BRAdmin Professional 4

User’s Guide

ENG
Version F
Copyright
©2019 Brother Industries, Ltd. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is
furnished under a license agreement. The software may be used or copied only in accordance with the terms of
those agreements. No part of this publication can be reproduced in any form or by any means without prior written
permission of Brother Industries, Ltd.

Trademarks
Brother is either a trademark or a registered trademark of Brother Industries, Ltd.
Any trade names and product names of companies appearing on Brother products, related documents and any
other materials are all trademarks or registered trademarks of those respective companies.

Important Note
Some functions may not be available depending on the model.
The screens or images in this User's Guide are for illustration purposes only and may differ from those of the
actual products.
The contents of this document and the specifications of this product are subject to change without notice.

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 Table of Contents

1 Introduction............................................................................................................................................. 1
1.1 Overview .................................................................................................................................. 1
1.2 System Requirements .............................................................................................................. 3
2 Manage Devices..................................................................................................................................... 4
2.1 Discover New Devices ............................................................................................................. 4
2.2 Group and Filter Devices.......................................................................................................... 5
2.3 View Device Status .................................................................................................................. 5
2.4 Perform Actions and Tasks ...................................................................................................... 5
3 Actions.................................................................................................................................................... 6
3.1 Update Device Status............................................................................................................... 6
3.2 Open Web Interface ................................................................................................................. 6
3.3 Add Devices to Groups ............................................................................................................ 6
3.4 Remove Devices from Groups ................................................................................................. 6
3.5 Export the Details of Selected Devices .................................................................................... 6
3.6 Delete Devices from the Device List ........................................................................................ 6
4 Instant Tasks .......................................................................................................................................... 7
4.1 Password Settings.................................................................................................................... 7
4.2 Update Device Firmware.......................................................................................................... 7
4.3 Reboot Devices ........................................................................................................................ 8
4.4 Edit Device Settings ................................................................................................................. 8
4.5 Activate Custom Software Solutions ........................................................................................ 8
4.6 Send Files to Devices............................................................................................................... 9
4.7 Back Up Settings ...................................................................................................................... 9
4.8 Reset Network Settings .......................................................................................................... 10
4.9 Mapply Function ..................................................................................................................... 10
4.10 Change Settings for a Device Connected to Microsoft Azure .............................................. 10
5 Scheduled Tasks .................................................................................................................................. 11
5.1 Device Log ............................................................................................................................. 11
5.2 Device Notification.................................................................................................................. 11
5.3 Device List .............................................................................................................................. 11
5.4 Device Master Settings .......................................................................................................... 11
5.5 Assign Device Log/Device Notification Profiles ...................................................................... 12
6 Task Monitoring .................................................................................................................................... 13
6.1 Check Task Status ................................................................................................................. 13
6.2 Monitor Tasks ......................................................................................................................... 14
6.3 Autoconfiguration ................................................................................................................... 15
7 Application Settings .............................................................................................................................. 17
7.1 General................................................................................................................................... 17
7.2 Configure the Device Discovery Settings ............................................................................... 18
7.3 Configure the Network Settings.............................................................................................. 20
7.4 Configure the Email Server Settings ...................................................................................... 20
7.5 Secure the Application with a Password ................................................................................ 20
7.6 Device Master Settings .......................................................................................................... 21

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 7.7 Create a Device Log Profile ................................................................................................... 21
7.8 Create a Device Notification Profile........................................................................................ 22
7.9 Create a Device List Profile .................................................................................................... 23
7.10 Information ........................................................................................................................... 23
7.11 Tool: Setting File Editor ........................................................................................................ 23
7.12 Back Up and Restore the Application's Settings and Data................................................... 24
8 Troubleshooting and Support ............................................................................................................... 25
8.1 If You Cannot Discover the Device ........................................................................................ 25
8.2 Insufficient Access Permissions ............................................................................................. 25
8.3 Troubleshooting...................................................................................................................... 26

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1 Introduction
1.1 Overview
BRAdmin Professional 4 is an application for managing Brother devices and monitoring their status.
Select one of these views on the main screen by clicking one of the tabs along the top menu bar:

● Dashboard

The Dashboard screen appears upon startup and displays information including the status of all managed
devices, information about supplies and if they require replacing, maintenance information, discovered device
status, print volume information, and the latest Autoconfiguration tasks.

