THE AIRLINE ON-TIME PERFORMANCE REPORT - JANUARY 2023

THE ON-TIME
PERFORMANCE
MONTHLY
REPORT
AIRLINES

OCTOBER 2023

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Global Summary
Airlines

Global Delta Air Lines (DL) took the top spot from SA Avianca (AV) this
month with an outstanding OTP of 90.84%. SA Avianca (AV) followed
with an OTP of 88.78%, just a slight decline from its performance last
month. Qatar Airways (QR) came in third place this month with an OTP
of 87.56%. United Airlines (UA), a new name in the top five ranking,
secured the fourth place this month with an OTP of 86.31%. United
Airlines was followed closely by Aeromexico (AM), with an OTP of
86.08%.

APAC ANA (NH) is the new leader in the APAC region with an OTP of 85.08%,
a two-point improvement over the previous month’s performance. JAL
(JL) retained its position in second place at the same OTP rate as the
previous month (83.88%). With an OTP of 83.14%, Vietnam Airlines (VN)
took the third spot in the APAC region.

North America With an impressive OTP of 90.84%, Delta Air Lines (DL) maintained
its position as the top airline in North America this month. This score
was a 4-point improvement over the previous month’s performance.
United Airlines (UA) secured the second place this month with an OTP
of 86.31%. Alaska Airlines (AS) followed closely in third place with an
equally impressive OTP score of 86.07%.

Europe Norwegian Air Shuttle (DY) is the leader in the Europe region this
month with an OTP of 86.10%. Iberia Express (I2) climbed to second
place with an OTP score of 85.69%, while Austrian (OS) slid to the third
spot with an OTP of 85.57% this month.

Latin America SA Avianca (AV) maintained its dominance in Latin America this
month with an OTP score of 88.78%. Caribbean Airlines (BW) followed
closely behind at number two with an OTP of 86.47%, almost a 3-point
improvement over their September OTP performance. Aeromexico (AM)
ranked third in the region this month with an OTP of 86.08%.

Middle East Oman Air’s (WY) dominance in the Middle East and Africa was
maintained this month with an OTP of 93%. Safair (FA) also sustained
and Africa its position at number two with an OTP of 90.81%. Qatar Airways (QR)
moved to the third spot in the region this month with an OTP of 87.56%,
while Royal Jordanian (RJ) slid to fourth place with an OTP of 84.59%.

Low-Cost With an OTP of 90.81%, Safair (FA) is once again the leader in the Low-
Cost Carrier category this month. Jetstar Japan (GK) climbed to the
Carrier second spot with an incredible OTP of 86.94%, while Norwegian Air
Shuttle (DY) dropped to third place with an OTP of 86.10%.

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 Better.
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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

THE MOST
ON-TIME AIRLINES

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

Global Airlines
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers

Delta Air Lines (DL) 1 90.84% 99.99% 99.85% 141,704

October 2023
SA AVIANCA (AV) 2 88.78% 99.28% 99.53% 17,794 Total On-Time Arrivals
Summary of
86.30%
On Time On-Time Tracked
Total Flights Comp Factor Top Performers
Ranking Arrival Flights
Qatar Airways (QR) 3 87.56% 98.16% 99.90% 16,588
(DL) Delta Air Lines 1 90.84% 141,704 99.85% 99.99%
United Airlines (UA) 4 86.31% 99.96% 99.47% 132,530 Total Flights
(AV) SA AVIANCA 2 88.78% 17,794 99.53% 99.28%
Aeromexico (AM) 5 86.08% 99.91% 99.26% 17,036 580,936
(QR) Qatar Airways 3 87.56% 16,588 99.90% 98.16% Total Tracked Flights
American Airlines
(AA)
(UA) United Airlines 6 85.53%
4 86.31%99.99%132,530 99.52%
99.47% 172,694
99.96%
99.47%
ANA (NH)
(AM) Aeromexico 7 85.08%
5 100.00% 17,036 99.83%
86.08% 99.26% 25,993
99.91% Total Tracked Flights

Saudia
(AA) American (SV)
Airlines 8 84.49%
6 85.53%99.15% 172,694 99.85%
99.52% 15,137
99.99% 99.47%
(NH) ANA 7 85.08% 25,993 99.83% 100.00% Total Flights
Iberia (IB) 9 84.43% 98.32% 99.32% 15,099
(SV) Saudia
JAL (JL) 10
8
83.88%
84.49%
99.90%
15,137
99.51%
99.85%
26,361
99.15%
580,936
Total On-Time Arrivals
(IB) Iberia 9 84.43% 15,099 99.32% 98.32%
86.30%
(JL) JAL 10 83.88% 26,361 99.51% 99.90%

