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Velo Step

The document describes the VeloStep concept for a bike sharing service in Bruges, Belgium. It aims to enhance mobility and reduce pollution by allowing residents to rent bikes for free up to 5 times per month. Key features include real-time tracking, advance booking, and rewards for returning bikes. The document includes user stories, conceptual flow charts, and links to clickable wireframes to illustrate the user experience and how the service would function.

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3moudi711
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71 views

Velo Step

The document describes the VeloStep concept for a bike sharing service in Bruges, Belgium. It aims to enhance mobility and reduce pollution by allowing residents to rent bikes for free up to 5 times per month. Key features include real-time tracking, advance booking, and rewards for returning bikes. The document includes user stories, conceptual flow charts, and links to clickable wireframes to illustrate the user experience and how the service would function.

Uploaded by

3moudi711
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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VeloStep

Contents:
- Concept Description

- 1.1 Problem Statement


- 1.2 The Solution

- User Stories

- 2.1 Example Mapping for Critical User Stories


- 2.2 User Stories for Each Client Deployable

- Conceptual Flow Charts

- 3.1 Conceptual Scenarios

- User Case Diagrams (UCDs)

- 4.1 Actors
- 4.2 Use Cases
- 4.3 Relationships and Associations

- Links to Clickable Wireframes


Concept Description
1.1 Problem Statement:
Bruges is a sprawling city facing significant transportation logistical challenges. With an
upcoming city council re-election, the focus is on addressing environmental pollution and
enhancing citizen mobility within the community.

 Traffic and Pollution.


 Limited mobility options.
 Wasted resources.
 Tourist mobility.
 Economic impact.

1.2 The Solution


Introduce a free VeloStep service for Bruges residents, enhancing city mobility and reducing
pollution. Users can easily pick up and drop off VeloStep across locations, backed by real-time
tracking. Privacy options accommodate user concerns. Business partnerships incentivize usage.
Key features include real-time tracking, advance booking, VeloStep return rewards, and
emergency contact. Aiming to tackle congestion and promote sustainable transport, the
solution fosters a connected and eco-friendly community.

 Introduce a limited free VeloStep service for residents.


 Promote eco-friendly mobility and reduce pollution.
 Enhance last-mile connectivity with multiple pick-up and drop-off location.
 Incorporate real-time user location while addressing privacy concerns.
 Foster community involvement and business partnerships.
 Essential features: real-time tracking, advance booking, rewards for VeloStep return,
emergency contact.
 Address traffic congestion, pollution, and limited mobility for a sustainable and
convenient transportation system.
User Story
2.1 Example Mapping for Critical User Stories
 User Story 1: As a resident, I want to be able to rent a VeloStep for free up to 5 times a
month so that I can conveniently travel around Bruges without worrying about
transportation costs.

1. Rule: Users can rent a VeloStep for free up to 5 times per month.
 Example 1: Ebrahim rents a VeloStep for his commute to work on Monday.
 Example 2: Mohammed uses an VeloStep for a quick grocery run on Tuesday.
 Example 3: Gawad takes a VeloStep for a leisure ride in the park on Saturday.

2. Rule: After 5 free rides, users need to pay for additional usage.
 Example 1: Emma reaches her 5 free rides, and when she tries to rent a VeloStep
again, the app prompts her to choose a payment option.
 Example 2: Daniel exceeds his free rides and receives a notification asking him to
choose a subscription plan or pay-as-you-go option.

 User Story 2: As a privacy user, I want an option to hide my personal details when using
VeloStep by paying a small fee, ensuring my location remains hidden.

1. Rule: Users concerned about privacy can pay a fee to hide personal details.
 Example 1: Lilo prefers not to share her name and location, so she pays the fee
and uses VeloStep anonymously.
 Example 2: Keemo wants to protect his privacy, so he chooses the option to hide
his personal details and successfully completes VeloStep rental.

 User Story 3: As a user in an emergency, I want to be able to contact a city council employee
through the VeloStep emergency button for assistance, to ensure my safety during
emergency situations.

1. Rule: Users concerned about privacy can pay a fee to hide personal details.
 Example 1: Sohail faces a medical emergency and presses the emergency button
on the VeloStep. A Stad Brugge representative responds immediately and
arranges help.
 Example 2: Anas witnesses an accident while using a VeloStep then uses the
emergency button and receives assistance from a Stad Brugge employee.

2.2 User Stories for Each Client Deployable


 User Stories for Parent (User) Deployable:
1. As a resident, I want to easily locate nearby VeloStep pick-up
points on the map within the app, ensuring I can access the
service conveniently.

2. As a regular VeloStep user, I want to view the real-time availability


of VeloStep at different pick-up points to plan my trips effectively.

3. As a privacy user, I want a simple toggle in the app settings to


enable or disable sharing my location information with the city
council, giving me control over my privacy.

4. As a user who frequently exceeds the 5 free rides, I want the


ability to subscribe to a monthly plan or choose a pay as you go
option from the app, ensuring a smooth additional usage.

5. As a concerned citizen, I want to be able to report any damaged


VeloStep through the app, ensuring safety and quality.

6. As a user with limited mobility, I want to request a VeloStep to be


delivered to a specific location, providing me with a flexible
transportation option.
 User Stories for "Stad Brugge" (City Council) Deployable:
1. As a city council administrator, I want access to a dashboard that
displays real-time usage analytics, including the number of active
VeloSteps and their locations, enabling me to monitor the
service's performance.

2. As a city council employee, I want the ability to deactivate


VeloSteps temporarily or permanently if needed, ensuring control
and safety.

3. As a city council member, I want to plan VeloStep deliveries for


special events or promotions, enhancing the service's engagement
and utility.

4. As a partnership coordinator for "Stad Brugge", I want a portal


where local vendors can apply to become partners and submit
their incentive offerings, streamlining the partnership process.

5. As an administrator of the vendor partnership program, I want to


be notified about the status of partnership applications and track
the duration of agreements with partnered businesses.

6. As an ethics and compliance officer, I want to ensure the system


adheres to ethical principles and safeguards user data, allowing
the city council to make responsible decisions.
Flowchart

 3.1 Conceptual Scenarios:


https://lucid.app/lucidchart/e7bb29c1-3ac1-4505-b809-
963741b9d04a/edit?invitationId=inv_df16be5e-3e1e-4aab-
9951-18763d4d3a3f

Links to Clickable Wireframes

 https://drive.google.com/file/d/1P-
62QC6Wy_WwnoOHzOrlgfdyMypOsP8y/view?
usp=sharing

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