Rita MockTest2
Rita MockTest2
Questions: 120
B. Make sure the team gets recognition and rewards for its hard work
C. Clear up issues that might keep the team from moving forward
2. What would you be least likely to find in the charter for your agile project?
YOUR ANSWER
3. What’s the most likely reason why a team would hold off on moving work items from
the To Do column into the In Progress column on their Kanban board?
YOUR ANSWER
A. They have reached the work in progress limit for the In Progress stage.
C. They have reached the work in progress limit for the To Do stage.
D. The customer has requested that the team hold off on starting those items.
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4. The team tasked with developing a new video game is made up of 22 people who
work in the same big team space without barriers between their desks. They hold daily
stand-up meetings, have a large wall of information radiators, and are using a task board
to track their work. Most of the team members are able to switch between tasks as
bottlenecks form. Is this team following the recommended guidelines for an agile team?
YOUR ANSWER
5. Your self-directing, self-organizing team has been working together for four years and
has been highly productive over many projects. At the end of your last project, your
ScrumMaster moved to another team and one of the analysts moved into the
ScrumMaster role. Due to this change, the responsibilities of the remaining team
members have been shuffled around for the next project. At the start of that project,
which stage of team formation will your team be in?
YOUR ANSWER
A. Forming
B. Storming
C. Mourning
D. Performing
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7. What would be a good way to keep your agile team aligned with the customer's
priorities?
YOUR ANSWER
A. Send monthly Gantt charts and written status reports to all the business representatives.
B. Allow team members to contact the key stakeholders directly when an issue needs
clarification.
C. Place big visible charts in the team’s collaborative space where all stakeholders can see
them.
8. If your team doesn't create a risk-adjusted backlog, what will it mean for the project?
YOUR ANSWER
A. The user stories in their product backlog won't be as detailed as they should be.
A. To draw upon their technical knowledge to help assess and evaluate the product features
B. To allow them to complete their own work and remain productive despite interruptions and
change requests
C. To leverage their ability to manage complexity and reach the project goals most efficiently
D. To take advantage of their superior knowledge of the best way to manage themselves
10. Which tool or technique would allow a team to discover and resolve problems most
quickly?
YOUR ANSWER
A. Continuous integration
B. Usability testing
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C. Planning games
D. Refactoring
11. How would your team break down their requirements from the broadest to the most
detailed units of work?
YOUR ANSWER
12. In the next iteration, you'd like to try a new approach to testing the user stories. If the
new approach is successful, it will save time throughout the project. If it’s not successful,
you will lose all the time you invested in trying the new approach, and the tests for that
iteration won't be completed. What should you do?
YOUR ANSWER
A. Follow your usual testing process for now, but set aside some time to experiment with the new
approach after the project is completed.
C. Write up a process for the new approach and have the ScrumMaster review it and decide if
the risk is worth taking.
D. Ask the product owner for permission to proceed with the new approach.
13. The team is reviewing and diagnosing issues with their agile methods. What are they
engaged in?
YOUR ANSWER
A. Process analysis
B. Progressive elaboration
C. Process tailoring
D. Systems thinking
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14. Why might you want to use earned value management metrics on your agile project?
YOUR ANSWER
A. To compare the goals outlined in the charter to the actual results earned
C. To measure the additional value delivered by using agile vs. traditional practices
15. Your team members are arguing about how much detail to include in a wireframe
they're creating to help the product owner understand how her new website will look and
function. What approach would agile recommend?
YOUR ANSWER
A. Include as little detail as possible so the conversation doesn't get bogged down in arguments
about technical issues.
B. Include just enough detail to show what "done" will look like and get buy-in on the team's
approach.
C. Include just enough detail for the customer to find any missing features when she tries it out.
D. Include every detail that the team knows about now, so the customer can pre-approve it.
16. Your team has just decided to start using agile practices, and you want to take it slow
at first. What should you focus on the most?
YOUR ANSWER
17. What is one guideline your team could use to evaluate an agile methodology?
YOUR ANSWER
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A. Frequent feedback and communication replaces the need for intermediate deliverables.
18. What would you be least likely to find in an agile project charter?
YOUR ANSWER
19. What is one reason why two-way communication is so important for agile projects?
YOUR ANSWER
A. Agile team members usually know more about the work than the people who lead the
projects.
