Kitchhens 003
Kitchhens 003
Inspiration
Kitchens designed
around you
Whether you’re updating an existing kitchen or
starting from scratch, this guide gives you the
information you need to plan a space that delivers
both style and function.
Free planning
When you’re ready to design your kitchen, speak to a
member of our team about our free planning service.
Book an appointment at diy.com/planningappointment
Installation service
To make your experience completely seamless, we can
match you with an installer in your area. For details,
see page 114.
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Van hire
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* Selected products are not available as part of our Click + Collect service. Available in selected
stores only. Restrictions apply, see diy.com
** Delivery charges may apply, see page 115.
*** Participating stores only. Please visit our store locator at diy.com to see if your nearest store is
participating. Terms and conditions apply, visit www.hertz247.com/bq for further details.
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*Comparison based on an independent check by Insight Retail Group Ltd of the published and available prices of comparable
kitchens sold by Homebase, Wickes and B&Q during 2017, 2018, 2019, 2020 and 2021, based on their unique 8 unit model kitchen
layout. Comparison excludes appliances, sinks, taps, installation, lighting and decorative enhancements. Kitchen specifications may
vary. To verify the comparison please visit:– www.kitchen-compare.com/buy/lowest-priced-leading-diy-retailer-of-kitchens-2021
**For guarantee details and exclusions, see page 115. This does not affect your legal rights. Availability may have changed since the
publication of this brochure. Customers are advised to check current prices and availability online at diy.com before purchasing.
3
Get
inspired
Kitchen ranges 06
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5
Innovo handleless kitchens
Alisma I Handleless slab style
Matt green
Selected products are available for home delivery to selected locations, restrictions apply.
6 Delivery charges may apply. For full details please see diy.com/customer-support/delivery.
Finance it your way at
For kitchen prices, visit us diy.com/finance
instore or online at diy.com
7
Slab and shaker kitchens
Garcinia I Integrated handle slab style
8
Balsamita I Slab style
Selected products are available for home delivery to selected locations, restrictions apply.
10 Delivery charges may apply. For full details please see diy.com/customer-support/delivery.
Finance it your way at
For kitchen prices, visit us diy.com/finance
instore or online at diy.com
11
Innovo handleless kitchens
Sleek and streamlined, handleless doors and drawers will give your kitchen an ultra
modern look. By creating a space behind the door or drawer, the Innovo rail system
eliminates the need for handles allowing you to open them from above or the side.
Available with our Alisma, Stevia and Artemesia ranges. Rails are available in three colours.
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Alisma
Innovo handleless
gloss white
slab style
Shown with stainless steel effect
Innovo rail.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
15
16
Alisma
Innovo handleless
gloss light grey
slab style
Shown with stainless steel effect
Innovo rail.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
17
18
Stevia
Innovo handleless
gloss white
slab style
Shown with copper effect Innovo rail.
uarante
G
25
year *
Finance it your way at
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
19
20
Stevia
Innovo handleless
gloss light grey
slab style
Shown with stainless steel and
copper effect Innovo rails.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
21
22
Stevia
Innovo handleless
gloss anthracite
slab style
Shown with stainless steel effect
Innovo rail.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
23
24
Stevia
Innovo handleless
gloss cream
slab style
Shown with stainless steel effect
Innovo rail.
uarante
G
25
year *
Finance it your way at
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
25
26
Stevia
Innovo handleless
matt pewter grey
slab style
Shown with matt black Innovo rail.
uarante
G
25
year *
Finance it your way at
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
27
28
Stevia
Innovo handleless
matt midnight blue
slab style
Shown with matt black Innovo rail.
uarante
G
25
year *
Finance it your way at
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
29
30
Artemisia
Innovo handleless
matt white
shaker style
Shown with matt black Innovo rail.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
31
32
Artemisia
Innovo handleless
matt graphite
shaker style
Shown with copper effect Innovo rail.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
33
34
Artemisia
Innovo handleless
matt midnight blue
shaker style
Shown with stainless steel effect
Innovo rail.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
35
Slab and shaker kitchens
Crafted from one continuous piece of material, slab style kitchens give a
streamlined appearance. With subtle detailing, Shaker style kitchens can
give your space a contemporary or traditional look. An integrated handle
option is available in both slab and shaker styles. All our kitchens come with
a 25-year guarantee*.
Slab style
Easy-to-clean design, crafted from one
continuous piece of material.
Shaker style
Perfect for traditional, and contemporary
kitchen styles.
