Secondary English Notes: Oral Skills Section 1: Pronunciation Pronunciation of Vowel Sounds
Secondary English Notes: Oral Skills Section 1: Pronunciation Pronunciation of Vowel Sounds
ORAL SKILLS
SECTION 1: PRONUNCIATION
Sound /ᵆ/
Consider the letter ‘a’ in the words below. Each says this sound.
Sound /ᶾ˸/
This sound is more like the sound you make when you are disgusted.
The letters in boldface say this sound. Study them carefully.
Sound /a:/
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Sound /ə/
Sound /Ʌ/
Sound /ɔ˸/
It is a long sound.
The mouth doesn’t move while saying this sound, and it can be pronounced as long as you have
breath.
It is said in words such as:
Sound /ᶛ/
It is a short sound.
The mouth doesn’t move.
Each of the words below bear this sound:
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Sound /ᶹ/
bosom
Sound /u:/
Sound /I:/
Long sound
Said in words such as the ones below:
Sheep
Feet
Meat
Tweet etc.
Sound /ᶦ/
It is a short sound.
Fit
Bit
Quit
Blip etc.
Exercise
The table below has columns with different sounds. Pronounce each of the words in the list and
classify, according to the highlighted letter(s), under the column that bears that sound.
Made by releasing the stopped air through your teeth by the `tip of your tongue.
It is voiceless because vocal cords do not vibrate when you say it.
Most words with letters ‘CH’ say this sound, for example,
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Agile Gist Engineer Original
Allergic Digitize Fragile Vigilant
Apologize Eligible Fugitive
Contagious Giraffe Legion
(iii) Letters ‘GY’, for example,
The same mouth shape as /f/ is formed when pronouncing the sound /v/.
It is voiced.
Your top teeth is put on your bottom lip.
Words bearing this sound include:
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The Sound /d/
Sound /t/
To make this sound, your tongue stops the flow of air at the front of your mouth.
It is a voiceless/unvoiced sound.
It said in words like:
There are various letters that say the sound /k/. let’s study these letters.
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Truck
Back etc.
Letter ‘Q’ for example,
Quack
Quail
Quartz
Quarter
Quick
This sound is unvoiced – only air passes through the mouth when said.
The teeth are put together and the corners of the lips are brought together towards the middle.
Most words with letters ‘sh’ this sound. For example,
There are words with letters ‘CH’ that say this sound, for example,
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Nation Option
Motion Caution
Sound /ᶿ/
Sound /ᶞ/
Sound /s/
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Muscle Descend Science Scream
Sound /z/
There are those words with letter ‘S’ saying this sound, for example,
The other group of words are those with letter ‘X’, for example,
Exist
Anxiety
Sound /ᵌ/
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Casual Collision Occasion Vision
Casually Division Persuasion Lesion
Usual Version Cashmere Decision
Usually Television Asia Caucasian
Amnesia Exposure Visual
Practice in sentences
Sound /l/
Sound /r/
Raise the back of your tongue to slightly touch the back teeth on both sides of your mouth. The
centre part of the tongue remains lower to allow air to move over it.
It is voiced.
It is found in words with letter ‘R’ e.g.
Red
Friday
Worry
Sorry
Marry
It is also said in words with letters ‘WR’ e.g.
Write
Wrong
Wrath
Wry
Wring
Sound /w/
Your lips form a small, tight circle when making the sound /w/.
Letters representing the /w/ sound are:
Letter ‘W’
Letters WH
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Letters ‘QU’
Others
One
Choir
Sound /m/
Exercise 1
Read the sentence below pronouncing each word correctly and then group the words in their
appropriate columns. Consider the highlighted letters.
The seven students took the first test for their driver’s licenceson Thursday.
/s/ /z/
Exercise 2
Considering the pronunciation of highlighted letters, pick the odd word out.
Exercise 3
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Pronounce each word correctly and then group it under the column containing the sound that the
highlighted letter(s) bear.
/ᶴ/ /ᶾ/
Exercise 4
Circle the letter(s) that say /f/ and underline those saying /v/ in the sentences below.
DIPHTHONGS
A diphthong is a combination of two vowel sounds.
Some of the diphthongs include:
/ᵊᶹ/
/ᵃᶸ/
/ᵉᶦ/
/ᵊᶹ/
In words like;
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Role Moment Owe Mexico Don’t
Bone Bonus Own Potato Soul
Phone Focus Bowl Tomato Shoulder
Stone Vogue Blow Logo Road
Close Social Grown Motto Load
Note Soldier Throw Cold Boat
Notice Coworker Go Gold Coast
Lonely Most Ago Bold Coat
Home Post No Sold Oak
Hope Host So Told Soak
Open Ghost Toe Roll Approach
Ocean Both Hero Poll Boast
Remote Low Zero Control Ok
Solar Know Veto Bolt Obey
Polar Mow Ego Colt Omit
Modal Sow Echo Folk Hotel
Total Show Radio Comb Motel
Motor Tow Studio Won’t
/ᵃᶸ/
Said in words such as:
/ᵉᶦ/
The words containing this diphthong are:
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wait Danger Faint Nation Save
late Angel Paint Nature Cave
bait Stranger Fate Fatal Wave
date Basis Rate Patriot Ray
tale Lazy Kate Radio Gray
bail Crazy Race Vacant Play
bale Fail Base Weight Lay
sale Mail Place Eight Day
gate Sail Lake Vein May
waste Rail Take Neighbou Pray
wade Raise Name r Convey
baby Raid Ache Break Survey
bacon Afraid Rage Steak Stain
paper Wait Patient Age Change
April Straight Racial Wage etc.
Exercise
MINIMAL PAIRS
Study the pairs of words below carefully.
Fit – feet
Let – late
Van – fan
Pun – pan
What do you notice? You realize that only one sound makes the pronunciation of one word distinct
from the other. Each pair is called a minimal pair.
A minimal pair is therefore a pair of words that vary by only one sound especially those that usually
confuse learners, such as /l/ and /r/, /b/ and /p/, and many others.
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Sound /i/ and /i:/
Exercise
Write another word in which either sound /i/ and /i:/ will make it vary from the one given.
Exercise
Complete the table below with a word in which either the sound /e/ or /i/ brings the difference in
pronunciation.
/e/ /i/
1 Head
2 Miss
3 Hymn
4 Led
5 Fen
6 Lid
7 Den
8 Peg
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The following words vary by one having the vowel sound /e/ and the other a diphthong /ei/
Exercise
Each word below has another word in which either the sound /e/ or /ei/ will bring the distinction in
pronunciation. Write that word.
Exercise
Complete the table below with the minimal pair of the word. Consider the sound indicated in each
column.
/ᵆ/ /ᶺ/
(a) But
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(b) Match
(c) Mad
(d) Flush
(e) Cam
(f) Dumb
(g) Sang
(h) Uncle
(i) Crash
(j) Sack
(k) Dump
(l) Tug
Exercise
Complete the table with appropriate word that vary with the sound indicated in the column.
/ᵆ/ /ᵉ/
(a) Marry
(b) Blend
(c) Cattle
(d) Vat
(e) Sacks
(f) Trek
(g) Trad
(h) met
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Exercise 6
Considering the sounds /ɑ˸/ and /ᵌ˸/, write the minimal pair of:
Exercise 7
There is another word that will vary with the one written below with just one sound. Depending on
the sounds /b/ and /v/, write that word.
Exercise 8
Write the minimal pair of the word below with consideration being either the sound /f/ or /v/.
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Sick – thick Saw – thaw Sin – thin Truce – truth
Sink – think Seem – theme Sum – thumb Suds – thuds
Sort – thought Some – thumb Piss – pith Sought –
Tense – tenth Song – thong Sawn – thorn thought
Mass – math Worse – worth Symbol – Moss – moth
Miss – myth Gross – growth thimble Sank – thank
Pass – path Sigh – thigh Sore – thaw Sump – thump
Exercise 9
Each word below has another word in which all the sounds are the same except either the sound /t/
or /d/ is different. Write that word.
Initial
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Crew – grew Clamour – Krill – grill Clam – glam
Croup – group glamour Cunning – Cord – gored
Crow – grow Clad – glad gunning Coup – goo
Key – ghee Crane – grain Cab – gab Crate – grate
K – gay Creed – greed Cape – gape Cuff – guff
Final
Exercise 10
Complete the table with appropriate word that only differs with one sound with the one given.
Consider the sounds in the columns.
