Pearson Higher Nationals in

Computing
Unit 03: Professional Practice
Assignment 01
 Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title BTEC Higher National Diploma in Computing

Assessor Internal Verifier

Unit 03: Professional Practice
Unit(s)
Work Related Learning Report: Design and Deliver a Training
Assignment title Programme

Sembukuttige Madhubhani Nisansala

Student’s name
List which assessment Pass Merit Distinction
criteria the Assessor has
awarded.
INTERNAL VERIFIER CHECKLIST

Do the assessment criteria awarded

match those shown in the assignment
brief? Y/N

Is the Pass/Merit/Distinction grade

awarded justified by the assessor’s
Y/N
comments on the student work?
Has the work been assessed
accurately? Y/N

Is the feedback to the student:

Give details:

• Constructive?
Y/N
• Linked to relevant assessment
criteria? Y/N

• Identifying opportunities for

improved performance?
Y/N
• Agreeing actions? Y/N

Does the assessment decision need

amending? Y/N

Assessor signature Date

Internal Verifier signature Date

Programme Leader signature (if
required) Date
 Confirm action completed
Remedial action taken

Give details:

Assessor signature Date

Internal Verifier
signature Date

Programme Leader signature

(if required) Date

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 3

 Higher Nationals - Summative Assignment Feedback Form
Student Name/ID Sembukuttige Madhubhani Nisansala / E191807
Unit 03: Professional Practice
Unit Title

Assignment Number 1 Assessor

02.07.2023 Date Received
Submission Date 1st submission
Date Received 2nd
Re-submission Date submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction P1 P2 M1 D1
Descripts

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios

Pass, Merit & Distinction P3 P4 M2 M3 D2
Descripts

LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P5 P6 M4 D3
Descripts

LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P7 P8 P9 M5 D4
Descripts

Grade: Assessor Signature: Date:

Resubmission Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place
and grades decisions have been agreed at the assessment board.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 4

 Assignment Feedback
Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor Date
signature

[email protected] 02.07.2023
ademy
Student Date
signature

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 5

Student Declaration

I hereby, declare that I know what plagiarism entails, namely to use another’s work and to
present it as my own without attributing the sources in the correct form. I further understand
what it means to copy another’s work.

1. I know that plagiarism is a punishable offence because it constitutes theft.

2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will
be my own, and where I have made use of another’s work, I will attribute the source in
the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document is
not attached to the assignment.

Student’s Signature: [email protected] Date: 02.07.2023

(Provide E-mail ID) (Provide Submission Date)

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 6

Higher National Diploma in Business
Assignment Brief
Student Name /ID Number Sembukuttige Madhubhani Nisansala / E191807

Unit Number and Title Unit 3: Professional Practice

Academic Year 2022/23

Unit Tutor Ms Leandra Joseph

Assignment Title Work Related Learning Report: Design and Deliver a

Training Programme

Issue Date 11.04.2023

Submission Date 02.07.2023

IV Name & Date

Submission format

The submission should be in the form of an individual report written in a concise, formal business style
using single spacing (refer to the assignment guidelines for more details). You are required to make use of
headings, paragraphs and subsections as appropriate, and all work must be supported with research and
referenced using Harvard referencing system. Please provide in-text citation and a list of references using
Harvard referencing system. Please note that this is an activity-based assessment and your report should
include evidences to the activities carried out individually and/or in a group.

To carry out the activities given on the brief, you are required to form groups, comprising maximum of 6
members.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 7

 Unit Learning Outcomes:

LO1 Demonstrate a range of interpersonal and transferable

communication skills to a target audience.
LO2 Apply critical reasoning and thinking to a range of
problem-solving scenarios.
LO3 Discuss the importance and dynamics of working
within a team and the impact of team working in different
environments.
LO4 Examine the need for Continuing Professional
Development (CPD) and its role within the workplace and
for higher-level learning.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 8

Scenario

Assume yourself as the event coordinator working in an event

planning organization specialized in delivering trainings on IT and soft
skills. You have been appointed to design and deliver a training event
on IT /Soft Skills to an identified audience. You are required to
complete the project within 2 months and the training plan and
resources should be finalized as per the requirement of the client.

You are required to form a group of not more than 10 members in

order to carry out the event. The event will be headed by an event
manager/ leader and each group member will be assigned a set of
tasks. While designing and delivering the event,

 the skills required to make the event successful

 challenges faced during the design/ delivery
 Critical evaluation of the problems, challenges faced and the
methods used to overcome them
 The need for continuously develop in a professional
environment

Need to be thoroughly considered.

At the end of the event, produce an individual report by each

member covering the following tasks.

Task 1:

Demonstrate how you are planning to effectively deliver the training

event by designing a professional project plan with following details.

 Roles appointed to group members and an evaluation of

interpersonal skills of each member that justifies the assigned
role in the team.
 Goal and objectives of the project
 Evidence to the communication styles and formats used to

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 9

 communicate with the client and
the team members and the
findings/ outcomes of the communications.
 Challenges/ problems identified and the plan to overcome
them
 A professional project schedule with the activities, milestones
and contingencies identified to demonstrate the effective time
management skills in order to plan the training .

