Report On

Internship of Palmal Group

By

Md. Muajjem
ID: 19281179

An internship report submitted to the Executive Development Center, Brac Institute of

Governance and Development (BIGD), Brac University in partial fulfillment of the
requirements for the degree of
Post Graduate Diploma in Knitwear Industry Management (PGD-KIM)

Executive Development Center, BIGD

Brac University
April 2021

© 2021. Brac University

All rights reserved.
Declaration

It is hereby declared that

1. The internship report submitted is my/our own original work while completing degree at

Brac University.

2. The report does not contain material previously published or written by a third party, except

where this is appropriately cited through full and accurate referencing.

3. The report does not contain material which has been accepted, or submitted, for any other

degree or diploma at a university or other institution.

4. I/We have acknowledged all main sources of help.

Student’s Full Name & Signature:

___________________________________________
Md. Muajjem
19281179

Academic Supervisor’s Full Name & Signature:

___________________________________________
Sayada Jannatun Naim
Assistant Director - EDC
BRAC INSTITUTE OF GOVERNANCE AND DEVELOPMENT(BIGD),

BRAC UNIVERSITY

ii
Letter of Transmittal

Sayada Jannatun Naim

Assistant Director- EDC, BIGD
Brac university
66 Mohakhali, Dhaka-1212

Subject: Submission of Industry attachment report on Palmal Group.

Dear Madam,

This is my pleasure to submit my final industrial attachment on Internship from Palmal Group

as a part of completion degree of Post Graduate Diploma in Knitwear Industry Management

(PGD-KIM).

I have attempted my best to finish the report with the essential data and recommended

proposition in a significant compact and comprehensive manner as possible.

I trust that the report will meet the desires.

Sincerely yours,

_______________________
Md. Muajjem
19281179
Executive Development Center, BIGD
Brac University
Date: April 30, 2021

iii
Non-Disclosure Agreement

This agreement is made and entered into by and between Palmal Group and Md. Muajjem,
student at EDC, BIGD, Brac University for the purpose of receiving certain confidential
information of Company to enable the intern to undertake the project.

Company and Intern hereby agree as follows:

➢ Intern are required to do their job effectively, impartially and to the best of their
competency.
➢ Intern shall maintain accurate records and keep files associated with their work
up to date.
➢ Intern shall carry out any agreed plans for improving work performance within
timeframe.
➢ Intern shall comply with any Departmental policies in the workplace.
➢ "Confidential Information" means proprietary and confidential information of
Company marked.
➢ To be treated as Confidential Information, any information provided by
Company to Intern in tangible form shall be marked "Proprietary and
Confidential" or similar markings.

Student’s Full Name & Signature:

___________________________________________
Md. Muajjem
19281179

Industry Supervisor’s Full Name & Signature:

___________________________________________
Biplob Banik
Sr. Manager, PPC
Palmal Group of Industries

iv
Acknowledgement

First of all, my gratefulness goes to Almighty Creator God to give me strength and ability to

complete the internship and this report.

I take the opportunity to express my deepest gratitude and sincere thanks to my Industrial

Supervisor Biplob Banik, Sr. Manager, Palmal Group and Academic Supervisor Sayada

Jannatun Naim Assistant Director – EDC, BIGD, BRAC University. I am always grateful for

the support and guidelines I received during my internship, without whose help the internship

could not have been successfully completed. They greatly inspired me to work in internship

sessions, to be committed. I also thank my team who has always given their support and

cooperation. In addition, thank you to those who have helped me directly and indirectly through

the various stages of the project.

Finally, I would like to express my sincere gratitude to my parents whose continued

inspiration, sacrifice and support encouraged me to complete the project successfully. I would

like to express my gratitude and sincere thanks to all the esteemed teachers and staff of

Executive Development Center (EDC), BRAC Institute of Governance and Development

(BIGD), BRAC University. Above all, I see this opportunity as a major milestone in my future

career development. EDC for its sincere cooperation and valuable advice to complete this

Executive Development Program (Postgraduate Diploma in Knitwear Industries Management).

I will try to use my skills and knowledge in the best way possible.

v
Executive Summary

The study in this report is a reflection of the largest garment manufacturing company "Palmal

Group". The first part of the internship report describes Introduction (about Textile and RMG

sector, description about SEIP project and the relationship of students and BIGD in this regard.)

and objective of the internship. The second part describes about the organization, their history,

mission and vision statement, Product line and Organizational Chart. It also provides brief

description about Palmal Group, Palmal group’s product line, awards owned by Palmal Group,

Palmal group’s logo etc. This part of the report gives the reader background knowledge about

Palmal group’s identity, Their travels and huge efforts to establish themselves as the largest

exporter of Bangladesh.

The third part express my regular activities in different department of Palmal group. Production

Department, IE Department, Merchandising and Marketing Department, Supply chain

department, Quality Management, Human Resources Department.

The forth part discusses analysis and evaluation and some critical observations, which are

submitted during the internship period. Some recommendations were then made based on a

critical review of the organization and a five-year development plan.

