Managing Linen at Apollo Hospitals-Group 8
Managing Linen at Apollo Hospitals-Group 8
Brief of Case:
Apollo Hospitals Bangalore which has been a tertiary care flagship unit of Apollo
hospitals group is facing a issue of managing linen used in hospitals. The cost of
managing linen was around INR 5.1 million per annum. Major concerns were, due to
heavy stains self life of linen was decreased to 50% and it was difficult to track the
number of wash for each linen. Dr. Rao wants to solve this issue using analytical
approach.
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Cconv = Cost of converting bed sheets into pillow
covers. Constraints:
1. Linen Availability: St+Xt−Dt−1≥ Required Linen based on occupancy
2. Safety Stock Maintenance: St ≥ Safety stock requirement
3. Laundry Cycle: Lt+2=Wt
4. Discards and Conversion: Dt≤Discards Available
5. Non-Negativity and Integer Constraints: Xt,Yt,Wt,Zt,Dt,St,Pt,Lt,Qt≥0 and integers
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The model would be more complex in practice, considering factors such as the lead time for
purchasing new linen, the time it takes to convert discarded bed sheets into pillow covers,
and the dynamic demand based on hospital occupancy.
To analyse this, we need to calculate the cost saved by converting bed sheets into pillow
covers and compare it with the cost of employing a tailor.
Given:
Cost of a tailor: INR 20,000
Cost of a new pillow cover: INR 64.35
Conversion rate: 0.28% of used linen discarded every day, 40% of which are
converted into pillow covers.
We would need to calculate the total number of pillow covers produced from discarded bed
sheets and the corresponding cost savings. If the cost savings exceed the tailor's cost, the
decision is cost-effective.
The calculations show that with the given data, the hospital converts approximately 8.4 bed
sheets into pillow covers per month, resulting in a cost saving of INR 540.54. However, since
the cost of employing a tailor is INR 20,000, the net effect is a loss of INR 19,459.46.
Therefore, under the given conditions, the decision to convert bed sheets into pillow covers
is not cost- effective.
We need to calculate the expected life of linen given the proportion of heavy wash and
regular wash.
Given:
20% of used linen goes through a heavy wash (45 washes life).
80% of used linen goes through a regular wash (70 washes
life). The expected life of linen (E) can be calculated as:
E=0.20×45+0.80×70
To incorporate this into the mathematical model, we would add additional constraints to
track the number of washes for each linen item and discard it once it reaches its maximum
number of wash cycles.
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5. Limitations of the Model and Handling Them