shambhavi purchases watch from
online shopping site.
(i) Which shopping is from traditional business?
(ii) Which shopping is from e-business?
(iii) Which business involved high risk?

(2) Mr. Harshad is an entrepreneur and engaged in production of eco-friendly utensils. Both
male and female workers are working in his factory. All male employees are directly
working on machines whereas female employees are working in packaging department.
Mr. Sharath is working as finance manager while Mrs. Naina is working as HR manager
who is responsible for recruiting employees in the factory. On this basis:
(i) Identify any one principle of management in above case.
(ii) What is the designation of Mrs. Naina in this organization?
(iii) Who is responsible for overall planning of the organization?

Q. (4) Attempt the following: (Any 3) (12)

Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Distinguish between e-business and traditional business.
(2) Explain the scope of e-business.
(3) Explain the advantages and disadvantages of outsourcing.
(4) Explain any five Principles of Henry Fayol in detail.
(5) Explain the significance of management principles.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) Online transaction is done with the help of the internet.
(2) Management principles are helpful in optimum utilization of resources.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET II)
TOPICS: CHAPTER - 1 AND 5
Date: 22nd July, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Complete the sentence and rewrite the following: (02)
(1) E-business is __________ of e-commerce.
(2) _________ was regarded as a father of modern management.
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) B2B. (2) LPO.
(3) Principle of Scalar Chain. (4) Principle of Esprit de Corps.
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) Abhay purchases some gift articles online from www.flipkart.com. At the same time Sheetal
purchased gift from e-bay.com.
(i) Which website is related to C2C?
(ii) Which website is related to B2C?
(iii) What first step does Abhay need to follow?

(2) In “Fine Diamonds Ltd.” 200 employees are working in three shifts. In first shift 60
employees, in second shift 60 employees and in third shift 80 employees are working
without sufficient breaks except lunch break and shift change break. No employee is able
to complete this work in designated time due to inappropriate time management which
results into delay for next shift employees.
(i) Identify which scientific principle needs to be followed by the company.
(ii) Suggest two scientific techniques which can be used for smooth flow of work in “Fine
Diamonds Ltd.”
(iii) Why the work is not being completed in time?

Q. (4) Attempt the following: (Any 3) (12)

Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) What are the advantages and disadvantages of KPO?
(2) Explain the steps involved in online transaction.
(3) Distinguish between e-commerce and e-business.
(4) Elaborate the principles of scientific management.
(5) Explain the nature of principles of management.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) It is easy to set up e-business as compared to traditional business.
(2) Principle of equity is important.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET III) (E)
TOPICS: CHAPTER - 1 AND 5
Date: 22nd July, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Answer in one sentence: (02)
(1) What do you mean by shopping cart?
(2) What is principle of unity of command?
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) B2C. (2) Digital cash.
(3) Fatigue study. (4) Time study.
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) In “Fine Diamonds Ltd.” 200 employees are working in three shifts. In first shift 60
employees, in second shift 60 employees and in third shift 80 employees are working
without sufficient breaks except lunch break and shift change break. No employee is able
to complete this work in designated time due to inappropriate time management which
results into delay for next shift employees.
(i) Identify which scientific principle needs to be followed by the company.
(ii) Suggest two scientific techniques which can be used for smooth flow of work in “Fine
Diamonds Ltd.”
(iii) Why the work is not being completed in time?

(2) Mr. Ved made his payment by cheque at the same time Mr. Shlok made his payment by fund
transfer.
(i) Whose payment is faster?
(ii) Whose payment is related to traditional business?
(iii) Whose payment is related to e-business?

Q. (4) Attempt the following: (Any 3) (12)

Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Explain nature of principles of management.
(2) Explain the techniques of scientific management.
(3) Explain the advantages and disadvantages of outsourcing.
(4) What are the advantages and disadvantages of e-business?
(5) Distinguish between BPO and KPO.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) E-business allows user to work across the globe in any field.
(2) Principles of management are flexible in nature.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET I)
TOPIC: CHAPTER - 8 (MARKETING)
Date: 16th June, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Write a word/term/phrase for the following sentence. (02)
(1) The market for the commodities which are produced in one country and sold in another
countries.
(2) Two sellers, selling either a homogeneous product or a differentiated product.
Q. (2) Explain the following terms/concepts: (Any 2) (04)
(1) Standardisation. (2) Packaging.
(3) Labelling. (4) Place concept of Market.
Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) Mr. X deals in import and export business so he needs different foreign currencies. For the
expansion of his business, he borrows money from bank. He invests his funds in the equity
shares.
(a) Name the market from where does Mr. X borrow money?
(b) Name the market where does Mr. X invest his funds?
(c) Which type of currency is required for international market?