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● Devices

Left pane Right pane

The Devices screen displays device names, status, and more specific device information.
- To create device groups, click New group in the left pane.
- To create smart filters, click New smart filter in the left pane. For more information, see 2.2 Group and Filter
Devices.
- To connect Microsoft Azure, click New Azure Profile in the left pane. For more information, see
BRAdmin Professional 4 for Microsoft Azure User's Guide.
- To perform actions or execute tasks, select one or more devices, and then select the action or task you want
from the right pane.

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To expand the list of available actions or tasks in the right pane, click Show all.

● Tasks
View a list of tasks, in-progress or pending, as well as a log of completed tasks. Select a specific task from the list
to view more information and available actions in the right pane.

● Application Settings
Click in the upper right corner of the screen to change the application settings and to create or edit task
profiles.

1.2 System Requirements

Windows 10 (32-bit and 64-bit)/Windows 11 (64-bit)

Operating Systems
Windows Server 2012 or later (64-bit)
Additional Software .NET Framework 4.8 or later

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2 Manage Devices
Click Devices in the top menu bar to display the device list, where you can manage your devices.

2.1 Discover New Devices

BRAdmin Professional 4 updates the device list upon startup. If you cannot find your target device in the list,
do one of the following:

• Click the discovery button to run a search for active devices.

• Click the discovery button's drop-down arrow and select one of the following:
- Discover Devices

To schedule automatic device discovery, configure the schedule settings in Application settings >
Device discovery.

Click Discover devices to add any new network-connected, USB-connected, and Microsoft Azure-
connected Brother devices to the device list based on the discovery method and settings. For more
information, see 7.2 Configure the Device Discovery Settings.
- Discover Specific Devices

• To find specific devices in the list, enter a keyword in the search box.
• To update the device status, click .

Click Discover specific devices… to add a specific network-connected device (based on its IP or node
name), USB-connected device, or Microsoft Azure-connected device (keyboad shortcut: Insert).

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2.2 Group and Filter Devices
Create a device group or filter in the left pane, and then select it to list specific devices:
- Smart filters
Select devices that meet the criteria of the smart filter. Click New smart filter and list the criteria you want in the
Conditions: field, such as model name, serial number, or location. You can also import a specific text file listing
the filtering criteria you want.
- Groups
Select the devices you grouped together. To add a device to an existing group, select the target device and click
Add to groups in the right pane. For more information, see 3.3 Add Devices to Groups.

2.3 View Device Status

Select a device or group to view its status and information.
• To check Toner/Ink volume or detailed machine information, click Details in the right pane.
• To filter devices by status, select a status from the drop-down list in the toolbar. All is the default status.
• To show or hide specific columns or to change the column order, click .
• To list available actions and tasks, right-click one or more devices.
• To check the number of devices that require attention or display errors, see the following icons in the lower right
corner of the screen:
Ready

Connection error

Attention

Error

Unconfigured device

2.4 Perform Actions and Tasks

Select one or more target devices from the device list, and then select an action or instant task from the right pane.
You can assign Device log and Device notification tasks, with creating the profiles if needed.

• To view information about a single device, select it, and then click Details in the right pane.
• The available actions and tasks vary depending on the selected device.

For more information about the right pane, see 1.1 Overview.

For more information, see:

- 3 Actions
- 4 Instant Tasks
- 5 Scheduled Tasks

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3 Actions
To execute an action, do one of the following:
- Select the device and click the action you want in the right pane.
- Right-click the device and select the action you want from the menu that appears.

3.1 Update Device Status

To update the selected device’s status:

1. Select one or more devices.

2. Click Get device status.

3.2 Open Web Interface

To customize device settings, including security and network settings, use Web Based Management:

1. Select one device.

2. Click Open web interface.

3.3 Add Devices to Groups

To add one or more devices to a group:

1. Select one or more devices.

2. Click Add to groups.
3. Select the target group or groups from the Select groups: field, or create a new group by clicking the
New group... button.

You can also drag and drop devices from the device list to the target group.

3.4 Remove Devices from Groups

To remove one or more devices from a group:

1. Select one or more devices.

2. Click Remove from selected group.

3.5 Export the Details of Selected Devices

To export the details of the selected devices to a CSV file:

1. Select one or more devices.

2. Click Export to CSV file.
3. Navigate to the destination folder and file name.

The CSV files list only the items visible in the device list, according to their order.