Task 2

Research different problem-solving techniques that can be used to

solve the identified problems in task 1 and demonstrate how critical
reasoning can be applied to identify a solution to the identified
problems in planning and designing of the training event.

Critically evaluate the solution methodology used to solve one of the

identified problems and justify how selected methodology helped you
to successfully solve the problem and achieve the project objectives.

Task 3

Work in your team by contributing your skills and knowledge to meet

the project goal. Critically evaluate your own role and contribution to
the group for the completion of the training event.

Discuss the importance of having dynamic team members in a group

to meet its goals by referring to the role assigned to the group
members and analyse how team dynamics among your group
members effectively helped to achieve the shared project goal.

Task 4

Discuss with examples, the importance of continuous professional

development (CPD) in a work setting by evaluating the range of CPD
criteria that can be used to measure the effectiveness of your

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 10

 employees in your organization.

Produce a continuous professional development (CPD) plan using the

criteria identified above with relevant to the responsibilities, required
skills, performance objectives for the members of your team. Review
different motivational theories and discuss how they can be helpful to
improve the performance of the team members and meet the
objectives of the developed CPD plan. Justify how the developed CPD
supports in building the motivation of your team.

Table of Contents
Table of figures...........................................................................................................................
Acknowledgment........................................................................................................................
Activity 1 (Designing a Training Program).................................................................................
1.1. Introduction........................................................................................................................
1.2. Group members..................................................................................................................
1.3. Assigning Roles and Evaluation of interpersonal skills......................................................
1.3.1 Interpersonal skills:......................................................................................................
1.3.2 Some important interpersonal skills in the field...........................................................
1.3.3 Assigning roles to team members.................................................................................
1.4. Goals and objectives of the program..................................................................................
1.4.1. Goals...........................................................................................................................
1.4.2. Objectives....................................................................................................................
1.4.3. The SMART goals......................................................................................................
1.5. Evidence for team work.....................................................................................................
1.6. Challenges/problems faced and how we overcome them.....27
1.7. The project schedule with the activities, contingencies and
milestones identified........................................................................28
1.7.1 Gantt Chart...................................................................28
1.7.2. Contingencies..............................................................................................................

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 11

 1.7.3.........................................Agenda
.........................................................30
Activity 2 (Problem solving).......................................................................................................
2.1 How we solved some of our major problems......................................................................
2.2. SWOT Analysis.................................................................................................................
2.2.1. Personal SWOT analysis done to improve myself for the
betterment.............................................................................................................................
3. Activity 03 (Importance of having dynamic team members)..................................................
3.2. Importance of having dynamic team members...................................................................
Task 04.......................................................................................................................................
4.1 The importance of continuous professional development (CPD)
in a work setting by evaluating the range of CPD criteria that can be
used to measure the effectiveness of your employees in your
organization...............................................................................................................................
4.1.1 What is CPD?...............................................................................................................
4.1.2 Types of CPD:..............................................................................................................
4.1.2.1. Active CPD..............................................................................................................

4.1.2.2. Passive/Reflective CPD............................................................................................

4.1.2.3. Self – Directed CPD.................................................................................................
4.1.3. Importunes of CPD......................................................................................................
4.1.4. Contribution of CPD for my personal learning............................................................
4.1.5. Motivation Theories....................................................................................................
4.1.6. Maslow’s theory of hierarchical needs............................................................................
4.1.7. Hertzberg’s two factor Theory.....................................................................................
4.1.8. McClelland’s theory of needs......................................................................................
4.1.8.1. Need for Achievement..............................................................................................
4.1.8.2. Need for affiliation...................................................................................................
4.1.8.3. Need for power.........................................................................................................
4.1.8.4. McGregor’s theory X and theory Y..........................................................................
4.1.9. Vroom’s theory of expectancy.....................................................................................
4.1.10. Alderfer’s ERG theory..............................................................................................
Conclusion..................................................................................................................................
References..................................................................................................................................

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 12

Table of figures
Figure 1 - WhatsApp Screen Shot..............................................................................................................
Figure 2- WhatsApp screen shot................................................................................................................
Figure 3- WhatsApp Screen Shot...............................................................................................................
Figure 4 - Zoom meeting Screen Shot........................................................................................................
Figure 5 - Practicing Activities.................................................................................................................
Figure 6 - GANTT Chart...........................................................................................................................
Figure 7 - Maslow's Theory........................................................................................................................
Figure 8 - McGregor’s theory....................................................................................................................
Figure 9 - ERG theory.................................................................................................................................
Figure 10 - ERG Theory..............................................................................................................................

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 13

Acknowledgment

First of all I would like to add my gratitude for my

lecturer for educating me about Professional
Practice. Then I would like to express my sincere
gratitude to my parents, university mates, and all
the academic and non-academic staff of Esoft
Metro Campus.