/k/ /g/
(a) Tack
(b) Flog
(c) Tuck
(d) Gum
(e) Gash
(f) Jack
(g) Cave
(h) Sag
(i) Leak
(j) Crab
(k) Class
(l) Good
(m) Goat
(n) Blog
(o) Kill
(p) Dug
(q) Gut
(r) Log
(s) Rack
(t) Cot
HOMOPHONES
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Words pronounced the same way but have different spellings and meanings are the homophones. The
list below is English homophones.
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79. Cite, sight, site 121. Faze, phase
80. Clack, claque 122. Feat, feet
81. Clew, clue 123. Ferrule, ferule
82. Climb, clime 124. Few, phew
83. Close, cloze 125. File, phial
84. Coarse, course 126. Find, fined
85. Coign, coin 127. Fir, fur
86. Colonel, kernel 128. Flair, flare
87. Complacent, complaisant 129. Flaw, floor
88. Complement, compliment 130. Flea, flee
89. Coo, coup 131. Flex, flecks
90. Cops, copse 132. Flew, flu, flue
91. Council, counsel 133. Floe, flow
92. Cousin, cozen 134. Flour, flower
93. Creak, creek 135. Foaled, fold
94. Crews, cruise 136. For, fore, four
95. Cue, queue 137. Foreword, forward
96. Curb, kerb 138. Fort, fought
97. Currant, current 139. Forth, fourth
98. Cymbol, symbol 140. Foul, fowl
99. Dam, damn 141. Franc, frank
100. Days, daze 142. Freeze, frieze
101. Dear, deer 143. Friar, fryer
102. Descent, dissent 144. Furs, furze
103. Desert, dessert 145. Gait, gate
104. Deviser, divisor 146. Gamble, gambol
105. Dew, due 147. Gays, gaze
106. Die, dye 148. Genes, jeans
107. Discreet, discrete 149. Gild, guild
108. Doe, dough 150. Gilt, guilt
109. Done, dun 151. Gnaw, nor
110. Douse, dowse 152. Gneiss, nice
111. Draft, draught 153. Gorilla, guerrilla
112. Dual, duel 154. Grate, great
113. Earn, urn 155. Greave, grieve
114. Ewe, yew, you 156. Greys, graze
115. Faint, feint 157. Groan, grown
116. Fair, fare 158. Guessed, guest
117. Farther, father 159. Hail, hale
118. Fate, fete 160. Hair, hare
119. Faun, fawn 161. Hall, haul
120. Fay, fey 162. Hangar, hanger
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163. Hart, heart 205. Lay, ley
164. Haw, hoar, whore 206. Lea, lee
165. Hay, hey 207. Leach, leech
166. Heal, heel, he’ll 208. Lead, led
167. Hear, here 209. Leak, leek
168. Heard, herd 210. Lean, lien
169. He’d, heed 211. Lessen, lesson
170. Heroin, heroine 212. Levee, levy
171. Hew, hue 213. Liar, lyre
172. Hi, high 214. Licker, liquor
173. Higher, hire 215. Lie, lye
174. Him, hymn 216. Lieu, loo
175. Ho, hoe 217. Links, lynx
176. Hoard, horde 218. Lo, low
177. Hoarse, horse 219. Load, lode
178. Holey, holy, wholly 220. Loan, lone
179. Hour, our 221. Locks, lox
180. Idle, idol 222. Loop, loupe
181. In, inn 223. Loot, lute
182. Indict, indite 224. Made, maid
183. It’s, its 225. Mail, male
184. Jewel, joule 226. Main, mane
185. Key, quay 227. Maize, maze
186. Knave, nave 228. Mall, maul
187. Knead, need 229. Manna, manner
188. Knew, new 230. Mantel, mantle
189. Knight, night 231. Mare, mayor
190. Knit, nit 232. Mark, marque
191. Knob, nob 233. Marshal, martial
192. Knock, nock 234. Mask, masque
193. Knot, not 235. Maw, more
194. Know, no 236. Me, mi
195. Knows, nose 237. Mean, mien
196. Laager, lager 238. Meat, meet, mete
197. Lac, lack 239. Medal, meddle
198. Lade, laid 240. Metal, mettle
199. Lain, lane 241. Meter, metre
200. Lam, lamb 242. Might, mite
201. Laps, lapse 243. Miner, minor
202. Larva, lava 244. Mind, mined
203. Lase, laze 245. Missed, mist
204. Law, lore 246. Moat, mote
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247. Mode, mowed 289. Raw, roar
248. Moor, more 290. Read, reed
249. Moose, mousse 291. Read, red
250. Morning, mourning 292. Real, reel
251. Muscle, mussel 293. Reek, wreak
252. Naval, navel 294. Rest, wrest
253. Nay, neigh 295. Retch, wretch
254. None, nun 296. Review, revue
255. Od, odd 297. Rheum, room
256. Ode, owed 298. Right, rite, write
257. Oh, owe 299. Ring, wring
258. One, won 300. Road, rode
259. Packed, pact 301. Roe, row
260. Pail, pale 302. Role, roll
261. Pain, pane 303. Roux, rue
262. Pair, pare, pear 304. Rood, rude
263. Palate, palette, pallet 305. Root, route
264. Paten, pattern, 306. Rose, rows
265. Pause, paws, pores, pours 307. Rota, rotor
266. Pawn, porn 308. Rote, wrote
267. Pea, pee 309. Rough, ruff
268. Peace, piece 310. Rouse, rows
269. Peak, peek 311. Rung, wrung
270. Peal, peel 312. Rye, wry
271. Pearl, purl 313. Saver, savour
272. Pedal, peddle 314. Spade, spayed
273. Peer, pier 315. Sale, sail
274. Pi, pie 316. Sane, seine
275. Place, plaice 317. Satire, satyr
276. Plain, plane 318. Sauce, source
277. Pleas, please 319. Saw, soar, sore
278. Plum, plumb 320. Scene, seen
279. Pole, poll 321. Scull, skull
280. Practice, practise 322. Sea, see
281. Praise, prays, preys 323. Seam, seem
282. Principal, principle 324. Sear, seer, sere
283. Profit, prophet 325. Seas, sees, seize
284. Quarts, quartz 326. Sew, so, sow
285. Quean, queen 327. Shake, sheikh
286. Rain, reign, rein 328. Shear, sheer
287. Raise, rays, raze 329. Shoe, shoo
288. Rap, wrap 330. Sic, sick
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331. Side, sighed 373. Tole,toll
332. Sign, sine 374. Ton,tun
333. Sink, synch 375. Tor,tore
334. Slay, sleigh 376. Tough,tuff
335. Sloe, slow 377. Troop,troupe
336. Sole, soul 378. Tuba,tuber
337. Some, sum 379. Vain,vane,vein
338. Son, sun 380. Vale,veil
339. Sort, sought 381. Vial,vile
340. Spa,spar 382. Wail,wale,whale
341. Staid,stayed 383. Wain, wane
342. Stair,stare 384. Waist, waste
343. Stake,stoak 385. Waive, wave
344. Stalk,stork 386. Wall, waul
345. Stationary,stationery 387. War, wore
346. Steal,steel 388. Warn, worn
347. Stile,style 389. Wart, wort
348. Storey,story 390. Watt, what
349. Straight,strait 391. Wax, whacks
350. Sweat,sweet 392. Way, weigh
351. Swat,swot 393. We, wee
352. Tacks,tax 394. Weak, week
353. Tale,tail 395. We’d, weed
354. Talk,torque 396. Weal, we’ll, wheel
355. Tare, tear 397. Weather, whether
356. Taught,taut,tort 398. Weir, we’re
357. Tea,tee 399. Were, whirr
358. Team,teem 400. Wet, whet
359. Teas, tease 401. Weald, wheeled
360. Tare, tear 402. Which, witch
361. Tern,t urn 403. Whig, wig
362. There,their, they’re 404. While, wile
363. Throw,through 405. Whine, wine
364. Throes,throws 406. Whirl, whorl
365. Throne, thrown 407. Whirled, world
366. Thyme,time 408. Whit, wit
367. Tic,tick 409. White, wight
368. Tide,tied 410. Who’s, whose
369. Tire,tyre 411. Wood, would
370. To,too,two 412. Yaw, yore, your, you’re
371. Toad,toed,towed 413. Yoke, yolk
372. Told,tolled 414. You’ll, yule
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Exercise
Write two words pronounced the same way as each of the following words.
SILENT LETTERS
In English there are letters that are usually not pronounced in certain words. Let us have a look at these
letters and words in which they are silent.
