INDIAN INSTITUTE OF BANKING & FINANCE

(An ISO 9001 - 2008 CERTIFIED ORGANISATION)

Kohinoor City, Commercial-II, Tower-1, 2nd Floor, Kirol Road, Kurla (West), Mumbai - 400 070
Web-site : www.iibf.org.in

Certificate Examination in Prevention of

Cyber Crimes and Fraud Management
Rules & Syllabus

OBJECTIVE

The objective of the course is to make the bankers familiar with different types of

cyber crimes perpetrated across the globe and acquire necessary knowledge and

skill to prevent the occurrence of such crimes in organizations.

ELIGIBILITY

i) Employees of a Bank or Financial Institutions.

ii) Any graduate of a recognised university or its equivalent.

SUBJECT OF EXAMINATION

Cyber Crimes and Fraud Management

EXAMINATION FEES

Particulars For Members For Non-members

subject to eligibility

First attempt `1,124/- * `1,685/- *

Subsequent each attempt `1,124/- * `1,685/- *

* Inclusive of 12.36% Service Tax.

MEDIUM OF EXAMINATION

Examination will be conducted in English only.

PATTERN OF EXAMINATION

Question Paper will contain approximately 120 multiple - choice objective type

questions. Examination will be conducted in online mode only.

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DURATION OF EXAMINATION

Examination will be of 2 hours duration.

PERIODICITY OF EXAMINATION

The Examination will be conducted in June / December on a Sunday.

PASSING CRITERIA

The candidate has to secure 50% or more marks in the subject to pass.

PROCEDURE FOR APPLYING FOR EXAMINATION

Application for examination should be made online from the Institute's website

www.iibf.org.in. No physical form will be accepted by the Institute with effect

from 1st January, 2013.

PROOF OF IDENTITY

Non-members applying for Institute's exams / courses are required to submit

a copy of any one of the following documents along with Examination Application

Form. Forms without the same shall be liable to be rejected.

1) Photo i/card issued by Employer or 2) PAN Card or 3) Driving License or

4) Election Voter's i/card or 5) Passport or 6) Aadhaar

STUDY MATERIAL

The Institute has published study books to facilitate study and they will be

available at outlets / showrooms / distributors of M/s. Macmillan Publishers

India Ltd. The price of each book and detail list of outlets is mentioned

below.

Candidates may purchase directly from outlets / showrooms / distributors of

the above.

Candidates who purchase books directly from outlets of publishers will be

offered a discount of 20% on the cost price of the book. Candidates desirous

of purchasing books by post will not be offered any discount. However the

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postage will be borne by publishers. Candidates would be required to send

their indent to publishers’ outlet along with a Demand Draft for the cost of

book/s. The Demand Draft should be drawn in favour of M/s. Macmillan Publishers

India Ltd. (No cheques will be accepted). Candidates are requested not to

send any request for the purchase of books to the Institute’s Zonal Offices /

Corporate Office.

