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Week3 Communication Skill Part 1 Student Guide

The document outlines the schedule and activity map for a course on communication skills in interprofessional education. On the first day, students will complete an asynchronous session by watching a recorded presentation and answering worksheet questions. They will then attend a synchronous session where they will be divided into groups to role play different communication scenarios. The session will involve demonstrations of verbal and non-verbal communication skills, with a focus on cultural competency. Students will participate in quiz-style games to test their understanding of medical terminology and identifying errors in documentation. Videos on communicating with patients from different cultures will conclude the first day.

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0% found this document useful (0 votes)
59 views10 pages

Week3 Communication Skill Part 1 Student Guide

The document outlines the schedule and activity map for a course on communication skills in interprofessional education. On the first day, students will complete an asynchronous session by watching a recorded presentation and answering worksheet questions. They will then attend a synchronous session where they will be divided into groups to role play different communication scenarios. The session will involve demonstrations of verbal and non-verbal communication skills, with a focus on cultural competency. Students will participate in quiz-style games to test their understanding of medical terminology and identifying errors in documentation. Videos on communicating with patients from different cultures will conclude the first day.

Uploaded by

Zoe Formoso
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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STUDENT COPY

GE-IPE101: Interprofessional Education


Week No. 3: Communication Skills in IPE (Part 1)
STUDENT GUIDE
Batch 2026

SCHEDULE
SECTION 2-1 2-2 2-3 2-4
Date AUGUST 31, 2023 SEPTEMBER 1, 2023 SEPTEMBER 1, 2023 SEPTEMBER 1, 2023
LECTURE NAS LENTEJAS ARMAMENTO JUEGO
LABORATORY NAS IGNACIO LENTEJAS ALCANTARA ARMAMENTO CASTRO JUEGO RICARDO
Room
Assignment (For 8503A 8503B 8504A 8504B 8505A 8505B 8506A 8506B
onsite sessions)

ACTIVITY MAP
2-1
ONSITE ASYNCHRONOUS SESSION
AUGUST 31, 2023 (2 HOURS)
TIME ACTIVITY TASK OF STUDENT

Viewing of Part 1 Recorded PPT and Answering of Student must view and listen to the recorded
1:00 PM-3:00 PM Required Worksheet PowerPoint presentation and answer the guide
questions while watching or afterward. The deadline
for the worksheet is at 3:00 PM via a submission bin
on Blackboard.
• Separate submission bin per section is
available in BB. Please follow your
respective bins.

ONSITE SYNCHRONOUS SESSION


AUGUST 31, 2023 (3 HOURS)
TIME ACTIVITY TASK OF STUDENT
TOS1: Students must listen to the facilitator’s
3:30 PM-3:40 PM Attendance, Prayer and Orientation
orientation.

TOS2. Students will be divided into groups and


Group Activity
present and act out how they will handle differences
Professional Communication through Documentation:
3:40 PM-5:30 PM and conflicts in a certain scenario with regards to
communicating effectively and professionally through
role-play of:
Breakdown: 1. Different scenarios of (group) Verbal and
(group) Non-verbal communication
3:40-4:10 PM ● Verbal: Apply principles of verbal comm. by
Activity preparation time
using clear language, to be more specific,
content and word choice, grammar and
pronunciation, tone and emphasis in patient
education
● Non-verbal: apply principles of written
4:10-4:40 PM BREAK
comm. through proper tone and language.
STUDENT COPY
format, identifying common errors and using
4:40-4:55 PM Group 1 Demonstration/Simulation its essential elements
2. Applying (group) cultural competency for
those patients or practitioners with different
nationalities and cultures in communicating
4:55-5:05 PM Interactive game #1: Quiz bee with them verbally and non-verbally through:
● Use of proper interpretation of non-verbal
comm.
● Use of proper non-verbal healthcare
professional skills
● Sending a clear message verbally
● Use of proper standard English/Filipino
language
● Active listening
5:05-5:20 PM Group 2 Demonstration/Simulation ● Paraphrasing
● Identifying the do's and don'ts in verbally
communicating
● Use of essential elements in effective oral
comm.
Lastly, each subgroup will demonstrate, within 15
minutes, to the class the application of these
principles through role-playing.
TOS3: For interactive games, students are divided
into 3 subgroups and should participate in quiz bee as
a group.
● Interactive game 1: Students should
translate simple words/sentences to medical
jargon/abbreviations sentences using
universally accepted abbreviations.
● Interactive game part 2: students should
translate medical terms/jargon into layman’s
5:20-5:30 PM Interactive game #2: Quiz bee
terms and demonstrate it by how they would
instruct their patient as part of educating
them in the given scenario.
● Interactive game part 3: students should
identify the errors needed to be corrected in
the presented documentation and/or
scenarios in communicating with other
healthcare professionals, family members of
patients and/or patients.

