PMT 411-Introduction To Entrepreneurship and Health Systems Management-1
PMT 411-Introduction To Entrepreneurship and Health Systems Management-1
MANAGEMENT
UNIT INSTRUCTOR : DR. DAVID MASINDE
TOPICS OUTLINE
BASIC CONCEPTS AND OUTLINE
1. General overview of trends and employment situation in Kenya and the rest of the
world
2. Definitions and concepts-entrepreneurship, entrepreneurs, intrapreneurship
3. Types of entrepreneurs
4. Characteristics of success entrepreneurs
5. Importance of self-employment to individuals
6. Requirement for entering into self-employment
7. Importance of studying entrepreneurship
ENTREPRENEURSHIPAND SOCIETY
1. Entrepreneurial ventures vs. small businesses
2. Entrepreneurs' contribution to national development and general society
3. Entrepreneurship development success factors
ENTREPRENEURIAL OPPORTUNITIES
1. Identification of business opportunity
Business ideas and the opportunity
2. Sources and ways of getting business ideas
3. Evaluating business opportunities
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2. Forms of intellectual property-patents, registered trademarks, copyrights, trade secrets
etc
3. Role of Kenya intellectual property Institute (KIP I)
ENTREPRENEURIAL AWARENESS
1. Legal aspect of a business
2. Business legal forms/types, registration and licenses
3. Sources and types of business finance
4. Government policies and enablingenvironment
ENTREPRENEURSHIP MOTIVATION
1. Internal source of motivation
2. External source of motivation
BUSINESS PLANNING
1. Business plan definition
2. Uses and importance of business plans
3. Business planning process
EVALUATION
The final grade will be based on the following:
CAT 15%
Assignment 15%
Final exam 70%
Total 100%
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5. Dollinger , M(1999).Entrepreneurship: Strategies and Resources, upper saddle
River,New Jersey: Prentice Hall.
6. Timmon, J. (1995). New Venture Creation. A guide to Entrepreneurship, Chicago
Irwin Publishers.
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LECTURE ONE: INTRODUCTION TO THE CONCEPT OF ENTRPRENEURSHIP
The learner should be able to explain
1. The basic terminologies used in entrepreneurship.
2. The evolution of entrepreneurship in Kenya
3. Types of entrepreneurs
4. Characteristics of entrepreneurs
5. Importance of self-employment
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entrepreneurial development.
Provision of direct assistance to the small scale businesses all over Kenya.
Establishment of an organization that would give extension services to the small scale
enterprises.
Creating and strengthening institutions and schemes for the assistance of the small
enterprise sector
Establishment of credit guarantee schemes for loans given by commercial banks
Establish procedures to improve small scale training through the ministry of technical
I training and Applied Technology.
Overhaul the education system i.e. introduction of the 8.4.4 system.
Establish a full-fledged small industrial division in the ministry of commerce and
industry which gave rise to the District focus for rural development.
Introduction of entrepreneurship education is all levels of training.
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entrepreneur implements the idea and undertakes to operate the business.
NB: All entrepreneurs are business people - though not all business people are
entrepreneurs.
Entrepreneurs tend to be more innovative than ordinary business people and end up
An entrepreneur is therefore a central key individual in the society who makes things
happens for economic development.
Intrapreneurship
This is entrepreneurship practice within an existing business. Many organizations are
developing an entrepreneurship environment to accommodate employees who have a strong
need for creativity and innovation. These are individuals who believe strongly in their own
talents and desire to create something of their own.
Types of Entrepreneurs
a) Craft entrepreneurs
□ Exploits and utilizes personal skills to start a business without thinking of its growth
or the expansion objectives.in this type of entrepreneurship
i. There is no expanding even after along time
ii. It is not business expansion oriented.
iii. The skills can be technical skills, professional skill e.t.c
b) Opportunistic entrepreneurs
This is a person who starts a business, acts as a manager and with a view to
expand the business to maximum.
He might not have the sill to profession but he has the opportunity to start and
direct others.
He sees beyond and has abilities to initiate and venture into business that will
expand and grow.
He is innovative i.e. somebody able to delegate activities to others , ready and
able to see, scan the environment.
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c) Soloist entrepreneur
This is a self-employed person operating alone. It is common in professions such as
medical (clinics),law(advocate firm) etc
d) Acquirer
An entrepreneur who prefers to take over a business that already exist rather than start
up from the scratch.
f) Matriarch/patriach entrepreneur
This is a head of a family owned business which often employs several members of
the family
Systematic planning
□ by developing and using logical plans to meet goals
□ breaking tasks down to sub-tasks
□ developing plans which anticipate obstacles
□ evaluates alternatives
□ takes logical and systematic approach to activities
□ identifies new and potential unique ideas to reach goals
□ Switches to alternative strategies to reach goals.
Self -confidence
□ has a strong belief in self and own abilities
□ expresses confidence in own ability to complete task or meet challenges
□ sticks with own judgment in the face of opposition or early lack of success
□ confronts problems and issues directly
□ Tells others what they have to do.
Persuasion
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□ convinces people to buy the products or service
□ convinces people on providing funds
□ Asserts own competence reliability and the company product.
Self-employment
Entrepreneurship often leads to self-employment.
Factors to consider when preparing to be self-employed:
Source of finance eg savings, bank , friends and family
Government policies
Availability of competent labour force
Availability of raw materials
Availability of security
Purchasing power of consumers
Availability of transport and communication
Competition
Availability of auxiliary
Problems of self-employment
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No sharing of losses
Long working hours causing health related problems
Less consultation may lead to wrong decision making
One may be unable to employ individuals with the right competencies especially at
entry point of a business
Little expansion of business due to lack of enough funds
High competition which may lead to collapse of business
Monotony which may lead to demoralization
Advantages of Entrepreneurship
Financial gains
Self-employment which leads to job satisfaction and flexibility
Provide job opportunities to the unemployed or those seeking better jobs.
A means of opening up new industries especially in the rural areas – facilitating
globalization
A source of generating income and increased economic growth.
facilitates competition encouraging high quality products
facilitates production of more goods and services
Leads to the development of newer markets
Promotes use of modern technology in especially small- scale manufacturing to
enhance higher productivity
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Fear of delegating
High cost of production
Lack of market
Lengthy and complicated government procedure
the problem do it yourself and know it all
competition by established business
lack of funds especially before break even
Mis- management by employees
Promotion of Entrepreneurship
Integrating entrepreneurship into the education system
Registration to encourage risk taking
National companies to promote entrepreneurship
Support of entrepreneurs through friendly loans at the appropriate time.
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LECTURE TWO: ENTRPRENEURSHIP AND SOCIETY
The learner should be able to
1. Distinguish between entrepreneurial ventures and small business ventures
2. Explain entrepreneur's contribution to economic development
3. Explain entrepreneur's critical success factors
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□ This process involves not only qualitative changes but also accompanied by
quantitative changes to improve welfare.
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Legal matters-Consider government policies and regulations
Ability to cope with competition
Competent staff
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LECTURE THREE: ENTREPRENEURIAL OPPORTUNITIES
The learner should be able to:
1. Identify sources of business ideas
2. Generate business idea
3. Identify and evaluate business opportunity
Identifying a Need
A need can be an opportunity and indeed a consumer buys to satisfy need. Abraham Maslow
in his humanistic hierarchy of needs, physical needs to very high personalized needs.
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Therefore identifying an unidentified or unserved need is a sure way of generating business
ideas.
The Maslows Hierarchy of needs
Self-actualisation
Self-esteem / ego
Social needs
Basic/ Physiological needs
Brain Storming
This is a process of detaching analysis of an idea from the actual ideas.