3.6 Delete Devices from the Device List

To delete one or more devices from the device list:

1. Select one or more devices.

2. Click Delete from device list or press the Delete key on your keyboard.

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4 Instant Tasks
To execute an instant task, do one of the following:
- Select the device and click the task you want under Instant tasks in the right pane.
- Right-click the device and select the task you want from the menu that appears.

• Unlike scheduled tasks, instant tasks take immediate effect. For more information, see 5 Scheduled Tasks.
• For network connected devices, you must enter the selected device's password to perform an instant task.
• If an instant task is unavailable for the device you selected, it is not supported.

4.1 Password Settings

1. Select one or more devices.
2. Click Password settings.
3. Do one of the following:
• Change the default login password
a. Select the Set a password for unconfigured devices radio button.
b. Type the new password in the New password: and Confirm new password: fields.
• Change the current password
a. Select the Change device password radio button.
b. Type the current password in the Current device password: field.
c. Type the new password in the New password: and Confirm new password: fields.
4. Click Apply.

If the device password has been changed from the default login password, "Already set" appears.
Avoid using the following passwords as your administrator password:
• access
• initpass
• The “Pwd” located on the back of your machine

4.2 Update Device Firmware

1. Select one or more devices.
2. Click Update firmware.
3. Select the Update to the latest version. checkbox.

To check if you have the latest firmware without automatically updating it, clear the Update to the latest
version. checkbox.

4. Type the device passwords for password-protected devices.

5. Click Start.
If a newer version of your firmware is available, BRAdmin Professional 4 downloads it and updates the target
device's firmware automatically.

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4.3 Reboot Devices
1. Select one or more devices.
2. Click Reboot device.
3. Type the device passwords for password-protected devices.
4. Click Reboot device.

4.4 Edit Device Settings

1. Select one or more devices.

2. Click Edit device settings.
3. Type the device passwords for password-protected devices.
4. Edit the settings you want:
- Boot method (network-connected devices only)
- Node name (network-connected devices only)
- Location
- Contact
5. Click Apply to save your changes.

4.5 Activate Custom Software Solutions

A valid license file is necessary for this task. A license file can contain the activation codes, allowing solutions to be
activated on many devices simultaneously. You can send license files to activate custom software solutions on the
target devices.
If you do not have one, contact your local Brother office.

1. Select one or more devices.

2. Click Manage Solutions.
3. Type the device passwords for password-protected devices.
4. Do one of the following:
• If you have a license file: Select the License file: radio button, and then type the file name in the field below,
or click the Browse… button to select the license file.

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 • If you have license codes: Select the License code (20 digit number): radio button, and then type the
license codes in the field.
Multiple codes can be entered, one license code per line.
5. Next to the Save the result file to: field, click the Browse… button, and navigate to the folder where you want
to save the result file. You can also copy and paste folder paths into this field.
6. Click Apply.

4.6 Send Files to Devices

To send a file to the target device (for example a PRN, EDPK, or SSF file), do the following:

1. Select one or more devices.

2. Click Send file.
3. Type the device passwords for password-protected devices.
4. Specify the file to send to the target device.
5. Click Send.

To send device settings files such as EDPK files, a device password is required.

4.7 Back Up Settings

A device password is required to perform this task.
The password for the file created by the backup settings function will be the same as device password.

To save the settings of the target device as a DPK file or an encrypted EDPK file, do the following:

1. Select one or more devices.

2. Click Back up settings in the right pane.
3. Click the Browse… button next to the Save to: field and specify where to save the backed-up settings file.
You can also copy and paste folder paths into this field.
4. In the Backup setting items: field, select either All, or Selected: to specify the necessary items.

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5. Select the Exclude checkbox if you do not want to include device-specific settings, such as the IP address or
node name, in the backed-up file.
6. Click Back up.

• Do not change the file name if you want to deploy the backup file via a USB flash drive.
USB deployments require a specific file name format.
• Some models create an SSF file.

4.8 Reset Network Settings

For all models, this function resets the following settings to their default values:
- IP address
- Node name
- Location
- Contact
Depending on the model, other settings may also be reset.
1. Select one or more devices.
2. Click Reset network settings.
3. Type the device passwords for password-protected devices.
4. Click Reset.

4.9 Mapply Function

Use the Mapply function to send and apply the specified settings file to multiple devices at the same time using a
deployment profile.
1. Select the target devices (only devices that are selected and specified in the deployment profiles are targets for
execution).
2. Click Send file.
3. Specify the deployment profile to send to the target devices.
4. Click Send.

