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1. Give the names of foreign banks which entered the retail banking activities but when
not able to achieve the business objectives moved out of business. (Select the most
appropriate answer among from the given options)
I. BNP Paribas
II. City Bank
III. ABN Amro (Now RSB) bank
A. Only I
B. Only II
C. I, II
D. I, II, III,
Answer: (2)

2. Stated problems by customers resolved by the bankers promptly come under which
service quality? (Select the most appropriate answer among from the given options)
A. Empathy
B. Responsiveness
C. Reliability
D. Assurance
Answer: (2)

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3. One of the main tasks in product management is called? (Select the most appropriate
answer among from the given options)
A. Product Management
B. Product Development
C. Product Policy
D. Product Evolution
Answer: (3)

4. A credit score is a credit report that turns the information with a 3-digit number
representing the amount of risk to a particular transaction. What is that 3-digit score
which signifies low credibility? (Select the most appropriate answer among from the
given options)
A. 300
B. 600
C. 900
D. 990
Answer: (1)

5. In case of a low-income group (LIG), the income criteria in order to avail housing loan
under Prime Minister’s Awas Yojana? (Select the most appropriate answer among from
the given options)
A. Income up to Rs.3-5 lakh
B. Income up to Rs.4-6 lakh
C. Income up to Rs.3-6 lakh
D. Income up to Rs.4-12 lakh
Answer: (3)

6. What kinds of loans under retail banking are disbursed in stages? (Select the most
appropriate answer among from the given options)
A. House under construction/education loan
B. Vehicle loan and personal loan
C. Personal loan and education loan
D. House under construction loan and personnel loan
Answer: (1)

7. Any redressal should be recognized by the banking ombudsman after how many
days? (Select the most appropriate answer among from the given options)
A. after 15 days
B. after a month
C. after 60 days
D. after 20 days or completion of procedure, whichever is earlier
Answer: (2)

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8. Is the ATM set up, owned and operated by non-banking entities? (Select the most
appropriate answer among from the given options)
A. Off-site ATM
B. While label ATM
C. On-site ATM
D. Brown label ATM
Answer: (2)

9. The levels of banking services offered through the internet are: (Select the most
appropriate answer among from the given options)
A. Basic Level Service
B. Simple Transactional Websites
C. Fully Transactional Websites
D. All the above
Answer: (4)

10. Banking Codes and Standard Board of India (BCSBI) is an independent semi-
regulatory organization. It is implemented from 1st July 2007. It is a: (Select the most
appropriate answer among from the given options)
A. Voluntary code of conduct of banks for individuals
B. For compliance of promises made by banks under retail banking to customers
C. Statutory authority for punishing banks
D. Both (a) and (b)
Answer: (4)

11. A dispute can arise in case of

A. Successful transaction
B. Unsuccessful transaction
C. Both (a) and (b)
D. None
Answer: (3)

12. The primary aim of customer relationship management in retail banking is________?
(Select the most appropriate answer among from the given options)
A. Management of customer Family’s information
B. 360 degree view of the customer
C. To ensure downward communication
D. All the above
Answer: (2)

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13. This helps in refining the information for further strategy to target the customer’s
segment in a profitable manner. (Select the most appropriate answer among from the
given options)
A. Company’s vision
B. Customer’s basic information
C. Customer’s feedback
D. None
Answer: (3)

14. When does the Asset classified as a loss asset? (Select the most appropriate answer
among from the given options)
A. The realisable value assessed as less than 10% of the outstanding amount.
B. The realisable value of the security is less than 50% of the loan amount
C. The NPA is remained as doubtful for at least less than 12 months
D. Both (a) and (c)
Answer: (4)

15. Stages which are followed in securitizations? (Select the most appropriate answer
among from the given options)
A. Sale of illiquid asset to special purpose vehicle
B. Loan amount is repaid by the retail consumers
C. Investors buying securities
D. Both (a) and (c)
Answer: (4)

