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IP Setup and Using Data Capture

Microtechnologies provides software to configure the static IP addresses of its Temperature Guard products. The IP Setup program finds devices on the network, allows setting static IP addresses, and resets devices to DHCP mode. It also provides advanced tools to manually set network settings or test communications if a device cannot be found. Proper network configuration is necessary for Temperature Guard devices to communicate temperature and alarm data via the Data Capture software.

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0% found this document useful (0 votes)
60 views

IP Setup and Using Data Capture

Microtechnologies provides software to configure the static IP addresses of its Temperature Guard products. The IP Setup program finds devices on the network, allows setting static IP addresses, and resets devices to DHCP mode. It also provides advanced tools to manually set network settings or test communications if a device cannot be found. Proper network configuration is necessary for Temperature Guard devices to communicate temperature and alarm data via the Data Capture software.

Uploaded by

abit multisystem
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 12

Microtechnologies, Inc.

44 Washington Avenue, Suite 8


Berlin, CT 06037
860-829-2710 (voice)
860-356-4823 (fax)
www.TemperatureGuard.com

Using IP Setup
The IP Setup program is used to set the static IP address of Temperature Guard products equipped with the
DCP-E Ethernet connectivity option and MOLLY devices.

Before starting verify that your network has:


• A DHCP server. The Temperature Guard must obtain an initial IP address from the server.
• Ports 10001 (2711h) and 30718 (77FEh) are not blocked.

You should already know:


• A new static IP address obtained from your IT manager. NOTE: The IP address for the device and the
PC running IP Setup must be on the same Local Area Network and subnet.

Powering up the Temperature Guard


1. Plug the Ethernet cable into the LAN jack.
2. Plug the power pack into a wall outlet and then plug the power jack into the POWER INPUT on the
Temperature Guard.
3. The LEDs on the Ethernet jack will begin to blink first orange and then green. When fully power up, the
left LED will be on steady green and the right LED will blink green.
4. Turn on the Temperature Guard by moving the power switch located to the left of the terminal blocks on
the side of the Temperature Guard from 0 to 1. The display will turn on.
5. Verify that the left LAN LED is green and on steady, and the right LAN LED is blinking green.

How to set the static IP address


The Temperature Guard must have a static IP address. The Temperature Guard ships in DHCP mode so
when you connect it to your network it will obtain an IP address automatically from your DHCP server. Once the
Temperature Guard has obtained an IP address from the DHCP server, you can then set the Temperature
Guard to the static IP address.

1. Run the Temperature Guard IP Address Setup program.


2. Click on the Find all Temperature Guard servers on the network button to find all of the
Temperature Guard devices on your network. A list of the devices’ IP address and MAC address are
displayed. (MAC address is found on the serial # label)
3. Click on the IP address of the new Temperature Guard you are adding to the network. The selected IP
address will turn yellow.
4. Type in the static IP address you obtained from your IP manager in the text boxes.
5. Click on the Set the selected server's IP address to >>> button to set the selected Temperature
Guard’s current IP address to the new static IP address. You will be prompted to confirm this change.
Click OK to proceed.
6. The program will again find all Temperature Guard devices on your network. Please verify that the IP
address has been changed. If not repeat the above procedure.

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How to reset a Temperature Guard from a static IP to DHCP mode
If you are moving a Temperature Guard configured with a static IP address to a network where this static IP
address will not function, you should reset the Temperature Guard back to DHCP mode before the move.

1. Run the Temperature Guard IP Address Setup program.


2. Click the Find all Temperature Guard servers on the network button to find all of the Temperature
Guard devices on your network. A list of their IP address’ are displayed. Only Temperature Guard’s IP
addresses are displayed.
3. Click on the IP address of the device you want to reset back to DHCP mode. The selected IP address
will turn yellow.
4. Click on the Reset the Selected Server back to DHCP Mode button. You will be prompted to confirm
this change. Click OK to proceed.
5. The program will again find all Temperature Guard devices on your network. The program will confirm
that the IP address has be reset from a static IP to DHCP mode.