5:30-5:45 PM Group 3 Demonstration/Simulation Same task as TOS2.

Interactive game #3: Quiz bee Same task as TOS3.


5:45-5:55 PM
STUDENT COPY
The students will watch different scenarios depicting:
1. Dos and Don’ts on communicating with
patients of different cultures, their conflicts,
and resolution.
5:55-6:30 PM Wrap up: watch videos 2. Dos and Don’ts of communicating between
healthcare practitioners
1. Dos and Don’ts on communicating
between the healthcare provider and
patient

2-2
ONSITE ASYNCHRONOUS SESSION
SEPTEMBER 1, 2023 (2 HOURS)
TIME ACTIVITY TASK OF STUDENT

Viewing of Part 1 Recorded PPT and Answering of Student must view and listen to the recorded
7:30 AM-9:30 AM Required Worksheet PowerPoint presentation and answer the guide
questions while watching or afterward. The deadline
for the worksheet is at 9:30 AM via a submission bin
on Blackboard.
• Separate submission bin per section is
available in BB. Please follow your
respective bins.

ONSITE SYNCHRONOUS SESSION


SEPTEMBER 1, 2023 (3 HOURS)
TIME ACTIVITY TASK OF STUDENT
TOS1: Student must listen to the facilitator’s
9:30-9:40 AM Prayer and Orientation
orientation.
TOS2. Students will be divided into groups and
Role-playing: Group Activity present and act out how they will handle differences
9:40-11:00 AM
Professional Communication through Documentation: and conflicts in a certain scenario with regards to
Continued at 12:00-
1:05 PM communicating effectively and professionally through
role-play of:
Breakdown: 3. Different scenarios of (group) Verbal and
(group) Non-verbal communication
9:40-11:00 AM ● Verbal: Apply principles of verbal comm. by
Activity preparation time
using clear language, to be more specific,
content and word choice, grammar and
pronunciation, tone and emphasis in patient
education
11:00-12:00 PM LUNCH BREAK ● Non-verbal: apply principles of written
comm. through proper tone and language.
format, identifying common errors and using
its essential elements
12:00-12:15 PM Group 1 Demonstration/Simulation 4. Applying (group) cultural competency for
those patients or practitioners with different
nationalities and cultures in communicating
with them verbally and non-verbally through
12:15-12:25 PM Interactive game #1: Quiz bee
● Use of proper interpretation of non-verbal
comm.
STUDENT COPY
● Use of proper non-verbal healthcare
professional skills
● Sending a clear message verbally
● Use of proper standard English/Filipino
language
● Active listening
● Paraphrasing
12:25-12:40 PM Group 2 Demonstration/Simulation
● Identifying the do's and don'ts in verbally
communicating
● Use of essential elements in effective oral
comm.
Lastly, each subgroup will demonstrate, within 15
minutes, to the class the application of these
principles through role-playing.
TOS3: For interactive games, students are divided
into 3 subgroups and should participate in quiz bee as
a group.
● Interactive game 1: Students should
translate simple words/sentences to medical
jargon/abbreviations sentences using
universally accepted abbreviations.
● Interactive game part 2: students should
translate medical terms/jargon into layman’s
12:40-12:50 PM Interactive game #2: Quiz bee
terms and demonstrate it by how they would
instruct their patient as part of educating
them in the given scenario.
● Interactive game part 3: students should
identify the errors needed to be corrected in
the presented documentation and/or
scenarios in communicating with other
healthcare professionals, family members of
patients and/or patients.