16. In a bath soap of a reputed brand, as it is sold/presented in the market, which of the
following is a core part: (Select the most appropriate answer among from the given
options)
A. Soap itself
B. Soap wrapped in paper pouch
C. Soap put in plastic sheet
D. Soap put in printed packing
Answer: (1)

17. What is the drawback of using the marketing information system? (Select the most
appropriate answer among from the given options)
A. It is only used by top-level management
B. It is a computer based support system
C. Only concern in collection of data
D. Gives little emphasis on implementations and control
Answer: (4)

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18. When the vertically organized model provides functionality under retail banking?
(Select the most appropriate answer among from the given options)
A. Centralized customer data base
B. End to end solutions
C. Scope for enlarging the scope for cross
D. All of the above
Answer: (4)

19. The humanistic factors affecting the implementation of MIS in public organizations
are: (Select the most appropriate answer among from the given options)
A. Lack of understanding of employees software and information systems
B. Inadequate education of the users.
C. Lack of participation of managers and users in system design
D. Lack of investment in environmental aspects
Answer: (3)

20. ____________ is the key to augmented marketing of retail products.

A. Continuous contact and understanding
B. Power to take decisions
C. Family, friends, and relatives
D. None of the above
Answer: (1)

21. The purpose of Retail Bonds is: (Select the most appropriate answer among from the
given options)
A. To generate finance for various projects in general
B. To pay off debt
C. To safeguard against potential losses
D. To expand a company's business
Answer: (1)

22. What does wealth management help investors to do? (Select the most appropriate
answer among from the given options)
A. Spend their money recklessly
B. Systematically create their corpus
C. Accumulate debt
D. Ignore financial uncertainties
Answer: (2)

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23. The key to effective portfolio management is: (Select the most appropriate answer
among from the given options)
A. Short-term mix of assets
B. Long-term mix of assets
C. Random selection of assets
D. Only investing in high-risk assets
Answer: (2)

24. __________ is the four broad categories of risks that commercial banks are exposed
to.
A. Credit risk, liquidity risk, market risk, and operational risk
B. Credit risk, inflation risk, market risk, and legal risk
C. Exchange rate risk, credit risk, operational risk, and liquidity risk
D. Interest rate risk, credit risk, market risk, and legal risk
Answer: (1)

25. ___________ is the primary driver for banks to optimize their customer channels.
A. Customer preferences and expectations
B. Economic downturn
C. Digital transformation
D. Slow deposit growth
Answer: (1)

26. Corporate tax is ________

A. A tax imposed on profits earned by companies from their businesses
B. A tax levied on goods and services
C. A tax imposed on the income earned by an individual or taxpayer
D. A tax paid by one person on behalf of another
Answer: (1)

27. ________ is the maximum exemption limit for ULIPs under Section 80C.
A. Rs. 50,000
B. Rs. 75,000
C. Rs. 1 lakh
D. Rs. 5 lakhs
Answer: (3)

28. Why banks are considered the safest institution for mobilizing people's savings?
(Select the most appropriate answer among from the given options)
A. They offer high returns on savings products
B. They have a large amount of resources and can allow the withdrawal of deposits
whenever the customer wants to withdraw
C. They are able to offer long-term investment opportunities
D. They have the ability to guarantee returns on investment products.
Answer: (2)

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29. The maximum period for a term deposit in most banks is: (Select the most
appropriate answer among the given options)
A. 1 year
B. 5 years
C. 10 years
D. 20 years
Answer: (3)

30. The main difference between open-ended and closed-ended funds is: (Select the
most appropriate answer among from the given options)
A. Open-ended funds have a maturity date, while closed-ended funds do not.
B. Open-ended funds are listed on a stock exchange, while closed-ended funds are not.
C. Investors can buy and sell units of closed-ended funds from the AMC, while open-ended
funds can only be traded on the stock exchange
D. Closed-ended funds can only be invested in equities, while open-ended funds can invest
in a variety of asset classes.
Answer: (3)

