Unit 1
Unit 1
I. Clinical hospitals
This type of classification is based on the diagnosis and treatment of the disease. It
is further classified on the basis of specialty and length of stay.
1. Medicine- Medicine for general communicable diseases and specialized
medicines for psychiatric disorders ,tuberculosis, leprosy, asthma, cancer etc
2. Surgery- It is done for gynecologic, orthopedic and otolaryngologic patients.
3. Maternity — It deals with delivery cases.
4. Pediatric — They treat the diseases of children.
On the basis of length of stay they may provide
• short term stay i.e. less than 30 days ,
• long term stay i.e. more than 30 days in case of chronic disease and
• custodial stay i.e. meant for psychiatric and mentally retarded patients.
II. Non clinical hospitals
This type of classification is based on ownership of hospitals and is of
two types.
1. Public ownership: - They may be governed by —
a) Central government —These include railway hospitals and defense
hospitals, P.G Institute of Medical sciences at Pondicherry, lucknow
and Chandigarh, AllMS at New Delhi .
b) State government — Civil hospital at district head quarters
c) Local self government —These hospitals are under municipalities
like NDMC hospital in Delhi, AMC hospital in Ahmedabad
II. Private ownership :- They are run by following types of organization
a. Trusts-The board of trustees look into the affairs-Bombay hospital
(Mumbai),Jaslo Hospital (Mumbai).
b. Religious bodies:- Christian Medical College Hospital (Vellore
&Ludhiana),RamKrishan Mission Hospital (Calcutta).
c. Limited companies- They are under public limited companies,
where public subscribes to the shares eg . Apollo Hospital Ltd
(Chennai and Delhi),Mod Hospital (Delhi).
ORGANISATION STRUCTURE OF A HOSPITAL
h) Clerical help
COMMUNITY
PHARMACY
ORGANIZATION AND STRUCTURE OF RETAIL AND
WHOLESALE DRUG STORE
❖The main factor responsible for the success of a drug store its location and
proper layout design.
❖The main objectives of layout design are:
i. It should attract a large number of customers.
ii. It should increase the sale of a store.
iii. It should reduce the selling expenses to a minimum.
iv. It should provide the customer satisfaction.
v. It should have space for reserve for stock, office and resting place for the employees.
vi. It should have a proper entrance for coming goods.
vii. It should project a professional image and improve general appearance.
viii. It should minimize the movement of customers within the premises of the drug store.
❖A modern drug store
should fulfill all the
requirements in
schedule 'N' of the drug
and cosmetic rules,
1945.
❖To start a retail drug
store a minimum of 150
sq. meter area is
required
❖similarly to whole sale
drug store a minimum of
200 sq. meter area is
required.
TYPES OF DRUG STORE
The different types of drug store are
classified as:
1. Traditional Drug Stores:
✓ These types of drug stores are
designed in such a manner that the
entire area of Drug store is exposed
to customers.
✓These drug stores have pleasing and
professional appearance and is
convenient for both workers and
customers
✓they provide opportunity for
maximum sales
✓but there are good chances of theft
in such design.
2. Personal Service Drug Stores:
✓ The whole of the area is not exposed to
the customer but the customer is required
to interact with the drug store personnel at
the service counter.
✓During the purchasing process the
customer demands an article and the
personnel provide the articles.
✓This design offer maximum facilities and
interaction between drug store employee
and the customers.
✓The success of any of the drug store
depends upon the convenience and
friendly service of the personnel at the
service counter.
3. Prescription Oriented Drug Store:
✓They provide a comfortable waiting area where the customers are
expected to wait while his prescription is proceeding.
✓In this design health related items, drugs and prescription
accessories are displayed in the vicinity
✓while orthopedic and surgical appliances are kept in a separate
room.
✓Cosmetics and gifts are arranged in a suitable area in the store of this
type.
4. Pharmaceutical Centre:
✓These types of stores sell medicines, convenience articles, orthopedic
and surgical appliances.
✓The store has sufficient floor space and is artistically decorated.
5. Super Drug store:
✓Super drug stores have a huge floor area ranging from 5,000 to 10000
with a square design.
✓Their customers have access to all-most-all the area in the drug store
and can inspect, handle and select articles themselves.
✓The design is on self service pattern except for the prescription
department where self service is not possible.
The legal requirements for the establishment of retail drug store
For retail sale two types of licenses are issued.
1. General licenses
2. Restricted licenses
General licenses:
✓General licenses are granted to persons who have the premises for the
business and who engage the services of a qualified person to supervise
the sale of drug store.
✓Licenses for retail sale of drugs other than those specified in schedule
C,CI and X are issued in form 20
✓for drug specified in C, Cl in form 21 and
✓for schedule X drugs in form 20F.