The idea may or may not be related to a given product. In brainstorming even silly and stupid
ideas may be generated.
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a. personal interests and hobbies
b. Copying or improving somebody's ideas. (skills)
Attribute listening
This method of generating business ideas is based on changing the way one looks at
something in order to find a new use for it.
It attempts to answer the question - what do we do with this product.
b. Weakness
i. Lack of key skill
ii. Internal operations problems
iii. Low morale
iv. Poor track records
v. Weak internal image
c. Opportunities
i. Potential customers
ii. Potential goodwill
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iii. Health
iv. A favourable social
d. Threats
i. strong competitions
ii. Adverse government policies
iii. Political instability
iv. A designed economy mismanaged economy
v. Unfavorable legislation
Market evaluations
The aim is to create assurance of adequate market
The main components include:
i. Consumer demand analysis i
ii. Product price and placements
iii. No. of competitors in markets.
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negative i.e. by finding fault.
The Gordon method- is the method of developing new ideas when the individual are
unaware of the problem.
it ensures that the solution is not clouded by pre-conceived ideas or behavioral
pattern
Checklist method.- is a method of developing new ideas through a list of
related issues
Free association method
i. A new idea is developed through a chain of world association
Forced relationship it is a technique that asks questions about an object or idea
in an effort to develop a new idea it follows the following five steps
i. Isolate the element of the problem
ii. Find the relationships between these elements
iii. Record the relationship in an orderly way
iv. Analyze the resulting relationships to find ideas pattern
v. Develop new ideas from the pattern.
Collective notebook method
i. Develops new ideas by a group members regularly recording ideas
Attribute listing
i. Developing a new idea by looking at the positives and negatives.
Big-dream approach
i. Developing a new idea by looking without constraints i.e. think of the
problem and its solutions I, thinking big.
ii. Every possibility should be recorded and investigated without regard to
all the negatives.
Parameter- analysis
i. Developing a new idea by focusing on parameter identification and
creative synthesis
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ii. Parameter identification involves analysis variables in the situation to
determine theirimportance.
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Opportunity Recognition
Some entrepreneurs have the ability to recognize a business opportunity which
is fundamental to the entrepreneurial process as well as growing business.
A business opportunity represents a possibility for the entrepreneur to meet a
large enough unsatisfied need that is worthwhile.
The key to recognition of an opportunity lies in the knowledge ( education)
and experience gained either personal or through work by both
The prior knowledge is as a result of the combination of education and
experience.
The entrepreneurship needs to be aware of this knowledge and experience and
have the desire to understand and make use of it.
The other important factors in this process include
Entrepreneurship alertness
Entrepreneurial networks
Those entrepreneurs who have the ability to recognize meaningful business
opportunities are in strategic position to successfully complete the planning
and development process and successfully launch a new venture.
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5. Potential for growth
6. Where there is insufficient quantities
7. Where quality is lacking
8. Where a product or service is unavailable
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vi. To enable sourcing reliable information such as
a) Authorized publications
b) Consultants openings.
vii. To establish the final outcome of whether or not to proceed with the business.
Definitions
Invention or creativity or noveltyrefers to the process of devising a new idea, or thing or
improving an existing idea or thing. Innovation turns new concepts into realities, creating
wealth and power. Innovation can also disrupt the status quo. E.g computerization i.e
Creative destruction. Creative destruction occurs when innovations make long-standing
arrangement obsolute and frees resources to be employed elsewhere leading to greater
economic efficiency.
Innovation-it is practical application of new inventions ie it is the process of implementing
something new.
Types of innovation
1. Invention- creation of a new product, service or process.
2. Extension- the expansion of a product, service or process already in existence
3. Duplication- the replication of an already existing product, service or process
4. Synthesis- the combination of existing concepts and factors into a new formulation
Technology
It is the application of new knowledge and techniques in production. Types of technology
include:
1. Information technology-it provides access to knowledge and other information
resources
2. Technology productivity tools-it refers to technology that enable us to work more
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efficiently and effectively eg computers hardware and software,
3. Medical technology- advanced equipments that are used in medical field
4. Instructional technology- equipmens used in the process of teaching and learning
Reasons for Innovation
Innovation is essential for the entrepreneur in solving the inefficiency problems.
means of cost reduction and imposing significance social and market grip.
Profit improvements are looked at from the innovation point of view though
technology in management and production.
To encounter competition by already established businesses.
To facilitate opening up of new markets both locally and internationally.
To facilitate diversification of products risks and losses.
To protect current position of monopoly or success.
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5. Implementation - this is the actual launching of the new venture
EXERCISE
1. Identify simple types of technology an entrepreneur can take advantage.
2. Explain the factors that an entrepreneur should consider before acquiring a business
machine
3. Highlight the advantages and disadvantages of using technology
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LECTURE FIVE: INTELLECTUAL PROPERTY RIGHTS
The learner should be able to:
1. Define intellectual property
2. Describe the forms of intellectual property
3. Highlight the role of Kenya Intellectual Property Institute (KIPI)
Intellectual property
This the process of Protections of Business ideas & maintaining Secrecy
□ Most entrepreneurs will not be inventors, at least not in the classic sense but all
entrepreneurs are concerned with protecting their business ideas, especially when
those ideas are related to;
Un usual production
Unique designs e.t.c.
□ And for this to be done understand the " patent law" becomes but simply paramount
□ When entrepreneurs want to protect unusual brand name, products business ideas or
simply establishing ownership, then understanding trade marks and copyrights if vital
as a way of protecting a business idea.
□ The government law pertaining to;
Patents
Trademarks
Copyrights - are not complicated
□ Many entrepreneurs file their own patent claims or prepare documentation for
trademark or copyright protection without professional help from the Attorney or
patent agents.
□ However it is always wise to have professional assistance though the laws are simple.
a) A patent
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A patent is a grant of property right by the government to an inventor. It is issued through
the commissioner of patent rights, and the most common type of patent is called a utility
patent. All patent however, have the distinction of being assets with a commercial value
because they provide exclusive rights of ownership the patent holders.
Patents are exclusive property rights that can be sold, transferred, or used as collateral much
alike other valueable assets.
The patent law stipulates broad categories of what can and cannot be patented and in the
words of the statute any person who "invents or discovers any new and useful process,
machine manufacture, or composition of matter, or any new and useful improvements thereof
may obtain a patent"
Anything that is patentable must be new and useful (must have some demonstrated
function)
4. Disclosures
The patent office provides an important service of limited protection through the invention
disclosure programme
As a first step in seeking protection form the disclosure statement - the aim is to register an
idea with the government.
The investor explains what the items is, that it is new and useful and how it is to be used copy
is given or photograph.
This gives the investors protection as evidence of any legal tassel, or conflicting claims
giving the investor priority.
Trademarks
Trademarks include any word, name, symbol or distinguishing device or any combination
thereof adopted and used by a manufacturer or merchant to identify his goods and distinguish
them from those manufactured or sold by others.
Trade-marks can be names used in commerce such as KCA it can be a symbol or any
distinguishing device artistic in nature.
An important qualification for a trademark is that mark, name etc. must be used
commercially. Service mark-Is similar to at trademark and can be registered in the same way
with the sale protection A service market can be a name, wording used in advertising symbols
or artistic figures that create a distinctive service concept.
Copyrights
Are similar to patents in establishing ownership and protection for creative ideas but they
pertain to the intellectual property. The copyright is distinct from patents and trademarks in
that intellectual property is protected for the life of the originator plus a further 50 years.
This protection affords an extraordinary property right and substantial estates. It extends
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protection to author, composers and artists.