A device which is not able to be found on the network or communicated with may have invalid network address
settings and need to be restored to DHCP mode. This can be achieved by using the “Reset Device to DHCP”
found under the advanced menu.

Advanced Tools
Under the Advanced menu option there are three advanced tools to allow you to:
• Set the IP Address, Gateway Address, and Subnet Mask via web
• Manually Set an IP Address when no DHCP server is present or when you can not locate the device on the
network
• Test Communications to a Temperature Guard device

Set IP, Gateway, Subnet via Web


This feature is for IT professionals and is to be used only if it is necessary to change the subnet mask. This
procedure is unnecessary for standard networks.
Verify that you have the latest version of Java before running.
1. Click on the Server Properties button to display the Server Properties.
2. Verify the correct IP Address setting
3. Enter the Subnet Mask
-Verify that the Subnet Mask is correct before clicking Update Settings button. If an incorrect Subnet
Mask is entered the TG device will be unable to communicate.
4. Enter the Gateway Address
-Verify that the Gateway Address is correct before clicking Update Settings button. If an incorrect
Gateway Address is entered the TG device will be unable to communicate.
5. Click the Update Settings button.
6. Close the browser window.

Manually Set IP
In networks without a DHCP server or when you are unable to find a Temperature Guard device on the network,
it can set the static IP address manually.

You will need the MAC address of the device you are communicating with. This can be found on the white
label on the network enabled Temperature Guard device itself.

1. Enter the MAC address of the device in the window and click OK.
2. Enter the static IP address you wish to give the device and click OK.
3. Confirm the static IP address and click OK.
4. Depending on your network configuration, the device may or may not show up in the device listing now.
5. Perform the Test Communication function to verify IP Address functionality. If Test Communication
fails, utilize the ping command by opening a command prompt and entering ping xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address you gave the device.)

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Test Communications
To verify that port 10001 is successfully opened in your firewall or to verify general data functionality of the
Temperature Guard device, the Test Communication function is available.
1. Select Test Communication from the Advanced Menu
2. If you have selected a device from the list and would like to Test Communication to it click Yes to the
“Test This Device?” prompt. If you would like to test communication to another IP address click No.
3. If you haven’t selected a device from the list to test or selected No from the “Test This Device?” prompt,
enter the IP address of the Temperature Guard device you wish to test.
4. IP Setup will attempt to communicate with the device at that address. Results will be displayed.
5. If communication fails, verify that the IP address is correct for the device.
Verify that IP address can be reached from your computer by opening a command prompt and entering
ping xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is IP address you gave the device.)

Troubleshooting

Problem
No Temperature Guard devices are found on the network

Check the simple things first


Pull the power jack from the Temperature Guard, wait a couple of seconds, plug it back in and try to find the
Temperature Guards again. If that does not work, try the items below.

Verify that the Temperature Guard is powered on from its power supply.
Verify that you connected a good Ethernet cable to the Temperature Guard.
Verify that the LEDS on the LAN adaptor are on as described below, if not recycle power by pulling out
the power jack from the Temperature Guard.

Link LED (Left Side) Activity LED (Right Side)


Color Meaning Color Meaning
Off No Link Off No Activity
Amber 10 Mbps Amber Half-Duplex
Green 100 Mbps Green Full-Duplex

If the simple things check out OK, now refer to the document “Troubleshooting Network
Communications”. A shortcut to this document is found in the Temperature Guard | Data Capture
program group and on the TemperatureGuard.com website.

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Using Data Capture Temperature Guard DCP Manual
Data Capture Program – Ethernet Connectivity
Installation and Users Guide
Version 4.1.0

General Description

The Data Capture Program downloads, organizes, stores, and clearly displays the data collected by any
number of DCP-E equipped Temperature Guard monitors located anywhere in the world.

DCP will send email alarm messages whenever a sensor goes out of programmed limits.

DCP stores each sensor’s data in individual files that can be analyzed and graphed at a later time.

Models VM500-5E-DCP-E, VM500-10E-ECPE, Molly303, Molly304, Molly305 have on board data logging. For
this feature to function the data and time must be set. See section Models with onboard data logging
for details

Software Requirements

Windows 98SE/ME/XP

Installation

Double click on setup.exe


Follow the directions on the screen.