12:50-1:05 PM Group 3 Demonstration/Simulation Same task as TOS2.

Interactive game #3: Quiz bee Same task as TOS3.


1:05-1:15 PM

The students will watch different scenarios depicting:


3. Dos and Don’ts on communicating with
patients of different cultures, their conflicts,
and resolution.
1:15-1:30 PM Wrap up: watch videos 4. Dos and Don’ts of communicating between
healthcare practitioners
1. Dos and Don’ts on communicating
between the healthcare provider and
patient
STUDENT COPY
2-3
ONSITE ASYNCHRONOUS SESSION
SEPTEMBER 1, 2023 (2 HOURS)
TIME ACTIVITY TASK OF STUDENT

Viewing of Part 1 Recorded PPT and Answering of Students must view and listen to the recorded
1:00-3:00 PM Required Worksheet PowerPoint presentation and answer the guide
questions while watching or afterward. The deadline
for the worksheet is at 3:00 PM via a submission bin
on Blackboard.
• Separate submission bin per section is
available in BB. Please follow your
respective bins.

ONSITE SYNCHRONOUS SESSION


AUGUST 31, 2023 (3 HOURS)
TIME ACTIVITY TASK OF STUDENT
TOS1: Students must listen to the facilitator’s
3:30-3:40 PM Attendance, Prayer and Orientation
orientation.
TOS2. Students will be divided into groups and
present and act out how they will handle differences
Group Activity
and conflicts in a certain scenario with regards to
Professional Communication through Documentation:
3:40-5:45 PM communicating effectively and professionally through
role-play of:
5. Different scenarios of (group) Verbal and
Breakdown: (group) Non-verbal communication
● Verbal: Apply principles of verbal comm. by
3:40-4:10 PM using clear language, to be more specific,
Activity preparation time
content and word choice, grammar and
pronunciation, tone and emphasis in patient
education
● Non-verbal: apply principles of written
4:10-4:40 PM BREAK comm. through proper tone and language.
format, identifying common errors and using
its essential elements
6. Applying (group) cultural competency for
4:40-4:55 PM Group 1 Demonstration/Simulation those patients or practitioners with different
nationalities and cultures in communicating
with them verbally and non-verbally through:
● Use of proper interpretation of non-verbal
4:55-5:05 PM Interactive game #1: Quiz bee
comm.
● Use of proper non-verbal healthcare
professional skills
● Sending a clear message verbally
● Use of proper standard English/Filipino
language
● Active listening
5:05-5:20 PM Group 2 Demonstration/Simulation
● Paraphrasing
● Identifying the do's and don'ts in verbally
communicating
● Use of essential elements in effective oral
comm.
STUDENT COPY
Lastly, each subgroup will demonstrate, within 15
minutes, to the class the application of these
principles through role-playing.

TOS3: For interactive games, students are divided


into 3 subgroups and should participate in quiz bee as
a group.
● Interactive game 1: Students should
translate simple words/sentences to medical
jargon/abbreviations sentences using
universally accepted abbreviations.
● Interactive game part 2: students should
translate medical terms/jargon into layman’s
5:20-5:30 PM Interactive game #2: Quiz bee
terms and demonstrate it by how they would
instruct their patient as part of educating
them in the given scenario.
● Interactive game part 3: students should
identify the errors needed to be corrected in
the presented documentation and/or
scenarios in communicating with other
healthcare professionals, family members of
patients and/or patients.

5:30-5:45 PM Group 3 Demonstration/Simulation Same task as TOS2.

Interactive game #3: Quiz bee Same task as TOS3.