Letter ‘A’
Letter ‘B’
Letter ‘C’
Letter ‘D’
Letter ‘E’
Letter ‘G’
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Align Champagne Gnash Reign
Assign Cologne Gnaw Sign
Benign Consign Gnome
Campaign Gnarl Gnu
Letter ‘H’
Letter ‘I’
Business
Parliament
Letter ‘K’
Letter ‘L’
Letter ‘N’
Letter ‘O’
Lesson
Letter ‘P’
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Psychology Psychiatrist Receipt
Pneumonia Psychotherapy Corps
Pseudo Psychotic Coup
Letter ‘S’
Island Apropos
Aisle Bourgeois
Letter ‘T’
Letter ‘U’
Letter ‘W’
Exercise
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xxv. Rendezvous xxvii. Vegetable xxix. months
xxvi. Catalogue xxviii. Asthma xxx. debris
STRESS
Not all syllables in a word are given equal emphasis. By the same token, not all words in a sentence are
said with equal length.
The relative emphasis that may be given to certain syllables in a word, or certain words in a sentence is
what we refer to as stress.
You say a syllable or a word is stressed when it is said louder or longer than the rest.
1. For two-syllable nouns and adjectives, stress the first, for example
Cloudy carton table
2. For verbs with two syllables and prepositions, emphasize the second syllable, for example
3. Words with three syllables.
(a) Those ending in –er, -ly, emphasis put on the first syllable, for example,
(b) Stress the first, for those ending in consonants and in –y, for example,
(c) Stress the last syllable if the word ends in –ee, -ese, -eer, -ique, -ette, for example,
(d) Look at the ones with the suffixes below, where stress is placed on the second,
-ary: library
Cial: judicial, commercial
-cian: musician, clinician
-tal : capital, recital
Stress is important in studying the heteronyms. A pair, or group of words is referred to as heteronym
when those words are spelled the same way but have different pronunciation and meaning. We have
two main categories of heteronyms:
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We stress the first syllable if noun and the second if verb.
In sentences;
Sentence Stress
(a) Content words which are the key words carrying the sense or meaning- message.
(b) Structure words which just make the sentence grammatically correct. They give the sentence its
structure.
Though the sentence is incomplete, you will probably understand the message in it. The four words are
the content words. Verbs, nouns, adjectives, are content words.
The words: will, you, me, since, I, are just meant to make the sentence correct grammatically. They can
also be stressed to bring the intended meaning.
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Each word in the sentence can be stressed to bring the meaning as illustrated in the table.
Sentence Meaning
Joan doesn’t think Akinyi stole my green skirt. She doesn’t think that, but someone else does.
Joan doesn’t think Akinyi stole my green skirt. It is not true that Joan thinks that.
Joan doesn’t thinkAkinyi stole my green skirt. Joan doesn’t think that, she knows that.
Joan doesn’t think Akinyi stole my green skirt. Not Akinyi, but someone else. Probably Njuguna or
Adhiambo.
Joan doesn’t think Akinyistole my green skirt. Joan thinks Akinyi did something to the green skirt,
may be washed it.
Joan doesn’t think Akinyi stole my green skirt. Joan thinks Akinyi stole someone else’s green skirt,
but not mine.
Joan doesn’t think Akinyi stole my green skirt. She thinks Akinyi stole my red skirt which is also
missing.
Joan doesn’t think Akinyi stole my green skirt. Joan thinks Akinyi stole my green shirt. She
mispronounced the word.
Exercise 1
1. The words that follow can be nouns or verbs dependingon the stressed syllable. Use each as both
the verb and noun in a single sentence.
2. Underline the part of the word in boldface you will stress in each of the following sentences.
(a) The boy has been asked to de.sert the de.sert.
(b) My handsome es.cortwilles.cort me to the dance.
(c) After updating my re.sume, I will re.sume my job search.
(d) They have to con.testin the annual Math con.test.
(e) If you con.vict me, I will remain a con.vict for 5 years.
Exercise 2
Each word in the sentences below can be stressed to bring the meaning. What will be the meaning
when each word is stressed?
INTONATION
It is the rise and fall of voice in speaking.
Intonation is crucial for communication.
In English there are basically two kinds of intonation: rising and falling.
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We can use arrows to show the intanotion – whether rising or falling. ↘ represents falling
intonation while ↗ represents the rising one.
Falling Intonation
Rising intonation
When we lower our voice.
Used in:
General Questions e.g.
Do you visit them↗ often?
Have you seen ↗her?
Are you ready to ↗start?
Could you give me a↗ pen, please?
Alternative questions e.g.
Do you want ↗coffee or ↘tea?
Does he speak↗ Kiswahili or ↘English?
Before tag questions e.g.
This is a beautiful ↘place, ↗isn’t it?
She knows↘ him,↗ doesn’t she?
Enumerating e.g.
↗One, ↗two,↗ three, ↗four,↘ five.
She bought ↗bread, ↗cheese, ↗oranges, and ↘apples.
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Exercise
Using an arrow, determine whether rising or falling intonation is used in the sentences.
PUNS/WORD PLAY
A pun is a form of word play that suggests several meanings, by either exploiting the multiple meanings
of a word, or substituting a word for another similar sounding word, the result of which is humorous.
This is where a word is substituted for another similar sounding word or word pronounced almost in the
same way . For example,
Explanation: There is a twist on the word ‘reel’ which is originally supposed to be spelt ‘real’.
Can you now explain the pun in the following homophonic puns?
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1. What do sea monsters eat for lunch? Fish and ships.
2. I am on a seafood diet. Every time I see food, I eat it.
3. Did you about the Italian chef with terminal illness? He past away.
4. Beauty is in the eye of the beer holder.
5. What tea do hockey players drink? Penalttea
6. What do ghosts serve for dessert? I scream.
7. What did the tree sya to the autumn? Leaf me alone.
8. What did the boy cat say to the girl cat on valentine’s day? You’re purr-fect for me.
9. What day does an Easter egg hate the most? Fry-days.
10. Why did the scientist install a knocker on his door? He wanted to win the No-bell prize!
Homographic pun is formed by using a word that has multiple meanings. You might not tell what exactly
what the speaker means.
For example;
Explanation: The word ‘Rose’ is a female name. it could be the person the speaker loves.
Features of Puns
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Functions of Puns
Exercise
TONGUE TWISTERS
A phrase or a sentence which is hard to speak fast because of alliteration or a sequence of nearly
similar sounds is the tongue twister.
It is worth noting that there is usually the use of mnemonic feature (sound devices or sound
patterns) in the tongue twisters.
Let us read the following tongue twisters fast.
She sells sea shells on the sea shore.
Any noise annoys an oyster but noisy noise annoys an oyster more.
Kindly kittens knitting mittens keep kazooing in the king’s kitchen.
She saw a fish on the seashore and I am sure the fish she saw on the sea shore was a saw-fish.
In the words: she, shore and sure, there is the repetition of the consonant sound /ᶴ/ at the beginning of
the words. This is alliteration.
Alliteration is the repetition of the initial consonant sound in the nearby words.
Can you identify any other instance of alliteration in the above tongue twister?
2. Read this other tongue twister and take note of the highlighted letters.
A skunk sat on a stump and thank the stump stunk, but the stump thank the skunk stunk.
The sound pattern here is consonance.
Consonance is the repetition of the inner consonant sound in the nearby words. An inner sound is
that which comes after the first.
There is another instance of consonance. Can you illustrate it?
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3. Repetition
In most tongue twisters, there is repetition of words or phrases. In (1) above, the words ‘saw’,
‘fish’, etc. have been repeated.
Now pick out the words and phrases repeated in these tongue twisters.
(a) If you tell Tom to tell a tongue twister, his tongue will be twisted as tongue twister twists
tongues.
(b) The sixth sick Sheik’s sixth sheep’s sick.
4. Assonance
Let’s look at:
How much wood could a wood chopper chop, if a wood chopper could chop wood?
There is repetition of the /u:/ in the words; wood,could. This is assonance.
Assonance is the repetition of vowel sounds in the nearby words.
1. They entertain. When one confuses the pronunciation of sounds, the audience will laugh.
2. They teach pronunciation. We can, for example, learn the pronunciation of the sounds /f/ and
/v/, /s/ and /ᶴ/ etc.
3. Enhance creativity.
Exercise 1
(a) It’s not the cough that carries you off, it’s the coffin they carry you off in!
(b) If two witches were watching two watches, which witch would watch which watch?
(c) If a black bug bleeds black blood, what colour of blood does a blue bug bleed?
(d) I wish to wash my Irish watch.
