3b. Communicating Effectively in A Multicultural World
3b. Communicating Effectively in A Multicultural World
They should strive to approach interactions with an open mind and a willingness to
learn and understand different perspectives.
1. Cultural sensitivity:
Having an understanding of different cultural norms, values, and practices.
Recognize and respect cultural differences and avoid making assumptions or judgments
based on one's own cultural background.
2. Active listening:
Paying attention to verbal and non-verbal cues, and actively seeking to understand the
different perspectives and experiences of others.
Avoid interrupting or dismissing ideas that may be different from one's own.
3. Clear and simple language:
Using clear and concise language to ensure that the intended message is easily
understood.
Avoid using jargon, slang, or expressions that may not be familiar to individuals from
different cultural backgrounds.
4. Non-verbal communication:
Being mindful of non-verbal cues such as body language, facial expressions, and
gestures, as these can vary across cultures.
Understanding that certain expressions or gestures may have different meanings or can
be offensive in different cultural contexts.
6. Respectful curiosity:
Showing genuine curiosity and interest in learning about different cultures, beliefs, and
perspectives.
Asking questions respectfully and being open to learning from others.