Trade Secrets
□ Are proprietary information "used in the course of business to gain an advantage in
manufacturing or commercialization of products or services.
□ Trade secrets
i. Formulas
ii. Patterns
iii. list of customers
iv. data bases
v. chemical compounds
vi. combinations of ingredients for commercial products
vii. process of manufacturing
viii. Complied information.
□ Every organization must keep their secrets because
Modern communications systems contain so much information which if not
guarded, the business may collapse.
Employees leaving may disseminate information to competitors.
In any business to maintain a market Niche, then desire to protect their
product.
Trade SecretsIn certain instances the entrepreneur may prefer to maintain an idea or process
as confidential, and eventually sell or license it as a trade secret. The trade secret will have a
life as long as the idea or process remains secret. A trade secret in not covered by any law but
is recognized under a governing body. Employees involved in working with an idea or
process may be asked to first sign a confidential information agreement that will protect
against their giving out the trade secret either while as employees or when leaving the
organization - this is called trade secret non -disclosure agreement.
Most entrepreneurs have limited resources so they choose not to find means of protecting
their ideas or products or services.
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2. Provide proper security measures such as escorts to all visitors
3. Avoid discussing business ideas in public places
4. Keep important travel plans secret.
5. Control information that might be presented by employees at conferences or
published journals
6. Use simple security measures such as locked file cabinets, passwords or computers,
shedders e.t.c.
7. Have employees and consultants sign non-disclosure agreements.
8. Debrief departing employees on any confidential information.
9. Avoid faxing any sensitive information
10. Mark documents confidential when needed.
11. Unfortunately protection against the leaking to trade secrets is difficult to enforce.
It is also an important marketing strategy for entrepreneurs who wish to start a new venture
hut need permission to a copy or incorporate the patent trademark or copyright with the ideas.
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LECTURE SIX: ENTREPRENEURIAL AWARENESS
The learner should be able to
1. Discuss legal aspects of a business
2. Identify and discuss various legal forms of business ownership
Legal aspects of business.An entrepreneur should be aware of certain legal requirements that
will affect his business this include an understanding of;
1. Business laws and regulations
2. Legal forms of business organizations
In addition to setting standards for products the commission also has a great deal of
responsibility and power to identify what to consider being a substantial hazard and barring
any products that may be considered unsafe.
Any products introduced by entrepreneurs must obtain clearance from the Kenya bureau of
standards under the consumers protection Act.
Building laws-These are laws enacted to ensure safety and suitability of business premises
Lab our laws-these laws guide the relationship between employer (entrepreneur) and
employee. E.g. employment act, workers injury act, labour relations act, industrial attachment
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act etc
Insurance-certain types of insurance are required by the law and cannot be avoided eg third
party vehicle insurance.
Taxation- its mandatory for business people to pay tax to Kenya revenue authority
Sole Proprietorship
Sole means single while proprietorship refers to the owner of a business owned by one person
who takes responsibility on risks of the business. He enjoys the profits or servers the losses of
the business alone.
If the name of the business is different from that of the owner the business name should be
registered with the registrar.
Sources of Capital
□ The term capital is used her to refer to the resource required to start and operate the
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business
□ He may obtain capital from;
1. his own savings
2. borrowing from friends and relatives
3. banks and other financial institutions
4. credit suppliers
5. borrowing from government institutions i.e. KJE, ICDC
6. funding from non-government organizations
7. hire purchase funds
8. The business itself from retained profits.
Liability
Liability refers to the extent which the owner of the business can be called upon to meet the
debts of the business.
A sole proprietorship is viewed as being one and the same with the owner hence does not
have separate rights and obligation.
Where a sole proprietorship business cannot pay its liabilities all its assets and the business
properties are sold in order to clear the business debts.
The responsibility of the owner of the sole proprietorship business is thus unlimited. The sole
proprietor is therefore said to have unlimited liability.
This means that the liability of the owner is no just restricted to capital contributed but
extends to include its personal property.
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7. Unlimited liability may cause loss of property.
Partnership
According to the partnership Act. A partnership is referred to as a relationship which subsists
between persons carrying on a business in common with view of making profits.
A partnership is thus an extension of sole proprietorship and is in fact necessitated by the fact
that a sole trader may for several reasons fail to carry out his business efficiently and
profitability.
Partners pull the financial and managerial skills together in order to make profit.
Formation
According to the partnership Act (934) a partnership business may come into existence
through of the following ways.
Orally
By actions of persons concerned
By a simple put in written
By a partnership deed
NBthe above ways of forming a partnership are allowed by the partnership Act, However its
better to remember that it may be made illegal under the following circumstances.
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2. The general nature of the business
3. The principle place of location of the business
4. The present Christian and sir names together with their usual residential
address.
5. The nationality of each partners
6. Any other occupation of the partners
7. The date of commencement of their business.
Types of Partners
a) General partners
These are the real partners in new sense of the partners which refers to those partners who are
the most active partners in the partnership
In most cases the general partner is a reliable of the debts of the partnership.
b) Limited partners
This is a partner whose liabilities are limited to the amount of capital contributed to the
partnership business
This type of partners do not usually participate in the management of the partnership because
if they do they lose their limited liability in respect to the transaction and decisions
participated in.
Active partner
This is the type of partner who takes the active part in the running of the business.
In most cases such a partner may be employed somewhere or may be in another business all
together
The partner contributes capital to the partnership business and the profits or losses at lower
proportions.
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Contents of a Partnership Deed
1. The nature of the business to be carried out
2. The capital and property of the firm together with the respective capital contributions
of each partner.
3. The sharing of profits or loses by partners.
4. The rules as to the case of interest on capital and drawings by partners.
5. Provision for proper accounts and their audit
6. The power of each partner.
7. The drowns for the resolution of the partnership
8. The method of determining the value of good will on retirement of drafting in of a
new partner.
9. The method of determining the amount payable to a deceased partner.
10. No partners may should carry on a competing business
11. Any changes in partnership composition must be agreed upon by all partners.
Management of Partnership
Members of a partnership are correctively responsible for the management of the business.
The members may share responsibilities and duties according to their respective skills and
availability in order to ensure effectiveness in management of the partnership.
The partners may decide to hire skilled or non-skilled labour to assist the management of the
partners.
Features/ characteristics of a Partnership
1. Mutual agency- each partner is an agent of the partnership and therefore any action
by one partner with transacting the business binds the rest of the partners provided his
actions are within the partners express or implied authority.
2. Limited life- since the partnership is a relationship originating from an agreement
between two or more members any changes in their relationship caused by factors
such as- death withdrawal of a partner e.t.c terminates the partnership or dissolves it.
3. Unlimited liability - In a partnership the partners' liability is not limited to the
amount of capital investment.The partners are separately held liable for the debts of
business and their personal properties maybe sold to meet such debts.
4. Ownership of interests- the interest of a partner in a partnership business e.g. right to
inspect the accounting records of a firm of a firm, admission or dismissal of partner
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transit of interest e.t.c must have the full consent of the partnership.
5. Sharing of profits - Each partner’s share of profits of proportional to his/her
investment in the partnership. And any agreement of non-partner to share the profits
does not make a non-partner a partner. NB circumstances under which a non-partner
may be included in sharing the partnership profits and losses.
• As compensation for services rendered to the partnership
• As compensation for the partnership use of his/her property or name.
• As payments for loans advanced to the firm
• As payment to the next of kin.