Exercise 2
Read the item below and then answer questions after it:
RIDDLES
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A riddle is a statement or a question with veiled meaning posed as a puzzle to be solved.
The riddles play functions such as:
They boost the creativity of kids.
They entertain.
Some examples of riddles include:
What gets wetter and wetter the more it dries? A towel.
What can you catch but not throw? A cold.
What goes around the world but stays in a corner? A stamp.
Give me food, and I will live; give me water, and I will die. What am I ? Fire.
Riddling Process
There are two parties involved: the audience (respondents) and the challenger(or the riddler).
There are basically four stages of a riddling process, but at times six.
The parts of the riddling process are:
(1) The riddler challenges the audience. The challenge differs from community to community. Some
phrases used here include: riddle riddle!, I have a riddle! Etc.
(2) The respondents accept the challenge. The invitations include: riddle come! Throw it! Etc.
(3) The riddler then poses the riddle.
(4) The guess or guesses. The audience tries to come up with the solution. If they are unable, then the
next part follows.
(5) The challenger asks for a prize. The prize can be a town or city, or any other thing. The challenger
accepts the prize.
(6) Then the solution is given by the challenger.
Exercise
Read the riddling convention below and then identify its six parts.
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Assonance and alliteration are sound patterns used in the poem. While assonance makes use of vowel
sounds, alliteration makes use of consonant sounds. These sounds are repeated in the words close to
one another.
Path Choices
This repetition of initial consonant sounds is alliteration. Illustrate other instances of alliteration in the
poem.
There is also repetition of vowel sounds in the words close to each other. Examples we have seen are:
Further Practice
Pick out all the instances of assonance and alliteration in the poem that follows.
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My lizard flipped me upside down
My kitten kicked my head
My hamster slammed me to the ground
And left me nearly dead
CONSONANCE
Just like alliteration, consonance makes use of consonant sounds, only that these sounds are in in the
inner parts of the words (middle or end, but not beggining).
There are illustrations for this in the two poems we have read. In the poem ‘My Puppy Punched me in
the Eye’ there are the illustrations as follow.
Note: Alliteration, assonance, and consonance don’t have to have the same letters – it is the sound that
must be repeated.
Exercise
Read the poem below and then identify, with illustrations, instances of alliteration, assonance and
consonance.
By John Chizuba
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Directed diagonal deeply
Hurt humans heart heavy
Because better black believes
Dedication, determined destinies
Of our oddity, obviously occupied
We welcome world words with warrant
Blacks built braveness buxom butterflies
Enlightment enchanting ego enlarged
Decade braveness debut delightfully.
RHYME
Rhyming words are the words that sound the same at the ends. Examples of rhyming words are:
When a poem has rhyming words at the end of its lines, these are called ‘end rhymes’. Look at these
two lines:
That keep me locked up tight
All of the things that make me feel not right
The words ‘tight’ and ‘right’ rhyme.
By contrast, internal rhyme/ middle rhyme, is a rhyme that occurs either when:
Two or more rhyming words occur within the same line;
Two or more rhyming words appear in the middle of two separate lines, or sometimes more;
A word at the end of a line rhymes with one or more in the middle of the following line.
Read the poem below and then try to identify the instances of rhyme in it.
Mystic Travel
Mystic travel time
Too endless islands in your mind
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Constructing temples where gods could play
Reading the poem aloud, we can point out several rhyming couplets. They include among others:
Free and me
Away and day
Sensations and masturbations
Truth and youth
Here is are two examples of pairs of lines with middle rhymes in separate lines.
Now read the stanza below from the poem ‘The Raven’ and identify all the pairs of rhyming words.
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My chamber door;
Only this, and nothing more.’’
Rhyme Scheme
Early or late,
Patient …can’t wait
Lost or your found
The world goes around
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I just can’t wait,
When the tree is all alight.
Why Rhyme?
(a) Rhyme creates rhythm in the poem.
(b) It also makes reading or reciting the poem interesting.
(c) The poem is also made easy to memorize.
Exercise 1
Happy or sad
Good days or bad
Cherry or down
The world goes around
Give up or try
Out going or shy
A smile or a frown,
The world goes around
Early or late,
Patient …can’t wait,
Lost or your found,
The world goes around
Angry, serene
Out spoken, unsent
Tense or unwound,
The world goes around
Exercise 2
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The incomplete poem below has the rhyme scheme: aabccbddebfe. Complete it with appropriate
words.
RHYTHM IN POETRY
DEBATE
A formal contest of argumentation between two sides is what debate is.
Debate embodies the ideals of reasoned argument, and tolerance for divergent points of view.
There are two sides in the debate: the proposition and the opposition.
These two teams are presented with a resolution, such as, ‘Girls and Boys Should play in a mixed
football team.’
The teams are given enough preparation time.
The team affirming the resolution speaks first.
The opposing team then must refute the arguments offered by the affirming team and offer
arguments rejecting the resolution.
Both sides are given the opportunity to present their positions and to directly question the other
team.
Neutral judge (s) then evaluate the persuasiveness of the arguments and offer constructive
feedback.
Preparation Time
This is the time you have from when the motion is announced to the beginning of the debate. During
this time:
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1. Research on the motion to get facts. The facts can be got from the teachers, other students, etc.
2. Write notes on the facts. You can once in a while look at them during your presentation.
3. Practice how to speak. Do it in front of friends and relatives, as well as in front of a mirror.
4. If anxious, do some physical exercise. You can also take a deep breath just before your presentation.
5. Dress decently.
Points Delivery
Here are the points that will help you be successful during your points delivery:
Heckling
They are said after standing up by one member of the opposing side. These are meant to alert the judge
to a problem in the opposing side’s argument.
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Exercise
After you deliver your points during the debate, everyone claps for you. How could you have delivered
your points to earn their heckling?
INTERVIEWS
Have you ever attended the formal meetings where you are asked questions and are expected to
respond to them? More than once you will be invited to attend interviews. You can also invite someone
to interview. For this reason, you should some interview tips.
The two participants in an interview are the interviewer (at times a panel of interviewers), and the
interviewee.
If you really want to be considered for a particular job following an interview, you have to adequately
prepare to succeed. The following are the preparations the interviewee would put in place before the
interview:
(a) Contact your referees to alert them that you will be interviewed and they are likely to receive a
call.
(b) Prepare your documents. Make sure they are neat and well arranged.
(c) Know the location where you are having the interview. It will help you know how long it will take
you to reach there.
(d) Do some research about the organization.
(e) Prepare what to wear and how to groom.
(f) Anticipate potential questions and prepare answers correctly.
(g) Arrive early enough for the interview.
(h) Prepare questions to ask the interviewer at the end. It will show how much you are interested in
working there.
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Common Blunders you MUST Avoid
As an Interviewer
Exercise 1
you are the secretary of journalism Club at Maembe Dodo Mixed School. On Friday you would like to
interview your school Deputy Principal on the issue of Students’ Discipline.
(a) Write down any three questions you would ask him/her.
(b) Other than writing down questions to ask, how else would you prepare prepare for this day?
(c) State four things you would do as you interview him.
Exercise 2
Read the conversation below and then answer questions after it.
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Ms Naomi: This interview is just to get to know you a little and then there are follow up interviews. So
what do you do in your free time?
Mr. Josh: I like golfing and swimming. I also like to read newspapers.
Ms Naomi:Why did you want to be a doctor?
Mr. Josh:Actually I love helping people get well. I think cardiology has made great strides recently and I
would like to share my findings with others.
Ms Naomi:Have you written in any scientific journals so far?
Mr. Josh:Not yet. But hopefully soon.
Ms Naomi:OK, we’d like to learn more about you. Let’s go for lunch wwith our colleagues, if that’s OK.
Mr. Josh:That’s fine, I am free.
There are steps any speaker should follow in preparation for presentation of speech. They include:
1. Doing some research on the topic to present. Get the facts about the topic. If you do enough
research, your confidence level will be boosted.
2. Practice in front of a group of friends or relatives. This can also be done in front of a mirror, or
videotaping your rehearsals. You will be able to correct your gestures, postures etc.
3. Write down the points about the topic on a note pad. You can refer to them when giving the
speech.
4. Plan on how to groom and dress decently. You should appear presentable to feel confident.
Your opening determines how long your audience will listen to your presentation. Of they are bored
from the beginning; the chance that your message will effectively get across is very little.
1. Asking a question. The question should make them think about the topic. For example, ‘How
many of you would like to be millionaires?’
2. Stating an impressive fact connected to the topic of your presentation. For example: ‘About 30%
of Kenyans are millionaires.’