Author,
S. M. Nisansala.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 14

Activity 1 (Designing a Training Program)

1.1. Introduction
As the occasion facilitator in an occasion arranging organization specialized in IT and
delicate abilities preparing, we have been allocated the errand of planning and conveying
an occasion inside a two-month time period. This person reports points to diagram the
arrangement for successfully conveying the preparing occasion, address the challenges
confronted amid the plan and conveyance stages, fundamentally assess the problem-
solving strategies utilized, evaluate the commitment to the group's victory, and emphasize
the significance of nonstop proficient improvement (CPD) in a work setting.

1.2. Group members

 Group Number : 02

 Madhu E191807

 Heshan E193002

 Shavin E009650

 Nilma E161586

 Aksha E182482

 Imandive E131811

 Methmi E193572

 Nethmini E162898

 Pramoth E171966

 Dillon E172400

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 15

1.3. Assigning Roles and Evaluation of interpersonal skills.

1.3.1 Interpersonal skills:

 Communicational skills.
 Active listening
 Concise and clear language
 Verbal communication
 Non-verbal communication
 Collaboration and teamwork
 Empathy
 Leadership
 Conflict resolution
 Emotional intelligence

Interpersonal skills play a crucial role in fostering effective communication,

collaboration, and relationship-building. They encompass important abilities like active
listening, empathy, conflict resolution, and adaptability. These skills enable individuals to
connect genuinely with others, navigate diverse perspectives, and work harmoniously in
teams. By leveraging their interpersonal skills, professionals can ensure successful
outcomes in the training event through positive interactions and productive teamwork.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 16

1.3.2 Some important interpersonal skills in the field.

 Conflict resolution.

 Conflict resolution is an essential skill in any team or professional setting. It

involves effectively addressing and resolving conflicts in a constructive manner.
By understanding various perspectives, actively listening, and finding mutually
beneficial solutions, conflict resolution fosters positive relationships and paves the
way for collaboration and success in the training event.

 Communication skills.

 Communication skills are vital for effective interaction and collaboration. They
encompass the ability to express ideas clearly, listen actively, and adapt
communication style. Strong communication skills facilitate understanding, build
relationships, and ensure the successful delivery of the training event.

 Leadership

 Leadership is a critical aspect of any successful project or event. It involves

guiding and inspiring team member towards achieving shared goals. Effective
leadership requires strong communication, decision-making, and interpersonal
skills. By providing guidance, motivation, and direction, leaders can drive the
team towards success in the training event.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 17

 Empathy

 Empathy is an important characteristic that allows people to get it and share the
sentiments of others. It includes effectively tuning in, appearing kindness, and
considering diverse points of view. By practicing sympathy, experts can build
Important associations, cultivate a positive work environment, and upgrade
collaboration within the preparing event.

1.3.3 Assigning roles to team members.

Name Evaluation of Role assigned

interpersonal skills

Madhu An active participator in Leader

group activities, who can Presenter of wrap - up
guide others toward the
right decisions and a
person who acts with
honesty, transparency and
reliability who has
leadership qualities.

Shavin A perfect audience engager Presenter of introduction to

who can convey the Arduino
message effectively, has

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 18

 good non –
verbal and verbal
communication and
has a high level of
confidence

Nilma A person who Presenter one of

obtains a good Arduino hardware
knowledge about overview
Arduino, can
explain complex
matters in a simple
way, energetic and
passionate about the
field.

Nethmini A presenter who has Presenter two of

a good delivery Arduino hardware
style, effectively overview
communicate, use
visual aids,
demonstrations and
interactive elements
to keep the audience
interested.

Methmi A person uses clear Presenter one of

Arduino
S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 19
 and concise programming
language able to basics.
breakdown complex
ideas to simple
steps and has a
good technical
knowledge

Imandive Has good Presenter two of

presenting skills, Arduino
obtains a good programming
empathy towards basics.
the audience and
smartly approaches
the audience.

Pramoth A presenter who has The doer of activity

a wide knowledge
on coding,
preparing circuits,
and can simply
described the
complex codes to
the audience and
contains a high
level of confidence.

Heshan Can manage the The describer of

audience without activity
losing the interest

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 20

 and has a good
practice on
presenting before
audience with a
high level of
confidence.

Aksha Effectively
responds the
audience and Q and A
clear all the holders
Dillon concerns of the
audience.
Obtains good
communicationa
l skills and
expert in the
field

1.4. Goals and objectives of the program

1.4.1. Goals

Our main goal was to produce a training program on Basics of Arduino for an audience of
Arduino beginners. We planned to give all the basic knowledge from the beginning of
Arduino to the point of creating a small circuit system. We provided details about
Arduino hardware parts, boards, other components and how to install the Arduino IDE
and how to getting started with Arduino.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 21

1.4.2. Objectives

 Find the team members and creating the group.

 Creating the WhatsApp group and adding all the members to it.
 Sending the members details to our batch representative.
 Choosing the topic.
 Conducting meetings, assigning the members to the roles and distributing topics.
 Research about the topics should talk and making presentation slides.
 Buying necessary components.
 Doing practice sessions.
 Conduct the event successfully.

1.4.3. The SMART goals

1.4.3.1 What are SMART goals?

 Having goal is a must for a person in a business and in life because they gives an aim
and a target to achieve and to get motivated in life. By making a goal in your life, you
give a target to yourself to move forward.