5:45-5:55 PM

The students will watch different scenarios depicting:


5. Dos and Don’ts on communicating with
patients of different cultures, their conflicts,
and resolution.
5:55-6:30 PM Wrap up: watch videos 6. Dos and Don’ts of communicating between
healthcare practitioners
7. Dos and Don’ts on communicating
between the healthcare provider and
patient

2-4
ONSITE ASYNCHRONOUS SESSION
SEPTEMBER 1, 2023 (2 HOURS)
TIME ACTIVITY TASK OF STUDENT

Viewing of Part 1 Recorded PPT and Answering of Students must view and listen to the recorded
7:00 AM-9:00 AM Required Worksheet/guide questions PowerPoint presentation and answer the guide
questions while watching or afterward. The deadline
for the worksheet is at 9:00 AM via a submission bin
on Blackboard.
STUDENT COPY
• Separate submission bin per section is
available in BB. Please follow your
respective bins.

ONSITE SYNCHRONOUS SESSION


AUGUST 31, 2023 (3 HOURS)
TIME ACTIVITY TASK OF STUDENT
TOS1: Students must listen to the facilitator’s
9:00-9:10 AM Attendance, Prayer and Orientation
orientation.
TOS2. Students will be divided into groups and
present and act out how they will handle differences
Group Activity
Professional Communication through Documentation: and conflicts in a certain scenario with regards to
9:10-11:35 AM communicating effectively and professionally through
role-play of:
7. Different scenarios of (group) Verbal and
Breakdown: (group) Non-verbal communication
● Verbal: Apply principles of verbal comm. by
9:10-10:00 AM using clear language, to be more specific,
Activity preparation time
content and word choice, grammar and
pronunciation, tone and emphasis in patient
education
● Non-verbal: apply principles of written
10:00-10:30 AM BREAK comm. through proper tone and language.
format, identifying common errors and using
its essential elements
8. Applying (group) cultural competency for
10:30-10:45 AM Group 1 Demonstration/Simulation those patients or practitioners with different
nationalities and cultures in communicating
with them verbally and non-verbally through:
● Use of proper interpretation of non-verbal
10:45-10:55 AM Interactive game #1: Quiz bee
comm.
● Use of proper non-verbal healthcare
professional skills
● Sending a clear message verbally
● Use of proper standard English/Filipino
language
● Active listening
● Paraphrasing
10:55-11:10 AM Group 2 Demonstration/Simulation ● Identifying the do's and don'ts in verbally
communicating
● Use of essential elements in effective oral
comm.
Lastly, each subgroup will demonstrate, within 15
minutes, to the class the application of these
principles through role-playing.
STUDENT COPY
TOS3: For interactive games, students are divided
into 3 subgroups and should participate in quiz bee as
a group.
● Interactive game 1: Students should
translate simple words/sentences to medical
jargon/abbreviations sentences using
universally accepted abbreviations.
● Interactive game part 2: students should
translate medical terms/jargon into layman’s
11:10-11:20 AM Interactive game #2: Quiz bee
terms and demonstrate it by how they would
instruct their patient as part of educating
them in the given scenario.
● Interactive game part 3: students should
identify the errors needed to be corrected in
the presented documentation and/or
scenarios in communicating with other
healthcare professionals, family members of
patients and/or patients.

11:20-11:35 AM Group 3 Demonstration/Simulation Same task as TOS2.

Interactive game #3: Quiz bee Same task as TOS3.


11:35-11:45 AM

The students will watch different scenarios depicting:


8. Dos and Don’ts on communicating with
patients of different cultures, their conflicts,
and resolution.
11:45-12:00 PM Wrap up: watch videos 9. Dos and Don’ts of communicating between
healthcare practitioners
10. Dos and Don’ts on communicating
between the healthcare provider and
patient

2-1: Thur: 1-3 PM lec; 3:30-6:30 PM lab


2-2: Friday 7:30-9:30 lec; 9:30-11:00 AM lab; 12-1:30 lab
2-3: Friday: 1-3 PM; 3:30-6:30 PM lab
2-4: Friday: lec 7-9 AM; 9-12 PM lab

