More Information about Internet Connection Usage

HP software uses an Internet connection:

 to update software and features
 to prevent problems
 to provide support

HP software offers you the choice of being notified before an Internet connection occurs. Plus, you can
choose whether or not to install certain components.

HP is committed to protecting your privacy and the integrity of your computer system, especially when
using your Internet connection. Data transmitted from your computer by HP will be used to determine if
any updates are needed and to match the information provided with how you use your HP products. Your
name, address, or e-mail address will not be collected without your approval.

Some data may be used in an anonymous and/or aggregate form to allow HP to improve the quality of its
products and services. This data may be transferred to a HP entity that may be located overseas.

The IP address of the sending computer will be used only to enable a secure connection over the
Internet.

HP Software Applications that Connect Over the Internet

All software that is installed is governed by the HP Privacy Statement, located at www.hp.com/go/privacy.
All data collected is safeguarded according to the tenets of that policy. HP respects the privacy of its
customers. This notification is provided in accordance with the HP Privacy Statement and international
law.

Please note that some of the following software applications may not be included with all products.

HP Product Registration
By default, HP Product Registration begins automatically at the conclusion of the software installation. In
order to enable this automatic product registration, the software collects the following information about
your specific product and computer system:
 product model number/name/series
 serial number
 computer operating system
 operating system language and region settings
 product service code

The software will connect to the online registration site for your specific HP product, and then pass this
information along, enabling an easier product registration process.

To prevent HP Product Registration from running and connecting to the Internet, uncheck “Register this
product with HP” at the end of the software installation.
HP Update
Out-of-date software can sometimes hinder product installation or performance. HP Update checks for
software updates regularly, helping you learn about new software when it becomes available. Plus, it
offers immediate download and automatic installation. HP Update helps you conveniently keep HP
software current, both on your computer and your HP printer.

Frequently Asked Questions about HP Update

Why are updates important?

Out-of-date software can sometimes hinder product installation or performance. Keeping your HP
software current can help prevent problems from ever occurring or can help you find solutions more easily
if problems should arise, solutions like guided help and support documents.

What data is transmitted in order to automatically check for updates?

HP Update collects and shares the following information:
 operating system name
 country/region setting
 language setting
 list of connected HP printers
 list of connected HP USB devices
 list of connected HP imaging devices
 number of HP software downloads attempted and successfully installed

In order to improve the HP Update program, HP Update also collects log files created during HP software
downloads and installations. This information is used to improve the success of future updates. Users
have the option of viewing the information in the log files and approving the transmission. This data is
tracked anonymously. No unique identifiers are attached to customer data by HP Update.

Are updates automatically downloaded and installed?

After you have given permission to check for updates, some small critical updates may be downloaded
and installed without further notification, but only those that enable currently installed software to function
properly. Most of the time, you will be notified when updates are available and will be given the
opportunity to choose which software to download and install.

How often does the software check for updates?

HP Update's default setting is to check for updates weekly. However, you can change this frequency by
accessing HP Update from your Start Menu.

How much do the updates cost?

HP does not charge for HP software updates. But your computer must be connected to the Internet in
order for HP Update to seek and download HP software updates. The cost of your Internet connection
depends on your Internet Service Provider (ISP). Downloading HP software updates incurs no more cost
than any other Internet activity you do on your own, such as reading e-mail or browsing the Web.

How does HP protect my privacy?

HP Update does not collect your name, address, or e-mail address. Your computer’s IP address is used
only to enable a secure connection over the Internet. HP Update avoids creating any unique identifier that
can be used to identify you or your computer.

HP Customer Participation Program/ HP Product Improvement Study

By agreeing to install the HP Customer Participation Program/HP Product Improvement Study software,
you will be given an opportunity in the future to participate in the HP Customer Participation Program/HP
Product Improvement Study. This program is voluntary. More information is provided when the software
prompts you to participate.

If you agree to participate, the software may occasionally connect to HP when you are online to transmit
the following types of data (with your permission):
 information about your computer system, such as operating system, amount of memory, region,
language, and IP address
 information about your HP products, such as product model and serial number
 information on how you use your HP product, such as number of pages printed, print mode,
media, ink or toner brand, and types of files printed.
 additional technical information that varies by product

The information gathered is used in an anonymous and aggregate form. This transmission should have
negligible impact on processing and connection speed. HP may use this information to design better
products.

Shop for HP Supplies

When the “Shop Online” link is selected from the software, the following information is collected and sent
to HP:
 location
 language
 printer model number

HP ePrintCenter
An icon ("shortcut") providing a link to HP ePrintCenter online may be placed on your desktop (may not
be available or installed for some HP printers). If you have an Internet-connected printer that supports HP
ePrint Web Services, HP ePrintCenter enables you to see your printer's status, add and remove print
apps, and manage ePrint settings and job history from any Web browser, at home or on the go.

When you access HP ePrintCenter online, the following data may be sent from your computer to improve
your overall experience and to pre-populate settings automatically:
 location (current pc setting)
 language (current pc setting)
 printer model number

At no time will any personally identifiable information be collected or transmitted.

The HP ePrintCenter icon ("shortcut") can be removed from the desktop by dragging it to the desktop
"Recycle Bin" or by right clicking on the icon and selecting "Delete."

Bing Bar for HP

The Bing Bar for HP may be installed on your computer as part of the recommended software (may not
be available in all languages or regions). The Bing Bar for HP provides a direct link to HP resources,
special offers, and features on the Web. Once installed, the Bing Bar for HP may connect to the Internet
to provide functionality and to check for updates.

You can prevent the Bing Bar for HP from being installed on your computer during this software
installation, by clicking the link to customize your software selections, then un-checking the ‘Bing Bar for
HP’ option from the list of software to be installed.

By loading this software, you agree to the Microsoft Service Agreement ( http://explore.live.com/microsoft-
service-agreement?ref=none&mkt=en-us) and Privacy Statement
(http://privacy.microsoft.com/en-us/default.mspx). You'll get future updates to Bing Bar and other
Microsoft products from Microsoft Update
(http://update.microsoft.com/windowsupdate/v6/vistaprivacy.aspx?ln=en-us). This software may also
download and install some updates automatically.

Coupons.com
Software from Coupons, Inc. might be installed on your computer. This software enables you to print
manufacturer coupons from the Internet, coupons that can be used to receive discounts at retail stores.
As part of this software's installation, an identifier may be downloaded onto your computer from the
Internet for registration purposes and to allow the software to function properly.

When used for the first time, the Coupons, Inc. software connects you to the Coupons.com Web site
(http://www.coupons.com), where you will need to read and accept the Coupons.com end-user license
agreement in order to activate the software and allow manufacturer coupons to be printed from the
Internet. Once activated, the Coupons.com coupon printing software may access the Internet periodically
to check for and download updates.

For more information on the Coupons.com software, including the Coupons.com end-user license
agreement and privacy policy, go to http://www.coupons.com.

To prevent Coupons.com software from being installed on your computer, choose the installation option
that enables you to customize your software installation, and uncheck Coupons.com from the list of
software to be installed.

Installation Report

An Installation Report may be sent to HP if this option is selected in the installer. Sending the installation
report will help HP improve future printer installations. The report will contain anonymous data regarding
the current installation, and will be sent to HP using your internet connection. The data provided in the
installation report will include the following:
- System Information (Example: Operating system, version).
- Product Information (Example: Product Model, Product options or configurations).
- Install selections (Example: Connection choice, software selections).
- Installation time.
- Error messages received during installation.