Configuring Data Capture

After installing Data Capture, you must configure network and email parameters. From the main screen click on
the Setup menu item and select Configure Data Capture, the Data Capture Configuration screen will be
displayed.

Network Tab

The first parameter on this tab is the Network Communication time out. This value is the amount of time the
software will wait for a response from the Server. Valid times are from one (1) to nine (9) seconds. If you are
having difficulty in establishing communications with a Temperature Guard Server, try increasing this parameter.
This parameter directly affects the response time of the program.

Enter the maximum amount of time to wait to for a response from a Temperature Guard Server, in seconds.
The default is 2 seconds which should be adequate for most networks.

The second parameter is the Number of times to try to communicate with a Temperature Guard Device.

Enter the number of times to attempt to establish communications with a Temperature Guard Server before
generating an alarm and sending out an email alert message stating that the Server is off-line. The default
value is one time.

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Alarm Email Setup

This tab has all of the parameters to configure the email account information. These values must be entered to
enable any alarm emails. You can also enter an email address that is used to notify someone if a Temperature
Guard Server fails to respond.

1. Enter the SMTP mail server parameters as necessary.


2. Enter a From Address.
3. Enter an Administrator Email Address to send an alarm if a Server does not respond.
4. Click on the Test this email address button. DCP will attempt to send an email to this address. DCP
will display a message indicating whether it was successful or not. If necessary enter a user name and
password for your mail server.
5. Click on the Advanced button to access additional email server options. We recommend that you
contact your network administrator for assistance with these settings.

Organization Info

The information you enter here is included in all alarm emails sent by the DCP.

Trending

To enable data trending, check the Enable data trending check box.

To view historical temperature data, click on the Trending tab on the main screen. The trending chart updates
at the programmed “Update Rate”. The chart is capable of displaying six hours of data at the programmed
“Update Rate”.

Data Logging

The value entered here sets the data update rate at which the software will collect and log the data from the
programmed servers. Enter the desired update rate in seconds with 5 seconds being the minimum.

Use this tab to set where the data log files are stored. The default directory is c:\program files\temperature
guard\. To change where the data log files are saved, click on the Change Log File Location button, navigate to
the desired location and click the OK button. The new location will be displayed. Click the Apply button to save.

Administrator

To prevent unauthorized access to Data Capture Setup and Configuration screens, enter a user name and
password and then click the Apply button.

To disable having to log in, click the Clear button and then click the Apply button.

Setting up a Data Collection System

When setting up a DCP system, the first thing that must be done is to obtain a static IP address and then set the
Temperature Guard Server to this address. To set the IP address, run the IP Setup Program found in the
Temperature Guard/Data Capture program group under the Start menu. Instructions for the IP Setup Program
can be found in the documentation program group. Using IP Setup.

Once the Temperature Guard Server has its static IP address, the next step is to add this unit to the list of
Temperature Guard Servers that the DCP will collect data from.

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Adding a Temperature Guard Server to the DCP system

1. From the main screen, click on the Setup menu item and select Temperature Guard Servers and
Sensors.
2. Click on the “Add New Server” menu item. This will bring up a screen to enter the server parameters.
3. Type in a unique name for the Server. The maximum length of this name is 20 characters.
4. Type in the IP address for the Server.
5. Click the Test Communications button. Click OK.
This will test that the IP address is a valid IP address.
Data Capture will also communicate with the device to determine the appropriate model and any
current name that may be programmed in to the device.
6. Type in notes on the Server, such as where it is located. These notes will be included in alarm emails.
7. Verify that the Temperature Guard is powered up, and then click the Test Communications button.
DCP will attempt to communicate with this server and will display a message indicating success or
failure. If DCP fails to communicate with the server, verify the IP address and that the server is
powered up.
8. To have DCP start logging data from this server, check the Enable this Server check box.
9. Click on the Alarm Email Addresses button to add email addresses to send alarm emails to. Detailed
instructions on how to add email addresses follows.