The fifth part describes the conclusion which is a summary of the overall experience of the

internship period.

The sixth part is the last part where all the information and references to the appendix are

included.

vi
Table of Contents

Declaration................................................................................................................................ii

Letter of Transmittal ............................................................................................................. iii

Non-Disclosure Agreement .................................................................................................... iv

Acknowledgement .................................................................................................................... v

Executive Summary ................................................................................................................ vi

Table of Contents ...................................................................................................................vii

List of Tables ......................................................................................................................... ixx

List of Figures ........................................................................................................................... x

List of Acronyms ....................................................................................................................xii

Glossary ................................................................................................................................ xiii

Chapter 1 About Organization ............................................................................................... 1

1.1 Overview of the Industry ......................................................................................... 1

1.2 Vision & Mission ..................................................................................................... 3

1.3 Goals & Objectives .................................................................................................. 3

1.4 Organizational structure, Organogram, Branches and Departments ....................... 5

1.5 Products/services produced by the Industry ............................................................ 6

Chapter 2 Description about task accomplishment .............................................................. 7

2.1 Production Management…………………………………………………………..9

2.1.1 Bonded Wear House……………………………………………………………10

2.1.2 Store Room Management………………………………………………………10

vii
 2.1.3 Cutting Management…………………………………………………………..12

2.1.4 Sewing Management…………………………………………………………...13

2.1.4.1 Flow chart of Sewing Section………………………………………………..13

2.1.5 Garments Finishing Section…………………………………………………….14

2.2 Supply Chain Management:………………………………………………………15

2.3 Marketing and Merchandising……………………………………………………18

2.4 Quality Management……………………………………………………………..22

2.5 Industrial Engineering……………………………………………………………25

2.6 Human Resource Management…………………………………………………..29

Chapter 3 Critical assessment of Internship work ............................................................. 34

3.1 Application of Generic and Industry specific courses during internship ............... 36

3.2 Suggestion for industry improvement (based on internship) ................................. 36

3.3 Learning for self improvement .............................................................................. 36

Chapter 4 Conclusion ............................................................................................................ 37

References ............................................................................................................................... 38

viii
List of Tables

Table 1: List of Training Days ................................................................................................... 8

ix
List of Figures

Figure 1: Organizational structure, Organogram, Branches and Departments .......................... 5

x
List of Acronyms

CM Cost of Making

EPZ Export Processing Zone

PD Product Development

M&M Merchandising & Marketing

RMG Ready Made Garments

BGMEA Bangladesh Garment Manufacturers and Exporters Association

BKMEA Bangladesh Knitwear Manufacturers and Exporters Association

EKCL Esquire Knit Composite Ltd

IED Industrial Engineering Department

PGD Post Graduate Diploma

KIM Knitwear Industry Management

OCS Online Clothing Study

CAD Computer Aided Design

KPI Key Performance Indicator

JD Job Description

JIT Just in Time

CM Cost of Making

xi
Glossary

Line Balancing Leveling work load among the worker.

SMV A compete product making time from starting to end

procedure.

One Piece Flow It’s one of modern technique of production. In this system

wip need less and productivity becomes more.

Use one table row for each item to allow sorting using

Word’s table tools.

xii
Chapter 1

About Organization

1.1 Overview of the Industry

Palmal cluster of Industries, one in all the promising RMG manufacturer organizations, emerged

in 1984 from the only initiative lately Engr. Mr. Nurul Haque Sikder, the previous and founder

Chairman and administrator of the Group.

Late Engr. Mr. N. H. Sikder delegated the authority of administrator to his beloved son Mr. Nafis

Sikder in 2001. Since then Mr. Nafis Sikder is holding the position of honorable administrator of

the group and also the group runs very swimmingly below his dynamic leadership. Over a amount

of last seventeen years, the company’s business growth is incredibly high and significant.

these days Palmal cluster employs around four0,000 staff and also the company is supplied with

twenty six clothes factories, a pair of coloring Plants, 4 knitting Factory, 2 laundry plants, one

Accessories to provide ten million pcs/month. moreover as Sweater factory, Embroidery and

Printing factory, Carton factory, Poly bag industry, Label factory. Own C & F workplace in each

Bangladeshi port provides privilege of fast clearing and forwarding support.

Palmal Group is a garment manufacturer in Bangladesh and the world's leading supplier of ready-

to-wear and denim fabrics. It is one of the largest clothing companies in Bangladesh. The company

produces some of the most popular denim fabrics and garments, and has one of the largest and

most original manufacturing plants in Bangladesh. Palmal Group enjoys a high reputation both at

home and abroad as one of the leading apparel companies in Bangladesh. The continuous growth

of the group has been developing in tandem with the industrialization of our home country,

1
Bangladesh. As a garment manufacturer in Bangladesh, we have made a significant contribution

to the country’s economic growth. Palmal Group is one of the leading apparel companies in

Bangladesh and has long been exporting to the United States and Europe. With the successful

experience of the world's leading customers and buyers, we are the most respected and respected

garment manufacturer in Bangladesh. The company produces 10 million knitted garments per

month, ranging from children to adult men and women.