Classification of Partnerships
There are five ways through which partnership are classified
1. By trading
A partnership may be classified was:
a. Non-trading partnerships- these partnerships whose activities are to offer services e.g.
legal, medical, accountancy, teaching e.t.c.
b. Trading partnerships - these are partnerships whose main activities are manufacturing,
purchasing or sales of goods.
2. By liability
General partnerships - are partnerships in which all partners may publicity act on behalf of
the firm and each partner individually be held responsible for the debts of the firm. Their
properties may be attached to clear the debts of their partnership.
Limited partnerships - a partnership whose activities of certain partners are limited. The
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personal liabilities of such partners (limited partners) are limited to a certain amount stated.
These amounts are normally equivalent to the amount of their contributions.
NB the following conditions must be fulfilled for a limited partnership to be formed.
3. By time duration
1. A temporally partnership (joint venture partnership) - this is a partnership formed for
a specified period of time .Termination of the stated period or accomplishment of the
purpose may cause the partnership to come to an end.
2. Permanent partnership (partnership at will) - This is a partnership formed to carry the
business indefinitely .It does not have a fixed life of fulfilling its purpose
4. By activity
a) Active partner- this is a partner who is actively involved in the day to day management of
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the partnership and may be paid a salary for these services. And the partner is held liable for
the debts of the firm.
b) A dormant /sleeping partner - does not take part of the day to day management of the
partnership but contributes capital, shares profits and is liable for the business debts
5. By capital contributed
a. Real partner - a partner who contributes capital into the business and whose name
may be used in relation to transactions of the business and enjoys the profits of the
partnerships.
b. Nominal partner - is a partner who has not contributed any capital to the business
but allows his or her name to be used in the business. They are usually influential
persons whose names can be used.
He is not fully liable to the partnership debts however is he presents himself to the public in a
manner that portrays him a general partner he will be held liable.
c. Quinsy-partners - a partner who has retired from the partnership but has left his
capital in the partnership business which is treated as a loan, he earns interest
6. By age
a) Majority partner - A partner who has attained the age of 18 years and above. Such a
partner unless stated to the centrally can be held liable for the partner.
i. Partner shares only profits and not losses since he didn't participate in decision
making that may have caused such losses.
ii. The liability of the minor is limited only to the amount of capital contributed
to the business since any liabilities arising may not be part his decision
making.
iii. The minor partners can act on behalf the partnership and such acts shall be
binding on the other partnership
iv. When the minor partner attains the age of majority he/she has up to six months
to decide whether or not to continue with the partnership. If he/she decides to
stay, he has full responsibilities and rights of a major partner.
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Advantages of Operating a Business under a Partnership
1. Partnership business benefits from the talents of individual ensuring almost efficiency
and acceptance.
2. Since a partnership would be owned by a no. of partners it sets a basis of pulling
together saving to raise large capital for investments
3. Sound decision making through consultative processes
4. A higher growth rate as a result of combining ambitious from different partners.
5. Partnerships have a good will and financial influence enabling it to raise finance
easily.
6. Collateral or security of loans can be easily be raised.
7. Formation of partnership business requires minimal government interventions.
These are advanced forms of companies where a group of people pull their savings together
and contribute as capital to set up a business enterprises or companies.
These companies are governed by Acts of parliament under the Kenya all joint stock
companies fall under the Kenya Companies Act = (cap 486) of 1948
The Act lays down the formation and general conduct of joint stock companies.
Companies
A company is a business registered by the registrar of companies Act. The Act of registering
a company is known as incorporation.
Incorporation
This is a process that creates an organization separate and distinct from the person forming it
(owners)
The organization is known as a body corporate and registered company is known as a
cooperation
NB companies are business organizations or units formed to carry out a specific activity.
They are organized by processing an existence that is separate and distinct from the persons
who own it.
Companies have rights and obligations of a natural person.
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Features of a Company
1. It is an artificial person created through legal process
2. A company has rights and obligations of natural person e.g. holding and disposing
property.
3. A company has a perpetual life independency of the owners lives i.e. has perpetual
succession.
4. A company has a separate legal identity from the owner.
5. A company is created for a particular purpose
6. The owners of a company enjoy limited liability
Types of Companies
There are basically two types of companies. Namely
Public limited companies
Private limited companies
NB authorized share capital is to the total shares that have been legally authorized by the
government during the company's registration
A public limited company starts to operate after receiving a certificate of
commencement(trading)
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A private Limited Company
This is a company with a minimum of 1 persons and a maximum of 50 persons excluding all
past and present employees.
A private limited company should have name ending with limited.
Formation of Companies
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A company may be formed by any person or persons associating for a legal purpose through
registration with a registrar of companies under the companies Act.
Although a limited company is a legal person it can only act through human agents who must
register it with registrar of companies and for a company to be
MEMORANDUM OF ASSOCIATION
This is document that defines that relationship between the company and outsiders.
It informs the outsiders what the company does, the amount that is required.
The memorandum of association is the company's chatter constitution and once the company
is
registered the memo becomes a legal document that can only be altered by law.
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The clause enables people who may enter into contract with the company to
determine the extent of the company's liability.
The statement of liability should clearly specify the members’ liability regard to the
company debts.
5. Capital clause
The clause states the total capital of the company is authorized capital into shares and their
corresponding value.
In case of a public company, the capital clause will give the minimum amount of capital hat
the company must raise before it commences business.
ARTICLES OF ASSOCIATION
This document contains the rules and regulations pertaining the relationship between the
shareholders and the company among the shareholders themselves.
These rules regulate the internal relations of the company forming a binding contact between
the members and the companies and as well as among the members themselves.
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Where the company does not draw the articles of association, it can adopt the standard
articles of association contained in the company Act.
A company may alter or amend its articles of association and such amends shall be valid. The
power to alter the articles of association is specified in the memorandum of association.
List of persons who have consented to the directors of a company
The directors are chosen from the founders of the company referred to as promoters and the
list contains details of names addresses, occupations, shares subscribed and a statement of
agreement serve as directors.
NB - A private company can start its business operations immediately it is issued with a
certificate of incorporation, this is because the company does not have to invite the members
of the public to buy shares.
A public limited company must proceed to issue proposals inviting the members of the public
to buy shares. (A prospectus a notice or circular of advertisement inviting the public to
purchase the shares of a company).
Public limited companies can only be allowed to purchase goods only when the registrar is
satisfied that-:
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i. The company has raised a minimum amount of capital as required by the memo.
ii. That every director has paid to the company the minimum amount of money on the
shares to be taken.
iii. That there's a declaration by at least one director that the company shall comply with
the regulations stipulated by the law that governs companies.
Once the registrar is satisfied by the above requirements then the public limited company is
issued with the certificate of trading which will enable the company to commerce its
operations.
Advantages of a Company
1. More capital can be raised since it has large membership
2. The company offers better collateral for loans to be advanced.
3. Limited liability secures private property in case of inability to pay debts.
4. The companies have continuity i.e. have perpetual life or succession.
5. A company has a liability to hire highly qualified professionals facilitating better
management
6. Shares are easily transferable.
7. The companies have legal identity and therefore no conflicts to its members.
Disadvantages of a Company
1. Difficult to form since it is costly and has long legal procedures
2. The company has restricted operations by the memorandum of association
3. Slow decision making due to long approval procedures
4. Limited ownership caused by land of control of the firm
5. The agency burden may cause mismanagement when especially the board is weak.
6. Double taxation especially of the dividends
7. Lack of secrecy since the company has to publish its financial status annually.
Holding Companies
The company Act of the laws of Kenya defines a holding company as one which has more
than half of equity share capital of another company of which it is a member or controls a
bigger percentage of the board of directors of one or more other companies which are called
subsidiary companies.