• A deployment profile is a file that contains information such as target device information, setting items,
unique setting values, and setting files.
• Deployment profile file format is CSV or ZIP, with a password.
• The Mapply function cannot be used if the deployment profile is in an invalid format.

4.10 Change Settings for a Device Connected to Microsoft Azure

Use the Setting File Editor to change the settings of a device connected to Microsoft Azure.
1. Select the device you want.
2. Click Edit in Setting File Editor…
3. Type the device password for password-protected device.
4. Click Edit.
BRAdmin Professional 4 runs the backup settings function to retrieve the device's information.
After the information is retrieved, the Setting File Editor screen appears.
5. Edit the settings you want, and then click Apply.

This instant task is available only for a single device connected to Microsoft Azure on BRAdmin Professional 4
and configured as Master.

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5 Scheduled Tasks
The following tasks provide you with necessary device information according to the predetermined schedule.

5.1 Device Log

This task generates a device log, which includes information such as page count, device status, and supply
information (log entry items). It sends the device log via email or saves the log file in a specific destination folder
according to the schedule you set.

5.2 Device Notification

This task monitors a target device by periodically retrieving its status. If there are any errors or changes in status,
BRAdmin Professional 4 sends error and change notifications via email.

Device notification sends one email per device or status change.

5.3 Device List

This task retrieves device information in the device list, sends the device list information via email or saves it to the
file in a specific destination folder according to the predetermined schedule.
For more information about configuring device list tasks and email server settings, see 7 Application Settings.

5.4 Device Master Settings

This task monitors a target device periodically and recovers the device's original settings if its settings are
accidentally changed.
If you want update a device's firmware automatically, select the Update to the latest firmware checkbox.
For more information about device master settings, see 7 Application Settings.

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5.5 Assign Device Log/Device Notification Profiles
To perform device log/device notification tasks, assign a task profile to one or more devices.

1. Select one or more devices from the device list.

2. Click Settings from either the Device log or Device notification menu.
3. In the Profiles: field, select the profile you want to assign.

Before clicking Apply, you may need to do the following:

• If there is no profile available, or if you want to edit the profile you selected, click Edit. Then, you can
create a new profile or edit the selected profile in Application settings.
• If a message appears indicating that the email server settings are not configured, or if you want to edit
already-configured email server settings, click Email server settings. You can configure the settings in
Application settings.

4. Click Apply.

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6 Task Monitoring
To monitor the status of active tasks and check the results of completed tasks, click Tasks in the top menu bar.
The following task categories are listed in the left pane:
- Instant tasks
- Device log
- Device notification
- Device list
- Device master settings
- Autoconfiguration
The number displayed next to each task category indicates the number of active tasks.

6.1 Check Task Status

To display the tasks and their status, select a task category in the left pane. The information displayed varies
depending on the task type.
To display task properties and actions in the right pane, select a task from the task list.

BRAdmin Professional 4 uses the following notification icon colors:

- Blue: A new task has been created
- Orange: An error has occurred

• To filter the tasks by status, select the status from the Task log drop-down list.
• To search for a task, type its keyword in the search box.
• The notification icon and footer area indicate whether you have a newly created task. The footer also
indicates whether an action is ongoing or completed, if an error has occurred.

Notification Icon

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6.2 Monitor Tasks
To monitor, stop, or retry instant tasks, click Instant tasks and then do one of the following:

1. Select an active task in the Current task field and click one of the following in the right pane:
• Details: Check the task’s status and details.
• Stop: Stop the task.
2. Select a completed or interrupted task in the Task log field and click one of the following in the right pane:
• Details: Check the status of completed tasks or try to perform a task again if it was interrupted by an error.
• Delete: Delete a task.

To manage tasks, click Device log, Device notification, Device list, or Device master settings and then do one
of the following:

1. Select an active or inactive task profile in the Current task field and click one of the following in the right pane:
• Settings: Display and edit the task’s settings.
• Send test Email: Send a test email.
• Deactivate/Activate: Deactivate active tasks or activate inactive tasks.
• Run now: Run the task immediately.
2. Select a completed or interrupted task profile in the Task log field and click one of the following in the right
pane:
• Details: Check the status of completed tasks.
• Open application log: Check the task details.
• Delete: Delete the selected Task log item.