Address: 9/kha, Confidence Center, Shahajadpur, Gulshan, Dhaka.

Number of employees: Around 40,000 employees are working in the organization.

2
1.2 Vision & Mission

Mission

Our mission is incredibly clear - give best effort and services for our customers.

To satisfy and retain customers through worker involvement, teamwork, personal excellence, and

desegregation scientific approaches in our quest to become the leading manufacturer of attire

merchandise.

> Be a market leader within the field valuable international provider of RMG.

> Deliver quality modern products at cheap prices.

> Be innovative, price effective and globally competitive.

> Outstrip our customer’s expectations.

> give opportunities for growth for our staff.

Vision

Our vision is to be a leading supplier to our customers by providing quality products produced in

a social, ethical and sustainable way. On-time delivery is carried out using efficient,

environmentally friendly and vertically integrated manufacturing processes.

1.3 Goals & Objectives

Goals

• To become world leading clothing company.

• To stay in the leading position in Bangladesh.

3
 • To achieve the customer satisfaction at all levels.

• To achieve 75 % utilizing of resources.

• Creating huge employment in the country and removing poverty.

Objectives

• To create the manufacturing excellence

• To create skilful manpower.

• Earning more and more the foreign currency for country.

• To create standard life style for all employees.

4
1.4 Organizational structure, Organogram, Branches and Departments

5
1.5 Products/services produced by the Industry

• Any types of Bottom and tops.

• Men’s Shirts

• Men’s Pants

• T-Shirt

• Polo Shirt

• Leggings

• Skirt

• Women’s Shirts

• Women’s Pants

• Kids Items

Outwear / Jackets Facility

6
Chapter 2

Description about task accomplishment

There are ten areas to work Industrial Training. These are as below

1. Production Management

2. HR Management

3. Finance & Accounting

4. Marketing and Merchandising

5. Supply chain Management

6. Compliance and CSR

7. Quality Management

8. Industrial Engineering

9. Sample/ Product Development/ Research and development

10. Management Information System

I have selected six areas ie.; Production Management, Supply chain Management, Marketing and

Merchandising, Industrial Engineering, Quality Management, Human Resource Management,

because these areas will be helpful for me to be future leader in Garments sector. Duration of six

areas are given below

7
SL No Area of Studies Duration
1 Production Management 12
2 Supply chain management 12
3 Marketing and Merchandising 12
4 Quality Management 12
5 Industrial Engineering 12
6 Human Resource Management 12
Total 72

8
2.1 Production Management

It includes production management and planning, installation, management and execution of

production activities. The ultimate goal of any production management solution is to transform
the collection of raw materials into finished products. Some people call production management
a combination of 6 'Ms'

1. Man

2. Machines

3. Materials

4. Methods

5. Markets

6. Money

These elements mix to supply shoppers and businesses with the product or products they need.

Production management principles are typically spoken as operations management principles,

and are designed to facilitate the assembly of products resembling the desired quality and
quantity.

Manages the production of clothes created by the department below-

1. Bonded Ware house Management

2. Cutting Management

3. Sewing Management

4. Washing Management

5. Finishing Management

6. Quality Management

9
2.1.1 Bonded Wear House

A warehouse is a big building for storing products. Depending on the type, the products can be

transported or received there. Although in the past many warehouses in industrial areas near

large shipping ports were mixed with workers, this is a modern warehouse. It can be fully or fully

automated, depending on the company's development. Sometimes, the production facility is an

affiliated warehouse where manufactured products are stored until they are dispatched.

2.1.2 Store Room Management: The store is a specific place where the materials of the items

are received, stored and issued. The idea of the store is to perform various tasks in the most

efficient and economical way so that the cost is kept to a minimum. This activity is part of material

management and store setup based on materials.

Process Sequence of Materials Management in Store Management

Performa and invoice

Inventory

Verify material acceptance amount with commercial invoice

Prepare to receive report with OK status

Obtain materials including test reports

Issue material as preparation

10
 Accessory requirements form

Left on stock / materials

Stock Lot Accessory Articles

Basic Activities of Store (Palmal Group)

1. Fabric/Accessories check

2. 10% Fabric inspection (4 point system)

3. Mat making

4. Shrinkage test

5. Shade segregation

6. Roll segregation (Shrinkage wise)

Work Procedure Fabric Inventory

1. Receive the fabric

2. Physical inventory

3. Record the quantity

4. Inspection

5. Make the swatch card

6. Match the swatch card with approved shade

7. Issue fabric to cutting section

11
2.1.3 Cutting Management

The cutting department is one in all the required departments for creating clothes within the

garment industry. cloth cutting begins when the material has finished spreading. within the

cutting section, the materials are cut in step with the pattern. the proper fabric depends on the

cutting methodology and therefore the marking plan. they have to follow a operating procedure

of the cutting department to continue their work to create quality garments.

