Meta Analisis 1
Meta Analisis 1
9.1 Introduction
With the globalisation trends and the influence of post-modern knowledge econ-
omy that have been engulfing and merging the world into one village, human
life has become unstable and unpredictable. Every day, the world experiences
new dimensions and forces that call for swiftness in human resource manage-
ment from the known traditional approach to organisational elites. These forces
whose clear direction is not well defined surface in human life with unclear
F. Miiro (*)
Islamic University in Uganda, Mbale, Uganda
International Islamic University Malaysia, Kuala Lumpur, Malaysia
e-mail: [email protected]
A. Otham
International Islamic University Malaysia, Kuala Lumpur, Malaysia
ways through which these turbulent moments in the society should be addressed,
for example, conflicts, climate changes, health and water management, to men-
tion but a few.
Moreover, when such issues arise, normally the ball is thrown to higher educa-
tion institutions to find means through which sanity can be restored in the society
with respect to human rights. These paradigm shifts cut across both developed
and developing countries. Thus, to find a suitable and sustainable culture of the
present generations and the future, the education system has begun to realise the
need for talented human resources who are agile, privy and astute in nature with
an aim of addressing the millennial demands using higher education as a tool for
real-life solutions (Sahney et al. 2004). The complex and heterogeneous world
that calls for massification and internationalisation of higher education institu-
tions can be attributed to technological hastening and global village that demand
for intellectual stature.
Looking at the above given explanations, there is no doubt that the only way
to address global work force sustainability growth in higher education institu-
tions is through talent management practices. This is because the way of think-
ing among institutional leaders to survive in this global era is far different from
yesterday in terms of capacity building and the knowledge economy issues. It is
equally important to note that the well-trained and skilled staff are the only piv-
otal point that can be able to produce graduates with vast knowledge. The glo-
balisation goals and education standards require a flexible human intellect that
can easily handle dynamism and millennial issues through quick and adjustable
decision-making implementation (Fraynas et al. 2006; Barsade and Donald
2007).
However, the issue of finding and grooming talented human resources is still an
enormous challenge faced by higher education institutions due to the fact that there
are two paradoxical situations experienced (Iqbal et al. 2013). There is worldwide
surplus of talented human resources but with a shortage at local institution level.
This is still worsened by the scarcity of talented young people and abundance of
aged people within the education arena. For instance, many universities have more
than enough qualified staff, whereas others are understaffed with fewer specialists
to boost the institution’s corporate image and governance.
That notwithstanding, nowadays, universities are still lagging behind in terms of
attracting young people who are talented and skilled. This is attributed to the nature
of their life whereby the young graduates are harder to locate and nurture, fragile,
too demanding and easier to dissipate and lose (Hernaus 2008). Other studies so far
done posit that global companies and multinational firms virtually have no sufficient
talent and potential employees to drive their aspirations and strategies ahead (Ready
and Conger 2007; Bjorkman et al. 2012). Thus, it is against this background that the
paper aims to analyse previous studies’ findings on the same matter to establish the
role of talent management practices towards higher education transformation so as
to compete in the global economy.
9 Talent Management Practices A Trajectory and Ingenuity in Higher Education... 113
The tempestuous world and its continuous influences appear to suggest changes in
beliefs, attitudes and institutional psychology demonstrating that there is a need for
transfiguring them so as to cater for concerns of total quality management within
higher education institutions (HEIs). However, this point of view looks not to be
achievable without talented staff who can cater for curriculum redesigning and
quality services. This is because the nature of past university with its traditional
approaches towards staff development and its performance cannot possibly with-
stand the challenges of the Internet that students face in this century and the future
generations to come (Scott 2000). In order to play a leading role in addressing trans-
formation challenges, HEIs must reflect on the current situations in the world as a
basis to underpin the promise of every child and the generations to come.
Today’s generation demands require masses to be holistic and well-developed in
terms of critical thinking, communication, innovation, problem solving, entrepre-
neurship and teamwork so as to fit in a mobile, diverse and non-boundaries culture
and place (Al-Atari and Rosnani 2015; Schuler et al. 2011; Scullion et al. 2010;
Stahl et al. 2012). As a result, many higher education institutions have moved from
the traditional way of managing university business to new direction of focusing on
talent management in order to cater for both institutional and stakeholder’s interests
(Collings et al. 2009; Garavan et al. 2012; Vaiman et al. 2012).
