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Standard Communication Versi 1

1. The document outlines the standard operating procedures for flight crew, pursers, and cabin crew during different phases of a flight, from pre-flight checks through landing. 2. It details the communication and coordination required between the different roles, such as the purser reporting cabin readiness to the flight crew and cabin crew reporting door/slide status. 3. The procedures cover activities from securing the cabin for take-off and landing, to arming and disarming emergency exits and slides at the appropriate stages of flight.

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0% found this document useful (0 votes)
31 views3 pages

Standard Communication Versi 1

1. The document outlines the standard operating procedures for flight crew, pursers, and cabin crew during different phases of a flight, from pre-flight checks through landing. 2. It details the communication and coordination required between the different roles, such as the purser reporting cabin readiness to the flight crew and cabin crew reporting door/slide status. 3. The procedures cover activities from securing the cabin for take-off and landing, to arming and disarming emergency exits and slides at the appropriate stages of flight.

Uploaded by

pras rendy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CONDITION FLIGHT CREW PURSER CABIN CREW

Pre-flight check Acknowledge; “OK” Report to Flight crew Report:


Emergency “All Emergency Equipment
equipment Completed and the nearest Right Side → Left Side
expiry is …. Date …. ”
Left side → Purser
(Direct)
(Direct)

Pre-flight check Acknowledge; “OK” Report to Flight Crew Boarding position


completed
“CABIN READY for boarding”

Passenger “Cabin Crew start Counting ZONE A : L1A


Counting Passenger Head count/vacant
seat” ZONE B : L3

(Intercom) ZONE C : L4
-
Calculate by head count or
vacant seat then report to purser

(Intercom/direct)

All Papers and Acknowledge; “OK” Report to Flight Crew


Passengers on
board “All Paper and Passenger on
-
board …. (number of pax)

(Direct)

Before engines Command; Check on the FAP Closing the door, armed slide
start and cross check,.
Cabin Crew disembark all
ground personnel, check Each neighbor giving the tumbs
clear, “close door, arm up
slides and crosscheck”
(means proper closed and arm)
(PA)

After closing door Acknowledge; “OK” - Receive report from cabin Report to Purser
and arm slides crew
(Intercom) - “R4 – L4 Door closed, slide armed,
and crosscheck”
- “R3 – L3 Door closed, slide armed,
and crosscheck”
- “R2 – L2” Door closed, slide armed,
- Report to Flight Crew and crosscheck
“ALL Door closed, slide - “R1 – L1” Door closed, slide armed,
and crosscheck
armed, and crosscheck” (Intercom)
(Intercom) (all cabin crew hang up the
interphone but only left sider give the
report)
(Means Cabin Ready for first
Aircraft movement)

Taxi for take-off Passengers welcome Passengers safety briefing


- announcement and safety
briefing

Safety briefing Acknowledge; “OK” - Purser will walk around to Check cabin prepared and
completed ensure and receive “Cabin report to Purser in each station
Secure for Take-off” in each
station “Cabin Secure for Take-off”

( Left → Aft → Right → Fwd )


(Direct)
- Report to Flight Crew
“Cabin Secure for Take-off”
(Intercom)

CABIN READY Command; Take station for Take-off Take station for Take-off
report accepted
“Cabin Crew, Take-off
Station”

(PA)

At. 10.000 AAL Turn seat belt sign OFF Release from station and Release from station and
commence duties commence duties

Pre Landing (On Command; Prepare the briefing area for Prepare the briefing area for
Top of Descend) landing landing
“Cabin Crew, prepare for
Arrival”

(PA)

FASTEN Acknowledge; “OK” - Purser will walk around to Check cabin prepared and
SEATBELT ensure and receive “Cabin report to Purser in each station
SIGNED TURNED Secure for Landing” in each
ON (PRIOR TO station “Cabin Secure for Landing”
LANDING)
( Left → Aft → Right → Fwd )
Before Flaps (Direct)
Extention - Report to Flight Crew
“Cabin Secure for Landing”
(Intercom)

CABIN READY Command; Take station for landing Take station for landing
report accepted
“Cabin Crew, Landing
Station”
(PA)

AIRCRAFT Command; Check on the FAP Disarming door and crosscheck.


LANDING Aircraft
Stop, Parking “Cabin Crew, Disarm Each neighbor giving the tumbs
Brake Set slides and cross check” up

(PA) (means proper disarmed)

After disarmed Acknowledge; “OK” - Receive report from cabin Report to Purser
slides crew
(Intercom) - “R4 – L4 slide disarmed, and
crosscheck”
- “R3 – L3 slide disarmed, and
crosscheck”
- “R2 – L2 slide disarmed, and
- Report to Flight Crew crosscheck”
“ALL slide disarmed, and - “R1 – L1” slide disarmed, and
crosscheck” crosscheck”
(Intercom)
(Intercom)
(all cabin crew hang up the interphone
but only left sider give the report)

Opening of Door (s) Command; Open the door Open the door

“Cabin Crew , You may (Depend on readiness ground (Depend on readiness ground
Open the Appropriate door” staff and equipment by knocking staff and equipment by knocking
the door, stair / bridge) the door, stair / bridge)
(PA)

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