Working Process of Cutting Dept in Garment Industry: The main purpose of die cutting is to

accurately cut garment panels, adjust the shape and size of the pattern, and economically adjust

the sewing part to the volume required to complete the work.

Process flow in cutting department in Apparel industry:

Marker

Fabric spreading

Putting marker paper on the lay

Fabric cutting

List

One hundred pc review of elements and replacement of parts if required

12
 ↓

Sorting and bundling

Input to stitching department

2.1.4 Sewing Management

After receiving the garment parts from the cutting area, all the garment parts are added and

sewn in sequence. Of course, the buyer's needs are taken into consideration when using all

components. The sewing workshop is one of the most important workshops in the garment

industry. Sewing machines are arranged on vertical lines and used to assemble garments. The

structure of various sewing machines depends on the sequence of operations. The sewing

process connects the different parts of the cut piece together. Customization All these factors

determine which parts of the garment can be sewn on the workbench.

2.1.4.1 Flow chart of Sewing Section:

Target setup For Line

↓
Set up Machine

↓
Line Balancing
↓
Input in Line

Sewing Different Part

13
 ↓
Quality Check

Body sends to finishing section: After the quality inspector of the last line, sending the garments

to the finish of the body for shipment according to the requirements of the buyer.

Sewing Defects:

• Needle damage

• Skip stitches

• Thread breakages

• Broken stitches

• Seam puckering

• Pleated seam

• Wrong stitch density

• Uneven stitch density

• Staggered stitch

• Improperly formed stitches.

2.1.5 Garments Finishing Section:

The clothing finishing department includes washing, inspection, final inspection, pressing,

packaging, etc. The correct finishing process can improve the quality of garments and ensure

timely delivery. The clothing delivery in the finishing department is very reliable. Organizing adds

value to the product, and can attract customers to participate in the activities introduced in the

product according to the needs of buyers.

14
2.2 Supply Chain Management:

Supply Chain Management: Supply chain management defines the composition of key business

processes from key users to key suppliers that provide products, services and information that

add value to customers and other partners.

2.2.1 The Apparel Supply Chain: The apparel supply chain is also various raw materials sectors,

these are all processes of spinning, weaving, knitting and garments (and other sewn and non-

sewn) manufacturing that provide a wide distribution channel. Supply chain is probably one of

the most diverse in terms of the raw materials used, the technology used and the products

produced.

Supply chain management links all supply conversation companies in two integrated ways.

Communication system to manage high-quality inventory most efficiently and efficiently. Supply

chain management reflects the actions and values that are responsible for the continuous

improvement of a company's design, development and management processes. Supply system,

to increase its profitability and ensure its survival as well as the profit and survival of customers

and suppliers.

2.2.2 The Tools of supply chain:

Chain management system operating as several terms and relying tools

> Location

> Transportation and provision

> Inventory and statement

> Selling and channel restructuring

15
> Sourcing and provider management

> Info and electronic mediate environments

> Product style and new introduction

> Service and when sales support

> Reverse logistics and inexperienced problems

> Outsourcing and strategic alliances

> Metrics and incentives

2.2.3 Supply Chain of Palmal Group:

The Palmal group imports huge foreign items as well as local items. Perform by supply chain

management below

Inventory

The inventory level may be sufficient to provide acceptable customer service but sufficiently to

reduce the cost of SCM. In order to balance the supply and demand of inventory stocks,

integrated management is needed to avoid similarities between members of the supply chain.

Cost

Reducing efficiency or reducing costs is an important goal of SCM. Companies in the supply
chain need to be aware of the impact their views and activities will have on their suppliers and
customers. Companies need to coordinate the exchange of information in the supply chain. And
use shared plans to achieve spending goals.

Information

Information flow management is a key factor in the efficiency and effectiveness of the supply

chain. Two methods should be adopted to increase the possibility of SCM. A basic feature is the

16
exchange of information about flow and demand along the supply chain. After the information is

transmitted, it can be accessed in real time.

Service

Customer service is a very important feature of a successful supply chain in an SCM environment.

In the final analysis, the success of today's global supply chains is that they increase the value of

the supply chain by providing customers with the cost/price of delivery and related services. End-

user information technology can play an important role in promoting customer service, enabling

them to remain competitive, and is expected to become a market partner in the global supply

chain.

Relationship

Collaboration between supply chain partners is another vital component for the final word goal

of supply chain and integration, so you can manage the entire supply chain like a supply chain.

Ideas such as partnerships and alliances have become part of the vocabulary of logistics and

supply chain managers. It also shows that, based on more traditional theories, business

interactions are changing.

Transportation

The vehicle moves the inventory from one point in the paddock to another. Transportation can

take a variety of combinations of transportation methods and routes with its own functional

characteristics. The company can choose one of the six main modes of transportation: sea, rail,

road, Aircraft and electronic transportation etc.

17
Information

It acts as a link between the different stages of the information supply chain, enabling them to

customize and maximize the profitability of the entire supply chain.