A holding company may be public or private depending upon wishes of the promoters or
shareholders.
In Kenya a good example of a holding company is ICDC.
Public Corporations
This is the net price to which the government has stakes in
The government owns a certain percentage of the enterprises shares.
Where a government has a fall ownership of the corporation, the business enterprise is
known as a parastatal
Some public corporations are profit seeking while other are not.
examples of such public corporations include;
Kenya pipeline
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Kenya airways
KCB (Kenya commercial Bank)
Kenya lighting company (KPLC)
Parastatals are run to provide the essential services such as education, medical etc.
Public corporations
A cooperation is wholly and partially owned by the government
Corporations tend to be monopolists
Are operated on public interest not entirely on profit motive.
They are paid for by the public from the taxes collected by the government.
Parastatal Bodies
A parastatal body is an organization distinguished from a body government but in which the
government is a sole owner.
They are established by the government to perform specific functions and their management
is in the hands of board of directors.
The board of directors is appointed by the government and the parastatals bodies do not sell
shares since they are whole financed by the government.
Examples
Marketing boards
Coffee board of Kenya e.t.c.
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Marketing Boards
These are produce organizations set up to encourage and control of the Agricultural produce.
Their objective is to protect producers and consumers and may be formed by both producers
coming together or be constituted by the government.
Co-operative Societies
This refers to a co-operative,
The term co-operative is derived from cooperation
It is a body of people or a body of persons who have agreed to come together to achieve a
certain goal.
The members of the public get together to voluntarily contributes capital to the corporative
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society sharing the risks of investments in order to achieve and enjoy the benefits.
The members work out a defined plan of what the co-operative society is supposed to do.
For the co-operative society to be formed they have to submit their constitution to the
commissions of co-operative societies with the following detail.
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No member is allowed to buy more than 5% of the share capital.
The registration of the co-operative society makes it a body separate meaning it becomes a
separated entity distinct from its owners and with perpetual succession.
A number of sub-committees may be formed from the elected officers to take to take various
responsibilities of various societies.
A cooperative society should usually transact its business with its members. This business
relationship relates the following relations.
i. The customer relations- The members can be customers of the cooperative society by
purchasing its goods and services
ii. The supplier relations-The members can supply to the society by the seeling to the
cooperative society marketing their produce.
iii. The employee relations- The members can be employees who work for the
cooperative society which they jointly own.
Principles of Cooperatives
1. Open Membership
Membership is open and voluntary without artificial restriction imposed on
membership
2. Democratic administration.
The affairs of the cooperative society are managed in a democratic manner and
elections are on a one person
3. Service to members-The primary purpose of a cooperative society is to render
services to members.
4. Distribution of profits or surplus- Distribution of profits or surplus is based on a
specified rate.
5. Limited interest on capital- This is because the aim of cooperative society is to help
its members and not make profit.
6. Cooperation with officer cooperative society so as to achieve a common purpose and
a common objective.
7. Education to its members.
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Types of Cooperative Societies
A cooperative is a voluntary association of persons who come together to promote then social
e -economic interest.
The types include:-
Producer cooperatives
A producer cooperative is an association of producers such as societies which collect,process,
market and distribute the members produce.
Consumers Cooperatives
A consumer cooperative is an association of borrowers who have the same consumer needs.
The consumers buy bulky and sells to the consumers at lower/fair prices. This reduces the
cost of products by eliminating the middle men.
The main function of these cooperative societies is to purchase and distribute quality goods to
members at reasonable prices.
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Fears competition between the local traders which push prices down and provide
quality goods hence no need for cooperatives.
Many people supply enough subsequent food for themselves.
Most people cannot afford large amount of capital required to start.
Most population in Kenya lives in the rural setup and may not accept the cooperative
rule.
No proper attention to such cooperatives by the government.
The members of a SACCO are usually under one employer and members contributions are
deducted from their salaries but the employer to the cooperative society through a check of
system at regular intervals usually monthly.
At the members savings earn interest and get loans at reasonable interest rates normally 1%
per month.
Members savings serves as a security for a loan, three guarantors and a pay slip.
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It shows the various levels of which various cooperatives operate this include:
i. Primary Cooperatives
Draw membership from business organizations engaged in production of particular
goods and services.
Such cooperatives are found in specific geographical turgid or sector.
Examples:- Local agricultural societies in different regions. ,
ii. Secondary cooperatives made up of the primary cooperative within a region e.g. a
district. Through such cooperative the primary cooperative society pulls their
objectives.
National Union
□ This is the union of various cooperative unions.
□ The national cooperatives form umbrella bodies of cooperatives formed.
□ The membership of such a cooperative comprises cooperative societies or operating in
a particular production line.
Examples:-
The Kenya Planters Cooperative Union.
The Kenya Union of Savings and Credit.
Apex Cooperatives
These are the overall cooperative bodies to which all other cooperatives i.e. primary,
cooperative unions and national union are carried. An example in Kenya is the Kenya
National Federation of Cooperatives Union. They are formed to promote cooperative
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performance with the aim of:-
a. Providing information about the activities of cooperative in Kenya,
b. Providing education and training for member cooperative for efficient and
c. Represent Kenya cooperatives both regionally and internationally. Another
example is the Kenya cooperative bank.
International cooperatives: Are composed of national cooperatives from various countries
e.g. The Kenya Federation of Cooperatives
Review Questions
1. Explain advantages of running a business as a sole trader
2. Describe hurdles faced by a sole trader in raising capital
3. Explain at least 3 types of partners
4. What is a partnership deed and what are its contents
5. Briefly explain circumstances under which a partnership may be dissolved
6. Briefly explain circumstances under which a partnership deed may be ideal
7. Describe the process of setting up a company
8. What are the main features of a limited liability company?
9. Explain the features of a public company
10. What are the characteristics of a private company?
11. What are the contents of memorandum of association?
12. Define cooperative society and state reasons for formation of cooperative movement
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Steps towards Promoting Entrepreneurship by the Government
i. Increase small scale industrial sector. These are small tiny cottage industries. They
have
increased and the governments in developing schemes to help entrepreneurs
ii. Increase investments in the service sector by Increased investments in quality services
especially in the transport sector repairs services entertainment sector hospitality
sectors
iii. Increased in rural entrepreneurship development by Promoting rural entrepreneurship
and Promoting Agro exports e.g eggs , meat e.tc
iv. Development of brick making
v. Promoting women entrepreneurs in; Encouraging women to a variety of ventures
vi. Education programmes in entrepreneurship
vii. Providing cheap finance i.e. loans at low interest rates
viii. Providing cheap land or industrial estates
ix. Guaranteeing entrepreneurs market for their products
x. Government purchasing from Kenyan entrepreneurs
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LECTURE EIGHT: SOURCES OF BUSINESS FINANCE
The learner should be able to
1. Identify and explain sources of business finance
2. State advantages and disadvantages of each source of finance
3. Classify sources of finance
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2) Internal Sources
An internal source of funds is peculiar to an existing venture. The internally generated
funds can emanate from the following sources
Retained profits: - It is an accepted practice to finance the fixed and working capital
requirement from profits generated from the previous business activities of the
venture. Provisions: - Provision for tax and depreciation are another internal source
of finance. Since business tax are payable a year after profits have been declared, this
amount could serve as a source of fund for small business firm. Furthermore, annual
provisions for depreciation represent cash retained by the enterprise over and above
the normal undistributed profit.
Reducing current asset: - Reducing current assets is a source of fund and large
amount of money could be made available for financing the activities of the venture.
