SUMMARY

• Provided user management and Support for 1000+ local and remote users, manage system access across
groups to ensure compliance and maintain best practices.
• 3+ years’ experience in JIRA & Confluence administration involving creation and management of custom,
complex projects, workflows, security schemes, custom fields, dashboards and reports configurations
• Highly self-motivated and demonstrating excellent problem-solving abilities
• Good working knowledge of Microsoft Word, Excel and PowerPoint
• Strong client service focus and willingness to respond to queries and provide deliverable within prompt time
frames.
• Created managed security schemes, permission schemes and configuration.
• Manage and administer JIRA/Confluence/Bit Bucket add-ons, plugins and extensions
• Manage and maintain Automation Build Environment using Jenkins.
• Implementing Atlassian Tools Upgrades and partner with other IT staff to coordinate infrastructure
maintenance.
• Team player, with strong interpersonal skills. Ability to effectively communicate and share knowledge with
contacts at all levels.
• Strong knowledge of the underlying JIRA database structures
• Strong attention to detail
• Able to show in depth knowledge of confluence, Jira, Bitbucket, and Bamboo.
• 2+ years of professional experience in DevOps/ Agile/AWS and Release Engineer operations, software
configuration management (SCM) processes and Cloud Management.
• Implemented Continuous Integration (CI) and Continuous deployment (CD) using various CI Tools like Jenkins,
Bamboo.
• Proven ability to work efficiently in both independent and teamwork environment. Energetic and perseverant
self-starter.
• Created CI/CD pipelines and setup auto trigger, build and deliver with the help of the CI/CD tool like Jenkins.
• Responsible for setting up from scratch, maintaining automated CI/CD Pipelines for multiple apps.
• Experience using backend technologies such as Java, Oracle, PostgreSQL, MySQL, NoSQL and Linux.
• Built a machine learning mode to predict public mood based on opinions on articles in Times of India using
Logical regression algorithm representing these predictions on visually using Tableau to identify the best and
least selling articles.
• As a Data Analyst performed Visualized data report on each keyword starting from day 1 to day 7 which
displayed in the Increase or decrease on the tweets using Tableau
• Experience with container-based deployments using Docker, working with Docker images, Docker Hub and
Docker-registries and Kubernetes.
• Strong Web development experience and Strong Object-Oriented experience.
• Strong understanding of networking, security and infrastructure.
• Understanding of API, Enterprise Integration Patterns, technology architecture and infrastructure but also very
good communication skills, with the ability to adapt them to different audiences.
• Work with a team on constructing solutions that fully integrate and collaborate with existing IT systems to
solve complex business solutions.

PROFESSIONAL EXPERIENCE

Ubisoft, Winnipeg, MB
• Created CI/CD pipeline for runtime environment for the CI/CD systems to build, test and deploy.
• Configuring & managing development & testing sandboxes and routine application upgrades and also new
product evaluation.
• Provide teams and stakeholders with documented guidance
• Assisting staff with Perforce and Git
• Document results of JIRA workflows and process audits
• Assisting staff users with wiki design, integration & authoring
• Develop guides and documentation for JIRA features and best practices
• Develop processes and improvements around tools administration
• Maintained JIRA for tracking and updating project defects and tasks
• Assist to identify and define client requirements for the purpose of constructing a suitable solution to meet
the business needs and construct proposals for small to medium size projects or draft components of large
proposals, demonstrating the added value to be gained from approval and implementation of the proposed
project.
• Created, maintained continuous build and continuous integration environments in Agile projects.
• As a Jira Admin given permission to others like developers as members to deploy artifacts to the servers like
different environments
• Worked with JIRA for creating the tickets for bugs and reporting issues.
• Used bitbucket to store playbooks and used them to ansible tower to deploy the artifacts.

• Created resource group which includes virtual machines, network interface, virtual networks, Subnets, load
balancers, storage accounts, functions and SQL databases.
• Created CI/CD Pipelines in AZURE DevOps environments by providing their dependencies and tasks.
• Used ansible to provision Azure services and experience in AZURE Data Lake.
• Integrate structured and unstructured data from on-premises and cloud data sources, transform data in big
data and data warehouse engines, then load your data marts into Azure SQL Data Warehouse
• Moved database from on-premises and Azure cloud to a centralized data store in the cloud and monitored
Copy Data activity in an Azure data pipeline.
• Automated various infrastructure activities like Continuous Deployment using Ansible playbooks and has
Integrated Ansible with Jenkins on AZURE.
• Worked on monitoring servers using Nagios, Splunk using logging tools like ELK.
• Installed and configured monitoring tools Nagios for monitoring the network bandwidth and the hard drives
status.
• Used JIRA as a ticketing tool to create issues going on in any environments.
• Good team player and have ability to work independently in a time sensitive environment.
• Oversaw a compliance initiative that resulted in a company first compliance rate of over 90%

• Responsibilities include developing Docker Images and deploying using Docker Swarm.
• Implementing CI/CD using Jenkins Pipeline using Docker-Jenkins Integration.
• Worked on Branching and Merging, Resolving Branching Strategy maintaining strategy using GIT.
• Played a critical role in deciding effective product price, placement, promotion and distribution
• Implemented a new CRM software application that improved customer service and enhanced sales efficiency
• Designed and oversaw the creation of a new company website
• Conducted over 1000 customer audits that led to hundreds of new sales proposals
• Excellent decision-making, critical thinking and problem-solving skills.
• Excellent knowledge of SDLC and experience working with Agile teams
• Implementing Continuous Delivery pipeline with Docker & Swarm, Maven, Jenkins.
• Executing builds and troubleshooting builds, Interaction with development and QA teams.
• Optimized dated inefficiencies by identifying and proposing key methods to automate processes
• Led project teams via conference calls and webinars where project goals and key project milestones were
discussed
• Marketed group programs to senior executives via email, webinars, presentations and in person meetings
• Designed marketing collateral via InDesign and wrote copy for company events, historical data and
informational material
EDUCATIONAL QUALIFICATIONS