YOUR BOOKING IS CONFIRMED BOOKING REFERENCE

4XZJFD
Booking status: CONFIRMED

TEHRAN TO MUSCAT

MON OCTOBER 2 2023

16: 55 20: 00
IKA - Departure MCT - Arrival
FRIENDLY FARE
OV546/457 | 1 stop | 12 hrs 10 mins
MUSCAT TO KUALA

MON OCTOBER 2 2023

22: 40 09: 35
MCT - Departure KUL - Arrival
1

PASSENGER BAGGAGE SEAT MEAL OTHER

Mozhgan Madani 7kg cabin baggage

1 × 20kg

KUALA TO MUSCAT

MON OCTOBER 16 2023

04: 40 07: 15
KUL - Departure MCT - Arrival
1
FRIENDLY FARE
OV456/545 | 1 stop | 16 hrs 0 mins
MUSCAT TO TEHRAN

MON OCTOBER 16 2023

14: 00 16: 10
MCT - Departure IKA - Arrival

PASSENGER BAGGAGE SEAT MEAL OTHER

Mozhgan Madani 7kg cabin baggage

1 × 20kg

TOTAL AMOUNT PAID 2,419.31 MYR

Booked on 07 Sep , 2023 - SalamAir

4XZJFD IKA TO KUL MON OCTOBER 2 2023, depart 4: 55pm, arrive 9: 35am

PASSENGER(S) FARE TYPE FARE BREAKUP TOTAL

Ms Mozhgan Madani Friendly AIR FARE (AIR) 1,094.69 MYR

Adult 796.05 MYR
Security Fees ( YR )
12.25 MYR
Friendly Fee ( YQ )
122.47 MYR
Pax Safety Oversight Service Fee ( I6
)
24.49 MYR
Security Fee ex Iran ( I2 )
14.70 MYR
Common User Terminal Equipment ( I8
)
8.57 MYR
Passenger Service Charge
(International) ( IR )
3.50 MYR
Transfer Fee- New ( I8 )
61.23 MYR
Infrastructure Tax ( IF )
26.94 MYR
Admin Fee (TFEE)
24.49 MYR
VAT (VA)
0.00 MYR

OPTIONAL EXTRAS
PASSENGER(S) EXTRAS SEAT TOTAL

Ms Mozhgan Madani Free Checked-in Baggage - 20kg Unassigned 0.00 MYR

Adult 0.00 MYR

4XZJFD KUL TO IKA MON OCTOBER 16 2023, depart 4: 40am, arrive 4: 10pm

PASSENGER(S) FARE TYPE FARE BREAKUP TOTAL

Ms Mozhgan Madani Friendly AIR FARE (AIR) 1,324.62 MYR

Adult 918.51 MYR
Security Fees ( YR )
12.25 MYR
Friendly Fee ( YQ )
122.47 MYR
Regulatory charge domestic and
international ( H8 )
1.08 MYR
Passenger service and security
charge ( MY )
79.46 MYR
Cart Tax ( G1 )
21.74 MYR
Passenger service security charge-
KUL ( MY )
79.85 MYR
Regulatory charge ( H8 )
1.09 MYR
Transfer Fee- New ( I8 )
61.23 MYR
Infrastructure Tax ( IF )
26.94 MYR
VAT (VA)
0.00 MYR

