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Competency

The document contains interview questions organized under different competency headings including cultivating passion, purpose and excellence driven, focus and goal oriented, transparency, time is gold, accountability, integrity, respect, and other related questions. The questions are designed to assess candidates' work experiences, challenges faced, goals achieved, examples of accountability, integrity, respect shown to others, and priorities management. Candidates are asked to provide real-life examples to demonstrate their competencies in these different areas. The interview aims to evaluate candidates holistically based on their responses.

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Li'l People Enterprise
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12 views

Competency

The document contains interview questions organized under different competency headings including cultivating passion, purpose and excellence driven, focus and goal oriented, transparency, time is gold, accountability, integrity, respect, and other related questions. The questions are designed to assess candidates' work experiences, challenges faced, goals achieved, examples of accountability, integrity, respect shown to others, and priorities management. Candidates are asked to provide real-life examples to demonstrate their competencies in these different areas. The interview aims to evaluate candidates holistically based on their responses.

Uploaded by

Li'l People Enterprise
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Values-Related Questions:

Cultivate Passion
1. What attributes do you look for in a company when you want to apply for a position?
2. What does your ideal role look like? Elaborate on the type of environment in which you would function
with enthusiasm and contribute positively to our team.
3. Describe a challenging situation you have faced recently at work, and how you tackled it.

Purpose and Excellence Driven


1. Talk me through a time when you had to implement a challenging and measurable goals for your team.
2. Describe a recent situation when you worked across departments successfully.
3. Give an example of an achievement which directly contributed to your department goals.

Focus and Goal Oriented


1. Tell me of a time you felt most proud of yourself.
2. When have you achieved a goal that seemed too big to achieve, what did you do to get there?
3. Discuss a time you failed to meet your goals. Why did this happen? What would you do differently?
4. What’s the best recipe for success?

Transparency
1. Tell me about a time when you had to communicate an unpopular decision that you made to your team.
How did you explain your decision? How was it received?
2. What actions have you taken to foster open communication with your colleagues or clients?
3. Give an example of a time when you were slow to share information with your team and this had a
negative impact on them.

Time is Gold
1. Think of a time when you had both large and small projects to complete. How did you go about setting
priorities and completing those projects? What challenges did that present?
2. Describe a time when you missed a deadline. What were the circumstances and impact of this.
3. Give an example of a time when you took a known risk in order to achieve a work goal or objective.
What were the results?

Accountability
1. Give an example of a time when you made a mistake. What was it and how did you fix it?
2. How have you handled special responsibilities or assignments given to you in the past that may not have
been part of your routine?
3. Think back of a time when setting a positive example had the most beneficial impact on staff or on your
colleagues. How did you determine that a strong example was needed?
4. Describe a time when you were unable to follow through on a commit COMPETENCY-BASED
INTERVIEW GUIDE

Opening the Interview Closing the Interview


✔ Don’t leave the candidate waiting. ✔ Give the candidate an opportunity to ask

✔ Welcome the candidate warmly.


questions.
✔ Check the candidate’s interest in the job.
✔ Shake hands (if applicable) & introduce yourself.
✔ Let them know what will happen next and
✔ Offer refreshments (if possible).
specify timeframe or better, give deadline.
✔ Create a relaxed environment. ✔ Thank the candidate for coming in the interview.
✔ Explain the structure of interview.

✔ Explain that you will be taking notes and everything that


will be discussed will be kept confidential.
✔ Establish rapport through questions (i.e. mode of
transportation, travelling time, weather etc.)

Warm Up Questions:
1. Just to start with, kindly give a brief introduction of yourself.
2. Why did you choose this kind of work?
3. Why do you like the service industry as your career of choice?

Self-Assessment Questions:
1. What are your main duties on your previous (or current) employer?
2. Please tell me the structure of your department or your team?
3. Who you are reporting to?
4. How did you know that we have a vacancy for this job?
5. Someone referred you to us to apply?
6. Why are you leaving your present job or last job?
5. ment you made. What happened? How did you explain this to the other party?

Integrity
1. Describe some instances when you kept commitments to others even to your own detriment. Do you
feel you did the right thing?
2. Tell us how you handle sensitive information in the workplace. What strategies do you utilize to
maintain confidentiality when pressured by others?
3. Have you ever been in a situation where your manager or leader asked you to do something that you did
not think was appropriate? What did you do?
4. Provide an example of a time when you had to build trust with a work associate. What are the
circumstances? What did you do? What was the outcome?

Respect
1. Tell me about a time when you had to resolve a difference of opinion with a
co-worker/supervisor/customer. How did it go?
2. Tell me about a time when you needed to give feedback to a sensitive/emotional employee. What did
you do? What was the outcome?
3. Describe the way you handled a problem involving those differing values, ideas and beliefs.
Other Related Questions:
1. What is your current package (in detail e.g. Basic, Service Charge, Allowances, Bonus etc.)
2. Salary Expectations?
3. How long will be your notice period?
4. In which other company/places have you searched for a job? What is the status of your application/s?

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