C. Agile teams typically require closer collaboration than traditional project teams.
D. Agile projects tend to be more unpredictable because of the higher uncertainty of an agile
environment.
20. In release planning, who would set the target date for the release?
YOUR ANSWER
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21. What would be an example of incremental delivery?
YOUR ANSWER
A. Using a risk burndown graph to track the reduction in project risks over time
B. Releasing a basic version of an application while still working on more advanced features
C. Continuously improving and elaborating our agile practices as the project progresses
D. Mapping the flow of value delivered by the product at each stage in the process
22. In the iteration review meeting, the team and the product owner are engaged in a
"requirements review." This term is another word for what?
YOUR ANSWER
B. Agile discovery
23. How do agile teams deal with the fact that it is difficult to define the details of a
knowledge work product upfront?
YOUR ANSWER
A. They keep all their plans and contracts "barely sufficient" and "just in time."
B. They only work with vendors and customers who are also using agile processes.
C. They spend more time documenting their processes rather than trying to nail down the
product details.
D. They try to remain flexible and adapt whenever the customer changes his mind.
24. If your progress toward the sprint goal is being threatened because you haven't yet
gotten the website copy from marketing, what should you do?
YOUR ANSWER
A. Check the ScrumMaster's schedule and reserve the next available time for a meeting
B. Share the problem with your teammates to see if you can all come up with a collective solution
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D. Work around the issue until "just in time" to solve it most efficiently
25. Your team is looking for the source of a bottleneck on a cumulative flow diagram that
tracks your work in progress by activity. What should you be looking for?
YOUR ANSWER
A. A widening band
B. A rising trendline
C. A falling curve
D. A sloping gradient
26. The ScrumMaster has scheduled some one-on-one time to help the team members
stay on track, feel comfortable in their roles, and improve their skills. What is this an
example of?
YOUR ANSWER
A. Coaching
B. Leading
C. Skill development
D. Managing
27. Your agile team includes five people who work in Mumbai, three people in
Stockholm, two people in Vancouver, and one person in Hong Kong. What will be one of
your biggest challenges in working together?
YOUR ANSWER
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28. The team you've been leading has recently started following XP practices. Jerrod,
one of your programmers, says that it seems inefficient to write code along with another
programmer. In explaining why this practice is beneficial, what is one thing you wouldn't
say?
YOUR ANSWER
D. It improves quality.
30. A team decides to transition to agile, but after one project they conclude it isn't right
for them and return to a traditional approach. What’s the most likely reason they gave up
on agile?
YOUR ANSWER
A. The constant stand-up and iteration planning meetings distracted them from completing their
work.
B. They limited their work in progress, and as a result, fell behind schedule.
C. Their customers became overly involved in the project, making it difficult to get any work done.
D. They used agile practices without understanding what they were designed to accomplish.
31. Your agile team is looking at ways to integrate their key stakeholders' priorities into
their development process. What would be the best way to do this?
YOUR ANSWER
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A. Place information radiators in the ScrumMaster's office.
A. The minimal viable product is required in order to satisfy the end users, which we want to do
as quickly as possible.
B. The sooner you finish the minimal viable product, the sooner the project can be completed.
C. Releasing a minimal viable product can bring early return on investment while the remainder
of the project is still underway.
D. The sooner you release the minimal viable product, the sooner the team can work on the
other features that customers value highly.
33. What is one of the key things your lean team will have to do to be productive and
successful?
YOUR ANSWER
34. Which of the following isn't a benefit of keeping your stakeholders engaged in a
project?
YOUR ANSWER
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35. You're teaching an online college course and don't have time to complete the course
website by the start of the semester. You inform students that the course site will start as
a minimal viable product with all the essential parts of the course in place, and you plan
to add additional features during the semester. Which of the following features will you
add later?
YOUR ANSWER
A. Grading functionality
36. Which collaborative game could help your team brainstorm how the product’s
features and functionality work together?
YOUR ANSWER
A. Project Pre-Mortem
B. Speedboat
C. Encourage the development team to experiment, try new approaches, and take risks.
D. Shield the team from interruptions by implementing a strict change control system.
38. As team leader, you've noticed that when work needs to be handed off between team
members, key information is often overlooked, leading to problems later in the project.
What's the most important thing you could do to address this issue?