Sourcing

Sourcing a group of business processes required to get merchandise and services. Managers must

first decide what to outsource and what to do internally.

Pricing

Pricing determines the fees that suppliers charge for the products and services they provide in
the supply chain. Pricing affects the behavior of buyers of goods or services, thereby affecting
the efficiency of the supply chain.

2.3 Marketing and Merchandising:

Marketing: Marketing refers to actions taken by an organization to promote the purchase or sale

of products or services. Marketing involves advertising, selling and delivering products to

consumers or other businesses. The company’s marketing and advertising professionals hope to

attract the attention of major potential audiences through advertising. Promotions are aimed at

specific audiences and can include celebrities, eye-catching phrases or slogans, packaging or eye-

catching graphic designs, and general media reports. Disciplinary marketing includes all the steps

the company takes to acquire and maintain customer relationships. Interacting with potential

customers or previous customers is also part of the job, for example, writing thank-you notes,

playing golf with potential customers, making a quick phone call and sending email replies, and

18
meeting customers through coffee or lunch, including sales The most basic marketing method

for customers of these products? The goods and services of the companies that work with them.

The combination of products and customers will ultimately bring profits.

Merchandising: Promote sales in retail or supply chains. One-time displays, prizes, off-the-shelf

specials and other point-of-sale products. According to the American Marketing Association,

sales involve "planning to sell appropriate products or services at appropriate locations and with

appropriate quality at a reasonable cost."

2.3.1 Garments Merchandising:

Merchandising is one of the most important part of the garment trade. This trade will never be

complete without merchandising. The merchandiser handles or manages everything from the

buyer to the product. He is the center of all work. After receiving the order, the merchandiser

calculates all the things, what he has to finish this order and make a great plan through which he

can make the shipment in time as per the requirement of the buyer. At the factory level, the

merchandiser places all orders for the necessary materials for such orders; Fabric required,

sewing thread, buttons, washing if needed, carton, polybag, shipment etc. In fact the

merchandiser keeps an eye on the whole progress. Usually, production people always try to work

late, so there can be a lot of problems for shipments. Palmal Group distributes customer-based

merchandisers which means each customer manages a specific merchandiser. All things about

this style need to be maintained by this merchandiser to complete the shipment accordingly.

19
2.3.2 Merchandising Planning:

Palmal Group has a strong merchandising plan. It is a data driven method of investing selection,

buying, presenting and selling and meeting the needs of consumers. Commodity planning seeks

to meet the needs of consumers by providing the right product in the right place, time, price and

quantity.

Components for Merchandising Planning are ;

a) Product

b) Price

c) Range

d) Assortment

e) Space

Merchandise plan has to be:

1. Time Based

2. Location based

3. Store based

Merchandising is Commonly known as the 5Rs :

1. the right merchandise

2. at the right price

3. at the right time

4. in the right place

5. in the right quantities.

20
2.3.4 Function of a Merchandiser of Palmal Group:

When an export order is placed with the Palmal Group Merchandiser, he or she must determine

the following key functions in order to execute the order in a timely manner.

a) Development follow-up

b) Sample Follow up

c) Sample approval taking from buyer

d) Fabric requirement calculations

e) Accessories requirement calculation (e.g. thread, button, label, polybag, carton etc.)

f) Sourcing of yarn & fabrics & accessories.

g) Possible date of arrival of fabrics & accessories in the garments factory

h) Costing

i) Garments production planning with the help of production Head.

j) Pre –shipment inspection schedule

k) Shipping documents.

2.4 Quality Management

Quality management ensures the consistency of each organization, each product or service. It

consists of four main parts: quality planning, quality assurance, quality control and quality

improvement. Quality control focuses not only on the quality of products and services, but also

on how quality management uses processes, quality assurance and control to achieve more

consistent quality. Quality determines what customers want and are willing to pay. This is a

written or unwritten commitment to a known or unknown customer. Quality can be defined as

21
usability, that is, the degree to which a product performs its function. Palmal Group specializes

in knitted fabric. We offer innovative ideas and comprehensive solutions for garment

manufacturing. Our customers are benefiting from this innovation on a regular basis and are

transforming this innovative fabric into the latest fashionable clothing.

2.4.1 Definition of Quality:

Quality is made public through five principles approaches

1. Transcendent quality- a condition of excellence.

2. Product based totally quality-based on a product attribute.

3. User based quality – fitness for use.

4. Manufacturing based quality- correspondence to requirements.

5. Price based quality-the degree of excellence at associate applicable price.

2.4.2 Quality Objectives:

a) To satisfy the customer at all levels.

b) Constantly evolving our technology; Arrangement of staff for delivery of infrastructure and

deadlines.

c) Sets reviews and meets quality assurance goals to produce high quality products.

d) Empower, encourage and train all employees but also increase employee awareness about

quality and customer requirements.

e) Achievement of all quality through prevention.

22
f) Integrate quality management systems with other international policies and external

requirements.

