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Software Maintenance and Support Service

SMSS provides comprehensive maintenance and support services to ensure customers get the most from Zund's Mind software. The services include regular software updates to keep the software consistent with current standards, as well as technical support via email, phone, or remote access. Customers receive all updates, improvements, and optimized algorithms for more efficient nesting. SMSS also offers individual consultation and ensures the software remains up-to-date.

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56 views

Software Maintenance and Support Service

SMSS provides comprehensive maintenance and support services to ensure customers get the most from Zund's Mind software. The services include regular software updates to keep the software consistent with current standards, as well as technical support via email, phone, or remote access. Customers receive all updates, improvements, and optimized algorithms for more efficient nesting. SMSS also offers individual consultation and ensures the software remains up-to-date.

Uploaded by

Rado
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Software Maintenance and Support Service – SMSS

Comprehensive maintenance & support services ensure Zünd customers get the most from using Mind software. With continual
updates, the software is guaranteed to always be consistent with current technological standards.

SMSS Software Maintenance & Support offers Maintenance: Customers who utilize this Technical support: For all questions per-
a variety of services designed to enable users service receive all updates for registered soft- taining to Mind software, Zünd offers efficient,
to get the maximum benefit from their Mind ware packages that become available during professional, and personal support via email,
software and all of its functions. This includes the maintenance contract period. telephone, or remote access.
personalized, one-on-one consultation and •• New functions, general improvements •• General information and assistance
professional tech support. •• Optimized nesting algorithms for even •• Troubleshooting, diagnostics, fixes
Regular software updates are included and more efficient nesting •• Individual advice, ideas, and methods for
ensure the software is always current. •• Up-to-date databases for materials, import optimal use of the software
filters, and cut parameters

12/2018
Details Benefits at a glance

The purchase of Mind software products automatically includes SMSS for a Comprehensive service & support via email, telephone, remote access.
period of one year.
Professional, individual consultation.
The cost per year for SMSS amounts to 15% of the total cost of the Mind
software products purchased (current list prices apply). Quick response times.

Coverage may be canceled up to 2 months prior to the end of contract period; Access to all software updates, new functions, improved algorithms, and up-
without a cancellation, SMSS automatically renews for another year. to-date databases ensures the software always remains current.

A buy-in option allows for renewing an SMSS contract that was previously
canceled.

Zünd Systemtechnik AG
Industriestrasse 8 ∙ CH-9450 Altstätten ∙ T +41 71 757 81 00 ∙ [email protected] ∙ www.zund.com

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