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YOUR ANSWER
D. Have the team brainstorm how to hand off work more efficiently.
39. Your team has just completed Iteration 7 in the development of a mobile app. The
amount of work the team has been able to complete in an iteration varied a lot in the first
three iterations, but since then you've been getting more and more work done in each
iteration. However, in Iteration 7, that number was roughly the same as the previous
iteration. The product owner is concerned and wants to know what happened. What is
the most likely cause?
YOUR ANSWER
A. Your team hit a roadblock as they reached the product features that are riskier to develop.
D. The complexity of the work has increased as more features are completed.
40. As a servant leader to your agile team, what isn't something that you would be doing?
YOUR ANSWER
41. Halfway through the project, the earned value management metrics are looking good.
This tells you that at this point in the project:
YOUR ANSWER
A. The features that have been developed are satisfying the stakeholders’ values and priorities.
B. The product increments that have been released are already delivering value to the customer.
C. The project is still on track to meet its spending, scope, and schedule targets.
D. The team has been successfully implementing agile values and principles.
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42. Why is communication more difficult on a distributed agile team?
YOUR ANSWER
C. People prefer not to get up and walk over to the other person's desk.
D. People in different parts of the world don't speak the same language.
43. How can a team improve their ability to learn about problems before they occur or
when they are just starting to happen?
YOUR ANSWER
A. Systems thinking
B. Variance analysis
C. Leading trends
D. Information sharing
44. How is chartering an agile project different from chartering a traditional project?
YOUR ANSWER
A. Agile practices are typically more spontaneous, so the project doesn't need to be defined as
clearly.
B. Agile projects typically have fewer external stakeholders, so the charter doesn't need to be as
long.
C. We expect to discover the details of what will be built during the project, so the scope is
typically less clearly defined.
D. The budget is typically smaller, so the charter doesn't need to be as formal and detailed.
45. You are a project leader in a company that follows a lean approach. Another project
leader is impressed with the work your two top programmers have done, and has
requested to "borrow" them for a tricky assignment on her current project. According to
lean, why is this not a good idea?
YOUR ANSWER
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A. Moving team members around like this will just throw both project teams back into the
Storming stage.
B. She is obviously just trying to steal your programmers away. Good luck getting them back.
C. Switching programmers between projects will increase the number of iterations required to
complete both projects.
D. Switching from one project to another is a form of waste that decreases value delivered to the
organization.
46. When would you be most likely to use key performance indicators on your agile
project?
YOUR ANSWER
A. When the team wants to know how much work they got done in the last iteration.
C. When the sponsor asks when you will be done and how much the project will cost.
D. When the customer would like to see what the final product will look like.
47. When redesigning your company's standard contract for an agile project, what would
be most important to emphasize?
YOUR ANSWER
48. On your team, the people who write the code are always looking for the most
uncomplicated approach that might be workable. Which agile methodology does it sound
like this team is using? Which core value or principle of that methodology are they
following?
YOUR ANSWER
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C. Kanban; improve collaboratively
D. Scrum; adaptation
50. It is December 1st. Our next release is due June 1st, and we have 540 points left in
our backlog. We are working in two-week iterations and want to use a control limit to
monitor our velocity to make sure we stay on track to finish on time. What should our
control limit be?
YOUR ANSWER
A. 21
B. 39
C. 42
D. 45
51. In the stand-up Jonas reports that his progress is on hold while he waits for feedback
from the marketing department. Isaac makes a note of the problem and says briefly that
he will get the response Jonas needs to keep going. Isaac must be the:
YOUR ANSWER
A. ScrumMaster
B. Proxy customer
C. Marketing liason
D. Functional representative
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52. You see that in the last month your team's throughput has gone up but their cycle
time remains the same as the previous month. What must have happened?
YOUR ANSWER
B. Estimates for the impact and probability of all the project features
55. What isn't a common control limit that might apply to your team?
YOUR ANSWER
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56. Which issue will probably be most expensive for your team to fix?
YOUR ANSWER
57. As an agile leader, you want to create a project environment in which the team
members:
YOUR ANSWER
58. What do releases, unit tests, acceptance tests, and daily scrums have in common?
YOUR ANSWER
59. Your sponsor just e-mailed you that he needs to know when the project will be done--
for a staff meeting in two hours. No problem! Anticipating this request, you have been
carefully tracking the team's _________.