(2) Mr. X purchases goods from nearest shop. Mr. Y purchases mobiles from Tokyo. Mr. Z of
Nandurbar purchases electronic goods from Delhi.
(a) From which type of market does Mr. X purchase?
(b) Name the type of market from where Mr. Y deals?
(c) State the type of market from where Mr. Z purchases goods?

Q. (4) Attempt the following: (Any 3) (12)

Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Distinguish between Selling and Marketing.
(2) Explain importance of marketing to society.
(3) Explain types of market on the basis of competition.
(4) Explain 4 Ps of Marketing mix.
(5) Explain importance of marketing to firm.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) Marketing helps in increasing consumer awareness.
(2) There is a need of branding to get recognition among the consumers.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET II) (E)
TOPIC: CHAPTER - 8 (MARKETING)
Date: 16th June, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Complete the sentence and rewrite the following. (02)
(1) _________ refers to a market situation when there is a single buyer of a commodity or service.
(2) __________is a slip which is found on the product and provides all the information regarding
the product and its producer.
Q. (2) Explain the following terms/concepts (Any 2): (04)
(1) Market. (2) Packaging.
(3) Branding. (4) Transportation

Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) Mr. X deals in import and export business so he needs different foreign currencies. For the
expansion of his business, he borrows money from bank. He invests his funds in the equity
shares.
(a) Name the market from where does Mr. X borrow money?
(b) Name the market where does Mr. X invest his funds?
(c) Which type of currency is required for international market?

(2) Mr. X purchases goods from nearest shop. Mr. Y purchases mobiles from Tokyo. Mr. Z of
Nandurbar purchases electronic goods from Delhi.
(a) From which type of market does Mr. X purchase?
(b) Name the type of market from where Mr. Y deals?
(c) State the type of market from where Mr. Z purchases goods?

Q. (4) Attempt the following: (Any 3) (12)

Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Explain importance of marketing to consumer.
(2) Explain concept of market
(3) Distinguish between Selling and Marketing.
(4) Explain Service Marketing mix.
(5) Explain any 6 functions of marketing.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) Promotion plays an important role in marketing
(2) Market can be classified on the basis of competition.

ALL THE BEST

 XII – O.C. & M. CLASS TEST (SET III)
TOPIC: CHAPTER - 8 (MARKETING)
Date: 17th June, 2023 Roll No.: ____
Time: 1 Hour Marks: 25
Q. (1) Answer in one sentence. (02)
(1) What do you mean by ‘Local Market’?
(2) What do you mean by ‘Regulated Market’?

Q. (2) Explain the following terms/concepts (Any 2): (04)

(1) Warehousing. (2) Packaging.
(3) Labelling. (4) Transportation.

Q. (3) Study the following case/situation and express your opinion: (Any 1) (03)
(1) Mr. X deals in import and export business so he needs different foreign currencies. For the
expansion of his business, he borrows money from bank. He invests his funds in the equity
shares.
(a) Name the market from where does Mr. X borrow money?
(b) Name the market where does Mr. X invest his funds?
(c) Which type of currency is required for international market?

(2) Mr. X purchases goods from nearest shop. Mr. Y purchases mobiles from Tokyo. Mr. Z of
Nandurbar purchases electronic goods from Delhi.
(a) From which type of market does Mr. X purchase?
(b) Name the type of market from where Mr. Y deals?
(c) State the type of market from where Mr. Z purchases goods?

Q. (4) Attempt the following: (Any 3) (12)

Hint. all points with (introduction approx.5 Lines)/ definition with headings +
explanation around 3-4 lines are expected.
(1) Explain importance of marketing to consumers.
(2) Explain concept of market.
(3) Explain any 6 functions of marketing.
(4) Explain 7 Ps of Marketing mix.
(5) Distinguish between Selling and Marketing.

Q. (5) Justify the following statements: (Any 1) (04)

Hint. Minimum 6 points are expected.
(1) Marketing helps in increasing consumer awareness.
(2) There is a need of branding to get recognition among the consumers.

ALL THE BEST