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FAQ CoWIN

The document provides frequently asked questions and answers about Co-WIN portal registration for COVID-19 vaccination in India. It addresses questions about registration process, scheduling first and second dose appointments, vaccination procedures, and assistance. Key details include registering on Co-WIN portal or Aarogya Setu app, ability to register 4 people with one phone number, booking vaccination slots, downloading appointment slips, rescheduling appointments, free vaccination at government centers, and ensuring second dose is the same vaccine as first dose.
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© © All Rights Reserved
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0% found this document useful (0 votes)
35 views

FAQ CoWIN

The document provides frequently asked questions and answers about Co-WIN portal registration for COVID-19 vaccination in India. It addresses questions about registration process, scheduling first and second dose appointments, vaccination procedures, and assistance. Key details include registering on Co-WIN portal or Aarogya Setu app, ability to register 4 people with one phone number, booking vaccination slots, downloading appointment slips, rescheduling appointments, free vaccination at government centers, and ensuring second dose is the same vaccine as first dose.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Frequently

Asked
Questions on
Co-WIN
2
1
Registration

1. Where can I register for COVID-19


vaccination?
You can log into the
Co-WIN portal using the link
www.cowin.gov.in and click on
the “Register/sign-in Yourself”
tab to register for COVID-19 vaccination.

2. Is there a mobile app that


needs to be installed to
register for vaccination?
There is no authorised mobile app
for registering for vaccination in India.
You need to log into the Co-WIN portal. You
can also register for vaccination through the
Aarogya Setu App.

3. Which age groups can register for


vaccination on the Co-WIN portal?
At present all citizens above 45 years of age
can register for vaccination.

4. Is online registration mandatory for


COVID-19 vaccination?
No. Vaccination Centres also provide for a
limited number of on-spot registration
slots every day. However, it is recommended

3
to register online and schedule vaccination in
advance for a hassle-free vaccination experience.

5. How many people can be registered


in the Co-WIN portal through one
mobile number?
Up to 4 people can be registered for
vaccination using the same mobile
number.

6. How can citizens with


no access of smart phones or
computers manage online?
Up to 4 people can be registered for vaccination
using the same mobile number. Citizens can
take help from friends or family for online
registration. Your own feature phone can also be
used to register through a smart phone of your
friend or registration on the Portal. Facility for on
the spot registration is also available.

7. Can I register for vaccination without


Aadhaar card?
Yes. You can register for Co-WIN portal using any
of the following ID proofs:

xxxxxxxx xxxxxxxxxx
xxxxxxxxxx xxxxxxxxxx xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx xxxxxxxxxx
xxxxxxxxxx
xxxxx

Aadhaar Card Driving License PAN Card Passport

xxxxxxxxxx
xxxxx xxxxx xxxxxxxxxx
xxxxxxxxxx xxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxx xxxxxxxxxx xxxxxxxxxx


xxxxxxxxxxxxxxx
xxxxxxxxxxxxxxx
xxxxx xxxxx

Pension document NPR Smart Card Voter ID Card


with photograph
(EPIC)

8. Is there any registration charges to


be paid?
No. There is no registration charge.
4
NE
6

2
JU
5
4 13
34 12
2 11 20
112 0
10 19
91 18 27
8 17 26
7 16 25
15 24
14 23
22
21 30 18

Scheduling
29
28

Appointment

9. Can I book an appointment for


vaccination in the Co-WIN portal?
Yes. You can book appointment for vaccination
through Co-WIN portal after logging-in in the
Co-WIN Portal through your registered mobile
number.

10. Can I download appointment slip?


Yes. The appointment slip can be downloaded
after the appointment has been scheduled.

11. How can I find the nearest


vaccination centre?
You can search in Co-WIN portal (or
Aarogya Setu) for the vaccination
centre nearest to your location by either
searching through PIN code or by choosing the
state and the district.

12. What if I cannot go for vaccination


on the date of appointment? Can I
reschedule my appointment?
The appointment can be rescheduled at any
time. In case you do not go for vaccination on
the date of appointment, you can reschedule the
appointment by clicking on “Reschedule” tab.