YOUR ANSWER
A. Velocity
B. Work in progress
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C. Value stream
D. Completed features
60. Your team is following a test-driven development process, and all the tests for this
batch of code have passed. What will you do next?
YOUR ANSWER
62. To help understand their stakeholders better, a team may use personas. What might
a persona represent in this context?
YOUR ANSWER
A. Real people
C. Requirements
D. Best practices
63. What would be a good way for your team to come to a collaborative decision after
debating the options?
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YOUR ANSWER
A. Fist-of-five voting
B. Round-Robin
C. Kano analysis
D. Project pre-mortem
65. For iterations 1 through 6, the team’s velocity tracking chart shows 20 points, 35
points, 18 points, 23 points, 25 points, and 22 points. What does this tell us?
YOUR ANSWER
66. After the project priorities are determined in the initial planning stage of a project, it is
important to:
YOUR ANSWER
C. Work with the customer to revisit them throughout the project, especially after each iteration
D. Allow the end users to adjust them as needed throughout the project
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67. When would you plan to coach your team as a group?
YOUR ANSWER
B. In the planning meetings and retrospectives that start and end each iteration
C. After the retrospectives, between the end of one iteration and the start of another
68. As ScrumMaster, you set some time aside during the sprint retrospective to talk
about some ways your team could use Scrum practices more effectively. This is an
example of:
YOUR ANSWER
A. Training
B. Kaizen
C. Team coaching
D. Sprint review
A. Personas are virtual avatars that can stand in for team members who are working off-site.
B. Personas help a team understand and stay focused on the people who will use the system.
70. The room where your team works together, holds their meetings, and posts their
information radiators is sometimes called their:
YOUR ANSWER
A. Team room
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B. Co-location
C. War room
D. Working space
71. On your team, the people who write the code switch tasks frequently so that they are
all able to work on each part of the code. Which agile methodology does it sound like
this team is using? Which core practice or principle of that methodology are they
following?
YOUR ANSWER
A. Scrum; transparency
72. If you have to wait 45 minutes for your 15-minute project update meeting with the
PMO, how efficient is the process?
YOUR ANSWER
A. 33%
B. 30%
C. 25%
73. Frequent verification and validation is an important practice on agile projects because
it helps establish that:
YOUR ANSWER
B. The team's story points have remained consistent from iteration to iteration.
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74. You've been asked to serve as the coach of a team that is just switching to agile. In
introducing them to key agile concepts, you explain that the most effective way of
conveying information between stakeholders is:
YOUR ANSWER
A. Face-to-face conversation
B. Osmotic communication
C. Information sharing
75. Which activities might your team use to generate insights during a retrospective?
YOUR ANSWER
A. We improve and elaborate our agile process with each increment delivered.
77. Although your team has completed their last iteration, it hasn't been "approved."
What does this mean?
YOUR ANSWER
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B. The product increment hasn't passed QA testing.
C. In trying out the product increment, the customer thought of another feature to add to the
backlog.
D. In the demo, the customer decided that the team hadn't completed one of the items selected
from the backlog for that iteration.
78. Your team is beginning a new release, and things are progressing a little slower than
they initially estimated. As ScrumMaster, you are taking a servant leadership approach.
Which of the following are you most likely to do?
YOUR ANSWER
79. Your team is tracking their defect cycle time for each iteration. What are they
monitoring?
YOUR ANSWER
A. The total time it takes to fix all the defects found in an iteration
80. Which of the following issues would not lend itself to exploration with a spike?
YOUR ANSWER
B. Will our sponsor be able to gain approval of the capital spending needed to implement the
project?
C. Will our legacy applications for reporting cash transfers interface with the new system we are
developing, or will we need to replace them?
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D. Will our current vendors be able to supply the increased quantities needed for our new
product, or will we need to seek additional sources?
81. What hides bottlenecks, poses risk, and delivers no return on investment?
YOUR ANSWER
A. Gulf of evaluation
B. Gold plating
C. Task switching
D. Work in progress
82. An agile team is planning the tools they will use for their project. They are debating
how they should show what work is in progress. Of the following options, what are they
most likely to select?
YOUR ANSWER
A. Product roadmap
B. Task board
84. Your team is trying agile for the first time. Since they aren't sure how agile works,
they are closely following the Scrum approach and practices. Which level of skill mastery
is this?
