Scribd
Upload
212 views

Requesting Refund Form

This document is a customer refund request form for a company. It requests the customer's order date, ID, contact information, and a detailed explanation of why a refund is being requested. Reasons like "I changed my mind" will not be considered valid. It asks how the company could better ensure clients are satisfied before purchasing and how the customer intended to use the product. The company reserves the right to refuse refunds if the policy is misused and will respond within a certain number of days.

Uploaded by

rdeepak99
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
212 views

Requesting Refund Form

This document is a customer refund request form for a company. It requests the customer's order date, ID, contact information, and a detailed explanation of why a refund is being requested. Reasons like "I changed my mind" will not be considered valid. It asks how the company could better ensure clients are satisfied before purchasing and how the customer intended to use the product. The company reserves the right to refuse refunds if the policy is misused and will respond within a certain number of days.

Uploaded by

rdeepak99
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

REFUND

REQUEST
FORM

[YOUR COMPANY NAME]

Date:
CUSTOMER REFUND REQUEST FORM
Please complete this form and email it to [COMPANY EMAIL ADDRESS].

Order Date: Order ID:

Contact information:

Name:

Company:

Address:
Street

City, Province, Postal Code

Email:

Phone:

Please note: To understand more details about your refund request we may be in contact
in order to improve our product and customer service.

Please provide a detailed explanation of why you are asking for a refund:
Reasons given such as “I changed my mind” or “I don’t want it anymore” will not be
considered valid grounds for a refund.

We have available a product [DEMO/TRIAL] to ensure that potential clients know what they
are buying before making a purchase. Can you suggest what else we could do to guarantee that
our clients are 100% satisfied with the product?

Why did you buy [PRODUCT]? What was your intended use of it?

Please note: We reserve the right to refuse any refund request, at our discretion, should we
determine that a customer is misusing our money-back guarantee policy.

Within [NUMBER] days of receipt of your request we will review it and get back to you.

You might also like