5
13. Do I have an option for cancellation
of appointment?
Yes. You can cancel an appointment already
scheduled. You can also reschedule the
appointment and choose another date or time
slot of your convenience.

14. Where will I receive confirmation of


date and time of vaccination?
Once an appointment is scheduled,
you will receive the details of the
vaccination centre, date and time
slot chosen for appointment in
an SMS sent to your registered
mobile number. You can also
download the appointment slip and print it or
keep it on your smart phone.

15. Can I get vaccination without


appointment?
Vaccination Centres also provide for a limited
number of on-spot registration slots every
day. However, fixing an online appointment
using Co-WIN portal is recommended to avoid
waiting time and queue in the vaccination
centre, as in each centre only limited slots are
made available for on-spot registration.

6
3
2nd dose
scheduling

16. Is it necessary to take 2nd dose of


vaccination?
Yes. It is recommended that both doses of
vaccine should be taken for realising the full
benefit of vaccination. Both doses must be of
the same vaccine type.

17. When should I take the 2nd dose of


vaccination?
It is recommended that the 2nd dose of
COVAXIN should be administered in the
interval of 28 days from the date of 1st
dose administration. For COVISHIELD the
recommended interval is 4 to 8 weeks. You
may choose the date of 2nd dose vaccination as
per your convenience.

COVAXIN

28
days

COVISHIELD

4 to 8
weeks

7
18. Will my 2nd dose appointment be
automatically scheduled by Co-WIN
system?
No. You have to take an appointment for the
2nd dose vaccination. The Co-WIN system will
help you book an appointment in a Vaccination
Centre where the same vaccine is being
administered as the vaccine type (COVAXIN or
COVISHIELD) of the 1st dose.

19. Whom can I contact if I have some


problems related to my online
registration of appointment?
You can call on the national helpline ‘1075’
for information and guidance on COVID-19
vaccination and Co-WIN software related
queries.

8
4
Vaccination

20. Is vaccination free at all


vaccination centres?
No. Vaccination is free at government hospitals
and charged up to Rs. 250 per dose in private
hospitals. Citizens can get this information
on the Co-WIN portal while booking an
appointment.

21. Can I choose the vaccine?


All vaccines being offered are safe. Choice
regarding the type of vaccine is currently not
available.

22. What precautions should I take at


the time of 2nd dose vaccination?
The Vaccination Centres have been directed to
ensure that if a citizen is being vaccinated with
2nd dose, they should confirm that the first dose
vaccination was done with the same vaccine
as is being offered at the time of second dose
and that the first dose was administered more
than 28 days ago. You should share the
correct information about the vaccine type
and the date of 1st dose vaccination with
the vaccinator. You should carry your vaccine
certificate issued after the first dose.

9
10
5
Vaccine
Certificate

23. Why do I need a vaccination


certificate?
Vaccination certificate is a verifiable proof of
vaccination that you can use to establish that
have been vaccinated in cases where any such
requirement is specified.

24. Who is responsible for providing the


vaccination certificate?
The Vaccination Centre is responsible for
generating your certificate and for providing
a printed copy post vaccination on the day
of vaccination itself. Please do insist on
receiving the certificate at the Centre. For
private hospitals, the charges for providing a
printed copy of the certificate are included in
the service charge (up to Rs. 250 per dose) for
vaccination.

25. Where can I download vaccination


certificate from?
You can download vaccination certificate from
the Co-WIN portal (www.cowin.gov.in) or the
Aarogya Setu app or through Digi-Locker by
following the simple steps. You may do so by
using the mobile number used at the time of
registration.

11
26. Which documents should I carry
with me for vaccination?
You should carry your identity proof specified
by you at the time of registration on the
Co-WIN portal, a printout/screenshot of your
appointment slip.

27. Can I get vaccinated with 2nd dose


in a different State/District?
Yes, You can get vaccinated in any State/
District. The only restriction is that you will be
able to get vaccinated only on those centres
which are offering the same vaccine as was
administered to you on your first dose.

12
6
Reporting
Side effects

28. Whom do I contact in case of side


effects from vaccination?
You can call on the national helpline ‘1075’ for
information and guidance if you experience
any side effects post COVID-19 vaccination. You
may also contact the Vaccination Centre where
you took vaccination, for advice.

13

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