OPTIONAL EXTRAS
 PASSENGER(S) EXTRAS SEAT TOTAL

Ms Mozhgan Madani Free Checked-in Baggage - 20kg Unassigned 0.00 MYR

Adult 0.00 MYR

Contract of Air transportation Fifth: Total compensation

Transportation of passengers and Baggage on flights operated by Salam Air, Total compensation that can be gained from the Carrier and its
SAOC. (carrier), carriers doing business as for Salam Air, and other carriers agents with responsibility limitations should not exceed those limits
operating as Salam Air’s Codeshare partner (collectively “United Carriers”), laid down in Montreal convention or PACA resolution issued in Dec
are subject to the terms and conditions set forth in this Contract of Carriage, 2015 where applicable.
in addition to any terms and conditions printed on or in any ticket, ticket jacket
or e-ticket receipt.
By purchasing a ticket or accepting transportation, the passenger agrees to Sixth: Claim procedures
be bound thereby. By purchasing this ticket, the passenger accepts, these
terms and conditions. The passenger confirms his/her acceptance for self - The Addressee should confirm to the Carrier immediately after
and luggage transportation as a result of accepting such terms and figuring out the defect, then send written notice within 7 days at most
conditions. for checked baggage and 14 days for sent cargo, from the day of
The ticket cannot be issued or printed out without reading and accepting receipt.
these terms by clicking on “I agree” icon on the system. The passenger is - The Addressee should confirm the Carrier in case of delay once
totally free to accept or reject such terms and conditions before finalizing the figuring out then send written notice within 21 days at the most from
Contract of transportation. the day of receipt.
- In all cases, the notices must be all in writing as a note on the
carriage documentation upon the cargo’ delivery or registered letter
Terms & Conditions: to be sent to the Carrier at the legal date.
- According to article 31 of Montreal Convention, if the warning had
This contract includes the below terms and conditions for the not been issued during the deadlines identified above, no liability
passenger/Sender revision and acceptance before finalizing the Contract of case should be accepted against the Carrier.
Transportation. The passenger/Sender admits that he/she had read carefully - The right of compensation shall be waived if the litigation had not
the terms and conditions and agree on them. The passenger/Sender agrees been brought within 2 years from delivery date to destination point,
that such terms and conditions are controlling the whole relationship the date in which the aircraft was expected to arrive or the date in
between him/her and the Carrier. which transportation process had stopped.
Such terms and conditions are including, but not limited to, the following:
- Limits on liability for flights’ delays in departure or arrival as well as delays,
damage or loss of baggage. Including fragile or perishable goods in Seventh: Cargo terms and conditions
accordance with Montreal convention 1999 and PACA resolution Dec 2015.
- Claims restrictions, including time periods within which a The below-mentioned terms and conditions will be applied on the
passenger/sender must file a claim or bring an action against the Carrier. airborne cargo by the Carrier. Such terms and conditions prevail on
- The Carrier’s right to change terms of the Contract of Transportation. other agreements or understanding done between the sender and
- Rules of reservations reconfirmation , check-in times and cancelation. the Carrier unless they are in a conflict with applicable Law or valid
- The rules and terms of the restricted tickets. international convention.
- The Carrier’s rights and limits on liability for delay or failure to perform - The sender is obligated to comply with all custom procedures,
service, including schedule changes, passengers’ transfer to another police and other public authorities, also to provide a documentation
carrier, and rerouting. that shows nature of the cargo. Such condition does not establish an
obligation, duty or responsibility on the Carrier out of this.
- The Sender is responsible for accuracy of the data and statements
of cargo recorded by him/her or on his/her behalf in air transportation
First: Arbitration
documentation or provided by him/her or on his/her behalf to the
The Parties agree that in the event of any dispute or conflict between the Carrier to be written in the delivery of goods or included in the records
Passenger/Sender and the Carrier in respect of any matter or dispute related established on further means. This condition is also applied when
to this contract of Transportation or its implementation or the consequences the person representing the Sender and the Carrier’s agent are the
of non-compliance with it or the extent of Carrier’s liability or the united same.
carriers, the parties shall make their best efforts to resolve the matter - The Sender must provide all necessary information and documents
amicably within seven working days. to complete custom procedures, police and other public authorities
before delivering the goods to the addressee. The Sender is