Integrated handle
Built direcly into the door for a contemporary
looking kitchen.
36 *For guarantee details and exclusions, see page 115. This does not affect your legal rights.
For the full range
i visit diy.com
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38
Garcinia
Gloss white
integrated handle
slab style
The classic white Garcinia kitchen gloss finish will
bounce the light around the room, while the integrated
handles create a streamlined profile.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
39
40
Garcinia
Gloss light grey
integrated handle
slab style
Coloured a subtle light grey hue, this Garcinia
gloss light grey kitchen has a sleek profile with
integrated handles.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
41
42
Garcinia
Gloss anthracite
integrated handle
slab style
These anthracite gloss Garcinia doors are
perfect for a modern kitchen.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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44
Garcinia
Matt stone
integrated handle
shaker style
The Garcinia matt stone finish is extremely versatile so
can be perfectly suited to your style – whether you’re
looking for traditional or a contemporary kitchen.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
45
46
Garcinia
Matt midnight blue
integrated handle
shaker style
A modern take on a classic style. Integrated handles
ensure clean lines across the kitchen, while the shaker
style completes a more traditional look.
uarante
G
25
year *
Finance it your way at
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ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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48
Alisma
High gloss white
slab style
The lacquered finish of this white Alisma kitchen will
really brighten your existing space. Its understated,
sleek profile allows you to add personal touches.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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50
Alisma
High gloss grey
slab style
The glossiest range in the collection, this Alisma
design is lacquered to reflect light and adds a
glass-like finish. The versatile grey colour will
complement any interior setting.
uarante
G
25
year *
Finance it your way at
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ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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52
Balsamita
Matt white
slab style
These white Balsamita doors have a smooth matt
finish, creating a smart, uniformed look in any light.
They’ll work seamlessly with any colour too.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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54
Balsamita
Matt grey
slab style
The Balsamita range is perfect for creating a fuss-free,
contemporary space. The matt finish of these grey
doors creates a smooth, uniformed look in any light.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
55
56
Pasilla
Matt carbon
thin frame slab style
These Pasilla doors, designed with a matt carbon
finish, will make a real statement in any home.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
57
58
Stevia
Matt sandstone
slab style
Stevia matt sandstone doors are so versatile. Pair with
dark worktops and handles for a bold contemporary
look or with light worktops and silver accessories for a
sleek and calming atmosphere.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
59
60
Stevia
Gloss white
slab style
Stevia gloss doors will make even the smallest spaces
feel a little bit larger. This bright white slab door will
complement any contemporary home.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
61
62
Stevia
Gloss light grey
slab style
Stevia gloss doors will make even the smallest spaces
feel a little bit larger – the finish also makes it easy to
wipe away any spills or splashes.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
63
64
Stevia
Gloss cream
slab style
The classic cream Stevia kitchen gloss finish
will bounce the light around the room.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
65
66
Stevia
Gloss anthracite
slab style
This subtle yet smart anthracite colour can be
complemented by any style worktop.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
67
68
Stevia
Matt pewter grey
slab style
Stevia pewter matt doors offer a modern, sleek design,
perfect for a contemporary home.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
69
70
Stevia
Matt midnight blue
slab style
With its non-reflective matt finish, the Stevia midnight
blue doors give a consistent colour from all angles.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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Verbena
Natural oak
solid wood frame
shaker style
These doors have a solid oak frame with an oak
veneered centre panel. The natural hues and classic
shaker style will add warmth and charm to your home.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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Verbena
Cashmere painted
solid wood frame
shaker style
Even if your house isn’t traditional, the right kitchen can
add character and warmth, like the real wood Verbena
range. Made with a solid ash frame that’s built to last.
uarante
G
25
year *
Finance it your way at
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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Artemisia
Matt green
shaker style
Artemisia matt green offers a bold, stylish and
sophisticated look for your kitchen. Pair with a
light-coloured worktop and brass handles for a
true heritage look.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
77
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Artemisia
Matt midnight blue
shaker style
The hues of midnight blue within this door look
great in a larger or compact kitchen alike.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
79
80
Artemisia
Matt white
shaker style
For a clean, classic look that will never date, our
matt white Artemisia kitchen with shaker doors is
an ideal choice.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
81
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Artemisia
Matt graphite
shaker style
Bold yet understated, the artemisia graphite finish
gives a classic style a sophisticated and modern edge.