Name of the Book Price

Cyber Crimes and Fraud Management `395/-

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 ADDRESSES OF MACMILLAN PUBLISHERS INDIA LTD.
BRANCHES & SHOWROOMS

New Delhi Patna

2/10 Ansari Road, Daryaganj, Sinha Kothi, Sinha Library Road, Patna-001
New Delhi-110002 Phone : (0612) 2232550 / 2224348
Phone : (011) 23273624 / 23273814 / E-mail : [email protected]
47972200 Pune
E-mail : [email protected] Plot no.17, 1st floor,
Kolkata Swastishree Co-op Hsg. Society Ltd.,
Unit No 302, L&T Chambers, Ganesh Nagar, Karve Nagar, Pune-411052
(3rd Floor), 16 Camac Street, Phone : (020) 25420321 / 22
Kolkata-700017 E-mail : [email protected]
Phone : (033) 22834481-5 Bangalore
E-mail : [email protected] Jaico Publishing House, 14/1,
Chennai 1st Main Road, 6th Cross,
21 Patullos Road, Chennai-600002 Gandhi Nagar, Bangalore-560009
Phone : (044) 28520646 / 30915100 Phone : 080-22267016 / 22257083
E-mail : [email protected] E-mail : [email protected]
Bhopal The BOOKWORM - Good Books Great
76 Malviya Nagar, TT Nagar, Bhopal-462003 Prices
Phone : (0755) 2553895 / 2576029 No. 80/1, Shrunghar Shopping Complex,
E-mail : [email protected] M. G. Road, Bangalore-560001
Chandigarh Phone : (080) 40913205, Mob. 9854076757
First Floor, SCO 91, Sector 44 C, E-mail : [email protected]
Chandigarh-160047 The BOOKWORM - Good Books Great
Phone : (0172) 2611561/ 5088291 Prices
Email : [email protected] No. 32 Basement, Brigade Road,
Cuttack Cross Brigade Rd., Below Prabhu Digitals,
Maitree Vihar, Link Road, Cuttack-753012 Bangalore-560001
Phone : (0671) 2311979 / 2331979 Phone : (080) 41126755, Mob. 9845076757
E-mail : [email protected] E-mail : [email protected]
Guwahati E. R. Manoharan
S. C. Goswami Road, UBS Publisher's & Distributors Pvt. Ltd.,
Pan Bazar, Guwahati-781001 No. 148, Mysore Road, Bangalore-560026
Phone : (0361) 2516564 / 2633529 Phone : (080) 26756671-73
E-mail : [email protected] E-mail : [email protected]
Jaipur Madurai
B-48 Sahkar Marg, Opp. Imliwala Phatak, M/s. Selvi Book, Shop. 92, Nethaji Road,
Lai Kothi Scheme, Jaipur - 302015 Near New Arya Bhavan Signal,
Phone : (0141) 2741308 Madurai-625001.
E-mail : [email protected] Phone : (0452) 4380169 / 2343510
Lucknow E-mail : [email protected]
17/1, Mudra Building, Trichy
Madan Mohan Malviya Marg, M/s. Golden Book House, No. 5, First Floor,
Lucknow-226001 Vignesh Aparna, New Bishop Heber Colleg,
Phone : (0522) 2209780 / 2208810 Vayalur Road, Puthoor, Trichy-620017
E-mail : [email protected] E-mail : [email protected]
Mumbai Tanjore
404, Antariksh, Makwana Road, M/s. Sri Murugan Publications,
Off. Marol Maroshi Road, Marol, Raja Rajan Vanigga Valaga Arangam,
Andheri East, Mumbai-400059 Southrampet, Tanjore-613001
Phone : (022) 42152803/ 04 Phone : (04362) 272922 / 272168
E-mail : [email protected] Palayamkottai
Mumbai M/s. Eagle Book Centre, 168 Trivandrum
Mercantile House, Magazine Street, Road, Opp to VOC Ground,
Reay Road (East), Mumbai-400010 Palayamkottai-627002
Phone : (022) 23724401 / 23726017 / Phone : (0462) 2578899
23741423 Trichy
Nagpur M/s. International Books, 76,
G9-11, Achraj Towers- II, Chhaoni, Nandhi Koil Street, Trichy-620002
Nagpur-440013 Phone : (0431) 2703743
Phone : (0712) 2593103 / 2552595 E-mail : [email protected],
E-mail : [email protected] [email protected]

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SYLLABUS

The details of the prescribed syllabus which is indicative are furnished below. However,
keeping in view the professional nature of examinations, all matters falling within the realm of
the subject concerned will have to be studied by the candidate as questions can be asked on
all relevant matters under the subject. Candidates appearing for the Examination should
particularly prepare themselves for answering questions that may be asked on the latest
developments taking place under the various subjects of the said examination although those
topics may not have been specifically included in the syllabus. The Institute also reserves to
itself the right to vary the syllabus / rules / fee structure from time to time. Any alterations made
will be notified from time to time. Further, questions based on current developments in banking
and finance may be asked.