3. Telling a story closely connected to the topic. It should neither be too long nor intended to try to
glorify the speaker. For example: “Dear audience, before I begin I would like to tell you a short
story about Maina Wa Kamau became a millionaire. Don’t worry, it’s not too long. …..”
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Other methods of beginning a speech are:
Using humour
Starting with a quote that ties with your topic.
Using sound effect.
Presentation of Speech
There are various techniques of delivering speech. They are what will ensure understanding of your
message. Some of these techniques include:
1. Use gestures effectively to reinforce the words and ideas you are trying to communicate to your
audience. For example, when talking about love, you can use your hands to form a cup shape to
indicate how tiny something is.
2. Make eye contact with your audience members to study their reactions to you. If you sense
boredom, you need to improve and if you sense enthusiasm, it will help pump you up.
3. Use movements to establish contact with your audience. Getting closer to them physically
increases their attention and interest, as well as encouraging response if you are asking
questions.
4. Your posture should be upright. The way you conduct yourself on the platform will indicate you
are relaxed and in control. Do not lean or slouch.
5. Wear appropriate facial expressions to show feelings and emotions. Smile to show happiness,
for example.
6. Speak loud enough to be heard by all your audience members.
7. Pronounce the words correctly and speak clearly for your message to be understood.
8. Pause at key points to let the message sink.
Stage Fright
Almost all speakers are nervous. Even the most experienced do. Fear of addressing a group is not wrong,
but how we deal with it is what is possibly not good enough. Those speakers who seem relaxed and
confident have learnt how to handle anxiety.
Causes of Fear
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1. Past failures during presentation. Plan to succeed instead.
2. Poor or insufficient preparation. Nothing gives you more confidence than being ready.
3. Discomfort with your own body and movement.
A speaker can try the suggestions below to deal with anxiety before and on the day of speech.
1. Know your topic by doing adequate and thorough research. You will be sure of presenting
accurate information and be able to answer questions asked by audience members.
2. Practice delivering your speech several times. This helps you be sure of your organization of the
main points.
On that day;
1. Do some physical exercises like press ups, push walls, etc. to reduce anxiety.
2. Use simple relaxation techniques like taking deep breath, tightening and relaxing your muscles,
etc.
3. Wear clothes that you feel confident in. when you feel good about of you feel, your confidence
level is boosted. You don’t need to adjust your clothes or hair during your speech.
4. Spot friendly faces in the crowd. These are people who give you positive feedback (e.g. nodding,
smiling). Such faces give you encouragement to speak.
5. Come up with ways to hide your anxiety. For example,
When mouth goes dry, drink some water
Incase of excessive sweating, wear clothes that will not allow your audience detect
If your hands shake, use gestures to mask the shaking.
Exercise 1
In the next three days, you are presenting a speech on the topic: Effects of HIV/AIDS.
(a) Write down any three ways you would prepare for the speech delivery.
(b) State the techniques you would employ to ensure your audience listens to you throughout and
that they understand the message during the presentation.
Exercise 2
Makufuli is presenting his speech. Your friend, Makwere claims that Makufuli is not confident.
DISCUSSION
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Discussion is a process where exchange of ideas and opinions are debated upon in a group.
A group which comprises a small number of people is given a topic to discuss.
1. Select/choose group leaders. Choose the secretary to write the points down and the chair to
lead the discussions.
2. Research round the topic to make sure you have the points. You can get the points from the
sources including:
Newspapers and magazines
Friends, relatives and teachers
Text books
Internet
Television
3. Arrive early for discussions. It is advisable you do so so that you start early and finish early.
4. Gather writing materials – pen and note book.
5. Prepare with questions to ask.
1. Learn to listen to each other and respond to what other people have to say.
2. Speak with moderation. What you say is usually more important than how much you say.
Quality is needed rather than the quantity.
3. Back up each point you put across. You can explain your points in a number of ways including:
Providing facts or statistics to support it;
Quoting expert opinion;
Explain why said what you said; and
Referring to your own experience.
4. Stay calm and polite. Use polite words like ‘May I ….?, please …, etc.’
5. Take notes of important words and ideas.
6. Speak clearly.
7. Speak loud enough to be heard by all the group members.
Having learnt what you should do during the discussion, let us now learn what under no circumstances y
do. You should never:
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Carry out mini-meetings; or
Talk over each other.
Exercise
You and your group members have been assigned the topic: ‘Responsibilities of a Good Citizen’ by your
teacher of History and Government. You are supposed to discuss this before you give the presentation
in two days.
(a) State three ways in which you would prepare before you start discussing the topic.
(b) How would you ensure your group members and yourself benefit from this discussion?
ORAL REPORTS
From the heading, an oral report is spoken, not written.
Being oral, it doesn’t mean writing is not involved. As part of preparation, you have to write
notes on the topic or at least an outline of points.
When asked to present an oral report you get the opportunity to practice your speaking skills.
A spoken report has various elements including an introduction, body and conclusion.
1. Researching on the topic. Get all the facts about what is known and unknown by your audience.
2. Take notes on the facts about the topic. Choose your words appropriately in the process.
3. Practice the report before presenting it. You may
Practice in front of a mirror.
Practice in front of friends or relatives.
Videotape your rehearsals.
More practice is required if it has to be memorized.
4. Plan on how to dress and groom.
5. Prepare the visual aids if you plan to use the them. Select the appropriate chart, picture, etc.
that will make abstract ideas concrete.
Reporting
1. Stand up straight. Your upper body should be held straight, but not stiff. Do not fidget.
2. Make eye contact in order to look surer of yourself and to ensure your audience listens better.
3. Vary your tone appropriately and speak clearly.
4. Use gestures to make your points well understood and to keep the audience interested.
5. Pause at key points to let the point sick.
6. Speak loud enough for everyone to hear you.
7. If you have visual aids use them appropriately.
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Exercise
You have seen thieves robbing your neighbor’s house. During this time you have your phone that you
have used to capture one of the two robbers. The next day you are called at the police station to report
on what occurred.
(a) State any three ways you would prepare to deliver this oral report.
(b) What three details would you include in your report?
(c) How would you deliver the report to ensure the information is understood?
SECTION 5: ETIQUETTE
Etiquette is the rules that indicate the proper and polite manner to behave.
(a) Please
We use it when you want someone to do something for you. For example: Can you pass
that cup, please?
also used when you want something from someone. For example: Lend me ten shillings,
please.
(b) Thank you
Use it whenever someone does something for you.
Use it when someone commends you.
(c) Sorry
Say it any time you inconvenience someone.
Say it when step on someone’s toes, etc.
Also when someone asks you something you cannot do.
(d) Excuse me
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To introduce a request to someone, or to get past someone, use this phrase. For example
(e) Pardon me
Exercise 1
Jennifer has gone to the shop to buy a bar of soap. The shopkeeper tells her to be polite the next time
she comes to buy from him. Showing where, which polite phrases could Jennifer have failed to use?
Exercise 2
Read the dialogue below and then explain how Jacinta expresses politeness.
John: I would like to send this letter to japan by airmail, how much is the charge?
Jacinta: It’s one pound, do you need extra stamps?
John: I do, I have been also expecting a package from New-York. Here is my identity card and receipt.
Jacinta: Would you mind signing this form? Here is the package.
John:Finally, I would like to send this registered letter to London.
Jacinta:Please fill in the complete address in capital letters.
TELEPHONE ETIQUETTE
Telephone etiquette are the rules that demonstrate the proper and polite way to use your
phone/telephone.
It starts from how you prepare for phone calls to when you end the call.
Ensure you have enough time. It will not auger well to suddenly end the conversation because of
insufficient airtime.
Go to a place where there is silence. Too much noise will distract your attention.
Think through exactly what you want to say. Write it down if possible so you don’t forget what
to say or ask and look as though you didn’t have anything to say.
Whether at work, at home, or on your mobile phone, remember to display the tips below at all times:
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1. Identify yourself at the beginning of the call.
2. Speak clearly and slowly especially when leaving the message.
3. Speak with a low tone of voice. Be sure to know how loud you may be.
4. Always end with a pleasantry, for example,’ Have a nice day.’
5. Let the caller hang up first.
6. Stay away from others while talking on the phone. They don’t need to hear your private
conversation.
What to Avoid
1. Avoid being distracted by other activities while speaking. Some of these activities include:
Rustling papers
Chewing
Driving
Speaking with someone
Shopping
Working on the computer
2. Avoid allowing interruptions to occur during the conversation.
3. Do not engage in an argument with the caller.
4. Talking too loudly.
The following are places you should not make a call. You should even have your cell phone in a silent
mode or switch it off altogether.
