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Note Making

The document discusses good communication skills and the art of listening. It notes that the human mind can process words faster than a typical speaker's rate. A good speaker must work to retain the audience's attention, and listeners should focus without distraction. Effective listening involves hearing with attention, observation, interpretation, and concentration. It is an interactive process. Barriers to listening can be physical, like impediments to hearing, or psychological, regarding the interpretation and evaluation of the speaker and message. Good listeners get more from the speaker by prompting, persuading, and putting the speaker at ease to convey their full message.

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81 views

Note Making

The document discusses good communication skills and the art of listening. It notes that the human mind can process words faster than a typical speaker's rate. A good speaker must work to retain the audience's attention, and listeners should focus without distraction. Effective listening involves hearing with attention, observation, interpretation, and concentration. It is an interactive process. Barriers to listening can be physical, like impediments to hearing, or psychological, regarding the interpretation and evaluation of the speaker and message. Good listeners get more from the speaker by prompting, persuading, and putting the speaker at ease to convey their full message.

Uploaded by

ganeshay117
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Std.

XI
Writing Skills

NOTE MAKING

Read the passage given below and answer the questions that follow:
Research has shown that the human mind can process words at the rate of
about 500 per minute, whereas a speaker speaks at the rate of about 150 words a
minute. The difference between the two at 350 is quite large. So a speaker must
make every effort to retain the attention of the audience and the listener should
also be careful not to let his mind wander. Good communication calls for good
listening skills. A good speaker must necessarily be a good listener. Listening
starts with hearing but goes beyond. Hearing, in other words is necessary, but is
not a sufficient condition for listening,
Listening involves hearing with attention. Listening is a process that calls
for concentration. While listening, one should also be observant. In other words,
listening has to do with the ears, as well as with the eyes and the mind.
Listening is to be understood as the total process that involves hearing with
attention, being observant and making interpretations. Good communication is
essentially an interactive process. It calls for participation and involvement. It is
quite often a dialogue rather than a monologue. It is necessary to make it
abundantly clear that one is interested in knowing what the other person has to
say.
Good listening is an art that can be cultivated. It relates to skills that can
be developed. A good listener knows the art of getting much more than what the
speaker is trying to convey. He knows how to prompt, persuade but not to cut
off or interrupt what the other person has to say. At times the speaker may or
may not be coherent, articulate and well-organised in his thoughts and
expressions. He may have it in his mind and yet he may fail to marshal the right
words while communicating his thought. Nevertheless a good listener puts him
at ease, helps him articulate and facilitates him to get across the message that he
wants to convey.
For listening to be effective, it is also necessary that barriers to listening
are removed. Such barriers can be both physical and psychological. Physical
barriers generally relate to hindrance to proper hearing whereas psychological
barriers are more fundamental and relate to the interpretation and evaluation of
the speaker and the message.

Q.1. On the basis of your reading of the above passage, make notes in
points only, using abbreviations wherever necessary. Supply a
suitable title.
Q.2. Write a summary of the above passage in about 80 words.
NOTE MAKING

Title :_________________
Any one of the following:
 Good communication skills/
 Good Listening/ Listening Skills/
 Art of Listening /
 Good Communication and Listening/ any other relevant title.

1. Research
1.1 human mind processes 500wpm
1.2 speaker speaks 150 wpm
1.3 difference between the 2

2. A good speaker/ Good common./ listing.


2.1 must retain attention of audience
2.2 stop not to let mind wander
2.3 must be a good listener

3. Listening / Requirement of Listening/ listening skills


3.1 hearing with attention
3.2 being observant
3.3 making interpts.
3.4 concentration
3.5 participation

4. A Good Listener / Good Listening – An Art/ Traits of Good Listening


4.1 gets much more from speaker
4.2 knows how to prompt and persuade
4.3 puts speaker at ease
4.4 helps him articulate
4.5 facilitates speaker to convey thoughts

5. Effective listening/ Barriers To Good Listening


5.1 barriers – phy./psychological
5.2 physical-hindrance to hearing
5.3 psy.-interpretations & evaluation
Key to abbreviations

wpm word per minute


commun. communication
listng. Listening
interpts. interpretations
phy. Physical
psy. psychological

Summary

The summary should include all the important points given in the notes.

Human mind processes 500 words per minutes, but a speaker speaks 150 words.
It reveals the co-relation between listening and speaking skills. As you listen so
shall you speak. Listening and speaking are the two sides of same coin. Speaker
should draw the attention of the listener. Listening skills require hearing with
attention, being observant, making interpretations and being concentrate. Good
listening is an art when we restore faith in speaker and remove physical and
psychological barriers.

*************

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