Candidates are advised to refer to financial news papers / periodicals more particularly
"IIBF VISION" and "BANK QUEST" published by the Institute.

SYLLABUS
Module - A :

Cyber Crime Overview :

1. Introduction to Cyber Crime : Concepts and Techniques

2. Channels of Cyber Crimes

3. Cyber Crime Methods

lStalking & Cyber Squatting
lCyber Extortion & Cyber Cheating
lCyber warfare & Cyber Terrorism
lPhishing & Hacking

4. Computer Insecurity
lInternet Crime & Internet fraud
lUser Failures & Causes
lBank Failure

5. Computer Hackers

Module - B :

Fraud Management :

6. Computer Fraud Protection

lPrevention Controls
lDetection Controls
lMitigation Controls
lEncryption / Decryption

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7. Incident of Cyber crimes
lCyber Crime Reporting
lCyber Crime Investigation
lCyber Crime Management
lEvidence Collection & Chain of Custody
lCyber Crime Risk Management
lCyber Forensics

Module - C :

Electronic Transactions :

8. Online Transactions - (Concepts, Emerging Trends and Legal Implications)

9. Global Payment Processing

10. Payment Cards & Data Security

11. Electronic Card Frauds

lATM Cards
lCredit Cardsa
lSmart Cards

Module - D :

Cyber Laws & Regulatory Compliance :

12. Cyber Law in India

lInformation Technology Act - 2000

13. Electronic Transactions and Taxation Issues

14. Human traits

lAssociates
lBehaviour

15. Regulatory Compliance

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 COURSES OF IIBF
A. Flagship Courses
☞ JAIIB
☞ CAIIB
☞ Diploma in Banking & Finance
B. Specialised Post Graduate Diploma Courses (for Member* and Non-Members**)
☞ Diploma in Treasury, Investment and Risk Management
☞ Diploma in Banking Technology
☞ Diploma in International Banking and Finance
☞ Diploma in Urban Co-operative Bank
☞ Diploma in Commodity Derivatives for Bankers
☞ Diploma for Micro Finance Professionals in collaboration with Sa-Dhan
☞ Advanced Wealth Management Course
☞ Diploma in Home Loan Advising
C. Specialised Certificate Courses (for Member* and Non-Members**)
☞ Certificate in Trade Finance
☞ Certified Information System Banker
☞ Certificate in Anti-Money Laundering / Know Your Customer
☞ Certificate in Quantitative Methods for Bankers
☞ Certificate in Credit Cards for Bankers
☞ Certificate Examination in Banking Oriented Paper in Hindi
☞ Certificate Examination in SME Finance for Bankers
☞ Certificate Examination in Customer Service & Banking Codes and Standards
☞ Certificate Examination in Basics of Banking / Credit Cards for employee of
IT Companies
☞ Certificate Course for Business Correspondents / Business Facilitators
☞ Certificate Examination for Debt Recovery Agents
☞ Certificate Examination in IT Security
☞ Certificate Examination in Rural Banking Operations for RRB Staff
☞ Certificate Examination in Prevention of Cyber Crimes and Fraud Management
☞ Certificate Examination in Foreign Exchange Facilities for Individuals
☞ Certificate Examination in Microfinance
D. Management Courses
☞ Advanced Management Program in collaboration with SIES - Mumbai, Welingkar-
Mumbai, IMI-Delhi, IPE-Hyderabad.
☞ Project Finance Management Blended Course with IFMR, Chennai
☞ CAIIB linked MBA with IGNOU.
Educational support :
☞ Publishing specific courseware for each paper / examination and Workbooks etc.
☞ Tutorials through Accredited Institutions, Virtual Classes, e-learning through Portal,
Contact Classes or Campus Training - Model Questions and subject updates on
the net
Other activities :
☞ Research, Seminars, Conferences, Lectures, etc.
☞ Publications of books, Daily e-newsletter, monthly newsletter and quarterly journal
☞ Training & Consultancy and Financial Education
* Members are employees of Banks and Financial Institutions who have enrolled as
members of IIBF.
** Non-Members are eligible candidates for each course / examination without IIBF
Membership.
The Syllabi, Rules / Regulations, Examination Forms and other information pertaining to the
examinations are available with Institute's Offices at Mumbai, Chennai, New Delhi, Kolkata
and also at such other centers / offices as may be notified from time to time. The same is also
available at our website www.iibf.org.in.