31. PMSBY is _____________:

A. A savings account
B. A term deposit
C. An accident insurance scheme
D. A credit card
Answer: (3)

32. A credit card is: (Select the most appropriate answer among from the given options)
A. A type of cheque
B. A type of prepaid card
C. A means of payment backed by banks and financial institutions
D. A type of deposit account
Answer: (3)

33. How is money transferred through Bharat QR? (Select the most appropriate answer
among from the given options)
A. Using a physical card
B. Using a POS terminal
C. Directly to the user's linked bank account using IMPS
D. None of the above
Answer: (4)

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34. How are debit cards issued to customers? (Select the most appropriate answer
among from the given options)
A. Through online application only
B. By visiting the bank branch only
C. Generic card without name embossing is issued immediately
D. After 6 months of opening an account
Answer: (2)

35. Which of the following is part of the marketing management? (Select the most
appropriate answer among from the given options)
A. Identification of business opportunities
B. Understanding the customer needs
C. Producing according to customer needs
D. All the above
Answer: (4)

36. Which of the following is basic feature of an effective marketing system? (Select the
most appropriate answer among from the given options)
A. Unified and centralized system
B. Matching with the progress of foreign companies.
C. High maintenance
D. All the above
Answer: (4)

37. Pricing of products and services in banks is mainly driven on the basis of which
bases? (Select the most appropriate answer among from the given options)
A. Asset Liability Management
B. Regulatory advices from consumers
C. Unstructured step up pricing practice
D. All of the above
Answer: (1)

38. Significance of having a good MIS in decision making is: (Select the most appropriate
answer among from the given options)
A. It ensures bad decision making
B. It saves time and money
C. It provides baseless information
D. It provides a fitting platform for good decision making
Answer: (4)

39. Which stage of marketing focuses on blending people, culture, structure, decision,
and reward systems? (Select the most appropriate answer among from the given
options)
A. Marketing Planning
B. Marketing Implementation
C. Marketing Control
D. Marketing Mix
Answer: (2

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40. In Wealth Management, What is Tactical Management? (Select the most appropriate
answer among from the given options)
A. Selecting the appropriate ways to achieve financial strategies
B. Managing investment portfolios with a focus on income generation
C. Providing a flexible model to meet the needs of the client
D. None of the above
Answer: (1)

41. In securitization, what is the Minimum Retention Requirement (MMR) for mortgage-
backed securities? (Select the most appropriate answer among from the given options)
I. 2%
II. 5%
III. 10%
IV. 20%
Answer: (2)

42. Which of the following is not offered by UPI (Unified Payments Interface)? (Select the
most appropriate answer among from the given options)
I. Aadhaar verification
II. Standing instruction
III. Merchant payments
IV. Immediate Payment Service (IMPS)
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

43. Which of the following does not come under wealth management services? (Select
the most appropriate answer among from the given options)
I. Investment planning
II. Retirement planning
III. Tax planning
IV. Stock Trading
Answer: (4)

44. Why is there an exit load in mutual funds or portfolio management services? (Select
the most appropriate answer among from the given options)
I. To discourage investors from redeeming their investments prematurely
II. To generate additional income for the fund or portfolio manager
III. To cover the administrative costs of managing the mutual fund or portfolio
IV. To ensure fair treatment of all investors in the fund or portfolio
A. Only I
B. Only II
C. II, III

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D. I, II, III, IV
Answer: (1)

45. Why do investors prefer mutual funds over direct stock trading? (Select the most
appropriate answer among from the given options)
I. Mutual funds offer professional fund management and diversification
II. Mutual funds provide higher returns compared to direct stock trading
III. Mutual funds have lower transaction costs and fees
IV. Mutual funds offer greater control and flexibility in portfolio management
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

46. What is the maximum tax-free gift amount that an individual can receive from a non-
relative? (Select the most appropriate answer among from the given options)
I. ₹10,000
II. ₹25,000
III. ₹50,000
IV. ₹1, 00,000
Answer: (3)