Bathrooms
Hospitals
Waiting rooms
Meetings
Museums
Places of worship
Lectures
Live performances
Funerals
Weddings
Telephone Conversations
Here we shall focus on majorly business telephone conversations. It should be noted that there are
patterns that are followed; but not all will follow this rigid pattern. The six patterns include:
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3. The caller is connected, given information or told that that person is not present at the moment.
4. The caller is asked to leave a message if the person who is requested for is not in.
5. The caller leaves a message or asks other questions.
6. The phone call finishes.
Exercise 1
Read the telephone conversation below and then answer questions that follow.
Pauline: (a form two student, Wajanja School) ring ring… ring ring …
Secretary: Hello, Wajanja School, this is Ms Esther speaking. How may I be of help to you?
Pauline: Yes, this is Pauline Karanja a form two student calling. May I speak to the principal, please?
Secretary: I am afraid MsKaluma is not in the office at the moment. Would you like to leave a message?
Pauline: I would really want, thanks. When she comes back, tell her I wanted to ask for one day
permission. My brother is sick and I would like to request her that I report one day after the opening
day. It is I who will be left with my siblings as the brother goes to the hospital. That is all.
Secretary: Sorry for that, I wish him quick recovery. I would give her the message as soon.
Exercise 2
Your sibling is very sick. You are planning to make a doctor a phone call to come to your home to
provide medication.
(a) State any three preparations you would put in place before making this important call.
(b) Give four bad habits you would avoid when making this call.
Exercise 3
Joan has just called the parent to ask them to pay the school fee. Unfortunately, the parent is not happy
with the way she has made the call. Identify any four telephone etiquette tips shecould have failed to
display.
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APPROPRIATE CHOICE OF REGISTER
Register denotes the choice of language, whether that be formal or informal.
It is the choosing of appropriate language for the context.
There are factors that determine the language we use.
It is important to select the right language for the right situation.
The choice of register is affected by:
(a) The setting of the speech;
(b) The topic of the speech;
(c) The relationship that exists between the speakers; and
(d) The age.
The Setting
There are words we use depending on the field. There are those we use in the field of medicine, in the
field of law etc. they are also those that we use at home when talking to family members. A chemist, for
example, will ask for ‘sodium chloride’ while at the laboratory, while at home she will request for ‘salt’.
At work place, people tend to use formal language while informal language at home.
Topic
If, for example, you want to ask for something valuable from a brother you would say: ‘I was
wondering if you could lend me….’. This is a formal language even though it is your family
member you are talking to.
When offering your boss tea or coffee, you will still use formal language for example: ‘Would
you mind being served tea or coffee? ’ and to a friend you will say: ‘Tea or coffee?’
Relationship
There are words you use when speaking to different people in different situations. More often than not,
an intimate couple will use words like ‘darling’, ‘honey’, etc. These words cannot be used to address
your colleague at work place; or even your pastor.
Age
There are ways to speak to a child and those of speaking to adults. To a baby, we use words like
‘popopoo’ while to an adult ‘long call’, etc.
Field of Medicine
Some words used in the hospitals, clinics and other health stations include: X-ray, syringe, paracetamol,
doctor, nurse, mortuary, patient, etc.
Police Station
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Lockup, cell, bond, etc.
Airport
Information Technology
School
The words used by the teachers, students and others at school are: chalk, ruler, blackboard, senior
teacher, deputy principal, dean of studies, etc.
Law
Technical terms used by lawyers and in the courts of law include: adult probation, affidavit, alimony,
Amicus Curiae brief, annulment, appeal, appellant, appellee, arrest, plaintiff, defendant, dismissal, oath,
revocation hearing, learned friend, etc.
Exercise
Read the conversation below and then answer question that follow.
A turn is a crucial element within turn taking. Each person takes turn within the conversation – either in
person or on phone.
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Achieving Smooth Turn Taking
It is achieved with:
There are various ways of signaling a finished turn. They might be indicated when the current speaker:
Violations in Turn-Taking
There are five well known turn-taking violations in a conversation. They are: interruptions, overlaps,
grabbing the floor, hogging the floor, and silence. Do you know what they really are? If you don’t, read
the explanations for the violations in that order.
1. Inhibiting the speaker from finishing their sentences during their turn.
2. Talking at the same time as the current speaker. This is interruptive overlap. However,
cooperative overlap is encouraged as it shows you are interested in the message.
3. Interrupting and then taking over the turn before being offered it.
4. Taking over the floor and ignoring other people’s attempt to take the floor.
5. Remaining without saying anything for quite some time.
To interrupt;
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Before I forget, …
I don’t like to interrupt, but ….
I wouldn’t usually interrupt, but …
I’m afraid I have to stop you there.
I will let you finish in a minute/second/moment ….
May I interrupt?
To stop other people from interrupting you during your turn use;
…., right?
But that’s enough from me.
Can you give me your thoughts on …?
Does anyone want to say anything before I move on?
How about you?
Note: The list is endless, and you can come up with other appropriate phrases.
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(c) Offer an opinion; and
(d) Ask for clarification.
Steps to Interrupting
It is important to take note of the following steps when interrupting a speaker during a conversation or
during a discussion:
1. Signal to the speaker that you have something to contribute by implementing the body language
such as:
(a) Making eye contact;
(b) Slightly raising your hand;
(c) Sitting forward on your seat;
(d) Quietly clearing your throat; or
(e) Coughing quietly.
2. Wait patiently until the speaker pauses or incase of a lull in the conversation.
3. Speak clearly using polite phrases. These phrases will be learnt later.
4. Wait for the speaker to acknowledge your request to speak before you do so.
5. After you have spoken, thank the speaker and allow them continue.
6. Take a deep breath and calm yourself before interrupting when you feel angry or annoyed.
7. Take care to use low tone of voice.
Avoid:
1. Unnecessary interruptions.
2. Finishing speaker’s sentences.
3. Interrupting to correct the speaker unnecessarily.
4. Speaking harshly or using disparaging comments.
Below is the list of phrases which you can use to politely interrupt someone:
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I hate to interrupt, but …
I know it is rude to interrupt, but …
The tips that follow will help you handle disagreements without annoying the other person in a
discussion or discussion:
1. Actively listen to the other person’s point of view. This helps in showing respect and
understanding of the other person’s perspective.
2. Stay calm even if you feel angry.
3. Acknowledge the other person’s point of view before the buts.
4. Disagree only with the person’s idea but not he person.
5. Use polite phrases to respectfully disagree.
6. Speak in a low tone.
7. Give some credence to the other person’s point of view before challenging it. For example, say:
It’s partly true that I bought this phone at a cheap price, but …
NEGOTIATION SKILLS
This is the process of discussion between towo or more disputants, aimed at finding the solution to
a common problem.
It is a method by which people settle their differences.
It is also the process by which a compromise or agreement is reached while avoiding arguiment.
There could be a difference between people with different aims or intentions, especially in business
or politics. When this happens, they have to reach an agreement.
Negotiation skills will be helpful when:
Haggling over the price of something;
Negotiating with your employer e.g. for higher salary;
Negotiating for peace/ solving conflict;
Negotiating for better services; etc.
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Stages Of Negotiation
1. Preparation comes first. During this time, ensure all the pertinent facts of the situation is known in
order to clarify your own position. It will help in avoiding wasting time unnecessarily.
2. Discussion then follows. This is the time to ask questions, listen and make things easier to
understand. At times, it is helpful to take notes to record all points put forward.
3. Negotiate towards a win-win outcome. Each party has to be satisfied at the end of the process.
4. Agreement comes after understanding both sides’ viewpoints and considering them.
5. Implement the course of action. If for example, paying the amount, it has to be paid.
1. Ask questions, confirm and summarise. These three activities ensure that there is no confusion on
what each party wants.
2. Acknowledge each other’s point of view. Show that you have listened to and understood their
perspective. Show appreciation of the other person’s point of view.
3. Listen attentively to the other person.
4. Respond to negative comments and complaints. Avoid confrontational language.
5. Behave in a confident way, but don’t be rude. Make polite but firm requests.
6. Give options/alternatives. You can both win if you recognise that you share a common ground.
Exercise
(a) Write down three relevant facts you would want to know before going to buy the car.
(b) State any three hints for the negotiators you would consider when haggling over the price of that
car.
To obtain information
To understand the message
For enjoyment
To learn
In order to benefit from a talk as the listener, you should take note of the following key tips:
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1. keep an open mind. Listen without judging the speaker or mentally criticizing their message they
pass. You just have to hold your criticism and withhold judgment.