3) External Sources
The external sources of funds are those that are obtained outside the venture. The
external sources can be sub-divided into three namely; -
Short- term finance
Medium term finance
Long term finance
Short term finance: Short term financing involves obligation debts that have
maturity date of less than one year. The typical example of short term finance
includes goods purchased on credits, outstanding short term loans from banks/
accrued payment such as deferred taxation, salaries and wages etc. Some of the
methods of short term financing are; -
i) Open account or Trade credits/ Account payable: - It is a form of
financing in which the seller extends credits to customers. The credit is
reflected on the entrepreneur’s balance sheet as accounts payable, and
in most cases it must be paid in 30 to 90 days.
ii) Account receivable financing: - It is a short term financing that
involves either the pledge of receivables as collateral for a loan or the
sale of receivables (factoring). Accounts receivables loans are made by
banks, whereas factoring is done primarily by finance companies and
factoring concerns.
iii) Bank overdraft facilities: - An arrangement which allows a person
who keep a current account with a bank the opportunity to draw above
the balance in the account. The customers who overdraws his/her
account pays both the overdrawn account plus the interest on the
amount overdrawn.
iv) Notes payable: - These are payments to banks (commercial)
individuals or firms in which the maker of such notes endorses them in
favour of the payee. A typical example of notes payable is a
promissory note which is a short term marketable debt security in
which the borrower promises to pay a stated sum on a stated future
date, also known as one-name paper or commercial paper.
v) Commercial draft: - It is a short term credit instrument, it is similar to
a promissory note, except that the payee creates the draft in which the
drawer indicates the time on the draft or sight draft requiring payment
on presentation.
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vi) Bill of exchange: - A bill of exchange is a marketable short time debt
security in which one party (the drawer) directs another party (the
acceptor) or draw to pay a stated sum on a stated future date.
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vii) Loans from acceptance houses: - It is a method of borrowing on short
term basis from banks; this method has the advantage of securing
funds needed and at the required time. A letter of credit is a good
example.
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viii) Specialized Institutions: - Some specialized institutions were
established to provide credit facilities to the small and medium scale
enterprises, such institutions include microfinance banks, Cooperative
banks, Agricultural development banks etc.
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ix) Factoring: - It is a method of short term financing, where debts are
sold to a factor by an arrangement. A factor then assumes all the credit
risks associated with the account receivables. Though costly, factoring
has the advantage of converting an account receivable into cash and
thus saves the seller the stress of pursuing payment.
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x) Discounting bills: - Similar to factoring in many ways, discounted
bills are used by firms with lump sum of funds tied in receivables or
marketable securities who require immediate cash. Instead of
approaching their banks for loans, the firms approach finance houses
to discount their receivables and marketable securities upfront by
receiving cash lower than face value of the receivables.
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xi) Medium term Finance:- This type of finance fills the funding
requirements of a firm in the medium term. In essence, medium term
finance is not intended for long or short term use. By way of
durational availability, medium term finance can refer to funds made
available for use between two and five years. Generally, such funds are
used for acquisition of small tools and light equipment with a few
years life span. Medium term financing are debts, often obtained by
borrowing. They have implications for interest payment. The main
sources of medium term finance are: -
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xii) Bank loans: The requirements for bank loans are usually tedious and
cumbersome for young entrepreneurs to meet, this is not to say it is not
possible. According to Kuratko & Hodgetts (2007) to secure a bank
loan, an entrepreneur must be able to provide answers to the five
mostly asked questions together with descriptive commentaries: -
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LECTURE NINE: CREATION OF AN ENABLING ENVIRONMENT AND
ENTRPRENEURIAL MOTIVATION
The learner should be able to
1. Explain ways by which the government can create an enabling environment
2. discuss internal motivation to entrepreneurship
3. discuss external motivation to entrepreneurship
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External motivation factors
1. Retrenchment from ones formal employment
2. Lack of employment
3. Job insecurity
4. Disagreement with employer
5. Dissatisfaction with ones job
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LECTURE TEN: BUSINESS PLANNING
Planning as a formal document contain a mission statement description of the firm's goods
and services, a market analysis, financial projections and description of management
strategies together with policies for attain the goals.
Planning is a process of determining the goals and objectives of the enterprises for a future
period of time developing the strategies guiding the firms operational and utilizing the
available resources towards achieving the set goals and objectives.
Planning involves;
Predicting into the future by defining the enterprise vision/ mission statement
Determining the organizational goals and objectives
Formulating strategies towards achieving and objectives.
Assigning of responsibilities and functions
Allocating resources
Monitoring and evaluation
Taking corrective action or re-designing the original.
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Planning helps entrepreneurs in the following ways.
To develop the most effective way of achieving maximum growth.
To properly informed about the competitors and the able to predict their next cause of
action
To meet up with the consumers needs and income
To meet up with the frequent changes in the market
To be acquitted with the market forces of fluctuations.
To have adequate knowledge of the financial requirements of the business.
Planning functions involve formulation of the enterprise goals, objectives, strategies, policies
standards, budgets, procedures and programmes to be embarked upon towards fulfilling the
business mission statement.
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purchases
experiences
cash
f) Procedures - help and entrepreneur to chart the sequence or related tasks to be
performed for the accomplishment of the enterprises objectives it enables the
entrepreneurship determine how a particular task will performed and when it should
be done.
g) Methods reveal the manner of performing specific tasks. It mainly Prescribes how one
step of a procedure should be carried out.
h) Programme - are a set of activities- undertaken to accomplish objectives e.g a
Production programme may specify a production objective Production standard or
even production policies.
Business Plan
Definition: a business plan is a document that convincingly demonstrate that your business
idea can sell enough of its products and services so as to make products and services so as to
make satisfactory profit and attractable to potential financiers.
In other words a business plan in a road map you can follow to start and manage a successful
business. It shows step by step on how to start, fund, manage, monitor, and evaluate a
successful business.
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To avoid silly mistakes
It defines and focus business objectives and goals
As a tool for fundraising, marketing, monitoring, evaluation, staffing
To be realistic on our intentions
To clearly communicate your vision/ ideas to other within and outside.
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8. it establishes the financial needs of a business and suggests the possible sources of
financing
9. suppliers need to see a good business plan before signing contracts to supply large
quantities of materials
10. Customers want to review a business plan before buying a product that may require
significant long term commitment such as high technology equipments and machines.
11. Lenders such as banks and investors require a business plan to assess the possibility of
receiving their money back. They will not lend money for ideas they do not believe
viable even when security is provided.
12. it helps to identify critical factors for successful entry and growth of a businesses in a
given market place.