A SMART goal is a method use to guide the objecting in your life. SMART stands for
Specific, Measurable, Achievable, Relevant and Time Bound. All these will help
you in gaining targets.

1.4.3.2. Examples for SMART goals

 Specific

 The specified main goal of the event is to provide basic knowledge on Arduino.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 22

 Measurable

 We got a deadline of two months. Since it was measurable we had to accomplish

the event planning by two months.

 Achievable

 Our goal was achievable with the planned we had. There was nothing we cannot
achieve through the planning of event.
 Relevant

 The goal we set was very relevant the given training event because in the future
IoT will take place in IT fields rapidly

 Time – Bounded

 We had a start date and an end date. So we had to manage time and prepare all the
stuffs properly.

1.5. Evidence for team work.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 23

 Figure 1 - WhatsApp Screen Shot

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 24

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 25
 Figure 3- WhatsApp Screen Shot

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 26

Figure 4 - Zoom meeting Screen Shot

Figure 5 - Practicing Activities

1.6. Challenges/problems faced and how we overcome them.

1. Cannot arranged a time when everyone is able to attend.

 As some group members are living in outside of Colombo, we had difficulties

in scheduling meet - ups and finding a places where everyone are able to
attend and where we can use our laptops. So we used online communication
methods like WhatsApp and Zoom for group meetings and discussions.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 27

 2. Some members did not attend the
meetings.

 Some group members are engaging in various types of extra work. So there
was a huge problem when choosing a time which everyone are able to attend
to the full meeting. So we decided to take meetings after dinner because the
majority is available during that time.

3. Choosing a topic and assigning subtopics to the members.

 At first we choose to do an event on photography but because of lack of

resources and time we had to choose another one. So we did researches about
fields which we can effectively conduct a training event and finally got into a
decision to plan the event of Arduino.
 Then some of members were not much informed about Arduino projects so we
had to carefully assign them to the topics which they can do quick researches
and have a good knowledge on it.

There were some issues while dealing with the presentation but, with the contribute of
every member, the event was successfully held.

1.7. The project schedule with the activities, contingencies and milestones
identified.

A project schedule is a detailed plan outlining the activities, milestones, and timeline for
completing a project. It provides a roadmap for project execution, ensuring tasks are
completed in a timely manner. It helps manage resources, set realistic deadlines, and track
progress, ensuring efficient project management and successful project delivery.
S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 28
1.7.1 Gantt Chart

Figure 6 - GANTT Chart

1.7.2. Contingencies

Activities Time Taken Status Contingencies/Backup

plans

Gathering the
team, Finalizing
the topic and _
6 days Completed

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 29

 assigning
topics.

Preparing the 21 days Completed Researches were

slides and dene by the
organizing presenters but
them. the slides were
prepared by the
leader.

Completion 7 days Completed Done by the

of the event leader and the co
- leader

Presenting 1 day Completed All the

presenters
practiced each
other’s parts.
Three laptops
were prepared
with the
presentation and
the necessary
software.

1.7.3. Agenda

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 30

 Time (A.M.) Topic

Presenter /
Presenters

Shavin 9.00 – 9.05 Introduction

Nilma and 9.05 – 9.15 Arduino hardware

Nethmini overview

Methmi and 9.15 – 9.25 Arduino

Imandive programming basics

Heshan and 9.25 – 9.35 Hands on activity

Pramoth

Madhu 9.35 – 9.40 Wrap - up

Aksha and Dillon 9.40 – 9.45 Q and A session

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 31

Activity 2 (Problem solving)
A problem or an issue negatively effects the projects and it must be solved or overcome.
When you work as a group, there is a greater tendency to have problems. Fortunately
there are problem solving strategies to in order to help for solving problems quickly.

2.1 How we solved some of our major problems.

1. Dividing main topic into subtopics.

 The topic we selected was basics of Arduino. We had to divide this topic into
subtopics to prepare for the presentation. This was difficult with the time we
had. This was the main difficulty we had so we used group brainstorming to
overcome the issue.

 Group brainstorming :
Brainstorming is a dynamic problem-solving technique that promotes
creative thinking and idea generation through group collaboration. It
encourages participants to share diverse perspectives and build upon
each other's ideas in a non-judgmental environment. For example, in a
training event planning, brainstorming can be used to generate
innovative session topics, engaging activities, or effective
communication strategies. Participants may suggest ideas like
interactive workshops, case studies, role-playing exercises, or
incorporating technology for interactive learning. The aim is to explore
a wide range of possibilities and tap into the collective wisdom of the
group, leading to novel solutions and fostering team synergy.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 32

 2. The members were not attending for the meetings.

 The members were not attending to the meetings properly because of some
private matters. Though they have their own reasons it effect the whole team
negatively. So we used root case analysing to solve the problem.

