CODE OF CONDUCT POLICY

Purpose
The Employee Code of Conduct outlines standards of personal and professional
conduct that all employees must strive to uphold and behave in an ethical and
professional manner at all times. The code provides a basis for all employees to
maintain a working environment that is productive, positive, enjoyable, safe and
free from harassment and discrimination. It will also assist managers in inducting
employees into ______ (hereinafter referred to as “the Company”) and address
any circumstances that may arise which conflict with the stated standards and
Values.

Scope
The Employee Code of Conduct provides clear guidelines and standards for the
appropriate behaviour expected of the Company employees.

Process
This Code of Conduct provides a framework for appropriate behaviour for all the
Company employees where they can address ethical issues, which employees and
management:
 conduct themselves towards other employees or colleagues, employee’s
representatives and their representatives, government authorities and clients;
 perform their duties and obligations
 fulfil the mission, goals and objectives of the Company; and
 Practice fairness and equity.
The Code of Conduct is established on the following organisational values:
integrity, honesty, conscientiousness, compassion, courtesy, fairness, and respect.
This relies on individuals being responsible for their own professional behaviour
within the provisions of this code, the Company policies, legislation and relevant
industrial clauses that apply to individual contracts of employment.

Where there is doubt as to the application of the code, or the appropriate course of
action to be adopted, employees affected should discuss the matter with their
manager.

Managers/Supervisors responsibilities
Managers are responsible and accountable for:
a) undertaking their duties and behaving in a manner that is consistent with the
provisions of the Employee Code of Conduct
b) informing employees in their teams about the Employee Code of Conduct,
relevant policies, procedures and minutes
c) Providing appropriate training and/or performance counselling to ensure the
required standard is met.
d) reporting any departure from the Employee Code of Conduct by themselves or
others
e) Acting consistently and fairly in dealing with behaviour that breaches this
code.

Employee’s responsibilities
All employees have a responsibility to:
a) Be personally responsible and accountable for their own performance,
behaviour and attendance in the workplace
b) Undertake their duties and behave in a manner that is consistent with the
provisions of the Employee Code of Conduct.
c) Report any departure from the Employee Code of Conduct by themselves, or
others
d) To comply with the Company’s policies and procedures
e) Promote a positive, safe and healthy environment in the conduct of their work

Personal conduct
Attendance and punctuality:
a) Employees are expected to be punctual and regular in their attendance.
b) When an employee is unavoidably absent from work due to sickness or any
other reason, the employee should telephone their manager (or appropriate
delegate) promptly (preferably before their normal starting time) and indicate
their likely return to work.
c) Managers may exercise their responsibility to contact employees who have not
contacted them directly within a reasonable timeframe to ascertain the reasons
for that individual’s absence.

Dress and Appearance

The Company is well-recognised and respected and projects a particular image to
our clients. Employees must therefore ensure that their appearance is neat, clean
and appropriate for their particular area of work. A high standard of personal
hygiene is expected at all times.

Where a uniform is provided, it must be worn in accordance with the Company’s

requirements. When wearing a uniform to and from work, employees are expected
to conduct themselves in a responsible and professional manner. The manager is
responsible for determining the dress code appropriate to the environment, while
the manager can make exceptions for medical purposes.

I. Casual business wear is defined as:

 a) trousers, pants, skirts
b) modest shirts, blouses, jumpers, cardigans, non-sports jackets
II. Casual business wear does not include:
a) denim jeans or leggings
b) any form of sports shoes (including joggers or runners), thongs, slippers or
dilapidated footwear
c) athletic wear
d) torn or ripped clothing (even if ‘designer’ tears)
e) unsuitably revealing clothing (including backless tops or dresses, or garments
that reveal the midriff)
f) any clothing displaying offensive messages, including racist or similar

Personal behaviour
Employees are required to undertake their duties in a professional, responsible,
conscientious and ethical manner and to act in the best interests of the Company.
They are expected to act honestly in all of their duties when dealing with clients,
suppliers, contractors and fellow employees.

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