2.4.3 Inline Inspection:

Especially line inspection quality equipment is used in sewing and finishing. Here AQL 2.5 is

followed.

2.4.4. Fabric Inspection:

Grading Systems: In fact, there are several types of standard classification systems. The system

is negotiated or selected through mutual recognition between the supplier and the demander.

Some of the scoring systems available are listed below:

1) 4 point system

2) 10 point system

3) Graniteville'78'system

4) 6 point system 82

5) Dallas system

Cutting Section:

QA Process Flow Chart of Cutting Section of Palmal Group

Marker Check

↓
Spreading QC Control

↓
Cutting QC Control

23
 ↓
100% Panel Check

↓
Random Bundle Audit

100% Panel Check: During 100% panel check QI must consider following things:

1. Missing yarn

2. Thick yarn

3. Slub

4. Knot

5. Hole

6. Color yarn/foreign yarn

7. Shading check

8. Left-Right accuracy

9. Print missing

2.4.5. Garments Inspection in Sewing Section:

The flow chart of sewing quality section

Front part quality check

↓
Back part quality check

↓
Roaming quality check

↓
Output quality check

24
 ↓
Inline inspection

2.5 Industrial Engineering

Industrial engineering is a branch of industry dedicated to solving the problem of how to do

better or better. Industrial engineers are committed to reducing production costs, improving

efficiency, improving product and service quality, ensuring the health and safety of workers, and

protecting the environment and regulatory compliance. Many people are working in the garment

industry. Industrial engineering is required to measure work in every department of the garment

industry.

2.5.1 Responsibility of IE in Palmal Group:

1. Analyzing the CMT and productivity details for all new development vogue‟s supported

garment sketch or samples and provides CMT to marketing department.

2. Emotional style OB (Operation bulletin), line layout and thread consumption chart for line (S)

based on scheduled plan.

3. Department wise hands demand rationalization based on target strength.

4. Co-ordination with designing department for up pre- production activities.

5. When order confirmation the evaluated garment is re-analyzed for higher and economical

methodology to cut back the negotiated CMT so as to remain in safe margin. It means that

reduction of SMV by construction simplification relating to seam and methodology while not

poignant the particular look of sample.

25
6. Co-ordination with hour manager to reward outstanding operators supported talent grade,

potency & attendance.

7. Industrial plant audit to conduct to make sure that isD OB and layout followed in line.

8. Observation and auditing that is and junior IE activities within the unit.

9. Monthly machinery demand commit to be ready and arrange to in-house necessary machine

before by coordinating with factory manager & coming up with head.

10. Commit to in-house folders and attachment well in advance based on regular production

plan.

11. Talent matrix update once in 3 month.

12. Change guided missile info supported technique improvement.

13. Making ready and updating sampling standing based on production set up (P/P size set

samples to be ready with approved one week before the design loading date).

14. Observation weekly performance report and conduct meeting to enhance their performance.

2.5.3 Work Study:

Action research is a systematic study of activity management activities to improve the efficiency

of resource use and set performance standards for activity-driven activities.

Areas of Work-study: -

A. Method study

B. Work measurement

26
2.5.3.1 Method Study:

Method study is to systematically record and criticize existing and proposed working methods in

order to develop and apply simpler and more effective methods and reduce costsThere are two

part of Method study:

1. Work place Engineering.

2. Motion Economy.

Work Place Engineering also two parts: -

a. Minimum working area,

b. Maximum working area.

Motion Economy s again three parts: -

a. Economic/cost effective consideration’s.

b. Technical Consideration.

c. Human Consideration.

2.5.3.2 Work Measurement:-

Work measurement is a special style of technique used to determine the time it takes for a

professional to complete a particular job, as shown on the performance label. Approximately six

measurement work areas: -

1. Time study.

2. GSD (General Sewing Data)

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3. Sew Easy 2005

4. Capacity study

5. Historical data

6. Analytical Estimating

Time Study:

Time study is a work measurement technique or data analysis to record the performance of a

particular task and its components are performed under certain conditions so that an operator

can achieve the required time to perform the task at the prescribed rate.

Capacity Study:

Capacity Study is a job measurement technique that measures the capacity of individual workers,

the ability to distinguish individual lines, to find existence, in the allotted standard allotted

minutes (SAM).

2.6 Human Resource Management:

Human resource management is to plan, organize, manage and control the investigation,

development, compensation, integration, service and configuration of human resources in order

to achieve personal, organizational and social goals. Personnel management refers to the

management level of employees. Organizations are composed of people who receive services,

develop skills, motivate them to improve their work, and continue to maintain their commitment

to the organization. This is critical to achieving the goals of the organization, regardless of

government and business, education, health, entertainment, or the community.

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2.6.1 HR Function in Palmal Group:

Job planning: HR has planned the manpower plan of the factory. HR ensures which department

needs manpower and which department has additional manpower. The balance in the HR factory

also ensures manpower.