INSTRUCTIONS TO STUDENTS
FOR STUDENTS
Student Materials
o Needed materials: iPads/Tablets or any paper for each subgroup to be used in writing your answers during the quiz bee.
o Laptop/iPad/any gadget for viewing of PPT.
● Reading materials (MUST familiarize yourselves with the different skills in preparation for the class demonstration):
STUDENT COPY
Reminders
● Lecture is ONSITE ASYNCHRONOUS
o Pre-recorded lecture is located in iLS.BB (only watch communication skills part 1 recorded lec)
o Worksheet’s due date is on the same day of lecture.
▪ Answer key to worksheets will be given a protected time for viewing during lecture class of Week 5
● Laboratory is ONSITE SYNCHRONOUS
● PRINT YOUR OWN COPY OF SELF-EVALUATION FORM
● Document laboratory session for your personal portfolio requirement
● Listen attentively and participate during discussions
● Collaborate and communicate effectively among your peers and group members, and
o Lastly, enjoy and have fun!

● GRADED:
o WORKSHEET 25 items. Please take note of deadlines per section. The submission bin is located in ilsBB.
o CLASS PARTICIPATION during Quiz Bee
o ROLE PLAYING
(see “Rubrics”)

RUBRICS

Class Participation:
Components
Exemplary Satisfactory Needs Improvement Unacceptable
20 15 10 0
Content Always provides useful and Oftentimes provides useful Sometimes provides useful and Does not provide useful and
relevant ideas when and relevant ideas when relevant ideas when relevant ideas when
participating in classroom participating in classroom participating in classroom participating in classroom
discussion. discussion. discussion discussion.
4 3 2 0
Active Participation in Proactively and regularly Proactively contributes to Few contributions to classroom Never contributes to class
Teaching-Learning contributes to classroom classroom discussion; Asks discussion; Seldom volunteers discussion; Fails to respond
Activities discussion; Initiates questions and responds to but responds to direct questions. to direct questions.
discussion on issues related direct questions.
to the topic.
4 3 2 0
Sensitivity and Respect to Always respectful of peers Oftentimes treats peers Sometimes treats peers and Rarely behaves in a
Peers and Teacher and teachers; listens and teachers with respect; teachers in a respectful manner; respectful manner; does not
attentively when peers mostly attentive when often inattentive to peers and listen to peers and regularly
present their ideas; Is not peers present their ideas; occasionally talks while other talks while other speaks;
critical of other’s ideas or Rarely critical of other’s speaks; Sometimes critical of Often critical of other’s ideas
work ideas or work other’s ideas or work or work.
4 3 2 0
Communication Always expresses ideas Oftentimes expresses Sometimes expresses ideas Does not express ideas
effectively and proficiently in ideas effectively and effectively and proficiently in effectively and proficiently in
verbal and non-verbal proficiently in verbal and verbal and non-verbal verbal and non-verbal
communication. non-verbal communications. communication.
communications.
STUDENT COPY

Role Playing:

REFERENCES
MAIN REFERENCES
• McCorry, L.K. & Mason, J. (2011). Communication skills for the healthcare professional. Lippincott Williams & Wilkins: Baltimore, MD
• Kettenbach, G. (2009). Writing patient client notes: ensuring accuracy in documentation, 4th edition. FA Davis Company: Philadelphia, USA
• Quinn, L. & Gordon, J. (2016). Documentation in rehabilitation: a guide to clinical decision making, 3 rd edition. Elsevier Saunders: Missouri
OTHER REFERENCES
• Hugman, B. (2009). Healthcare Communication. The Pharmaceutical Press.
• Dean, S. G., Siegert, R. J., & Taylor, W. J. (2012). Interprofessional Rehabilitation. John Wiley & Sons.
• Beebe, S. A., Beebe, S. J., & Ivy, D. K. (2021). Communication: principles for a lifetime. Pearson.
• World Health Organization. (2002). Medical records manual: a guide for developing countries. World Health Organization

TOPIC ORGANIZERS
● Camille Nas, PTRP, RPT
● Ian Daryll Ignacio, PTRP, RPT, CSBP

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