The document appears to be a list of incident records from a ticketing or issue tracking system. It includes fields like incident number, date opened, short description, caller, priority, and assigned group/agent. There are multiple incidents recorded over time with different statuses, priorities, and assignments.
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Incident
The document appears to be a list of incident records from a ticketing or issue tracking system. It includes fields like incident number, date opened, short description, caller, priority, and assigned group/agent. There are multiple incidents recorded over time with different statuses, priorities, and assignments.