Condition for general licenses:
i. The licenses should be displayed in prominent place in a part of premises
open to the public.
ii. The licenses should comply with the provisions of drugs and cosmetics act
and rules there under in force.
iii. Any change in the qualified staff should be reported to the licensing
authority within one month.
iv. Precaution prescribed by the licensing authority for the storage of
schedule C and Cl drugs should be observed.
v. For the sale of additional categories of drugs listed in schedule C, Cl
excluding X the licensee must take prior permission of the licensing
authority.
Restricted licenses:
✓The licenses for the restricted sale of drug other than those specified in
schedule C, Cl and X are issued in form 20A
✓and those specified in schedule C and Cl but not in schedule X are issued in
form 21A.
Condition for restricted licenses:
i. The licensee must have adequate premises equipped with facilities for the
proper storage of drugs to which the licenses applies provided
ii. Licensee should be complying with the provisions rules there under in force.
iii. Drugs only purchased from a duly licensed dealer or manufacturer.
iv. The licenses can deal only in such drug as can be sold without the
supervision Of qualified person.
v. Drugs should be sold in their original container
MAINTENANCE OF RECORD OF RETAIL AND WHOLESALE DRUG STORE
For various reasons it is very important to maintain various legal, financial and
professional records in a community pharmacy.
Type of records required in a community pharmacy may be classified as following:
(1) Legal records (registers):
➢According to federal and state law, the pharmacy owner (manager) is responsible for
maintenance of accurate up-to-date records of specific classes of drugs and poisons
according to Drugs and Cosmetic Act 1940.
➢Under Rules 1945 and The Poison Act 1919, the pharmacist is responsible for
maintaining accurate records related to acquisition and disposition of certain drugs
that are supposed to be subject to possible misuse or abuse.
➢According to law it is required to maintain a record on the distribution of poison and
hazardous substances.
➢Improperly maintained or incomplete records can bring legal action and penalties.
(2) Patients records:
➢To include patients drug histories those type of records are maintained.
➢The format of records may vary according to basic ideas of establishing a
record.
➢Records may be based on family unit basis that allows the pharmacist to
monitor the drug usage of each member of family.
➢These records also serve in economic purposes, as source of information for
insurance claims and for income tax deduction of the patients.
3. Financial records:
✓Properly collected and organized accounting data serves various important
uses as
i. Serves as a basic tool for efficient management and measuring its effect.
ii. For making sound decisions regarding future money needs, inventory
requirement, personnel matters and expansion of facilities.
iii. In - evaluation of past operations, controlling current operations and
providing information for planning and forecasting.
iv. Analyzing revenues and expenses & Measuring return on investment.
v. Providing the required information to potential granters credit and loans as
well as to federal, state, and local governmental agencies regarding income
and business taxes.
vi. Helping to ensure a profitable operation
DISPENSING OF PROPRIETARY PRODUCTS
Patent or Proprietary medicine is defined as "'a drug which is a remedy or
prescription presented in a form ready for internal or external administration
of human beings or animals and which is not included in the current edition of
the Indian Pharmacopoeia or any other Pharmacopoeia authorized in this
behalf by the Central Government after consultation with the Drugs Technical
Advisory Board“.
➢Proprietary medicines are now a days available in ever increasing numbers.
➢Hence traditional compounding of medicines has lost its importance except in
hospital where physician may prescribe compounded prescriptions but to a
very limited extent.
➢This means that pharmacists should pay greater attention to dispensing of
proprietary medicines.
➢The number of proprietary medicines available in the market covers a very
wide range of therapeutic categories of drugs.
➢Generally proprietary medicines are having similar nomenclature that makes
the pharmacist's job much difficult.
➢Pharmacist should understand the wishes of the prescriber and must avoid
chances of confusion, error etc., while dispensing proprietary medicines and
must make use of computer programs and software in resolving such
problems.
The process of dispensing includes:
a)receiving a prescription
b) ascertaining the authority of the prescriber to prescribe.