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YOUR ANSWER
A. Shu
B. Kaizen
C. Advanced beginner
D. Forming
85. In which meeting or process do we restrict the discussion to those who are working
on project tasks?
YOUR ANSWER
A. Project pre-mortem
B. Daily stand-up
C. Requirements review
D. Estimating tasks
86. You've been asked to explain the concept of a sprint retrospective meeting to a
stakeholder who has never worked with a Scrum team before. You say, "It's a meeting
where we _______."
YOUR ANSWER
A. Reflect on what happened in the sprint, gather lessons learned, and look for improvements
B. Show the product owner the product increment we've just built and get feedback
C. Discuss what will be delivered in the next sprint and how that work will be achieved
D. Refine and update the product backlog, based on input from the product owner
87. What will your team try to deliver in early iterations on the project?
YOUR ANSWER
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88. In facilitating a meeting, how can you best address the problem of people taking cell
phone calls or sending texts during a meeting?
YOUR ANSWER
A. Explain that anyone who uses a cell phone during the meeting will be asked to leave.
B. Keep the meeting moving along so that people are too busy to even think of looking at their
phones.
C. Help the team agree upon some rules for phone use, and then enforce those rules.
D. Watch everyone carefully, and whenever you see them looking at their phones ask them
politely to stop.
89. Continuous integration is a best practice designed to address the issue of:
YOUR ANSWER
90. In release planning, what question does your team focus on?
YOUR ANSWER
91. Your team has recently adopted agile practices. What should they use to estimate
work items?
YOUR ANSWER
A. Story points
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B. Iterations
C. Timeboxes
D. Person hours
92. What is the best explanation for why your agile team might want to limit its work in
progress?
YOUR ANSWER
C. To improve throughput
D. To stabilize velocity
93. What will your team see on their value stream map?
YOUR ANSWER
94. A large organization is considering several high-profile projects, some of which would
be undertaken with different agile methodologies and some of which would follow a
traditional approach. Which project should the organization pursue?
YOUR ANSWER
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95. Our risk-adjusted backlog includes the work items listed below. What should our top
priority be, and why? Requirement 1 = $30,300; Requirement 2 = $7,000; Requirement 3
= $6,400 Risk 1 = $42,800; Risk 2 = $3,500; Risk 3 = $1,200
YOUR ANSWER
A. We should start working on requirement 1 as soon as possible, to make sure we deliver the
highest-value feature first.
B. Since agile projects need to balance risk and value, we should tackle both risk 1 and
requirement 1 at the same time.
C. To maximize business value and minimize waste, we should work on the requirements in
order, and only devote resources to the risks if and when they actually occur.
D. We should do a spike to see if we can reduce or eliminate risk 1, because if we can’t, the
project might not proceed any further.
96. Your lead designer comes down with the flu and misses three days of work, causing
a drop in the team’s velocity for the iteration. This change can be attributed to:
YOUR ANSWER
A. Special causes
B. Normal variation
C. Common causes
D. Acceptable limits
97. On your distributed team, Toby, Lee, Amrita, and Luis work in Los Angeles while
Darren and Momoka work in Palo Alto. This morning, Darren found a much quicker way
to refactor the user interface code. What's the best way to share this discovery with his
teammates?
YOUR ANSWER
B. Spread the news via the team's always-on Skype video chat
C. Tell Momoka, who sits next to him, and then e-mail the team leader, Amrita, asking her to
inform the L.A. team members
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98. What guideline is important to remember in your team's stand-up meeting?
YOUR ANSWER
99. Which of the following isn't true of risk management on agile projects?
YOUR ANSWER
B. The team should prioritize risk response actions over delivering valued features.
C. The team should minimize risk since risk is the inverse of value.
D. The team should address the biggest risks in the early iterations.
100. Your team has decided to use pair programming in order to:
YOUR ANSWER
101. During the daily scrum, Luca mentions that he hasn’t completed as much as he had
hoped since the last meeting because he’s run into a problem. Janna says she had the
same problem last week and offers to explain how to fix it. What should the
ScrumMaster do?
YOUR ANSWER
A. Ask Luca to predict how the delay will impact the work of his team members.
B. Ask Luca and Janna to discuss the problem after the meeting so they don’t hold things up.
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D. Have Janna explain how to fix the problem, since this will be valuable information for the
entire team to have.