The issue of talent management can be traced way back to old days of 1865
(Simonton 2011); however as time went on, changes and demands of different styles
in organisational management came into existence questing for improved services
towards workforce reward management. The terminology has also been affected
with the changes of the time to fit the broader meaning of what should entail human
resources towards revamping organisational performance and image. Talent man-
agement is a new phenomenon in the field of millennial human management and
education. The aim is to ensure that educational institutions remain relevant to out-
compete their sister institutions in the world market through skilled staff that can
uphold succession, career planning and growth of both human resources and the
institution (Afiouni 2009; Allen 2004; Cappelli 2008).
The study done in the early 1990s, by McKinsey termed as “war on talent”,
brought new life and face in the field of managing employee shortages towards
competitive advantage, organisation excellence and sustainability (Ingham 2006;
Tarique and Schuler 2010), thus resulting into several phrases coined from the tra-
ditional human resource management systems so as to retain and cut shortages of
employees for future quality sustainability. For instance, terms like talent acquisi-
tion, retention and management, attraction and development were all brought on
board, hence leading to global talent management outcry so as to enhance organisa-
tional transformation of employee concerns in order to fit in the competitive knowl-
edge economy and changes in the world market.
114 F. Miiro and A. Otham
ment within them capitalising on their strength (Garrow and Hirsh 2008). It is
embedded within a combination of sharp minds, leadership skills and ability to
attract and inspire young blood towards better service delivery (Chuai et al. 2010).
Even though studies and scholars have divergent views on the definition of what
talent management practices should entail, they all share certain aspects in com-
mon. For instance, the goal of talent management is to attract, recruit, develop and
retain employees for creating succession plans so as to achieve organisational goals
through staff commitment and use of tactical skills and experience (Goffee and
Jones 2007; Ingham 2006; Cheese et al. 2008).
Given the fact that so far there is no propounded theory on which all scholars
zero on to define talent management and practices, the researchers summarised their
definitions within one statement to fit this study. Talent management practices mean
planning and identification of potential personnel for recruitment and development
to transform organisational performance through retention and commitment secured
from the staff with in higher education institutions. On the other hand, many studies
conducted on this topic in both academic and business sectors have found divergent
results still on this matter. The review below is for both studies done in business and
higher education sector.
resources are ageing and nearing the retirement moment, hence calling for investi-
gation of more scholarships. For instance, in 2010 alone, 303,000 scholarships were
awarded for the same effect.
In the USA and Canada, study findings seem to not be so different from what has
been established elsewhere in the world. HANOVER research (2010) in its findings
about best practices in HRM and TM by higher education institutions reveals that
higher education respondents lagged behind in key areas of implementing HRM
practices. However, there were hopes that if these institutions change their style of
operation to the desired environment, efficient ways to cope up with the time and
address the stressing factors of shrinking budgets and ageing workforce.
On the contrary, Nutakki et al. (2015) in their study done on relationship between
TM and psychological contracts in HEIs in India, data was collected from a sample
of 400 employees, the Cronbach alpha measured 0.092 after exploratory factor anal-
ysis and regression analysis, the results reveal there is a correlation between TM
practices and psychological contracts. Meaning the way the two are handled by
human resource officers strengthens or weakens the practice. However, the demo-
graphic issues were not considered to establish its influence in the whole process.
The qualitative study design findings got from 40 people through interviews and
observations insinuated that there was no systematic process to management of tal-
ents. The onus was left to ownership of the institutions to influence the practices
through advertisements and recommendations from the referees. This meant that the
issues of career planning and succession planning skills were found to be at disarray
due to the fact that skills development and retention are not done within the institu-
tion itself. On the positive side, it can be said that performance appraisal was done
but still at a level of implementation. Through observation, it was deduced that these
institutions cannot perform on the world stage market due to low levels of employ-
ees’ standards.
In addition, in South Africa, the situation seemed to give similar results as per
prior reviews done though varied in population and the place where the quantitative
study was done. This was an experimental cross-sectional survey with an aim to
establish how relevant is TM in South African local government institutions. The
analysis was done using ANOVA and MANOVA on a sample population of 578 in
which 56.2% were females, with 74.4% having working experience on the same
job. The findings disclosed that TM practices were not given due attention as seen
in previous studies. The study done using exploratory factor analysis provided
66.88% with 95% confidence of variance interval greater than p value (P < 0.05)
(Barkhuizen 2014).
Another study on the similar variable with the main objective of exploring the
application of talent management practices in local government institutions con-
firmed that talent practices were not receiving sufficient attention in the public sec-
tor due to its poor application and the lack of commitment from the management.
The same survey revealed that demographic factors determine a significant differ-
ence on their demographic characteristics. This was done through exploratory factor
analysis with 66.88% and component matrix. The result of sampling adequacy was
118 F. Miiro and A. Otham
0.927. MANOVA had a lambda value for age equal to 0. 911 [F (32,2088.900) = 1.667,
p 0.05].