c) obtaining any supplementary information to enable:
• the patient to be properly identified so the medicine is dispensed to the person for
whom it is intended,
• the medicine to be dispensed safely
d) determining the prescriber's intentions as to the patient's medicine,
including the dosing instructions
e) reviewing the medication history and other relevant patient information
f) entering the prescription details on the pharmacy computer and recording
any other aspect of the dispensing according to the requirements of the law
g) generating a label for the dispensed medicine and a repeat authorization
where required
h) selecting or preparing the product intended by the prescriber
i) clearly labelling the container of the medicine with the directions for its use as
intended by the prescriber along with any other information that facilitates its
proper, safe and effective use
j) using a barcode scanner (where packaging includes a barcode) to verify the
selection of the correct product for the patient
k) carefully checking and re-checking all dispensing for accuracy and
completeness
l) counseling the patient, or the patient's agent, sufficiently to allow a proper
understanding of all the information by the patient to use the medicine safely
m) ensuring that the entire dispensing process has been carried out according to
good pharmacy practice, and accepting that responsibility by placing his or her
initials or signature in the prescription records of the pharmacy and any other place
according to relevant legislation
ADVERSE DRUG
REACTIONS
Definition
World health organization defines Adverse Drug Reaction as: "Any response to a
drug which is noxious, unintended and occurs at doses used in man for
prophylaxis, diagnosis or therapy. “
Adverse drug reactions are due to following reasons, accordingly they are
classified:
1.Excessive therapeutic effects
2. Secondary pharmacological effects
3. Idiosyncrasy
4. Allergic reactions
5.Genetic make up of the patients
6.Sudden drug withdrawal
7.Drug interactions
Excessive pharmacological effects
i. It generally appears due to over dosage of a drug.
▪ This is particularly troublesome with cardioactive, hypotensive,
hypoglycemia and central nervous system depressive agents,
▪ For example, hypotensive agent used in hypertension , in excess dose
cause profound hypotension
ii. It may also appear at usual therapeutic dose in certain conditions.
▪ Hepatocellular dysfunction, as in several hepatitis or advanced cirrhosis, can reduce the
clearance of drugs like Phenytoin, Theophylline and Warfarin.
▪ A reduction in hepatic blood flow, as in heart failure, can reduce the hepatic clearance of
drugs for e.g. propranolol, morphine and pethidine.
▪ Reduced production of plasma proteins (for e.g. albumin) by the liver in cirrhosis can
lead to reduced protein binding of drugs.
▪ Age of patients like neonates, infants and elderly must know during administration of
drugs.
Secondary pharmacological effects
➢Any effects which are associated with a drug besides the desired effects are
called as Secondary Pharmacological effects.
➢This are also called as Type-A (Predictable) adverse drug reaction which is
based on Pharmacological properties.
➢For example, antihistamines are prescribed for their antiallergic skin
reactions or for their antinausea effects, but they also produce drowsiness
due to central nervous system depression(secondary pharmacological effects).
➢ This action may be little importance for patients lying on bed but it may have
disastrous consequences if a patient is motor driver.
Idiosyncrasy
➢The term Idiosyncrasy is used for unusual, unexpected drug effect
which cannot be readily explained or predicted.
➢It also includes drug induced foetal abnormalities such as phocomelia
developing in offspring of mother exposed to thalidomide.
➢Thalidomide develops as potential teratogenecity if given to mothers
during initial period of gestation when the limb buds are formed.
Allergic Reactions
➢The term allergy is an adverse response to a foreign substance resulting
from previous exposure to that substance.
➢They are usually referred to as an over-reaction of the immune system and
these reactions may damaging, uncomfortable, or occasionally fatal.
➢Mechanism of allergic drug reaction can be explained on immunological
basis.
➢Drug or its metabolite combines with circulating plasma protein to form
antigen.
➢When an individual comes in contact with such antigen, antibody formation
takes place.
➢such individual when re-exposed to the same drug, antigen reacts with the
antibodies and liberates the mediators of allergic reaction from mast cell.
➢e.g. kinins, histamine, serotonins and prostaglandins.
Genetically Determined Toxicity
➢In case of patients with special genotype or genetic make up , there is
increase in chance of drug toxicity.
Examples:
i. Individual with pseudocholinestrase deficiency is highly susceptible to
succinylcholine. They may develop paralysis and often apnoea.
ii. Many drugs are detoxified in liver by acetylation. The ability of acetylation
of many drugs in liver is variable in individuals, slow acetylators have greater
risk of toxicity for some drugs like isoniazide, procainamide, hydrallazine,
phenelzine and dapsone.
Hereditary Conditions Drug Causing Toxicity
Glaucoma Corticosteroids
III. The center for food safety and applied nutrition(CFSAN) established
the CFSAN adverse events reporting system (CAERS) in 2002
✓The CAERS provides a monitoring system to identify potentially
serious problem secondary to non ‐FDA‐approved herbs, minerals,
vitamins, dietary supplements,and other substances.
IV. The National vaccine adverse event reporting system (VAERS) is co
administered by the FDA and the centers for disease control and
prevention (CDC).
Although vaccines protect many people from dangerous diseases they
do have the potential to cause adverse effects.
The VAERS depends on voluntary reporting by health professionals to :
a.identify rare adverse reaction not detected in pre‐ licensing studies
b.monitor for Increased in already known reactions
c.identify risk factors or pre existing conditions that promote reactions
d. identify particular vaccines lots with unusually high rates or unusual
type of events.