2. Familiarize yourself with the topic under discussion. Audience tend to listen more if they have
idea of the topic being discussed. How then can one familiarize himself/ herself with the
subject? They can do this by:
(a) Reading from the books.
(b) Reading from the internet.
(c) Asking for ideas from those who know.
3. Use the speaker responses to encourage the speaker to continue speaking. You will also get the
information you need if you do so. Some of the speaker responses we use include:
(a) Slightly nodding the head, but occasionally.
(b) Smile occasionally.
(c) Using small verbal comments like yes, uh huh, mmmh, I see, etc.
(d) Reflecting back e.g. you said …
4. Take notes on the important points. This can in itself be a distractor. You should therefore know
when to and when not to take notes.
5. Listen for the main ideas. These are the most important points the speaker wants to get across
and are repeated several times.
6. Wait for the speaker to pause before asking a clarifying question. Just hold back.
7. Avoid distractions. Don’t let your mind wander or be distracted by other people’s activities. If
the room is too cold or too hot get the solution to that situation if possible.
8. Sit properly. Sit upright
9. Make eye contact with the speaker. when you do this you will be able to understand the non
verbal messages too.
You can easily tell whether your audience listens or not. The inattentive listeners tend to posses the
following characteristics:
(a) Fidgeting
(b) Doodling
(c) Playing with their hair
(d) Looking at a clock or watch
(e) Picking their fingernails
(f) Passing small pieces of paper to one another
(g) Shifting from seat to seat
(h) Yawning
There are many things that get in the way of listening and you should avoid these bad habits so as to
become a more effective listener. These factors that inhibit active listening include;
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1. Lack of interest in the topic being discussed.
2. Unfamiliarity with the topic under discussion.
3. Fear. One might fear being asked a question and in the process fail to look at the speaker.
4. Noise. In case of noise the listeners might not get what the speaker is saying.
Exercise 1
MwangiMwaniki, the author of one of the set text you study, is coming to your school to give a talk on
the themes in his novel.
Use of opening formula. This is used to indicate the beginning of a story. It also remove the audience
from the world of reality and take them to the world of fantasy. A world of fantasy is where bones
speak, a king is the lion, etc. some commonly used opening formula phrases are ‘ a long time ago…’,
‘once upon a time’, ‘there once was ….’, and ‘long, long ago…’
Use of Closing formula. It makes the end of a story. It also removes the audience from the world of
fantasy and take them back to the world of reality. Here are examples of closing formulae:
And that is why …
And there ends my story.
From then onwards …
To come to the end of my story …
Use of idiophones. There is the use of words that imitate the movement or sounds made by
characters in the story. For example,
The bees flew buzz buzzbuzz.
The woman laughed hahahahaha.
The branch was cut kacha.
Repetition. A word, phrase, a song, or even a sentence can occur more than once in a story. The
repetition is meant to bring out the meaning.
Use of songs. Many narratives have songs. The songs perform the following functions:
(a) Brings out the character traits.
(b) Brings out the theme.
(c) To entertain.
Fantasy.
Use of suspense. Here the audience is left wondering what will happen next.
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There is also the use of dialogue. A character speaks directly to the other. Dialogue is used to bring
out the theme, character traits as well as to develop the plot of the story.
The distance can exist at work, at home and in our social circles.
(a) Gender
(b) Trust
(c) Relationship
(d) Familiarity with the person.
The personal space guidelines below will help enhance listening and speaking:
1. Respectfully keep your distance if you walk into a room and see two people in private
conversation.
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2. Pay attention to your volume when you speak, whether on the phone or in person, to ensure
you don’t distract attention of others.
3. Maintain physical space at table and chair rows so the people around you have enough room to
write, raise their hands, etc.
4. Be mindful of amount of perfume or cologne you wear as if it is in excess it might distract
others.
5. Never lean on the other person’s shoulder unless invited to.
6. Don’t eavesdrop on another person’s phone conversation. In case you overhear details of the
conversation, keep it confidential.
Depending on the nature of the intrusion, you would deal with space encroachment in different ways.
Here are the steps of dealing with a person who leans on your shoulder:
1. Lean away or take a step back away from the person hoping they would take a hint.
2. Come right out and say you feel discomfort being too close.
3. Explain why you need more space. You can for example tell them you need more space to write.
Exercise
You have attended a one day seminar. The person sitting next to you is said to be intruding your
personal space. What four personal space guidelines could this person have failed to follow?
FACIAL EXPRESSIONS
The face you wear is a great component of emotion and feeling.
The various facial expressions represent various feelings. A smile for example, represents joy, while
a scowl, anger.
When speaking or listening, flex your facial muscles as appropriate. You can’t smile when the
speaker is talking about incidence of tragedy. Doleful face will do.
Remember your face is like a switch and will keep changing depending on the feelings and emotions.
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GESTURES
A speaker will always move part of their body especially a hand, arm or the head when speaking.
This is done to express the idea or meaning.
As a speaker you can use illustrators of what you are saying using your hands. They will add
mental image to what is being conveyed. For example,
Headshake to mean ‘no’.
Use hands to form the shape of heart to express love.
Use the hands to form the bow shape to show the big belly. Etc.
EYE CONTACT
Did you know you can use your eyes to listen? We use the eyes to listen to another person’s body
language – gesture included.
An eye is a powerful tool of effective communication.
Let us learn some situations that demand different uses of the eyes. For example:
(a) When arguing, hold your gaze.
(b) When deferring, lower your eyes.
(c) When loving someone, stare in the pool of their eyes.
Making eye contact is very vital as you can get the feedback from your listeners, on your message.
When you notice they are bored you know you have to make adjustments and when they show
enthusiasm then this will help in pumping you up.
Too much eye contact by the listener indicate they have interest in either you or the information
you are putting across.
Speakers tend to look up:
(a) At the end of their utterances.
(b) To indicate to the others to have their turn.
Speakers tend to look away when:
(a) Talking non-fluently.
(b) Thinking
(c) Not sure of the topic.
BOWING/CURTSYING
A curtsy is a polite gesture of respect or reverence made chiefly by women and girls.
It is the female equivalent of males’ bowing.
To end a performance.
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To show respect.
How to Curtsy
Your appearance involves the clothes you wear as well as how you groom.
Grooming on the hand involves what you do to your body other than the clothing. Your personal
hygiene is the simplest term that can replace the term grooming.
Clothing
The kind of clothe you wear will depend on such factors as:
Grooming
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Exercise
Ayub has been invited to an interview. State four grooming mistakes he should be careful to avoid.
The tips that follow will help you in giving clear instructions:
1. Get the attention of the other person. Be sure you have the attention of the person, or people, you
are giving instruction. This is one way in which you will tell whether they are listening. Do you know
ways to get the attention of a child or even a group of people in some noisy place? Here are some
suggestions;
Ring the bell
Bang the table/door
Switch off the lights
Clear your throat
Blow the whistle, and many others.
2. Use simple language that can be understood. Avoid using too much vocabulary.
3. Break instructions down and deliver them in steps. Give one instruction at any given time to avoid
any confusion.
4. Repeat instructions to them.
5. Be loud enough.
6. Give instruction beginning with a verb i.e. use the imperative forms. For example: Take three cups…
7. Ask them repeat instructions to you in their own words.
8. Make eye contact.
Exercise
You are a mother. On a certain day, very early in the morning, you want to go to pay your friend a visit.
Before you leave, you have decided to leave your 6-year old son instructions on how to prepare his
lunch.
(a) Make a list of methods you would use to get his attention before giving instructions.
(b) Other than getting his attention, how else would you ensure you leave him clear and
understandable instructions?
GIVING DIRECTIONS
Once in a while people will ask you to lead them to their destination. If it is not possible to do this then
the best thing to do will be to give them directions to those places. The most important thing to do is to
be brief and clear.
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Let us learn the steps to giving the clear directions.
1. Give the direction with few turns. Remember shortcuts may be faster, but at times are
complicated especially in the case of many turns.
2. Indicate the turns—whether left or right. Tell them to turn a left or a right. For those who know
cardinal points, you can use north, south, west, or east.
3. Mention the landmarks, for example, a large clock, a school, a river, e.t.c. Tell them: `you will
see a blue church…
4. Specify distance. Offer the Ballpark Figures (rough estimates of the time and length of travel).
The three ways of specifying the distance are:
(a) Telling them how many streets or buildings to pass;
(b) Giving them distance in kilometres, metres , or miles;and
(c) Telling them how much time in minutes or hours it will take them to reach their destination.