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6.3 Autoconfiguration
Use this task to find devices that meet the set criteria and automatically configure them (for example, Password
settings and Update firmware). You can also schedule discovery by selecting a specific day and time.

The Mapply function cannot be executed in Autoconfiguration.

Unlike the other profiles created in Application settings, the Autoconfiguration profiles are created by opening
the Tasks screen, and then clicking New autoconfiguration task….
You can monitor the existing Autoconfiguration tasks in the Tasks screen.

To create a new autoconfiguration task, do the following:

1. Select Autoconfiguration in the left pane.

2. Click New autoconfiguration task….
3. To change the default task name, type the new autoconfiguration name in the Task name: field.

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4. Specify the target devices or their discovery criteria. Click of the Target: field, and then do one of the
following:

• To use the filtering criteria of the smart filter, click Smart filter… (For more information, see 2.2 Group and
Filter Devices.)
• To specify the discovery criteria, select Model name…, Node name…, IP address…, Serial number…,
or MAC address…. You can then import a list of the criteria exported from BRAdmin Professional 3/4 by
clicking Import….
5. Specify the timing for applying in Trigger.
You can specify as “At the time of discovery” or any time in the “Time specification”.
• If you select the “Time specification”, the Device discovery settings becomes grayed out.
• If you select the “At the time of discovery” and have not configured the Device discovery settings,
the Scheduled discovery is not configured. This task works only by manual discovery. message
appears. Click Device discovery settings and configure the schedule.
(For more information, see 7.2 Configure the Device Discovery Settings.)
6. Assign tasks for the target devices in the Set automation flow… field.
- To add tasks or actions: Click Set automation flow...
- To change the current tasks or actions: Click Edit.
7. Click Create.

To delete the specified setting items, select them and click .

To monitor the autoconfiguration tasks, click Autoconfiguration and then do one of the following:
1. Select an active or inactive task profile from the Current task field, and click one of the following in the right
pane:
- Settings: Display and edit the task’s settings.
- Deactivate/Activate: Deactivate active tasks or activate inactive tasks.
- Delete: Delete the selected task.
- Run now: Run the selected task immediately.
2. Select a completed or interrupted task profile from the Task log field and click one of the following in the right
pane:
- Details: Check the details of unsuccessful tasks.
- Delete: Delete the selected Task log item.

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7 Application Settings
Application settings allow you to create and edit task profiles. You can also configure settings within the BRAdmin
Professional application.
Click to open the Application settings window.

7.1 General
To modify the general application settings, select General:

- Change Language
From the Language: drop-down list, select the language you want to use.

- Update Device Status

Configure the settings in the Device status refresh: field to automatically update the device status. Select the
Automatically update checkbox and set the frequency in the Specified period: menu.

- Device communication
Choose either the “Node name” or “IP address” option for communicating with your device.
We recommend selecting the “IP address” option if:
- your device has a static IP address
OR
- your device has an IP address that is automatically assigned but there is a problem communicating with the
device

- CSV file delimiter

Change the delimiter of the CSV file to export or import it from the drop-down list.
Click OK to close the Application settings screen.

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7.2 Configure the Device Discovery Settings
To discover one or more devices, configure the Device discovery settings:

Discovery Method Tab

The Discover devices and Discover specific devices… functions work based on these settings.
(For more information, see 2.1 Discover New Devices.)

- To search for devices on your network

Select the IP broadcast: checkbox or the IP unicast: checkbox in the Network: menu. Click of the field you
selected to specify the addresses you want.
- To search for devices on a different local network
Select the Agent broadcast: checkbox in the Network: menu. The feature uses the agent software called
BRAgent. Click to enter the Agent’s IP address: or the Agent’s node name: field.
- To search for USB-connected Brother devices
Select the USB: checkbox.

BRAgent runs on a computer that is on a different local network than the computer you are using. It discovers
devices and then passes the discovery results to BRAdmin Professional 4.

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Discovery Schedule Tab

To perform Device discovery regularly, configure both Discovery method and Discovery schedule.
Discover device upon application startup is enabled by default. If the device list shows no devices upon the
application startup, the application automatically discovers the devices.

1. Click of the Schedule: field to set the schedule.

2. Click OK.
3. Click OK to close the Application settings screen.

• To edit the setting items specified by of each field above, select the item and click .
• To delete the setting items specified by of each field above, select the item and click .