If they do not reach a solution that satisfies both of them, the matter shall be responsible for addressing the Carrier of any damage arising from
referred to Arbitration in accordance with the laws in force in Sultanate of the unavailability, invalidity and inadequacy of these information or
Oman. The arbitral tribunal shall be composed of one arbitrator. The place of documents if the damage is not up to the Carrier’s fault or its agents
Arbitration shall be Muscat, Sultanate of Oman. The language of arbitration or dependents. It must be taken into consideration that the Carrier is
shall be the English. The Arbitrator should apply the provisions of Montreal not obliged to check the validity and adequacy of these information
Convention 1999 and PACA resolution Dec 2105 in addition to the applicable and documents.
legislation in Sultanate of Oman. If this ticket is restricted according to the - The written data on air cargo documentation or goods receipt on
applicable legislation on the paid fare, a limitation or more might be applied, weight of goods, its dimensions and its packaging, so is the data of
including but not limited to one of the following procedures on passenger’ packages number are considered to be a proof to be invoked unless
travel: proved otherwise by the sender. The data of goods quantity, size and
status has no power against the carrier unless the carrier itself had
1- The ticket is non-refundable but can be replaced with another one that
checked it out in the presence of the sender and proved that in air
meets all the standards of the original ticket (including paying any difference
cargo documentation or goods receipt as these data are related to
in price).
the appearance of goods.
2- Replacement and cancellation fees may apply.
- If the carriage requires on the part of the carrier making special
3- The selected tickets might not be eligible for recovering funds or changing
preparations, the sender must notify the carrier of that with a
them even for a fee.
sufficient notice. The carrier has the right to open the packages prior
4- Some tickets have no valid value and cannot be used to buy a future ticket.
to delivery to check out the validity of data stated by the sender.
5- Some tickets may be restricted to certain flights, certain times, minimum
- The sender compensates the carrier for all damages caused to it or
limit or maximum limit in using the return ticket.
any person to whom the carrier is liable for what he/she has provided
6- SalamAir company and the united Carriers reserve the right to:
or what has been provided on his or her behalf of incorrect, improper
and incomplete data and acknowledgements.
(a) Refuse the travel of any person obtained a ticket that violated any value,
- The data recorded in air transportation documentation or delivery of
laws or special regulations of SalamAir andits united Carriers or violated
goods is related to goods dimensions, weight and packing; this also
any, national, federal or valid legal local order.
goes for the number of packages as a proof to be protested with,
(b) Change or modify any of contract terms and conditions with or without
unless otherwise proven by the Sender. The data of cargo quantity,
notifying the registered passengers.
size and case cannot be protested with against the Carrier only to the
extent that the Carrier had already checked in the presence of the
Sender and proved that in the documentation of air transportation,
Second: Advice to international passengers on carrier delivery of goods or to the extent that these data are related to the
liability apparent conditions of the goods.
Passengers on flights involving an ultimate destination or a stop in a country - If the Carriage on the part of the Carrier requires making special
other than the country of departure are advised that international conventions preparations, the Sender must inform the Carrier of that before
known as the Montreal Convention 1999, Chicago Convention 1944 and sufficient time. The Carrier may ask to open the packages before
Warsaw Convention with their regulations, , including their amendments, delivering them to check the validity of data the Sender mentioned.
may apply to the entire flight, including any portion thereof within a country. > - The Sender compensates the Carrier for any damages caused to
For such passengers, the convention, special contracts of transportation it or to any person could be responsible toward as a result for what
may limit the liability of the Carrier with respect to death or injury to the passenger had submitted to it or on its behalf; including the
passengers, and for loss, delay or damage of passengers and baggage. improper, incorrect and incomplete statements and
acknowledgements.
- The addressee has the right to ask the Carrier for the rights arising
Third: Luggage requirements from contract of carriage only if the Carrier confirmed damage of the
cargo or if it didn’t arrive before the expiration of 7 days from the
The below-mentioned terms and conditions will be applied on the luggage expected day of cargo delivery.
which Carrier got from the passenger and registered in its systems then
gave the passenger a receipt with it. Such terms and conditions prevail on