47. NEFT stands for:

I. National Electronic Funds Transfer
II. National Exchange for Financial Transactions
III. Non-Exchangeable Financial Tracking
IV. New Electronic Fund Transfer
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

48. What are White Label ATMs? (Select the most appropriate answer among from the
given options)
I. ATMs that exclusively dispense white-colored banknotes
II. ATMs operated by non-banking entities on behalf of banks
III. ATMs that is only accessible to individuals with white debit cards
IV. ATMs that offer a wide range of banking services in addition to cash withdrawals
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (2)

49. What is the Loan-to-Value (LTV) ratio for housing loans above ₹75 lakh? (Select the
most appropriate answer among from the given options)

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I. 60%
II. 75%
III. 80%
IV. 90%
Answer: (3)

50. Which of the following documents are considered valid for Know Your Customer
(KYC) verification? (Select the most appropriate answer among from the given options)
I. Aadhaar Card, Passport, and Driving License
II. Ration Card, Student ID, and Library Card
III. Utility Bill, Rental Agreement, and Pan Card
IV. Birth Certificate, Marriage Certificate, and Voter ID
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

51. Can an overdraft facility be given to a minor? (Select the most appropriate answer
among from the given options)
I. Yes, with the consent of a guardian or parent
II. No, an overdraft facility is not allowed for minors
III. Yes, without any restrictions
IV. Yes, with the approval of the Reserve Bank of India (RBI)
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

52. What does a horizontal structure refer to? (Select the most appropriate answer
among from the given options)
I. An organizational structure that emphasizes centralized decision-making and authority
II. An organizational structure where employees have equal levels of authority and responsibility
III. An organizational structure that focuses on vertical integration and control
IV. An organizational structure that is based on division of labor and specialized roles
A. Only I

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B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

53. What does a vertical structure refer to? (Select the most appropriate answer among
from the given options)
I. An organizational structure that emphasizes centralized decision-making and authority
II. An organizational structure where employees have equal levels of authority and responsibility
III. An organizational structure that focuses on vertical integration and control
IV. An organizational structure that is based on division of labor and specialized roles
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

54. What are Strategic Business Units (SBUs)? (Select the most appropriate answer
among from the given options)
I. Independent business entities within a larger organization
II. Business divisions that focus on cost-cutting measures
III. Small-scale enterprises with limited resources
IV. Non-profit organizations operating under government control
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

55. If a Direct Selling Agent (DSA) uses a customer's check for withdrawal, who is liable
to pay the customer? (Select the most appropriate answer among from the given
options)
I. The customer
II. The bank
III. The DSA
IV. The check issuer
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

56. What is the need for a CIBIL score? (Select the most appropriate answer among from
the given options)
I. To assess the creditworthiness of an individual or entity
II. To determine the income tax liability of an individual or entity
III. To evaluate the financial stability of a bank or financial institution
IV. To determine the eligibility for a government welfare program

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A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

57. Which of the following is not considered a Credit Information Company (CIC)? (Select
the most appropriate answer among from the given options)
I. TransUnion CIBIL
II. Experian
III. Equifax
IV. SEBI (Securities and Exchange Board of India)
A. Only I
B. Only II
C. Only III
D. Only IV
Answer: (4)

58. SMA-1 (Special Mention Account-1) refers to:

I. An account with a high credit score and low risk of default
II. An account with a low credit score and high risk of default
III. An account that shows signs of incipient stress and requires close monitoring
IV. An account that is classified as non-performing and requires immediate action for recovery
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

59. How much is the transaction limit imposed by UPI (Unified Payments Interface)?
(Select the most appropriate answer among from the given options)
I. ₹1, 00,000
II. ₹5, 00,000
III. ₹10, 00,000
IV. No transaction limit
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