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7.3 Configure the Network Settings

To configure the Network settings, do the following:

1. Click the SNMP tab.

2. Select one of the options from the SNMP version: menu.
3. Configure the settings of the selected option.
4. Click the Proxy tab (the default setting is Auto).
5. (Optional) Select Manual:, specify the items in the Server name:, Port:, User name:, and Password: fields.
6. Click OK to close the Application settings screen.

7.4 Configure the Email Server Settings

To receive notifications/files via email for the Device log, Device notification, and Device list tasks, configure the
Email server settings for the application.

1. Configure the SMTP settings in the SMTP server address:, Authentication Method:, and SMTP over SSL/TLS:
menus.
2. Click OK to close the Application settings screen.

7.5 Secure the Application with a Password

To specify or change the password for this application, do one of the following:
- To set this application to require the password upon startup
Select the Request a password at application startup checkbox. Set the password in the Password setting
window.
- To change the current password
Click Password setting and type the password you want in the Current password: and the New password:
fields.
- To set this application to require no password upon startup
Clear the Request a password at application startup checkbox.
Click OK to close the Application settings screen.

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7.6 Device Master Settings
1. Click of the Profiles: field to open the Profile settings screen.

• To edit the settings of an existing profile, select the profile from the Profiles: field, click , and then
change the setting items you want.
• To delete an existing profile, select the profile from the Profiles: field and click .

2. Type the profile name in the Profile name: field if you want to change the default profile name.
3. Type the password in Device password: field.
4. To always update the device's firmware automatically, select the Update to the latest firmware checkbox.
5. Type the setting file name you want in Settings file: or click the Browse… button to specify the setting file.
6. Specify the Schedule: as Every day or Weekly:.
7. Specify the Starting time:.
8. Click OK to close the Application settings screen.

7.7 Create a Device Log Profile

1. Click of the Profiles: field to open the Profile settings screen.

• To edit the settings of an existing profile, select the profile from the Profiles: field, click , and then
change the setting items you want.
• To delete an existing profile, select the profile from the Profiles: field, and then click .

2. Type the profile name in the Profile name: field if you want to change the default profile name.
3. Click of the Schedule: field.
4. The Schedule setting window appears. Select the specific time, day, or period you want.
5. Configure the settings in the Send/Save log tab.
• To receive the log via email, select the Send Email:
checkbox.
• Click of the Destination address (To): field to type
the email address to which the device log is sent.
• Type the sender address in the Sender address
(From): field.
• Type the subject of the email in the Subject: field if you
want to change the default subject.
• To save device log files, select the Save a file:
checkbox to specify the destination folder.

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6. Click the Log file tab.
• Type the log file name in the Log file name: field if you
want to change the default log file name.
• Select log entry items you need from the Information
contained in the log file: options.
• Select the file format from the File format: drop-down
list and type the data format in the Date format: field.
7. Click OK to close the Profile settings screen.

• To include the computer’s name in the log file name,

include the “%PCNAME%” string in the Log file
name: field.
• To include the date in the “yyyy-MM-dd_HHmm”
format in the log file name, include the “%DATE%”
string in the Log file name: field.
• A log file name can contain both the computer name
and the date. Example: If your computer’s name is
“AAA”, the “machinelog_%PCNAME%_%DATE%”
string produces the
“machinelog_AAA_2019-08-21_1113” file name.
• The available log entry items may vary depending on
your target devices.

8. Click OK to close the Application settings screen.

7.8 Create a Device Notification Profile

1. Click of the Profiles: field to open the Profile settings
screen.

• To edit the settings of an existing profile, select the

profile from the Profiles: field, click , and then
change the setting items you want.
• To delete an existing profile, select the profile from the
Profiles: field and click .

2. Type the profile name in the Profile name: field if you

want to change the default profile name.
3. Click of the Destination address (To): field to type the
email address to which the notification is sent.
4. Type the sender address in the Sender address (From):
field.
5. Select the language from the Language: drop-down list.
6. Select the errors you want to be notified of.
7. (Optional) Select the Send an e-mail when the problem
is resolved checkbox at the bottom of the list.
8. Click OK to close the Profile settings screen.
9. Specify the notification frequency in the Specified
period: field.
10. Click OK to close the Application settings screen.