uarante
G
25
year *
Finance it your way at
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
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84
Alpinia
Matt white
tongue and groove
shaker style
A versatile choice to brighten smaller spaces, these
matt white Alpinia doors have a tongue and groove
design for a subtle rustic feel.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
85
86
Alpinia
Matt ivory
painted wood effect
shaker style
The warm ivory hue of these Alpinia doors will add a
light and airy feel to your space.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
87
88
Alpinia
Matt grey
painted wood effect
shaker style
Neutral tones with a wooden effect, add texture and
create a feeling of space. The soft, matt grey finish is
perfect for the heart of the home.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
89
90
Alpinia
Matt slate grey
painted wood effect
shakerstyle
A classic style with a modern look. The grey finish is
calming and creates a soft, classic feel fit for the heart
of the home.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
91
92
Alpinia
Matt green
painted wood effect
shaker style
Add a little colour to your kitchen. Alpinia green doors
are a sophisticated choice in a traditional style.
uarante
G
25
year *
Finance it your way at
diy.com/finance
ua r nte
G
*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
93
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Alpinia
Oak effect
shaker style
Guaranteed to add a warming, welcoming feel, this
Alpinia kitchen has a classic oak effect finish.
uarante
G
25
year *
Finance it your way at
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ua r nte
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*For guarantee details and exclusions, see page 115. This does not affect your legal rights.
Selected products are available for home delivery to selected locations,
restrictions apply. Delivery charges may apply.
For full details please see diy.com/customer-support/delivery.
95
Planning your kitchen
Finding a style and colour of kitchen cabinets to suit you is clearly essential.
However, other choices also have a big impact on how your new kitchen looks
and works for you.
G
Imagine your space
Sloping
ceiling
F H
Window External doors
You’ve probably got a good idea of how you’ll Boiler
be using your new kitchen. It might be as
functional as just a place to cook or perhaps
it’s your main dining area, it could even be Electrical
A
socket
somewhere for socialising.
Unit / worktop Internal
E door
Once you’re clear on your requirements, take
your measurements and book a free planning
appointment with our team. They’ll help B
you make the most of your space as well as
Electrical Diagram 1
finding a style to suit you. socket C
Measure lengths
D marked A-H
Book an appointment
Using our interactive design tool, our team
will help you plan your ideal kitchen. Scan
this QR code or book an appointment at
diy.com/planningappointment
96
Getting started
Head to diy.com for step-by-step guides on
how to get your kitchen refresh underway.
Jargon buster
Do you know your blind-end cabinet from
your lay-on door? Our kitchen jargon buster
has all the buzzwords you need to know.
diy.com/kitchenjargonbuster
Remember
Ready to start ordering
your kitchen? Pick up a
product and cabinetry
guide and speak to a
member of our team or
your tradesperson.
97
Worktops
Practicality is clearly an essential when choosing a worktop, however, your choice will have a big
impact on the overall look of your kitchen. From laminate and solid wood, to granite and bespoke
quartz, there are plenty of ways to get the functionality you need in a style that suits you.
Diamond white* Ice queen* White quartz* Aurora bianco* Aurora torano*
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Shown: Aurora torano
100
The new generation of Silestone® that is
more sustainable and respectful to the
environment. The process, reused raw
materials, such as recycled glass, and
the production process is carried out by
employing 98% recycled water and 100%
renewable energy.
Shown: Corktown
Iconic white* Calacatta gold* Miami vena* Stellar white* White storm*
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Shown: Dekton Soke
Smart appliances
If you’re after the latest functionality look out for
appliances that have ‘smart’ features. How about a
cooker hood that can be controlled from the hob or
an oven that you can turn on from your smart phone?
Multitasking
Include a compact oven with microwave in your
kitchen and you can cook smaller meals faster and
more economically, as well as saving on space.
Labour saving
Even if you’re short on space you can still save time
and effort through installing a dishwasher. You can
choose from both compact and full-size options to
suit almost every kitchen.
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Make an impression
Range cookers can become the focal point of a
kitchen. Thanks to extra hob space and multiple
ovens, they’re perfect for family life or entertaining.
Energy saving
Look for appliances with the highest rating.
These can help toward saving you money on
your water and electric bills when compared
to appliances with lower ratings.
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Mix and match doors
Create an individual look by using different styles of cabinet doors
in your kitchen. This ‘mix and match’ approach can also help define
zones and give an increased sense of space.
Feature Islands
Use a different style or
colour of door on an
island to create maximum
impact in your kitchen.
Create a contrast
Accent a darker kitchen
with a lighter door to
create a feeling of more
space and increase the
light in the room.