60. What is the typical loan range for education loans without mortgage? (Select the
most appropriate answer among from the given options)
I. ₹20 lakhs to ₹30 lakhs
II. ₹10 lakhs to ₹15 lakhs
III. ₹5 lakhs to ₹10 lakhs
IV. ₹2 lakhs to ₹5 lakhs
Answer: (3)

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61. Which of the following is an example of a retail liability product? (Select the most
appropriate answer among from the given options)
I. Corporate bonds
II. Treasury bills
III. Fixed deposit account
IV. Commercial paper
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

62. Marketing involves:

I. Identifying and satisfying customers' needs profitably
II. Maximizing shareholder wealth through cost-cutting measures
III. Controlling and directing all business operations
IV. Conducting market research to identify potential customers
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

63. CRM (Customer Relationship Management) is a business strategy that focuses on:
I. Managing financial resources efficiently
II. Attracting new customers through advertising
III. Building and maintaining long-term relationships with customers
IV. Streamlining operational processes to reduce costs
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

64. Unauthorized EBT refers to:

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I. Electronic Benefit Transfer without proper authorization

II. Electronic Bank Transfer for unauthorized transactions
III. Employee Benefit Trust without proper documentation
IV. External Bank Transfer for fraudulent activities
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

65. In mutual funds, which of the following charges is not applicable for a bank? (Select
the most appropriate answer among from the given options)
I. Expense ratio
II. Front-end load
III. Redemption fee
IV. Asset management fee
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (2)

66. What is a convertible bond? (Select the most appropriate answer among from the
given options)
I. A bond that pays a fixed interest rate to investors
II. A bond that can be converted into shares of the issuing company's common stock
III. A bond issued by the government to fund infrastructure projects
IV. A bond that offers tax-free income to investors
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (2)

67. What is a demand deposit? (Select the most appropriate answer among from the
given options)
I. A deposit that is held for a fixed period of time
II. A deposit that can be withdrawn by the account holder at any time without notice
III. A deposit that earns a higher rate of interest than other types of deposits
IV. A deposit that requires a minimum balance to be maintained
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

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68. What is TReDS (Trade Receivables Discounting System)? (Select the most
appropriate answer among from the given options)
I. A government-sponsored social security scheme.
II. A type of tax-saving investment option.
III. A platform for electronic trading of receivables by MSMEs (Micro, Small, and Medium
Enterprises).
IV. A program for skill development in rural areas.
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

69. What are the reasons why banks offer waivers on processing fees on loans during
the festival season? (Select the most appropriate answer among from the given options)
I. To attract more customers and increase loan disbursements
II. To promote financial inclusion and support individuals during the festive period
III. To boost customer loyalty and enhance brand image
IV. All of the above
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (4)

70. What is the core saving account? (Select the most appropriate answer among from
the given options)
I. An account that offers high-interest rates for long-term savings
II. An account specifically designed for short-term savings goals
III. An account that requires a minimum balance to be maintained
IV. An account with basic features for day-to-day banking transactions
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (4)

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71. What is branch profitability? (Select the most appropriate answer among from the
given options)
I. The overall profitability of a bank's branch network
II. The revenue generated by a specific branch
III. The profitability of individual branches within a bank
IV. The profitability of a bank's core operations
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

72. Which bank issued the first credit card? (Select the most appropriate answer among
from the given options)
I. Citibank
II. JP Morgan Chase
III. Bank of America
IV. Barclays Bank
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

73. What is a strategic business unit (SBU)? (Select the most appropriate answer among
from the given options)
I. A separate legal entity within a larger organization that operates independently
II. A department within a company responsible for marketing and sales activities
III. A specialized unit within a bank that focuses on investment banking activities
IV. A business division within a company that has its own set of products and markets
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (4)

74. What are the minimum and maximum days for a fixed deposit (FD)? (Select the most
appropriate answer among from the given options)
I. Minimum: 7 days, Maximum: 10 years
II. Minimum: 15 days, Maximum: 5 years
III. Minimum: 30 days, Maximum: 15 years
IV. Minimum: 90 days, Maximum: No limit
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