 Root case analysing :

Root case analysis is a systematic problem-solving approach aimed at
identifying the underlying causes of an issue or challenge. It involves
digging deeper beyond the symptoms to uncover the fundamental
reasons behind the problem. For instance, in the context of a training
event, if participant engagement is low, root cause analysis may reveal
factors such as unclear instructions, lack of interactive elements, or
insufficient marketing efforts as the root causes. By addressing these
underlying issues, the effectiveness of the training event can be
significantly improved. Root cause analysis helps in making informed
decisions, implementing targeted solutions, and preventing recurrence
of similar problems in the future.

3. Assigning roles to group members.

 To perform effectively as a group every member should have a defined role.

First we all were anxious about the parts that we should play and which is the
best. So we had to assign appropriate roles to the members so that they could
work efficiently without any concerns. The 5 Whys was the best option we
could have.

 The 5 Whys: The Five Whys is a problem-solving technique that

enables individuals and teams to delve deep into the root causes of a
problem by repeatedly asking "why." It is a simple yet powerful tool

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 33

 that helps uncover the underlying issues behind a particular situation or
challenge.

The process involves asking "why" multiple times, typically five times,
to explore the cause-and-effect relationships and drill down to the
fundamental cause of the problem. By doing so, it goes beyond the
surface-level symptoms and addresses the core issues that contribute to
the problem's occurrence.
The Five Whys technique can be applied in various contexts, such as
business, manufacturing, healthcare, and personal problem-solving. It
helps in gaining a deeper understanding of complex problems and
guides decision-making towards effective solutions.

2.2. SWOT Analysis

 SWOT analysis is a strategic planning tool used to assess the internal strengths and
weaknesses of an individual, organization, or project, along with the external
opportunities and threats it faces. It involves identifying and analysing key factors that
can impact the success or failure of the venture.
The strengths refer to the internal advantages, such as unique capabilities, resources,
or expertise that give a competitive edge. Weaknesses are internal factors that hinder
progress, such as limited resources, lack of skills, or inefficient processes.
On the external front, opportunities are favourable circumstances that can be
capitalized on, such as emerging markets, technological advancements, or changing
consumer trends. Threats are external factors that pose risks or challenges, such as
intense competition, economic downturns, or regulatory changes.
By conducting a SWOT analysis, individuals or organizations gain valuable insights
into their current situation, helping them make informed decisions, formulate effective
strategies, and identify areas for improvement. It guides them in leveraging strengths,

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 34

 addressing weaknesses, capitalizing on opportunities, and mitigating threats,
ultimately enhancing their overall performance and achieving their objectives.

2.2.1. Personal SWOT analysis done to improve myself for the betterment.

 Strengths
 Confidence
 Supportive
 Good first impression
 Can gain attention

 Weakness
 Disappoints and give up easily
 Stage fright
 Anger

 Opportunities
 Making new bonds
 Gain experience and knowledge
 Places to gather authentic information

 Threats
 Last minute plan changers
 Technical and network errors

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 35

3. Activity 03 (Importance of having dynamic team members)

As the leader, my role and contribution to the completion of the training event was very
crucial. I contributed my IT expertise and soft skills, actively participated in
brainstorming sessions, and shared relevant resources and insights. I immediately tackled
the tasks assigned to me and made sure to complete them on time. In addition, I actively
collaborated with other team members and provided support and assistance as needed.

As the leader I had to collaborate with each member and discuss with them about their
roles. I discussed with all of them and motivate them to complete their tasks on time. I
had to help them on researchers and finally when they send details I prepared the
presentation slides. Meantime I practiced to do the wrap – up part because as the leader I
was informed about all the parts of the event.

Though there were some issues and problems I was able to solve all of them with the help
of my group members.

Through this I found that I have to develop my presenting and soft skills more
professionally and work on more perfecting in my time management skills too.

3.2. Importance of having dynamic team members

Dynamic team members are essential to achieving common project goals. Each member
brings unique skills, knowledge and perspectives to create a diverse and supportive
environment. For example, the Hardware Overview presenter provided deep technical
knowledge, while the Arduino Programming Fundamentals presenter had coding
expertise. This diversity allows us to comprehensively cover different aspects of training.

Effective team dynamics played a key role in achieving project goals. We maintained
open communication, actively listened to each other, and respected each other's ideas and

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 36

 opinions. This has enabled us to leverage
our common strengths, meet challenges and

Make informed decisions. Additionally, we have established clear roles and

responsibilities so that everyone can focus on specific areas while encouraging
accountability.

Moreover, we worked together effectively and supported each other throughout the
process. Break complex tasks into smaller, more manageable tasks to work in parallel and
improve efficiency. Regular meetings and progress updates ensured alignment and
allowed us to adjust our strategy as needed. Maintaining a positive and collaborative team
atmosphere fostered creativity, innovation and continuous improvement.

Overall, dynamic team members and positive team dynamics contributed significantly to
achieving common project goals. The combination of each member's input and effective
collaboration and communication resulted in a successful training event that met the
client's requirements. The diversity of skills and expertise within our team has enabled us
to deliver a comprehensive and balanced training program that enhances the participants'
learning experience and ensures the overall success of the project.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 37

Task 04

4.1 The importance of continuous professional development (CPD) in a work setting by

evaluating the range of CPD criteria that can be used to measure the effectiveness of your
employees in your organization

4.1.1 What is CPD?

CPD (Continuing Professional Development) is a process of continuous learning and skill

development that professionals undertake throughout their careers. This is essential in a
work environment as it keeps employees up to date with the latest industry trends,
advancements and best practices, ultimately contributing to their professional growth and
the company's success. CPD is especially important in rapidly evolving fields where new
knowledge and skills are constantly emerging.