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For the full range
i visit diy.com
107
Storage and accessories
Make the most of your space by including clever storage solutions in your
new kitchen .
Internal storage
Clever internal storage products like space-saving
storage towers, pull-out units can help maximise space
in units and help keep things organised.
Organised drawers
Including a cutlery tray in your kitchen may seem
obvious. However, choosing a modular version means
everything can be just where you want it.
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Pull out storage
Attached directly to the door, pull out storage
saves you from reaching into the back of
cupboards so you can find everything you need
with ease.
109
Sinks and taps
Sinks and taps needn’t be just functional, they can be stylish additions to any kitchen.
When choosing yours, it’s worth considering the benefits of different materials
and how a particular style will complement the look of your kitchen.
Instant heat
Installing a hot water tap that gives you instant hot
water will save time and space on your worktop.
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Materials make a difference
Kitchen sinks aren’t just made from stainless
steel or ceramic. You can also find composite
and glass too. They all have their own particular
benefits when it comes to cleaning, durability
and scratch resistance.
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Kitchen islands
A stylish addition to any kitchen, an island is a great way of creating
extra worktop and storage space. It can also create a great focal
point as well as helping define functional and relaxation spaces.
Added flexibility
Using an island to house sinks or hobs can save
space elsewhere. It can also give you room for
added extras.
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Glass cabinet doors
Glass doors are great for bringing more light into your space,
and can even make your kitchen look bigger. You can choose
from an array of finishes, styles and sizes.
Clear glass
Clear glass cabinet doors are great for displaying
items, helping to add both depth and a personal touch
to your kitchen.
Adding definition
Glass doors can help define zones and provide a
contrast to solid cabinets.
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Shop with us
Here at B&Q we want to make shopping with us simple. From ordering
and delivery, to finance options, we’re here to help you create a home
you love. For our full terms and conditions, please visit our website at
diy.com. Your statutory rights are not affected.
Introducing our
installation service
Our installation We coordinate your project from start to
service for kitchens, finish, working with approved installers.
bathrooms and
Our range of flexible payment and
bedrooms makes finance options means you can find a
it even easier to plan to suit you.
bring your dream arante
u uarante u arant
e
space to life. We provide a 2-year workmanship
G
G
e
2
year *
guarantee in addition to any product
ua r nte guarantees for peace of mind.
G
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Terms and conditions
Ordering and delivery About our products Returns policy
Please keep your receipt for anything you buy from
Available for home delivery All products are subject to availability.
us. It'll ensure we can help you if you need to bring
Selected items are available to order for delivery All prices are correct at time of going to press and something back.
direct to your home. Available for selected may be subject to change. Whilst we try to ensure
locations, restrictions apply. Delivery charges may accurate colour representation, please be aware If you return a product unused, with the original
apply. See diy.com/customer-support/delivery for that the photographic process may sometimes receipt within 90 days of purchase (or delivery
further details. When buying at diy.com we’ll tell you alter colours. Some items in our photographs where applicable) we'll exchange the product or
the delivery time during the checkout. If ordering in are included for display purposes and are not issue a refund based on the original method of
store please ask. necessarily intended to be installed as shown with payment. For purchases made by debit/credit card,
regard to proximity. Please refer to the instructions the same card must be used to process the refund.
Store delivery service supplied with your product before installation. B&Q customer sales forms are an acceptable form
A summary of this price guide is available in Braille, of receipt.
If you’re not able to get your items home from
large print or on audio cassette. Please ask at your Products that have been cut, made to measure or
store why not use our store delivery service? This
local store for more details. mixed to your requirements cannot be exchanged
service enables you to have your items delivered
to the ground fl oor of choice in your home. Ask or refunded.
your local store for details on their delivery area. Finance Your consumer rights are not affected
Charges may apply.
At B&Q we have a number of different fi nance
options to suit your needs which could help you If the product you purchase is faulty, or not
Ordering & delivery FAQs fund your purchase*. as described, we may offer an exchange, refund
or repair as appropriate, in accordance with your
Will all of my home delivered items arrive To see how our fi nance products could make your consumer rights.
dream project more affordable, just visit your local
together?
store and ask a member of staff for details or visit Ways to return your items
You can select the same delivery date for several diy.com/fi nances
products at the checkout at diy.com. However, In the fi rst instance, return via home delivery
items delivered by different partners may arrive *Interest free credit on Kitchen, Bathroom and or diy.com
separately and at different times. Bedroom projects - 0% APR representative. Contact us on 0333 014 3357.