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75. What is the share of Public Sector Banks (PSBs) in NARCL? (Select the most
appropriate answer among from the given options)
I. 100%
II. 75%
III. 50%
IV. 25%
Answer: (2)

76. What is the full form of SWIFT? (Select the most appropriate answer among from the
given options)
I. Society for Worldwide Interbank Financial Telecommunication
II. Secure Worldwide International Financial Transactions
III. System for Worldwide Instant Fund Transfers
IV. Standardized Worldwide Interbank Financial Transactions
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

77. What is the discretionary power of an investment manager? (Select the most
appropriate answer among from the given options)
I. The ability to make investment decisions on behalf of clients without their consent
II. The power to determine the allocation of investment funds based on market conditions
III. The authority to override investment regulations and guidelines for personal gain
IV. The flexibility to choose suitable investment options within the defined mandate
Answer: (4)

78. What is a Reverse Mortgage Loan? (Select the most appropriate answer among from
the given options)
I. A loan provided by banks to finance the purchase of a home
II. A loan provided to senior citizens using their home as collateral
III. A loan provided for renovating or repairing a residential property
IV. A loan offered to real estate developers for construction projects
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

79. BCSBI (Banking Codes and Standards Board of India) is which type of body? (Select
the most appropriate answer among from the given options)
I. Regulatory body
II. Government agency
III. Self-regulatory organization
IV. Industry association
A. Only I
B. Only II

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C. Only III
D. I, II, III, IV
Answer: (3)

80. Who regulates savings accounts and the interest provided on them? (Select the most
appropriate answer among from the given options)
I. Reserve Bank of India (RBI)
II. Securities and Exchange Board of India (SEBI)
III. Insurance Regulatory and Development Authority of India (IRDAI)
IV. Ministry of Finance, Government of India
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

81. What is Atal Pension Yojana? (Select the most appropriate answer among from the
given options)
I. A government-sponsored pension scheme for unorganized sector workers
II. A health insurance scheme for individuals above a certain age
III. A loan scheme for small and medium enterprises
IV. A subsidy program for agricultural products
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

82. What can be issued in a minor account? (Select the most appropriate answer among
from the given options)
I. Credit cards and loans
II. Debit cards and fixed deposits
III. Cheque books and passbooks
IV. Insurance policies and mutual funds
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

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83. What is Suraksha Bima? (Select the most appropriate answer among from the given
options)
I. A term insurance policy
II. A health insurance policy
III. A motor vehicle insurance policy
IV. A personal accident insurance policy
Answer: (4)

84. What is NARCL? (Select the most appropriate answer among from the given options)
I. National Asset Reconstruction Company Limited
II. National Agricultural Research and Cooperative Limited
III. National Auto Recycle and Compliance Limited
IV. National Aviation Regulatory and Compliance Limited
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

85. Who introduced the RuPay card? (Select the most appropriate answer among from
the given options)
I. Reserve Bank of India (RBI)
II. State Bank of India (SBI)
III. National Payments Corporation of India (NPCI)
IV. Ministry of Finance, Government of India
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

86. Is there TDS (Tax Deducted at Source) on senior citizens? (Select the most
appropriate answer among from the given options)
I. Yes, TDS is applicable on income earned by senior citizens.
II. No, senior citizens are exempt from TDS.
III. TDS rates are higher for senior citizens compared to other individuals.
IV. TDS is only applicable on specific types of income for senior citizens.
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (1)

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87. Can an overdraft (OD) facility be availed in a minor's saving account? (Select the
most appropriate answer among from the given options)
I. Yes, a minor can avail an overdraft facility in their saving account.
II. No, overdraft facility is not available for minor accounts.
III. An overdraft facility is available for minors with parental consent.
IV. The availability of an overdraft facility for minor accounts varies among banks.
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