4.1.2 Types of CPD:

There are three main stages or categories for seeking advanced training. Most of them at
this time, CPD encourages individuals to be proactive and take what they need. Take
action to acquire relevant knowledge needed in your industry.

 Active CPD
 Passive CPD
 Self – Directed CPD

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 38

4.1.2.1. Active CPD

Active engagement, contact, and a tendency to be quite proactive are its defining
characteristics. Attending training sessions, conferences, workshops, seminars, or even
enrolling in online courses in order to focus on the skills required for career advancement
may be necessary when engaging in CPD through this format.

4.1.2.2. Passive/Reflective CPD

Participation in this CPD format is not compulsory, so the learning process goes on. more
biased. This may include activities such as reading CPD-related articles, listening to
podcasts, or following business news.

4.1.2.3. Self – Directed CPD

Participation in this CPD format is not compulsory, so the learning process goes on. more
biased. This may include activities such as reading CPD-related articles, listening to
podcasts, or following business news.

4.1.3. Importunes of CPD

Continuing professional development is called CPD. beyond all initials Training is the
skill, knowledge, and experience gained formally and formally through work informal. It
acts as a log of what you've done, discovered, and used.CPD is very important because it
allows a person to grow while working or over time. Learning in a special environment.
Skills learned can be applied immediately It may be reviewed and reflected and added to
the Experts. Portfolio. A major advantage of CPD is that it is industry independent. These

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 39

 skills can be applied to new areas of
responsibility you may assume in the future.

4.1.4. Contribution of CPD for my personal learning

 As for the impact of CPD on my own growth, this is the first time I have used
CPD to conduct a training program. Using CPD to run a training event was a huge
success, as we didn't have any expertise in this topic or training event. The content
of this training was new to both me and the group, so it was fresh and I think it
will be useful when I work at a partner company in the future. It was also
encouraging for all members of the group to conduct training programs and
contribute to gaining the new skills and information needed to understand what it
means to be professional. I also gained experience that I can use in the future. By
enrolling in CPD, you can improve your skills and knowledge for better jobs in
the future.

Produce a continuous professional development (CPD) plan using the criteria

identified above with relevant to the responsibilities, required skills, performance
objectives for the members of your team. Review different motivational theories and
discuss how they can be helpful to improve the performance of the team members
and meet the objectives of the developed CPD plan. Justify how the developed CPD
supports in building the motivation of your team.

Presenter Responsibility Weakness Recommended Start date and

Method End date

Madhu Leading the Communication Try to speak 5/4/2023

group and and Ability to more with other 5/8/2023
presenting get along with team members
others and socialize
with them

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 40

Shavin Research Getting Try 5/9/2023
And Along with Socialize 5/10/203
prepare the group more with
slides on members the group
the task members

Aksha Research Interaction Speak 5/11/2023

and between freely and 5/12/2023
provide group create a
information members relationship
about the with them
topic

Nilma To find Communica Practice to 5/13/2023

external tion in speak 5/13/2023
resources English English by
about the watching
topic you tube
videos and
replying to
them and
also speak
in English
with
colleagues

Heshan Research Hesitation Give your 5/14/2023

and of ideas and 5/22/2023

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 41

 providing thoughts
his ideas openly
provide
and without a
information
reserved to doubt and
about the
communica communica
topic
tion te more

Dilan Presenting Communica Speak up in 5/23/2023

the tion and the group
presentatio reserved to meeting
n communica and give
te your
opinion,
create

Methmi Designing Fear of Give your 5/31/2023

and providing ideas and 6/14/2023
operating her ideas opinion
slides openly
without a
doubt

Assisting the Hesitation of Give your 5/9/2023

Pramoth
leader, providing his ideas and 6/14/2023
Presenter and ideas and thoughts
provide new thoughts and openly without
ideas and reserved to a doubt and
information communication communicate
on the topic more

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 42

 Ability to Try 6/15/2023
open talk Socialize 6/15/2023
Research
Nethmin with the more with
and
i group the group
provide
members members
informatio
n about the
topic

Imandiv Research Communic Speak up in 6/16/202

e and ation and the group 3
provide reserved to meeting 6/16/202
informatio communic and give 3
n about the ate your
topic opinion,
create

4.1.5. Motivation Theories

Motivation theory is the process of motivating employees to work towards certain goals
or achievements. It is essential in many areas of society, but it is especially important in
business and management. Motivated employees are more productive, and more
productive employees are more profitable. (Breathehr.com-2021)