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7.9 Create a Device List Profile
1. Type the file name in the File name: field if you want to change the default file name.
2. Click of the Schedule: field to set the schedule for acquiring the list.
3. To receive the list via email, select the Send Email: checkbox.
• Click of the Destination address (To): field to type the email address to which the list is sent.
• Type the sender address in the Sender address (From): field.
• Type the subject of the email in the Subject: field if you want to change the default email subject.
4. To save the device list files, select the Save a file: checkbox to specify the destination folder.

• To include the computer’s name in the file name, include the “%PCNAME%” string in the File name: field.
• To include the date in the “yyyy-MM-dd_HHmm” format in the file name, include the “%DATE%” string in
the File name: field.
• A file name can contain both the computer name and the date. Example: If your computer’s name is “AAA”,
the “machinelog_%PCNAME%_%DATE%” string produces the “machinelog_AAA_2019-08-21_1113”
file name.
• To edit the setting items specified by of each field above, select the item and click .
• To delete the setting items specified by of each field above, select the item and click .

5. Click OK to close the Application settings screen.

7.10 Information
The following information about the BRAdmin Professional 4 application is available:
- To check the tool's application log in the case of errors, from the Application log: menu, click Open.
- To view the version information, from the About this application: menu, click Version.
- To check the application version, click Check for software updates. You can update the software if a newer
version is available.
- To check the license information, click License.

7.11 Tool: Setting File Editor

Use the Setting File Editor to:
• Remove all device-specific settings from the settings file (.json, .dpk, .edpk) at once, or remove only
unnecessary device settings, and save them.
• Create the setting files (.json, .dpk, .edpk) and profiles (.csv) necessary to run the Mapply function.
- Add dynamic (Mapply) keywords to the settings file (.json, .dpk, .edpk) and save them.
- Use an existing profile or create a new profile (.csv) with a field for the dynamic (Mapply) keywords added
to the currently open setting file.

1. To start the Setting File Editor, select Tools, and then click Open.
2. To open the settings file, do one of the following:
- Click the File menu and then select Open file.
- Click the Open file button in the center of the screen, and then click the settings file.
- Navigate to the folder with the settings file, and then drag and drop the settings file directly into the
designated area.
3. A dialog box appears, to confirm if you want to remove the device-specific settings.
Click Remove to deselect all the settings listed in the dialog box, if required.
4. Do one of the following:
a) Remove items from the settings tree.
After saving the settings file, the deselected items are deleted from the file and are no longer displayed on the
settings tree.

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 b) Use dynamic (Mapply) keywords.
Change or add a value in the settings file to a dynamic (mapply) keyword by selecting Create dynamic
referencing in the Advanced menu.
Type the keyword in the Dynamic (Mapply) keyword field.
c) Set a dynamic (Mapply) keyword for keys in an array.
1. Click the Get Mapply CSV file button to download the Mapply CSV template.
2. Edit the downloaded Mapply CSV template and add the dynamic keyword.
3. Import the Mapply CSV file that you have created.
Click Import Mapply CSV file... button, and then click Save.
d) Export dynamic keywords using the Export... menu or the Export... button in the upper right corner of the
screen.
- Select Apply dynamic (Mapply) keywords to the deployment profile to add the dynamic keywords to an
existing deployment profile (CSV or ZIP file).
- Select Create a new deployment (Mapply) profile template to create a new deployment profile (CSV
file).

• Remove all device-specific settings at once by selecting Unselect device specific settings in the
Advanced menu.
• The Export... menu and button appear when Create dynamic referencing is selected.

7.12 Back Up and Restore the Application's Settings and Data

To export or import backup files:

• Back Up BRAdmin Professional 4

To use all the settings including the device data and log data of BRAdmin Professional 4:
- To export all the settings and data of this application, click Create backup file of the Back up BRAdmin
Professional 4: menu, specify the destination folder of the exported data, and then click Back up.
- To import all the settings and data of this application from an external file, click Import backup file in
the Back up BRAdmin Professional 4: menu, select the file, and then click Import.

• Back Up Application Settings

To use the INI files that include only the application settings (without the device/log data) of BRAdmin
Professional 4:
- To create an INI file, click Create backup file in the Back up application settings: menu, select the file,
and then click Back up.
- To import an INI file, click Import backup file in the Back up application settings: menu, select the file,
and then click Import.

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8 Troubleshooting and Support
If you cannot discover one or more devices, see 8.1 If You Cannot Discover the Device.
For further details, check the application log from the Information menu (see 7.10 Information.)
If the problem persists, contact your local Brother technical support team.