Minimum spend applies. Please see diy.com/
fi nance for more details. Credit subject to status. Lines are open 8am-8pm Monday to Saturday and
Do you deliver to my address? 10am-4pm Sunday.
We reserve the right to remove this offer at any
We're currently unable to deliver online orders to time. B&Q Limited acts as a credit broker and Email us at [email protected]
the Republic of Ireland, Jersey, Guernsey, Isles of not as a lender, authorised and regulated by
Scilly, Scottish Islands (including Isle of Skye, Isle the Financial Conduct Authority (FRN 712268), Write to us at B&Q Customer Services Centre,
of Arran, Isle of Colonsay, Isle of Cumbrae, Isle of and introduces credit provided by Creation North Avenue, Clydebank, West Dunbartonshire,
Jura, Isle of Coll, Isle of Eigg, Isle of Rhum, Isle of Consumer Finance Ltd. G81 2NT.
Canna), Orkney Islands, Outer Hebrides and BFPO
addresses. Alternatively, return your items to your local
Bulk products will be delivered to the kerbside
GoodHome 25 year B&Q store
outside of your address. You’ll be advised at kitchen guarantee You'll need to take the product, your receipt/sales
the checkout if this is the case, and you’ll be advice and the debit/credit card you used for
Guaranteed for 25 years from date of purchase.
responsible for moving these items onto your payment with you.
property. Covers: GoodHome kitchen cabinets, door and
Contacts
drawer fronts, cabinet panels, cornice, pelmet,
Can B&Q let me know the time of my delivery? plinths, hinges, worktops and drawers.
Some of our delivery partners may contact you Excludes: Kitchen appliances, taps, sinks, internal If you would like to leave feedback about your
in advance by phone or by text message and may and external kitchen storage, bins, cabinet experience in our stores please let us know.
let you know either an estimated arrival time or accessories, handles, under cabinet lighting
confi rm an am/pm delivery slot. If this applies to
your order, we’ll let you know before you check out
cabinet hanging brackets.
Email us
and in your confi rmation email. See diy.com/customer-support/policies/terms for You can contact us using our customer
full guarantee T&Cs. support form.
When will my home delivery order arrive?
For the majority of products on diy.com, we’ll either Doing your bit Call or write to us
be able to let you know, or let you choose, a delivery The UK’s Waste Electrical and Electronic Equipment For questions relating to orders placed for home
date before you check out. For all other products, (WEEE) regulation aims to ensure the waste of delivery, please call our dedicated line on
we’ll let you know that we’ll be in touch by phone or electrical and electronic equipment is disposed of 0333 014 3357.
text message to arrange a delivery date. in an environmentally friendly way. You can take back
any unwanted small electrical products, or if you’ve Monday-Saturday 8am-8pm, Sunday 10am-4pm.
Deliveries may be made between 8am and 6pm.
purchased a larger, like-for-like product from For general enquiries call 0333 014 3098.
us, to a B&Q store free of charge. Where you’ve Monday-Friday 8am-8pm, Saturday 8am-5pm,
When can I collect my Click + Collect order? purchased a large like-for-like electrical product Sunday 10am-4pm.
If you order before 7pm Monday to Friday or 4pm from us within 28 days, we can collect it for a fee
Saturday and Sunday, your Click + Collect order will per item by calling 0333 014 3529. Or write to us at B&Q Customer Services Centre,
be available from 1pm the next day in your chosen Visit diy.com for more details. North Avenue, Clydebank, West Dunbartonshire,
store. G81 2NT.
Registered office B&Q Limited, Chestnut Avenue,
Please note that we have some stores where your Chandlers Ford, Hampshire SO53 3LE
order will take two days to be ready and can then be
collected after 6pm (this includes stores in Northern
Ireland and on the Isle of Man, please see www.diy.
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com/click-collect
If you don’t collect your order straightaway, we’ll
hold it in store for you for 7 days. If it’s not been
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GoodHome is our product brand. It is a seal of quality, innovation and excellence and a number of existing products branded Cooke & Lewis have garnered great customer
feedback and passed all our assessment criteria. They have therefore won the right to move under the GoodHome brand but are still being supplied under their original
Cooke & Lewis packaging for a short period because true to our sustainable ambition, we do not believe in throwing away perfectly good packaging.
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Twenty nine kitchen ranges available in store or on diy.com
B&Q Limited, Hampshire, S053 3LE.
BOOK1686 © October 2022 (UK stores only)