Executive Summary
N/B. This should be done last
It includes the;
1. type of venture
2. products/ service to be offered '
3. how unique
4. it there a major opportunity for products/ services
5. the business status/ stage
6. legal form of business
7. location of business
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8. target market
9. . % share of market
10. competitor strength and weakness
11. strategy of entering the market
12. managing staff and their qualifications and experiences
13. Time frame for accomplishing your goals.
14. how much money needed for starting and running the business
15. what type of financing are seeking
16. loan
17. grant
18. the strength of the business that will make it succeed
19. future plans of the business
Business Description
For a new start-up business it will include
1. objectives, vision, mission statement and goals
2. specific objectives (SMART)
a) service objective (quality of service)
b) profit objective ( actual % and amount targeted)
c) growth objective
d) social objectives ( corporate responsibility)
3. type/form of business venture
4. date of commencement
5. physical location
6. advantages of the location
7. postal address, physical address/ street/buildings/ road
8. telephone contact/ email/ fax/website
9. brief history of the business (company)
10. experiences of the owners
Marketing Plan
description of the target market ( customer segment)
Description of products/ services
prices of products/ services
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distribution of products /services
promotion of productions/ services
Competitor Analysis
internal analysis both strength and weakness
external analysis ( opportunities and threats)
environmental analysis (political, social, economic, regulatory factors that can impact on your
business)
Business Operation
1. Product/service development design and facilities.
2. Description of premises
3. ownership status
4. renovations/ facelifts/medications
5. products and services to be offered
6. machinery, tools, equipment and other facilities required
7. implementation
a) procurement
b) repair and maintenance
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c) future expansions
8. legal requirements: business name, tax compliance, labour laws, by-laws e.t.c
9. monthly overhead expenses
10. professional and support services
Financial Plan
1. pre-operational costs ( costs before start-up
2. working capital
3. projected monthly cash flow statement
4. projected annual cash flow statement
5. projected profoma income statement
6. projected balance sheet Appendix
7. brochures and advertisement materials
8. maps and photos of location
9. copies of lease and contracts
10. company certificates of registration
11. list of assets available as collateral for a loan
12. copies of licences
13. research and marketing results
14. any other materials needed to support your business plan
15. list of equipment owned or to be purchased
Suppliers who may want to see a business plan before signing a contract together with
customers who may want to see the business plan before buying the product or service and
the available resources
Suppliers who may want to see a business plan before signing a contract together with
customers who may want to see the business plan before buying the products pay more
attention to the i) experience of the entrepreneur
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ii) Market projections
□ Lenders will primarily be interest in the ability of the new venture to pay back the
debt of together with the interest within a designated period of time.
□ Banks want facts with an objective analysis of the business opportunity and all the
potential risks associated with a business
□ Lenders focus on the 4cs of credit i.e
i. Cash flow
ii. Collateral
iii. Character
iv. Contribution of equity
v. The business plan must therefore reflect the entrepreneurs credit history, the
ability of the entrepreneur to meet the debt and the interest payable (cash flow)
the collateral or tangible assets being seemed for the loan and the amount of
personal equity the entrepreneur has invested in the business.
□ Investors on the other hand place more emphasis on the entrepreneurs character then
lenders.
□ Investors want to make sure that the entrepreneur is complaint and willing to accept
this involvement.
□ They also demand a high rate of returns and will therefore focus on the market and
financial projections
□ In preparing a business plan it is important for the entrepreneurs to consider the needs
of external sources and not merely provide their own perspective.
The entrepreneurs are expected to sell their business concept in this short period - try and
persuade potential investors that his is a good investment
The focus of such presentation is why this is a good opportunity - an overview of the
marketing program.
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Concluding remarks might reflect the recognized risks and how the entrepreneur plans to
address them.
Unlike oral presentation -written presentation requires the entrepreneur to consult where
necessary the services of lawyers accountants, marketing consults and engineers in
preparation of the business plan.
The plan must give a detailed account of the needs of the expected readers.
Information Needs
□ Before committing time and energy to preparing a business plan, the entrepreneur
should do quick feasibility study of the business concept to see whether there are
possible barriers to success.
□ The information obtainable from the many sources should focus on:
i. Marketing
ii. goals and objectives
iii. finance
iv. production
Goals and objects that are too general or that are not feasible make the business plan difficult
to control and implement.
In order to build a strong marketing plan with reasonable and measurable market goals* and
objectives the entrepreneur will need to gather information on the industry and market.
Most entrepreneurs have difficulty with this stage and do not of tern known where to begin.
The best way to start is to first visualize the following process of gathering market
information.
Local competition
Strengths & weakness
Market positioning Market objectives
□ This means that we start with very broad -based data and information and work down
until we develop a positioning strategy and quantifiable goals and objectives.
□ We begin the process by evaluating the general environments trends - this would
include household income trends.
Population shifts
Food consumption habits and trends o Travel trends and o Employment trends
□ The next step is to assess the trends in the national food service industry- here the
points of interest would be;
Total food sales
The commercial restaurant sales e.t.c.
□ This first two stages focuses on the national market and the located
□ This consists of the general local economic trends and as assessment of the local food
industry
□ The final step is an analysis of the local competitive environment by analyzing each
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competitors strengths and weaknesses.
□ Once this analysis is completed, the entrepreneur is ready to clarify the product of
service he/she would offer, the actual market positioning in the competitive
environment and the market objectives - in order to form the marketing plan.
It should be comprehensive enough to give any potential investor a complete picture and
understanding of the new venture
The following is a simple outline of a business plan.
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a) the pricing
b) the distribution
c) the promoters
Introductory page
□ This is the title of cover page that provides a brief summary of the business plan's
content. The introductory page should contain the following:
The name and address
The names of entrepreneurs (Tel, Fax , Email, Box e.t.c)
A description of the company and the business nature
The amount of finance needed
A statement of the confidentiality of the report.
Executive Summary
□ This section of the business plan is prepared after the total plan is written - normally
to maximum of two pages.
□ It should stimulate the interest of the potential investor and therefore should not be
taken lightly
□ The executive summary should be concise and convincing, addressing issues such as
The business concept or model
The unique aspects of concept
The individual starting the business
How the money will be made and how much
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Description of the Business
The description of the venture should be detailed so as to enable the investor to ascertain the
size and scope of the business
This sect ion should begin with the mission statement and vision of the business venture
□ The statement basically describes the nature of the business and what the entrepreneur
hopes to accomplish
□ The definition will guide the firm through long -term decision making
□ After the mission statement a number of important factors that provide a clear
description and understanding of the business venture should be discussed.
□ Key elements are the:
Products or services
The location and size of the business
The history of the venture.
Production Plan
The plan should describe the complete product. If some or all of manufacturing process is to
be subcontracted
The plan should describe the sub-contractors, including location, reasons for selection, costs
and any contracts competed.
Others include - manufacturing operations and layout the raw materials the suppliers, costs
capital equipment e.t.c.
Operation Plan
This section goes beyond the manufacturing process and describes the flow of goods and
services from production to the customer
It includes storage, shipping, control procedures, customer support services Others include
renovations, product service, machinery and tools et.c
Marketing Plan
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The marketing plan- is an important part of the business plan since it describes how the
product or service will be distributed, priced and promoted.
Marketing plan - is an important part of the business plan since it describes how the product
or service will be distributed, priced and promoted
Organization Plan
The organizational plan in part of the business plan that describes the ventures form of
ownership
That is, proprietorship, partnership or corporation
The details the shares of stock authorized, share options as well as names and resume of
directors It details the organizational structure.
Financial Plan
Is an important part of business plan since it determines the potential investment commitment
needed for the new business venture and indicate its economic feasibility
Appendix
The appendix of a business plan generally contains any back-up materials that are necessary
in the text of the document. Reference to any documents in the appendix should be made in
the plan itself.
Review Questions
1) What are the components of planning function?
2) What is the importance of preparing business plans?
3) How do Potential Lenders and Investors Evaluate the Plan
4) Describe the contents of a good business plan
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Health Management
An organisation refers to the structure of relationships among individuals. It means every
organisation whether business, social, religious or political is basically a group of people
formed to accomplish some common objectives.
Definitions of Management
Management is getting things done '-through other people". Management" is that function of an
enterprise which concerns itself with the direction and control of the various activities to attain
business objectives...
Characteristics of Management
The functions of management are required at all levels of organisation and in all areas of business.
Management is purposeful. Management exists for the achievement'of specific objectives. It is a means
towards the accomplishment of predetermined goals.
The success of management is measured by the extent to which desired objectives are attained
Management is an integrative force. The essence of management lies, in the coordination of individual
efforts into a team effort.
Management is a social process. Management is done by people, through people and for people.