8.1 If You Cannot Discover the Device

For all network connection types
Make sure that:
• Your computer is connected to the network.
• The target device is connected to the network.
• The target device is powered on.
• The discovery has not been interrupted by any security software, or Windows Firewall.
• The target device meets the discovery conditions and criteria.
• The target device is within the reach of the Broadcast packet. If it is not, you may need to try the unicast search,
or use the BRAgent software.
For more information, see 7.2 Configure the Device Discovery Settings.

For USB-connected devices

Make sure that:
• The target device is using the correct driver.
• The target device is connected to the USB direct interface.
• The target device is not busy.

8.2 Insufficient Access Permissions

If BRAdmin notifies you that you cannot access the selected folder due to incorrect permissions, change the
BRAdmin Service settings as follows:

1. Open Control Panel, click System and Security, and then select Administrative Tools.
Or, select Windows Administrative Tools from All Apps.
2. Double-click Services.
3. In the Services list, right-click Brother BRAdmin Service, and then select Properties.
4. Click the Log On tab, and then enter your account information in This Account. Make sure the account you
use has the following privileges:
• Administrator right of the computer that is used.
• Permission to access the destination folder.
5. When prompted, restart the service and the application.

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8.3 Troubleshooting

Error Solution
The admin password for the target device was entered incorrectly too many
Admin account locked
times. Wait until the password lock of the target device is released.
Already activated The function you want to activate on the device has already been activated.
The device password has already been changed from the default login
Already set
password. Make sure that the password is the default login password.
Cannot convert to PJL Make sure you use a PJL conversion table compatible with the input data.
Make sure you use a PJL conversion table compatible with the settings file you
Cannot convert to Setting file
want.
Connection error Make sure the target device is connected and available to transfer the data.
One or more settings in the settings file have not been applied. Check the log
Deploy results mismatch
file for more information.
Device internal error Reboot the target device and try again.
Device not found in
There are no target devices in the deployment profile (Mapply function).
Deployment profile
Device is busy Wait until the target device finishes its current job.
One or more settings in the settings file have not been applied. Check the log
Failed to modify
file for more information.
File not found Make sure you specify the file path correctly, and then try again.
Make sure that there is enough space in the destination folder, or that the files
File write error
in the destination folder can be overwritten.
The schema version of the target device is older than the schema version of
Firmware Update required
the JSON settings file. Update the device’s firmware.
Firmware-update is disabled Make sure the device Firmware-update setting is enabled.
Internal error Make sure all settings are correct and then try again.
Make sure the content and structure of the settings file are correct, and then try
Invalid deploy setting file
again.
Invalid file error Make sure you select the correct DJF file or the correct target device.
License error Make sure you enter the correct license code (20 digits).
The schema version of the JSON settings file is older than the schema version
New version schema required
of the target device.
Not discovered Make sure the target device is connected and available to transfer the data.
Make sure all the target devices support the function/command you want,
Not supported
or select the target devices that support that function/command.
Some of the deployed solutions have been activated, and some are either
already activated or not supported by the target devices. Check the CSV file
Partially complete
stored at the path specified in Save the result file to: on the Manage
solutions screen for more information.
Password incorrect Make sure you enter the correct password.
Package password error Make sure the package password is correct.
Make sure you have the permission to access the specified folder or output
Permission error
folder.
Port 9100 is disabled Make sure the Port 9100 setting on the target device is enabled.
When specifying the device identifier, make sure you specify the serial number
Serial number mismatch
that matches the serial number of the target device.
Make sure your network connection is active so that you can update the tool to
Server communication error
the latest version.

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Error Solution
This activation session has expired after more than 24 hours of inactivity.
Session timeout
Try to activate the solution or function you want again.
Solution not supported Make sure the target devices support the solutions you want to deploy.
Some of the deployed solutions are either not supported or are already
Solution not supported/already
activated. Check the CSV file stored at the path specified in Save the result
activated
file to: on the Manage solutions screen for more information.
SNMP communication error Make sure you specify the SNMP settings correctly.
Make sure your SNMP settings are correct. Try again when the target device is
SNMP v3 security error
unlocked.
The license code was entered incorrectly too many times.
Wait until the lock of the license server is released.
Unauthorized access error
Make sure your license code is in the correct format (20 digits) and has not
been used yet.

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