There are a few theories on motivation,

1. Maslow’s theory of hierarchical needs

2. Hertzberg’s two factor Theory
3. McClelland’s theory of needs

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 43

 4. McGregor’ theory X and
theory Y
5. Alderfer’s ERG theory
6. vroom,s theory of expectancy

4.1.6. Maslow’s theory of hierarchical needs

Abraham Maslow argued that people feel motivated when all their needs are met.
Individuals work not only for security and prosperity, but also to contribute and use their
skills. He created a pyramid that shows how individuals are inspired to say, "You can't do
it. ”You can't go to the next level until the lower level needs are met," he argues. But
once these lower-order needs are satisfied, a person no longer needs to strive to achieve
higher-order needs.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 44

 Figure 7 - Maslow's Theory

He formulated a pyramid to show how individuals grow He inspires and declares, ‘‘One
cannot move to the next level unless the needs of the people below are met. They claim
that the bare minimum needs are met. It is expected that efforts will be made to meet
higher needs. Executives have to understand the current state of your team members and
help them meet their specific needs. We recognize needs and work to meet them.

4.1.7. Hertzberg’s two factor Theory

Hertzberg’s motivation theory states that a team’s performance is based upon the
environment that they work in. If the workplace environment is to a poor standard then
the team’s performance is likely to suffer whereas good working conditions are not likely
to motivate teams significantly, however deterioration in conditions causes reduced
performance. Overall, it could be said that there are many different motivational theories
that can impact a workplaces performance. The key factor is that the organizations leader
must identify which motivational theories are best suited to their team and how they can
implement these theories to motivate the team. Evaluate a range of evidence criteria that
is used as a measure for effective CPD.

4.1.8. McClelland’s theory of needs

McClelland's theory of needs, developed by psychologist David McClelland, focuses on

the three primary needs that motivate individuals in the workplace: the need for
achievement (nAch), the need for affiliation (nAff), and the need for power (nPow). This
theory suggests that individuals possess varying degrees of these needs, which influence
their behavior and drive their motivation in the workplace.

 Need for Achievement

 Need for Affiliation

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 45

  Need for power

4.1.8.1. Need for Achievement

This desire is associated with the desire for success, achievement, achieving difficult
goals. Achievement seekers take personal responsibility for their work, set challenging
goals, and seek to be recognized for their accomplishments. They are motivated by
feedback that shows their competence and progress. For example, an employee with high
performance needs may constantly strive to exceed goals, undertake challenging projects,
and seek opportunities for personal growth and advancement.

4.1.8.2. Need for affiliation

This need is related to the desire for positive relationships, social interaction, and a sense
of belonging. People with a high need for belonging seek harmonious work environments,
supportive teamwork, and opportunities for social interaction. They value cooperative
relationships with colleagues and may prioritize group cohesion over individual
evaluation. For example, employees with a strong sense of belonging may thrive in team-
oriented environments, actively seek opportunities for collaboration, and prioritize
fostering positive relationships with colleagues.

4.1.8.3. Need for power

This need refers to the desire to influence, lead, and have an impact on others. Individuals
with a high need for power are motivated by positions of authority, control, and the
ability to make a difference. They are driven by the opportunity to have an impact on
organizational outcomes and to shape the behavior of others. This need can be manifested
in two ways: personal power and institutional power. Personal power reflects the desire
for control and influence for one's own benefit, while institutional power reflects the
desire for power to benefit the organization and its members. For example, a manager
with a high need for power may actively seek leadership positions, strive to make

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 46

 decisions that impact the organization
positively, and demonstrate a desire to mentor and develop others.

4.1.8.4. McGregor’s theory X and theory Y

This desire is associated with the desire for success, achievement, achieving difficult
goals. Achievement seekers take personal responsibility for their work, set challenging
goals, and seek to be recognized for their accomplishments. They are motivated by
feedback that shows their competence and progress. For example, an employee with high
performance needs may constantly strive to exceed goals, undertake challenging projects,
and seek opportunities for personal growth and advancement.

Theory X - According to theory, this view assumes that employees are primarily
motivated by external factors such as financial rewards and punishments. Managers who
follow Theory X tend to adopt authoritarian leadership styles characterized by tight
controls, rigid rules, and hierarchical organizational structures. They believe that
employees should be closely monitored and forced to achieve organizational goals.

Theory Y - In contrast, Theory Y suggests a more positive and optimistic view of

employees. It assumes that employees are inherently motivated and enjoy their work
when provided with the right conditions. Managers following Theory Y believe that
employees seek autonomy, responsibility, and personal growth. They assume that
employees are capable of self-direction, creativity, and innovation. Managers adopting
Theory Y are more likely to provide a participative and empowering management style,
encouraging open communication, delegation of tasks, and fostering a collaborative work
environment.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 47

4.1.9. Vroom’s theory of expectancy

Vroom's theory of expectancy, also known as the Expectancy Theory, is a motivation

theory developed by Victor Vroom in the 1960s. This theory proposes that individuals are
motivated to engage in certain behaviors based on their expectations of the outcomes
associated with those behaviors.

 Expectancy
 Instrumentality
 Valence

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 48

4.1.10. Alderfer’s ERG theory

Alderfer's ERG theory, developed by Clayton Alderfer in the 1960s, is a motivation

theory that categorizes human needs into three core groups: Existence needs, Relatedness
needs, and Growth needs. The ERG theory offers insights into how these needs influence
individuals' motivation and behavior.