Management is multidisciplinary. Management has to deal with human behaviour under dynamic,
conditions. Management is a continuous process-Management is a dynamic and an on-going
process.
Management is intangible. Management is an un-seen, or invisible force. It cannot be seen but its
presence can be felt everywhere in the form of results.
Management is an art as well as a science. It contains a systematic body of theoretical knowledge and it
also involves the practical application of such knowledge.
On the basis of these characteristics, management may be defined as continuous social process involving the
coordination material resources in order to accomplish desired objective.
Management as an Art
An art may be defined as a skill, or knowledge-in- a particular field of activity or a method of doing a
thing. It means, art involves the practical/application of theoretical knowledge and skills to achieve
desired results
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a) The process of management involves the use of knowhow i.e. knowledge .and skills. Every
manager has to apply certain-knowledge and skills while dealing with people
b) Management seeks to achieve concrete practical results ie profits, growth etc
c) 'Like any other art, Management is creative. It brings out new situations and makes resources
productive
d) Like, any other art, management is a personalized process. Every;^f manager has his own
approach and technique depending upon his perception and the environmental conditions.
e) Good management is efficient and the success of a manager is measured by the effective '
realisation of organisational goals.
Management as a science refers to the application of scientific methods in making decisions and
evaluating different courses' of action, to involves obtaining of complete, valid and reliable information
in respect of the problem under consideration, before making a decision.
LEVELS OF MANAGEMENT
The different levels of management may be classified into four categories:' –
o Top management;
Intermediate or upper middle management;
Middle management a nd
Supervisory or operating management.
Top Management
The management of a company consists of the board .of directors and chief executives. Chief
executive may be' known as managing 'director, general manager, president, chairman - cum-
managing director, etc. Top management is the ultimate source of management authority and it is
accountable for overall management to the shareholders of the company. The main functions of top
management are as follows:
i. To analyze, evaluate and deal with the environmental forces:
ii. To establish, overall long-term goals and policies of the company including the master
budget;
iii. To appoint departmental and other key executives;
iv. To represent the company to the outside world, e.g.. trade associations.
v. government, trade unions, etc;
vi. To exercise overall review and. control on the company's operations: and
vii. To coordinate the activities and efforts of different departments.
Intermediate Management
Intermediate or upper middle management comprises departmental or divisional heads, e.g., works
manager, marketing manager, personnel" manager, finance w manager etc. Each one of these
managers is responsible for the efficient an coordinated functioning of. his own department in
accordance with the basic objectives and policies laid down by the top management.
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Middle Management
This level of management consists of deputy heads of departments and sectional officers such as
plant manager, area sales manager or branch manager, office manager, chief accountant^ purchase-
officer, etc,
The middle management usually performs the following functions:
1. To interpret and explain the policies framed by top and intermediate managements.
2. To compile and issue detailed instructions regarding operations.
3. To co-operate among themselves so as to integrate various parts of a division or a department.
4. To motivate supervisory personnel to work for organisational goals.
5. To develop and train supervisory and operative personnel.
SKILL OF MANGMENT
Different types of skills are required to manage effectively a large organization in a dynamic environment.
Technical skills
Technical skills refer to the ability and knowledge -in using the equipment, techniques and procedures'
involved in "performing specific tasks.
Human skills
Human skills consist of the ability to work, effectively with other people both as individuals and as members
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of a group. These are required to win co-operation of others and to build effective work teams.
Human skills are reflected in the way a manager perceives his superiors, subordinates and peers.
Conceptual skills
Conceptual skills comprise the ability to see the whole; organization and ' the inter-relationships between its
parts. These skill's refer to the ability to visualize the entire picture, or to consider a situation in its totality.
'Such skills help the manager to conceptualize the environment
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CHAPTER 2: FUNCTIONS AND PRINCIPLES OF MANGMENT
FUNCTIONS OF MANAGEMENT
The process of management consists of several interrelated activities. These activities are known as
the functions of management
The various functions mentioned by different experts may be classified into these five categories as
follows
Function Sub function
Planning Forecasting, decision-making, establishing objectives. policy
making, programming, scheduling^ budgeting, strategy
formulation, problem-solving, setting procedures, innovation,
research, investigation,, etc.
PRINCIPLES OF MANAGEMENT
A principle is a fundamental statement of truth that provides a guide to. thought. and action. It establishes a
cause and effect, relationship between two or- more variables. The principles of management lay down
guidelines for improving management
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take more realistic view of organizational" problems and .their solution
Organising
Organising is the process of establishing harmonious authority-responsibility relationships among
the members of the enterprise. It is the function of creating a structure of duties' and
responsibilities. The network of authority responsibility relationships is known as organisation
structure.
To improve research in management
The body of management principles serves as the basis for productive research so as 'to expand future.
horizons of management knowledge.
To attain social goals-The standard of living of the people in a society depends upon- the 'quality of
management
Nature of Management Principles
The principles of management contain the following characteristics
Universality of principles:
Management principles are fundamental truths of general validity. The> can be applied in different types of
organisations, e.g., business, government, educational, military, etc
Dynamism:
Management principles are flexible guides rather than hard and fast: rules. These are dynamic rather than static,
diagnostic rather than determinative.
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Relativity:
Management principles are relative rather than absolute. Therefore, these should be applied according to the
need of the organisation and demands of the situation
Human limitations:
Management is an inexact social science because it deals with liftman behaviour. Human
behaviour is very'complex and unpredictable and in order to understand and influence it various
principles 2developed in other disciplines are being increasingly applied in the field of
management.
Principles of Management
Division of Work
Division of work or specialization of labour belongs to the nature order. It helps a person to acquire an ability and
accuracy with which he can do more and better work with the same effort every person in the organisation
should be limited as far as possible to the performance of a single leading function
Authority and Responsibility
According to Fayol, responsibility is a natural consequence of and a corollary to authority.
Discipline
Discipline is defined as respect for agreements which are, directed at achieving obedience, application,
energy, and out- ward marks of respect.
Unity of Command
Every subordinate should receive orders and be accountable to only one supervisor
Dual or multiple commands is a perpetual source of conflict.
Unity of Direction
The principle of unity of diretion seeks to ensure unity of action Unity of direction should not be confused with
the unity of command. Unity of command pertains to the functioning of the personnel while unity of direction
refers to the functioning of the body corporate.
Remuneration of Personnel
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The amount of remuneration and the methods of pay be just and fair and should provide maximum possible
satisfaction for both employees and employers.
Centralisation
According to Fayol, the question of centralisation and decentralisation is a matter of finding the optimum
degree for the particular concern. The degree of concentration of authority should be based upon optimum
utilisation of all faculties of the personnel
Scalar Chain
Scalar chain refers to the chain of superiors ranging from top to bottom authority to the lowest level in the
organisation. There should be a clear line of authority ranging from top to bottom of the organization. All
upward and downward communications should flow through each position of authority along the scalar chain.
Order
This principle is concerned' with the arrangement of the things and placement of people. In
material order, there should' be- a place for everything and everything should be in its proper place.
Equity
Equity implies that employees should be treated with justice and kindness. Managers should be
fair and impartial in their dealings with subordinates. They should adopt a sympathetic and unbiased
attitude towards; workers.
Initiative
Employees at all levels should be given the opportunity to take i initiative and exercise judgment in the
formulation and execution of plans Initiative refers to the freedom to think for one-self and use of
discretion in doing work.
Sprit de Corps
This refers to harmony and mutual understanding among the member of an organization. Union, is
strength and unity in the staff is foundation of’ Success in any organization. Management should
not
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follow the policy of/divide and rule'.
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