5. Warn them about any confusing parts of the route. For example, let them know of a narrow
road that people normally miss.
6. Say which side of the street or road their destination is on. There could be two houses that look
alike on either sides of road. Tell them: My house is on the right.
7. Repeat directions to them and allow them repeat back directions to you.
8. Draw a simplified map if paper and pencil or pen are available.
9. Give them a drop-dead point. This is the place when if you reach you know you are lost and have
to make a U-turn. For example, tell them: if you see a big black billboard you have gone too far.
Exercise
Your church is in the same estate you live. Your mother goes to a different church. On this particular
Sunday she has decided to join you later in your church. For that reason, she asks you to give her the
direction to the church.
(a) Mention three ways you would specify her the distance from your home to the church.
(b) Apart from specifying the distance, how else would you ensure she reaches the church when giving
her the direction?
ANSWERS
PRONUNCIATION OF VOWEL SOUNDS
/ᶦ/
Hill
Sit
Still
Blip
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Fill
Blink
Thrill
/i:/
Jeep
Creek
Greased
Teal
cheat
/e/
jet
bed
wet
Exercise 1
Exercise 2
Exercise 3
Sound /ᶴ/ :tissue, passion, ocean, cautious, solution, pressure, Persian, chef, sure, precious
Sound /ᶾ/ :Caucasian, division, leisure, vision, casual, conclusion, television, decision, collision, exposure
Exercise 4
DIPHTHONGS
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(i) Vane/vein (k) Weight (m) Sow (o) Tow
(j) Waste (l) Ate (n) Know (p) Groan
MINIMAL PAIRS
Exercise 1
Exercise 2
Exercise 3
Exercise 4
Exercise 5
Exercise 6
Exercise 7
Exercise 8
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(i) Carve (j) Vault (k) File (l) Strife
Exercise 9
Exercise 10
HOMOPHONES
SILENT LETTERS
STRESS
Exercise 1
1.
(a) Bamburi cement was used to cement the bridge.
(b) After leaving us his address, he will address those students over there.
(c) He had to permit us to do business since we had a business permit.
(d) The content of the letter will content the man.
2.
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Exercise 2
(a)
I – no one else loves your sister’s handwriting.
Love – I don’t hate your sister’s handwriting
Your – Not any other person’s sister
Sister’s – not your brother’s or your uncle’s
Handwriting – It I only your sister’s handwriting I love, not her walking style or her cooking.
(b)
You – all the others came early
Came – you did not leave late
Late – Not early
Yesterday – the rest of the days you came early
INTONATION
PUNS
(a) Interest has multiple meanings. Interest is the state of wanting to do something. It is also amount
paid at a particular rate for money borrowed from the bank.
(b) There is a twist on the word ‘tired’ which is originally supposed to be spelt ‘tyred.’
(c) Up to something means doing something wrong. It also means the stairs could be leading him to
another floor.
(d) The word ‘Santa’s’ has been twisted. It is supposed to be spelt ‘sentence’.
(e) Charged means passing electric current. It also means being formally accused in the court.
TONGUE TWISTERS
Exercise 1
(a)
Alliteration: cough, carries, coffin, carry
Consonance: cough, off, coffin, off
Repetition: off
(b)
Alliteration: witches, were, watching, watches, which, witch, would, watch, which, watch
Consonance: witches, watching, watches, which, witch, watch, which, watch
Repetition: watch, which, two
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(c)
Alliteration: black, bug, bleeds, black, blood, blue, bug, bleed
Consonance: bleeds, blood, bleed
Repetition: black, blood, bug repeated
(d)
Sibilance: wish, wash, Irish …. Or consonance
Alliteration: wish, wash, watch
Exercise 2
RIDDLES
RHYME
Exercise 1
(a) Violently (b) Day (c) shaking (d) terror (e) Forget
Exercise 2
aabcddbceeccffccgghh
Alliteration
Assonance
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Directed diagonal
Etc.
Consonance
DEBATE
I could have:
Spoken confidently
Varied my tone appropriately
Spoken loud enough to be heard by everyone
Made my contact with my audience
Provided proofs for my points in persuasive way.
Spoken slowly and enunciated words correctly
Used gestures that reinforced my ideas
Paused at key points
INTERVIEWS
Exercise 1
(a) Questions
How would you handle cases of indiscipline among the students?
Will you appoint prefects in charge of discipline?
What punishment will you mete out on those who are indiscipline? Etc.
(b) I would;
Inform him about the interview.
Arrive early for the interview.
Prepare the place to interview him..
(c) I would;
Allow him enough time to respond to the questions.
encourage him to speak by slightly nodding my head.
Make eye contact with him.
Exercise 2
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She also offers to take Mr. Josh along with her for lunch.
(b) Mr. Josh:
Explains her answers well.
Is honest. When asked whether he has written in any scientific journal he says not yet.
SPEECHES
Exercise 1
(a) I would;
Do some research on the topic.
Practice adequately.
Write down my points.
Dress and groom well.
(b) I would;
Effectively use gestures to reinforce my ideas.
Make eye contact with my audience.
Wear appropriate facial expressions.
Speak loud enough to be heard by all.
Pronounce my words correctly.
Pause at key points to let the information sink.
Speak slowly to allow my points be processed.
Exercise 2
DISCUSSION
(a)
Choose group leaders.
Do research on the topic to get facts.
Write the points.
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Arrive early for the discussion.
Gather writing materials to use.
(b)
Ensure each point given is backed up.
Ensure members speak with moderation.
Speak clearly.
Take notes on what is discussed.
Ensure members listen to each other.
ORAL REPORTS
(a)
Prepare the photo to show the police.
Ask the neighbours questions to get more facts.
Practice how to report.
(b) I would:
Vary my tone appropriately.
Make eye contact with the officer.
Use gestures effectively.
Pause at key points.
Speak loud enough enough.
Speak slowly.
Exercise 1
Failed to use ‘thank you’ after being given the bar of soap.
Failed to use ‘please’ when asking to be given the bar of soap.
Failed to use ‘excuse me’ to get the shopkeeper’s attention.
Exercise 2
She has used ‘please’ when asking John to fill the address.
She has used ‘would’ in asking questions.
TELEPHONE ETIQUETTE
Exercise 1
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The caller is told the principal is not in the office at the moment.
Pauline is asked to leave a message.
Pauline leaves the message for the principal.
The call finishes with pleasantry – have a nice day.
(b) Evidences:
She introduces herself to the secretary.
She ends the call with pleasantry.
She speaks politely to the secretary.
Exercise 2
(a) I would:
Ensure I have adequate airtime.
Go to a quiet place.
Jot down what to tell the doctor.
Ensure the place to make the call has network.
(b) I would avoid:
Talking too loudly
Engaging in an argument with the doctor.
Interrupting the doctor.
Being distracted by other activities.
Exercise 3
(a) Credex is a school. There is the use of words such as ‘pieces of chalk’, and the ‘deputy principal’.
(b) The two are friends .
(c) At first it is formal. But when the receptionist realizes it is Dorothy calling it becomes informal.
(d)
Formal
Is this the credex?
Informal
How is the going?
Lunch today?
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NEGOTIATION SKILLS
(a)
Know the prices elsewhere
Whether I can get discount
Whether the purchase of the car comes with any offer
Whether the car is in high demand
Whether the car is readily available. Etc.
(b) I would:
Make polite but firm requests.
Ask questions and summarise to avoid confusions.
Respond to negative comments from the seller.
Give alternatives.
Show appreciation of the seller’s viewpoint.
Listen attentively to the seller.
Ensure we arrive at a clear agreement acceptable to both of us.
PAYING ATTENTION
(a) I would:
Read the set book to remind myself of the themes.
Ensure I sit where I would be comfortable.
Prepare questions to ask him.
(b) I would:
Take down the main points.
Make eye contact with the author.
Hold back until the speaker pauses before I interrupt.
Encourage the speaker to continue speaking by using some responses.
Avoid interruptions.
I would avoid:
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Dirty unarranged hair
Dirty fingernails
Foul breath teeth
Unbathed body
Excess make up
Excess perfumes or colognes
(a)
Switch off the lights in his room
Call his name
Bang the table beside him
Clap my hands
(b)
GIVING DIRECTIONS
(a)
Giving the distance in metres.
Telling her time in minutes.
Telling her the number of streets to pass.
(b)
I would give her the route with minimal turns.
I would indicate the turns.
Mention the landmarks.
Warn her about any confusing part of the route.
Have her repeat directions back to me.
Draw a simplified map.
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