What is more, a qualitative study was done still in Kenya by Gakure et al. (2013)
with an aim of finding out whether reward management influences talent manage-
ment in Kenyan universities. The finding revealed that universities had attracted
committed staff and managed to retain them. However, challenges were still in place
due to inequality and unfairness of the same reward system used. This system
seemed to be affected by the payment and recruitment of part-time staff. In the
USA, the population studied still revealed that the best way to improve organisa-
tional performance was through talent management. This was generated from a
sample composed of 61.4% males and 38.6% females. The study aimed at establish-
ing the contribution of awareness and development of talent management within
construction companies. The same study reveals that effective and skilled human
capital can be enhanced through talent practices to increase productivity and quality
services both on the side of the organisation and customer. This can be done through
collaboration in terms of sharing knowledge and teamwork.
In addendum to the above, in 2014, a study was done by DA magazine and
Cornerstone on Demand, with the purpose of establishing how the districts were
managing the biggest challenge of human resources and how they could address the
issues of the time. The survey question of multiple choice collected from 316
revealed that 25% of the principles, 26% administrators and 19% superintendents
were still handling talent in a traditional manner. Whereas 49% and 15% were satis-
fied with the mode of operation even though they were unsure of the alternative for
unified management practices, 28% of the district used talent management systems,
and 80% were either concerned or highly concerned about the teacher quality and
student outcomes.
Similarly, in a study done in India on embryonic need for talent management
systems in technical institutions, in their qualitative study which aimed at explor-
ing growth of an organisation are dealing with this new talent context, their find-
ings deduce that talent availability and quality are now tangible imitation to
strategic growth of an organisation. This is because there is a clear shift from its
full establishment; however its barriers were also found perhaps to be human
resource itself who work at risk fighting the challenges than embracing it in the
UK.
A study conducted by Jacob et al. (2014) has the purpose of examining the fac-
tors that influence the poor retention rate of academic staff at selected universities in
South Africa. A population sample of 80 academic staff with more 10 years working
experience was surveyed. The results revealed that the factors motivating staff
involved both intrinsic and extrinsic issues which made respondents to consider an
academic profession as a meagre-paying profession, of which its resources influ-
ence with little opportunity for growth. However, strings were attached on the salary
as a concern, even though the profession is considered as a superior reputation in
society. More so, many academics believe that a heavy workload makes it difficult
to meet promotion requirements and poor mentoring and capacity development,
which would benefit from academic support, unambiguous promotion guidelines
9 Talent Management Practices A Trajectory and Ingenuity in Higher Education... 119
and clear, homogenous salary packages, hence killing the whole agenda of talent
development practices. The same study revealed that the student/lecturer ratio was
quite impressive at comparisons among 23 universities; however, when it is cas-
caded at the individual university level, the matter of fact is that the challenge is
different, as lecturers are overloaded depending on the department or programme
headcount. Therefore, this whole matter reflects the impact of academic staff recruit-
ment and retention.
From the literature reviewed related to talent management practices, the study high-
lights the major best practices of the system, and some of the literature has been on
talent and job satisfaction, organisational performance, retention, and turnover
reward management but all trying to allude that talent practices have a lot of influ-
ence on the employee and organisational performance. The best practices are high-
lighted as enumerated in the studies reviewed sticking on Davies and Davies (2010);
talent identification is the process and activities defining and discovering the
required human resources needed for improved organisational performance. It
involves recruitment of high calibre people, who will be enthusiastic and highly
capable to deal with global challenges facing the institutions without affecting its
values, identity, beliefs and mission.
Talent development can be concluded as a process of enabling learning and
skills development in line with the organisations’ development agendas so as to
occupy the leadership vacuum. Institutions inject capital into staff professional
development in line with the university mission and vision with the view of meeting
quality services.
Talent culture: these are planned activities to enhance replacement of aged and
retiring staff. Institutions prepare staff who are loyal and committed in the form of
retention with the purpose of developing them to step up forces to enable the institu-
tion to achieve its agendas.
9.6 Recommendations
Basing on the challenges cited above, higher education institutions need to lay out
strategies of addressing talent management through the following ways.
9 Talent Management Practices A Trajectory and Ingenuity in Higher Education... 121
Collaboration and networking with one another to boost capacity building. This
can be done through the use of links between both developed and undeveloped uni-
versities, local and international, to sustain future quality demands.
Leadership also needs to come to grips with talent management strategy since it
is the only way through which sustainability and stability of higher education insti-
tutions can survive in the world market.
9.7 Conclusion
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