102. During working hours, your distributed team has a video stream from each office
and makes heavy use of digital tools such as live chat and interactive story boards. The
result is that you can all see each other and continuously collaborate and communicate
in real time. What is this an example of?
YOUR ANSWER
A. Tacit knowledge
B. Osmotic communication
C. Virtual co-location
103. Jennifer was given her first opportunity to be a team leader last month. After doing
the job for a little while, she is now gaining confidence and is able to make independent
decisions. Which stage of skill acquisition is this?
YOUR ANSWER
A. Norming
B. Coaching
C. Ri
D. Competent
D. When an end user presses the Submit Order button, then complete the order and send a
receipt.
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105. As a member of a high-functioning agile team, which statement best describes how
you work?
YOUR ANSWER
A. You and your teammates openly discuss your mistakes and failed experiments.
B. You and your teammates almost always agree on how the work should be done.
C. Your team leader transparently directs you and your teammates as you do the work.
D. You and your teammates maintain a laser-like focus on continuously improving your velocity.
106. What would be the best way to make sure your team understands what the
customer is looking for?
YOUR ANSWER
B. Make sure the customer is keeping the master list of work ranked and updated
C. Ask the customer which user stories should be included in each iteration
D. Ask the customer to participate in the daily stand-ups and give the team their input
107. Why isn't there a planning poker card for every possible estimate?
YOUR ANSWER
A. We don't want the team members to spend too much time on a given user story.
C. We don't want the team to get too caught up in the details of the estimates.
108. As the leader of an agile team, what would be most likely to improve your
effectiveness?
YOUR ANSWER
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D. Establishing standard processes and procedures
109. To ensure the success of our project, in what order should we execute the work,
taking into account the necessary dependencies and risk mitigation tasks?
YOUR ANSWER
110. What would be most useful for identifying the most important risks early in the
project?
YOUR ANSWER
A. Risk-adjusted backlog
C. Project pre-mortem
111. Drew has just finished developing user story 2.2. Instead of starting work on the
next user story that is ready for development, he helps out with testing user stories 2.0
and 2.1, which were developed by Mandy. Why is he doing this?
YOUR ANSWER
A. The team has specialized work assignments, so another developer will need to do the next
user story.
B. The team is using live deployments into a test environment instead of iterations.
C. The team is using a pull system that draws work all the way through the cycle before another
work item can be started.
D. The team is using WIP limits and the testing queue is full, so Drew pitches in to help clear it.
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YOUR ANSWER
C. Many agile projects use fixed-price work packages or graduated fixed-price contracts.
113. Your team used to estimate their work in hours, but lately they have switched to
story points. What prompted them to make this change?
YOUR ANSWER
A. The team discovered that using story points would allow them to get out of their estimating
sessions sooner.
B. The product owner wasn't happy with the team's velocity and asked the team to find a more
efficient estimating method.
C. The estimates made during the planning poker sessions weren't accurate enough.
D. The ScrumMaster was estimating all the stories based on how long it would take her to do
them.
114. Your team holds regular sprint reviews and sprint retrospectives with the product
owner. Which agile methodology are you following?
YOUR ANSWER
A. Extreme programming
B. Scrum
C. Lean
D. Kanban
115. Why might your team want to use a burnup chart instead of a burndown chart?
YOUR ANSWER
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D. On a burnup chart, you can separate your rate of progress from changes in scope.
116. On an agile project, having the business representative prioritize the backlog is an
example of:
YOUR ANSWER
A. Vendor management
A. When they want to compare the size of their new estimates to their old estimates.
B. When they need a fast, efficient way to get reliable estimates for iteration planning.
C. When they need an initial set of coarse-grained estimates to start planning a project.
D. When they want to organize features into releases in order of business value.
118. Which feature would have the highest priority for development?
YOUR ANSWER
A. A feature with a $7,000 business benefit and a $2,000 development and delivery cost
B. A feature with an $8,500 business benefit and a $4,000 development and delivery cost
C. A feature with a $9,000 benefit and a $5,000 development and delivery cost
D. A feature with a $4,000 business benefit and a $1,000 development and delivery cost
119. In the third month of a year-long project, the sponsor pulls your lead tester off the
team to work on a one-week temporary assignment. What is most likely to happen as a
result?
YOUR ANSWER
34
B. The project cycle time will lengthen
120. In coaching team members, what isn't a guideline you would try to follow?
YOUR ANSWER
35