10. Click on the Save button. DCP-E will upload the data to the Temperature Guard Server. If it is

successful, the Temperature Guard Logo will be displayed. If it is not successful, the symbol
will be displayed and the Enable this Server will be unchecked. If this occurs, try clicking the Save
button again.
11. Once the data is successfully uploaded, it is time to add the sensors that will be connected to the
Temperature Guard Server.

Models with onboard data logging (Currently MOLLY303, 304, 305 netGuards, VM500-5E-DCPE and
VM500-10E DCPE)

Servers with onboard data logging automatically logs temperature data, door status, power status and a date
and time stamp at a programmable rate in it’s internal memory. Data Capture can download the data for
graphing or export to Excel for analysis. This information can also be accessed by the server’s webpage,
simply type in the servers IP address.

In the event of a power failure, these devices will run off of its internal battery and continue to log data until the
battery power fails. For the Molly series, once battery power fails, the date and time on the device must be
reset.

If the server you are adding has on board data logging, the following addition parameters will be shown.

1. From the main screen, click on the Setup menu item and select Temperature Guard Servers and
Sensors.
2. Click on the server, then click the Edit menu item and then click Server. The form below is displayed.

IP Setup and Using Data Capture rev 4.1.0.doc - 6 - 10/22/2008


Click this button to download the log file.

Click the Export button to save the data in


an Excel CSV file.

If the Local Time at Server does not display a


valid date/time, then click the Store Data Log
Parameters to Server button. The log file will
be invalid if the date/time is not set.

The Update Rate (min) is how often the log file is updated with new data.
The Update Rate is in minutes with a valid range from 1 to 60 minutes. For
example the update rate is set to 5 minutes (default), and as can be seen here
there will be a new log entry every 5 minutes.

Local Time at Server: The date and time is downloaded from the server. To correct the date and time, click
the Store Data Log Parameters button. The date and time is obtained from the PC’s system clock and
uploaded to the server along with the log update rate.

The date and time must be set for the internal log file to be used.
Log Update Rate: Enter a value for the Log Update Rate from 1 to 60 minutes and then click on the Store Data
Log Parameters. As can be seen in the table below, up to 124 days worth of data can be stored in on board
memory.

Model Number of Records Amount of data with a Amount of data with a


1 Minute Update Rate 60 Minute Update Rate
VM500-x 1424 23.7 hours 60 days
Molly30x 2978 49.6 hours 124 days

To download the on board data log file from the Temperature Guard server, click on the Download all log
records button. To force the server to begin recording data at the beginning of the log, check the Reset Log
Pointer before downloading the log records.

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Adding Alarm Email Addresses

You can create a list of “alarm” email addresses for each Temperature Guard Server. Whenever a sensor
connected to this Temperature Guard Server goes out of limits, everyone on this list will receive an email. The
email will state the sensor that is out of limits and how long it has been out of limits.

1. From the main menu click on the Setup menu item.


2. Click on the Temperature Guard Server you want to add email address for.
3. Click on the Edit Server button.
4. Click on the Alarm Email Address button.
5. Type the email address in the text box and click the Add button.
6. To test the email address, click on the Test button. DCP will send a test message to the selected
address.

Adding Sensors

Now that you have added a Temperature Guard Server to the list, it is time to add the sensors that you will be
connecting to the Temperature Guard Server. You will also be programming the alarm limits for each sensor
you add. The sensor name and limits are stored in the server as well as the DCP database.

For temperature sensors, a limit is defined by an upper limit, a lower limit and a time delay (in minutes). When a
sensor exceeds a programmed limit for the programmed amount of time, the Temperature Guard Server turns
on its buzzer and makes alarm telephone calls and Data Capture will send alarm emails.

For dry contact inputs, only a time delay is required. An alarm is generated after the input is active for the time
delay.

For power sensors (model VM540), select from the dropdown list the state of the power (On or Off) and the
amount of time the power has to be in this state before generating an alarm.