Figure 9 - ERG theory

Figure 10 - ERG Theory

Conclusion

In conclusion, as the team leader of my team my role was crucial in contributing my

knowledge and skills towards achieving the targeted goals. By actively participating in
group brainstorming sessions, cooperate with team members, and completing tasks within
the given time periods, I made a significant contribution to the event.

As the project progressed, the importance of having dynamic team members became
apparent. Each member's unique skills and expertise played a key role in covering
different aspects of the training. Effective team dynamics characterized by open

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 49

 communication, respect and cooperation
further strengthened our ability to achieve shared project goals.

The success of the training event is due to the consistent efforts of the team. Our diverse
skill sets, collaborative mind set, and efficient time management enabled us to overcome
challenges, make informed decisions, and deliver quality training programs. Looking to
the future, I recognize the importance of continuing professional development in order to
further improve my skills and effectively contribute to future projects. Continuously
improving our knowledge and staying abreast of industry trends enable us to meet the
changing needs of our clients and contribute to the success of their future ventures.

Overall, the experience of working in dynamic teams and witnessing the positive effects
of effective team dynamics reinforced the value of collaboration, communication and
continuous improvement in achieving project goals. I would like to take advantage of this
lesson in my future efforts and aim for better results.

References

Arduino Blog. (2021). one board to rule them all: History of the Arduino UNO.
[Online] Available at: https://blog.arduino.cc/2021/12/09/one-board-to-rule-
them-all-history-of-the-arduino-uno/?queryID=undefined [Accessed 1 Jul.
2023].

‌ rojecthub.arduino.cc. (n.d.). Create Knight Rider Circuit Using Arduino MEGA

p
2560. [Online] Available at: https://projecthub.arduino.cc/KaveeshaB/create-
knight-rider-circuit-using-arduino-mega-2560-4c4fdd [Accessed 1 Jul. 2023].

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 50

 University of California
(2017). SMART goals: A how to guide. [Online] Available at:
https://www.ucop.edu/local-human-resources/_files/performance-
appraisal/How%20to%20write%20SMART%20Goals%20v2.pdf.

Maryville Online. (2016). Group Dynamics in the Workplace. [Online] Available

at: https://online.maryville.edu/blog/4-things-to-know-about-group-dynamics-
in-the-workplace.
‌Renault, V. (2018). Chapter 3. Assessing Community Needs and Resources |
Section 14. SWOT Analysis: Strengths, Weaknesses, Opportunities, and Threats
| Main Section | Community Tool Box. [Online] Community Tool Box. Available
at: https://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-
needs-and-resources/swot-analysis/main.

‌ n-academy. (n.d.). Theories of Motivation. [Online] Available at:

U
https://unacademy.com/content/upsc/study-material/public-administration/
theories-of-motivation/.

Grading Rubric

Grading Criteria Achiev Feedback

ed
LO1 Demonstrate a range of
interpersonal and transferable
communication skills to a target

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 51

 audience.

P1 Demonstrate effective
design and delivery of a
training event for a given
target audience, using
different communication
styles and formats

P2 Demonstrate effective
time-management skills in
planning an event.

M1 Design a professional
schedule to support the
planning of an event, to
include contingencies and
justifications of time
allocated.

D1 Evaluate the effectiveness

and application of
interpersonal skills during
the design and delivery of a
training event.

LO2 Apply critical reasoning

and thinking to a range of
problem-solving scenarios.

P3 Demonstrate the use of

different problem-solving

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 52

 techniques in the design and
delivery of an event.

P4 Demonstrate that critical

reasoning has been applied
to the design and delivery of
the event

M2 Research the use of

different problem-solving
techniques used in the
design and delivery of an
event.

M3 Justify the use and

application of a range of
methodologies in the design
and delivery of an event.

D2 Evaluate the overall

success of the event
delivered, in terms of how
well critical reasoning and
thinking were applied to
achieve the end goal.

LO3 Discuss the importance

and dynamics of working
within a team and the
impact of team working in
different environments.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 53

 P5 Discuss the importance of
team dynamics in the success
and/or failure of group work.

P6 Work within a team to

achieve a defined goal.

M4 Analyse team dynamics,

in terms of the roles group
members play in a team and
the effectiveness in terms of
achieving shared goals.

D3 Critically evaluate your

own role and contribution to
a group scenario.

LO4 Examine the need for

Continuing Professional
Development (CPD) and its
role within the workplace
and for higher-level
learning.

P7 Discuss the importance of

CPD and its contribution to
own learning.

P8 Review different

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 54

 motivational theories and
the impact they can have on
performance in the
workplace.
P9 Produce a development
plan that outlines
responsibilities, performance
objectives and required skills
for future goals.
M5 Justify the role of CPD
and development planning in
building motivation.

D4 Evaluate a range of
evidence criteria that is used
as a measure for effective
CPD.

S M NISANSALA PROFESSIONAL PRACTICE ASSIGNMENT 01 55