any other agreement or understanding done between the sender and the Eighth: Completion of travel procedures
Carrier unless they are in a conflict with an applicable Law or valid
international convention. All passengers are requested to arrive at the airport well in advance
- The Carrier is fully or partially exempt from its responsibility towards the for their flights and clear all check-in and immigration procedures
luggage as long as the Carrier proves that the caused damage is as a result and to be present at the SalamAir assigned departure gates on time.
of the passenger’s carelessness and fault. This article applies on all SalamAir does not bear any responsibility for any passenger who is
responsibilities terms and conditions in this document. delayed to board the aircraft due to check-in, immigration delays,
- The Carrier is not liable about the loss of money, jewelry and others of missing travel documents or no show at departure gates.
precious things had entrusted to it, only as long as the Sender provides a 1- Check-in: We request all passengers to arrive at the departure
written documents proves so. airport at least 4 hours before departure time mentioned in the ticket
- The Carrier is not responsible for the damage in case of loss and damage to complete travel procedures. Our check-in counters assigned for all
in the checked luggage if it is caused by inherent flaws in the luggage. our domestic and international flights close 60 minutes before
- The passenger has the right to ask the Carrier for the rights arising from departure time mentioned in the ticket. Early check-in ensures you a
this contract if the Carrier confirmed the luggage damage or if it didn’t arrive smooth and comfortable travel experience.
within 21 days from the expected delivery date. - The passenger has the right 2- Presence at the departure gate: Passengers are requested to be
to ask the Carrier for the rights arising from this contract if the Carrier present at the SalamAir assigned departure gate at least 60 minutes
confirmed the luggage damage or if it didn’t arrive within 21 days from the before departure time mentioned in the ticket. Please be aware that
expected delivery date. the gates for all flights close 20 minutes before the scheduled time of
- The Carrier is not responsible for any damage caused to the luggage departure.
possessed by the passenger’s custody; including hand baggage or all the 3- Travel documents: Given the continuous change in travel
items which travelers keep while traveling. requirements to destinations, we request passengers to verify the
- The Carrier is not responsible if the damage to luggage attributed if it was required travel documents need to enter the destination from the
caused by any of the below reasons: country or official authorities. Providing all required travel documents
(a) Inherent flaws in the luggage. is the sole responsibility of the passenger; and the airline does not
(b) Poor packing by anyone other than the Carrier or its agents. bear any responsibility if the passenger is denied boarding due to
(c) War, armed conflict, hooliganism or flood implications or any other force the unavailability of these documents.
majeure conditions. 4- Baggage and bags: We request our passengers to avoid carrying
(d) Proceedings conducted by public authorities regarding entry and exit of weight exceeding the limit mentioned in the ticket to avoid any
goods. additional cost at the airport.
- Taking delivery by the addressee/Passenger without protesting, is
considered as an evidence to the perfect condition of Baggage.
- Each passenger is permitted to carry two pieces of check-in luggage. Ninth: Restricted baggage items
(a) Please ensure that each individual pieces of luggage weighs a
maximums of 32kgs with a total dimension not exceeding 160cms (W+D+L) For your safety, and in compliance with international regulations, we
with passengers details clearly labeled (name & contact details). place some restrictions on the items you can carry in your hand or
(b) Any irregular sized luggage will be refused at checking-in. cabin baggage.
To prevent delays to you and other passengers, we ask that items
Fourth: Exception to responsibility for the delay
that may cause injury or do not comply with security or safety
- The Carrier is not responsible for any damage arising from flights and guidelines for carriage in your cabin baggage, be placed in your
cargo’ delay if it proved that the Carrier and its agents took all the necessary checked-in baggage. These items should be appropriately packed
measures to avoid the damage or it was impossible for them to take such for carriage as checked baggage, in accordance with the
measurements. International Air Transport Association’s (IATA) Dangerous Goods
- The Carrier is not responsible for the damage arising from the delay if the regulations and relevant local regulations.
contracted ticket with the passenger is a one of the restricted or discounted For more information, please check SalamAir website regarding
tickets. “Restricted baggage items”.
- All Economic regulations issued by PACA, issued on 13th December 2015
regarding the limited liability on delays shall apply.

All rights reserved 2023