88. What is SARFAESI Demand Notice? (Select the most appropriate answer among from
the given options)
I. A notice issued by the Reserve Bank of India to banks regarding the implementation of
SARFAESI Act
II. A notice issued by a bank to a borrower demanding repayment of outstanding dues under the
SARFAESI Act
III. A notice issued by the Securities and Exchange Board of India for compliance with financial
regulations
IV. A notice issued by the Ministry of Finance for the recovery of tax arrears
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (2)

89. What is Blockchain technology? (Select the most appropriate answer among from the
given options)
I. A technology used for securing data transmission over the internet
II. A distributed ledger technology that enables secure and transparent transactions
III. A system for encrypting personal information in databases
IV. A network infrastructure for connecting computer systems in a secure manner
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (2)

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90. What is Leverage Ratio? (Select the most appropriate answer among from the given
options)
I. A ratio that measures a company's ability to meet its short-term debt obligations
II. A ratio that indicates the proportion of debt in a company's capital structure
III. A ratio that measures the profitability of a company's operations
IV. A ratio that assesses the efficiency of a company's asset utilization
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

91. What is the most applicable factor in retail banking? (Select the most appropriate
answer among from the given options)
I. Interest rate risk management
II. Credit risk assessment
III. Liquidity management
IV. Investment portfolio diversification
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

92. What is the full form of FOIR? (Select the most appropriate answer among from the
given options)
I. Financial Obligation to Income Ratio
II. Fixed Overhead to Investment Ratio
III. Funds Outflow to Income Ratio
IV. Front Office Integration and Reporting
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

93. What is the Right to Privacy? (Select the most appropriate answer among from the
given options)
I. The right to keep personal information confidential and protected from unauthorized access
II. The right to access public information for transparency and accountability
III. The right to own and control personal property without interference
IV. The right to express personal opinions and beliefs freely
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

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94. What is the first stage of evaluation in banking technology? (Select the most
appropriate answer among from the given options)
I. Feasibility analysis
II. Implementation planning
III. Requirement gathering
IV. User acceptance testing
A. Only I
B. Only II
C. Only III
D. I, II, III, IV
Answer: (3)

95. What is the trade-off in portfolio management? (Select the most appropriate answer
among from the given options)
I. Balancing risk and return
II. Diversification and concentration
III. Liquidity and profitability
IV. Active and passive management
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

96. What is MRR (Monthly Recurring Revenue)? (Select the most appropriate answer
among from the given options)
I. A measure of the monthly revenue generated by a business through recurring subscriptions or
contracts
II. A financial indicator used to evaluate the profitability of a bank's loan portfolio
III. The minimum required rate of return for an investment project
IV. A regulatory framework governing monthly loan repayments
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

97. Who coined the term 'Artificial Intelligence'? (Select the most appropriate answer
among from the given options)
I. Alan Turing
II. John McCarthy
III. Marvin Minsky
IV. Ray Kurzweil
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

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98. What are IDRBT Innovations? (Select the most appropriate answer among from the
given options)
I. Innovations related to Information and Data Research in Banking Technology
II. Innovations introduced by the Institute for Development and Research in Banking Technology
III. Innovations specific to Interbank Digital Real-Time Transfers
IV. Innovations related to Indian Digital Retail Banking Technologies
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (2)

99. What is the target of PMAY-G (Pradhan Mantri Awas Yojana - Gramin)? (Select the
most appropriate answer among from the given options)
I. Providing affordable housing to rural households
II. Improving healthcare facilities in rural areas
III. Enhancing rural infrastructure and connectivity
IV. Promoting entrepreneurship and employment generation in rural areas
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

100. What is the RBI Internal Ombudsman Scheme? (Select the most appropriate answer
among from the given options)
I. A scheme to ensure fair and impartial resolution of customer complaints against banks
II. A scheme to monitor and regulate the functioning of cooperative banks
III. A scheme to prevent money laundering and terrorist financing activities in the banking sector
IV. A scheme to encourage banks to promote financial literacy among customers
A. Only I
B. Only II
C. II, III
D. I, II, III, IV
Answer: (1)

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