Recruitment and Selection: If any post is empty, they give a circular on bdjobs. Some interested

candidates send their CVs in hand and some interested candidates apply online and send their

CVs. Then select a few HR primary candidates. They are called for a written test. Candidates who

pass the written test are called for their viva-interview. The candidate who gets more number in

written test & viva test, he /she will be selected for the post.

Background check & certification variation: During recruitment time selected candidate

background and certification is checked.

Medical check: The selected candidate is sent to medical room for medical checkup. Doctor

checks that he is physical fit or not.

Terms and conditions of service: Terms of service are issued on or after the date of hiring each

employee which must be acknowledged as acknowledgment on each page which will always be

mandatory while in service.

Grievance Handling: Show cause / Charge sheet: When an employee has been accused of

misconduct, his / her investigator will conduct a preliminary investigation and immediately

inform the head of the department about the immediate outcome of his / her investigation. If

the head of the department is satisfied that there is a preliminary case against any employee, he

will consult the head of HR, who will advise on whether to issue a fee / charge sheet. The cause

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will be issued by the concerned department head. Show cause will be issued as soon as possible

from the date of identification of promise / incident / incident of misconduct. A copy of the

charge sheet will be prepared. The distribution will be as follows:

a. Original copy: Employee concerned

b. Duplicate copy: This copy will be placed personal file of the employee. The employee will sign

this copy as proof of receipt of charge sheet.

c. Triplicate copy: The employee must have strong evidence to provide show cause so that he or

she can deny his or her service without going to the next stage. The following method of viewing

show cause has been adopted: If the employee is present, call him and hand over the reason, in

the presence of two witnesses to get his signature or fingerprint on the duplicate copy.

d. If the employee refuses to accept the charge sheet or sign the copy, a copy of that copy may

be given to the copyist, with two witnesses as witnesses. At the postal address available in the

personal file, the charge sheet sent by post registered with the ad at that address will show with

a note that the employee has refused to accept it.

Suspension: If the head of the department, at any time before or after the formation of charge

sheet, is satisfied that further loss of money, group photo or photographs or any evidence of

investigation is necessary to prevent further employee suspension, he / she may suspend the

employee and notify the concerned HR head. Can. The reason for the given conditions is that the

stay order should be followed within the next 07 (seven) days. When the accused is not guilty:

When an employee is not found guilty after the investigation is closed, the trial will be closed

immediately and the accused employee will be informed accordingly. In that case the accused

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employee will be treated on duty during the suspension period (if any) and his salary allowance

and other service benefits will be adjusted accordingly. When the accused is convicted: After the

investigation is closed, an employee must be liable for the following punishments after being

found guilty of misconduct:

a. Withholding of increment or promotion for a specified period not exceeding one year.

b. Reduction to a lower post.

c. Dismissal without prior notice or pay in lieu thereof or any compensation.

d. Warning in writing.

e. Fine.

Monthly performance evaluation: The performance of all employees will be reviewed by their

supervisor. Employees should be encouraged to discuss their performance with their supervisors

at any time when concerned about how missing counseling and migration motivations are being

assessed: HR staff ask why they are missing. HR consults with staff. HR asked the worker what

was the reason for migration. He advised the top administration on how to reduce migration.

Salary & wages: HR looks after the salary and wages of factory

Welfare report: HR makes the welfare report

Attendance record: He keeps attendance reports daily and looks for absenteeism percentages.

Safety, Health and Environment: All employees are expected to adhere to the Palmal Group's

safety practices, work in a safe manner and report any safety violations or concerns to their

supervisors.

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Performance: The performance of all employees will be reviewed by their supervisor. Employees

should be encouraged to discuss their performance with their supervisor whenever they are

concerned about the way they are being evaluated.

Festival Holidays: Each year, the organization celebrates less than 11 days of festival holidays in

its entirety. The leave declared by the government does not apply outside the leave of the listed

company. The following guidelines will generally be considered when announcing 11 days of

festival holidays.

1. National days: Independences day, Victory day, Bengali New year day etc International mother

language day.

2. International days: International mother language day, May day etc.

3. Religious days: Eid, Shab e-Barat, Shab e Qador, Charismas day, Buddha purnima, Durga puja

etc .

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Chapter 3

Critical assessment of Internship work

During three months long Internship, Six areas have been studied on which are 1.Textile

Production Management, 2. Supply Chain Management 3. Marketing & Merchandising 4. Quality

Management 5. Industrial Engineering 6. Human Resource Management of Palmal Group below

mentioned Strengths, Weaknesses, Opportunities and Threat of Palmal Group have been figured

out-

Strength of Palmal Group

1. Skilled Manpower

2. Avail automated machinery

3. Produce Quality full Garments

4. On time Shipment meet up

5. Production target achieved

6. New method implemented

7. 100 % compliance factory

Weakness of Palmal Group

1. Unwilling to accept new technology

2. Less productivity & Efficiency

3. Huge no of employee involved in Quality Management

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4. QMS systems not involved

5. Lack of knowledge about lean manufacturing and six sigma tools

6. Imbalance the utilization of man power

7. Communication gap

Opportunity of Palmal Group

Willing to accept new technology

Increase productivity & Efficiency

Ensure the quality at the source

QMS systems involved

Training about lean manufacturing and six sigma tools

Balance the utilization of man power

Reduce Communication gap

Threats of Palmal Group

1. Salary and wages increasing gradually

2. Less profit for less productivity and efficiency

3. More investment cost in Quality Management

4. Investment cost about Accord &Alliance

5 Seven types of wastages obstacles to get more profit. (Eg-Defect, Transportation, Inventory,

Motion, Waiting, over production, Over processing).