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 MEMBERS OF THE GOVERNING COUNCIL (As on 01/07/2012)
PRESIDENT Shri Arun Kaul, Chairman & Managing
Shri M. D. Mallya, Chairman & Managing Director, UCO Bank
Director, Bank of Baroda Shri M. Narendra, Chairman & Managing
Director, Indian Overseas Bank
VICE PRESIDENTS
Shri T. M. Bhasin, Chairman & Managing
Shri K. R. Kamath, Chairman & Managing
Director, Indian Bank
Director, Punjab National Bank
Representing Financial Institutions
Shri Rana Kapoor, Managing Director &
Chief Executive Officer, YES Bank Shri T. C. A. Ranganathan, Chairman &
Managing Director, Export -Import Bank
Representing Reserve Bank of India of India
Shri S. Karuppasamy, Executive Director Representing Private Sector Banks
Representing State Bank of India and its Shri Ananthakrishna, Chairman,
Associate Banks Karnataka Bank Ltd.
Shri Pratip Chaudhuri, Chairman, State Representing Co-operative Banks
Bank of India Shri S. K. Banerji, Managing Director,
Smt. Arundhati Bhattacharya, Deputy The Saraswat Co-op. Bank Ltd.
Managing Director & CDO, State Bank Representing other Bodies / Experts
of India
Shri M. Balachandran, Director, Institute
Representing Public Sector Banks of Banking Personnel Selection
Shri A. K. Misra, Chairman & Managing Prof. Y. K. Bhushan, Senior Advisor, ICFAI
Director, Bank of India Business School
Shri S. Raman, Chairman & Managing Shri Allen C. A. Pereira, Director, National
Director, Canara Bank Institute of Bank Management (NIBM)
Shri M. V. Tanksale, Chairman & Managing Dr. K. Ramakrishnan, Chief Executive,
Director, Central Bank of India Indian Banks’ Association (IBA)

Shri J. P. Dua, Chairman & Managing From IIBF

Director, Allahabad Bank Dr. R. Bhaskaran, Chief Executive Officer

ADDRESSES FOR CONTACT

Corporate Office :
Indian Institute of Banking & Finance
Kohinoor City, Commercial-II, Tower-1, 2nd Floor,
Kirol Road, Kurla (West), Mumbai - 400 070
Tel : 022-2503 9746 / 9604 / 9907 Fax : 022-2503 7332
E-mail : [email protected]
Northern Zonal Office : Western Zonal Office :
Indian Institute of Banking & Finance Indian Institute of Banking & Finance
109-113, Vikrant Towers, 1st Floor, 191-F, Maker Towers, 19th Floor,
4, Rajendra Place, New Delhi - 110 008 Cuffe Parade, Mumbai - 400 005
Tel. : 91-011-2575 2191/92 Tel. : 022-2218 3302 / 2218 5134
Fax : 91-011-2575 2193 Fax : 022-2218 0845
E-mail : [email protected] E-mail : [email protected]
Quality Printers (I) Ph. 24922297

Southern Zonal Office : Eastern Zonal Office :

Indian Institute of Banking & Finance Indian Institute of Banking & Finance
No.94, Jawaharlal Nehru Road, 408, 'Anandlok', 'A' Block, 4th Floor,
(100 Feet Road), Opp. Hotel Ambica 227, Acharya J. C. Bose Road,
Empire, Vadapalani, Chennai - 600 026 Kolkata - 700 020
Tel. : 044-2472 2990/2472 7961 Tel. : 033-2280 9681/82/83
Fax : 044-2472 6966 Fax : 033-2280 9680
E-mail : [email protected] E-mail : [email protected]