1. Right click on the Temperature Guard Server and select Edit Sensors.
2. DCP will download and display all sensor parameters.
3. For each sensor, type in a name and the appropriate alarm limits. For Molly303 rev5 and above or the
VM500-5E&10E DCPE models you can enter limits to one decimal place.
4. Click on the Notes button and type in notes will be included in alarm emails. The notes should
describe where the sensor is located.
5. Click on the Save button to upload the parameters to the server.

Repeat this process for all of the sensors connected to this Temperature Guard Server.

For Molly305

The Molly 305 netGuard has four additional programmable options that are programmed in the Edit Sensor
screen.

IP Setup and Using Data Capture rev 4.1.0.doc - 8 - 10/22/2008


1
2

1) Alarm Relay: The action of the alarm relay can be set to one of two options. Please note that the relay can
only be turned on when the main power is on.
Option 1: turn the alarm relay on when an alarm occurs.
Option 2: turn the alarm relay off when an alarm occurs or the main power fails. When the Molly305 is
powered up, the relay is turned on.

2) Enable Buzzer: This option enables or disables the internal buzzer.

3) Alarm Reminder Time Delay: If an alarm condition is acknowledged and the alarm condition still exists after
this programmable period, the alarm buzzer and alarm relay will activate. To disable the Alarm Reminder
feature set the value to 0. To enable the Alarm Reminder set the value from 1 minute to 255 minutes.

4) Two Stage Door Alarm Time Delay: The intent of the two stage door alarm time delay is to give on site
personnel time to close a door before generating a general alarm (send an alarm email, and add the event to
alarm database). This time delay works in conjunction with the door sensor time delay. For example, the door
sensor time delay is set to 1 minute and the two stage door alarm time delay is set to 5 minutes. After the door
has been open for one minute the alarm buzzer is turned on. After 5 more minutes Data Capture will display
Alarm, send an email and log the event to the data base.

For VM500-5E-DCPE and VM500-10E DCPE only.


The VM500-5-DCP-E Refrigerator Freezer Guard and the VM500-10E Property Guard has one additional
programmable option.

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1

1) Alarm Relay: The action of the alarm relay can be set to one of two options. Please note that the relay can
only be turned on when the main power is on.
Option 1: turn the alarm relay on when an alarm occurs.
Option 2: turn the alarm relay off when an alarm occurs or the main power fails. When the VM500-5 is
powered up, the relay is turned on.

Field Calibration for Molly303, Molly304, Molly305 (firmware rev 5 and above), VM500-5E-DCPE, VM500-
10E DCPE

These models can be field calibrated at a single point.

1. Right click on the Temperature Guard Server and select Edit Sensors.
2. DCP will download and display all sensor parameters.
3. Once the sensor parameters are downloaded, click on the Cal button to display this screen.

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2

3 1

Performing Calibration

1. Click on the Reset button to set the correction factors to 0.


2. Enter the actual temperature obtained from a calibrated source.
3. Click on the Store Correction Factors button. DCP will upload the correction factors and then refresh
the sensor data. The current temperature reading will reflect the new correction factor.

Resetting the correction factor


1. Click on the Reset button to set the correction factors to 0.

Alarm Events and Resolution Entry


To view alarms, click on the Events menu item. Alarms are displayed in the large text box in descending order
and can be scrolled through using the scroll bar beneath the text box. To add a resolution comment, click on
the Enter Alarm Resolution button, type in the comment and click Save.

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Generating Charts with DCP Graphing

You can create and print out charts for any sensor that Data Capture has collected data. The charts are
generated from binary data files that can not be altered or tampered. All log files are stored in the Temperature
Guard directory.

1. Click on DCP Graphing in the Temperature Guard program directory.


2. A drop down list is filled with all of the available log files in the Temperature Guard directory. From
the drop down list, select the sensor you want to generate a report for. If the log files are located in
a directory other than the Temperature Guard directory, click on the Browse For Log Files… to
locate them.
3. Select the starting and ending dates on the two calendars.
4. Select whether to generate a graph or export the data to a CSV file.
5. Click on the Go button.

IP Setup and Using Data Capture rev 4.1.0.doc - 12 - 10/22/2008

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