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The Palmal Group has some problems with its business dealings, some of which are related to the

Palmal Group’s own institutional weaknesses and some of them related to clients. The following

searches from the above discussion are as follows-

1. Less productivity and efficiency of the factory

2. Employee turnover rate slightly higher

3. The company fails to achieve goal target

4. Imbalance the utilization of manpower

5. Quality not coming from the source .

3.1 Application of Generic and Industry specific courses during internship

I applied all course from PGD-KIM during Internship, Basically Communication skills and

Industrial Engineering was very helpful for me.

3.2 Suggestion for industry improvement

I think there is a dearth of skilled people in the Palmal Group factory. I have noticed the weakness

of mid level management in particular. This weakness can be overcome if they are careful.

3.3 Learning for self-improvement

During the internship I learned to interact with different departments. I have learned about the

activities of different departments of the garment industry. The overall theme of a garments

industry has become clear to me that could give me a strong basement for my future professional

life.

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Chapter 4

Conclusion

Palmal Group is the largest manufacturing group in Bangladesh. The latest modern automatic

machines for manufactured products are used in the Palmal Group. Most employees are

experienced. Due to this the production is higher than other garments. The quality of its products

is the best because many quality men are involved to ensure the best quality. Various quality tools

like Pareto Chart, Fish Hoon Diagram, Check Sheet, Traffic Light Chart are used to ensure the

best quality. Quality is tested step by step as well. The quality is checked in AQL-2.5. There is an

effective Production Planning and Coordination Division (PPC). Based on style, line planning,

wash plan, back plan, line feeding, shipping are arranged by following the raw material sitting at

home. Palmal Group has an IE department. There are a lot of activities are done by Industrial

Engineer such as worker’s assessment, SMV find out, through production target every day,

efficiency calculation, factory performance calculation, profit-loss calculation, find out bottle neck

of production , operation bulletin, method study, time study , capacity study , Some lean tools5S,

Kaizen , 7 Wastage, activity sampling etc. Industrial Engineer finds out non value added activities

which are wastage and reduces these. For this reason production is done smoothly. There is an

efficient Marketing & Merchandising department in Palmal group. They maintain the supply chain

smoothly. There are a lot of activities in Human resource department for instance manpower

planning, job design, job responsibilities, new man power selection and recruitment, handling

grievance , promotion & demotion policy , performance evaluation of every section, exit interview

etc . Palmal is fully compliance factory. Palmal Group follows the accord - alliance rules &

regulation, also follows Bangladesh labor law . Palmal Group is conscious about every employees

heath, hygiene & safety , Palmal Group is also be aware of environment pollution . The Palmal

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group has ETP. Waste and contaminated water are treated by various chemicals so that we can

reuse it as fresh water.

Palmal Group Bangladesh 100% Export Oriented Garment is After training these garments I have

gained a lot of knowledge which will help me to be a leader in the future in the garments sector. I

have known to my company in a new light through my three months long Internship program

which is a part of Postgraduate Diploma in Knitwear Industries Management at BRAC University

which is a 9-month long International Standard Real life professional Managerial Program aiming

to produce future leader and entrepreneurs for textile industries of Bangladesh with the financial

support of Asian Development Bank (ADB), under the Skills for Employment Investment Program

(SEIP), Finance Division, Ministry of Finance, Government of the People’s Republic of

Bangladesh. Palmal Group is truly a very good, integrated and world class garments label;

Manufacturing Company in Bangladesh though has some areas for improvement. I am proud to be

a part of this organization. The top management of Palm Group is extremely positive to remove

all the errors mentioned in this report. This company will get more orders and more nominations

from new buyers in future due to having Accord & Alliance certified factory, 100% compliance,

world class machineries, skilled manpower and high-quality products..

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References

1. www.palmalgarments.com

2. https://en.wikipedia.org/wiki/Textile_industry_in_Bangladesh

3. http://www.bgmea.com.bd/home/pages/TradeInformation

4. https://www.textiletoday.com.bd/seip-a-need-based-skill-enhancement-program/

5. https://textilelearner.blogspot.com/search/label/Garments%20Manufacturing

6. http:// fashion2apparel.blogspot.com

7. Operation Management by William J. Stevenson

8. Supply chain Management by Sunil Chopra & Peter Meindl

9. Principle of Management by Kootz & O’ Donnell

10. Report of Md. Atwer Rahman

11. www.hameemgroup.net

12. brac website

13. SEIP website

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