Relative Performance
Relative Performance

AA
150K

DL
Total Flights

UA
Total Flights

100K

50K

JL NH
0K IBIB
SVSV AM QR AV
84% 85% 86% 87% 88% 89% 90% 91%
On-Time Arrival
On-Time Arrival

Operational Highlights

Operational
Comp Factor
Highlights
Within Block Time On-Time Arrivals On-Time Departures

(DL) Delta Air Lines 99.85% 82.68% 90.84% 90.32%

Completion Within On-Time On-Time
(AV) SA AVIANCA Factor 99.53% 75.20%
Block Time Arrivals 88.78% 89.70%
Departures
(QR) Qatar Airways 99.90% 73.75% 87.56% 87.13%
Delta Air Lines (DL) 99.85% 82.68% 90.84% 90.32%
(UA) United Airlines 99.47% 76.09% 86.31% 87.30%
(AM) Aeromexico
SA AVIANCA (AV) 99.53% 99.26% 75.20%
71.17%
88.78%86.08% 89.70%87.81%
Qatar Airways (QR) 99.90% 73.75% 87.56% 87.13%
United Airlines (UA) 99.47% 76.09%
Copyright Cirium 2021 86.31% 87.30%
Please view appendix for terms glossary, usage and attribution requirements. 4
Aeromexico (AM) 99.26% 71.17% 86.08% 87.81%

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

Asia Pacific Airlines
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers

ANA (NH) 1 85.08% 100.00% 99.83% 25,993

October 2023
JAL (JL) 2 83.88% 99.90% 99.51% 26,361 Total On-Time Arrivals
Summary of
81.38%
On Time On-Time Tracked
Total Flights Comp Factor Top Performers
Ranking Arrival Flights
Vietnam Airlines (VN) 3 83.14% 82.32% 99.67% 10,749
(NH) ANA 1 85.08% 25,993 99.83% 100.00%
Philippine Airlines 4 82.74% 99.76% 97.32% 9,277
(JL) JAL (PR) 2 83.88% 26,361 99.51% 99.90%
Total Flights

5 81.79%
125,797
AirAsia
(VN) Vietnam (AK)
Airlines 3 83.14%99.42% 10,749 99.86%
99.67% 13,067
82.32% Total Tracked Flights
(PR)AirAsia India
Philippine (I5)
Airlines 6 80.66%
4 82.74%99.36% 9,277 99.36%
97.32% 5,661
99.76%
97.64%
Garuda
(AK) AirAsia Indonesia
7 5
80.58% 81.79%
98.79% 13,067
99.69% 99.86%
5,46499.42% Total Tracked Flights
(GA)
(I5) AirAsia India 6 80.66% 5,661 99.36% 99.36% 97.64%
Air New Zealand (NZ) 8 79.10% 99.34% 96.04% 14,935
(GA) Garuda Indonesia 7 80.58% 5,464 99.69% 98.79% Total Flights
Peach Aviation (MM) 9 78.85% 97.60% 99.81% 5,338
(NZ) Air New Zealand
Singapore Airlines
8 79.10% 14,935 96.04% 99.34%
125,797
Total On-Time Arrivals
(SQ)
(MM) Peach Aviation 10 77.99%
9 78.85%99.96% 5,338 99.97%
99.81% 8,952
97.60%
81.38%
(SQ) Singapore Airlines 10 77.99% 8,952 99.97% 99.96%

Relative Performance
Relative Performance

JL NH

20K
Total Flights
Total Flights

NZ
AK
10K
VN
SQ PR
I5
MM GA
I5
GA

0K
78% 79% 80% 81% 82% 83% 84% 85%
On-Time Arrival
On-Time Arrival

Operational Highlights

Operational
Comp Factor
Highlights
Within Block Time On-Time Arrivals On-Time Departures

(NH) ANA 99.83% 65.09% 85.08% 86.02%

Completion Within On-Time On-Time
(JL) JAL Factor 99.51% 66.84%
Block Time Arrivals 83.88% 85.75%
Departures
(VN) Vietnam Airlines 99.67% 79.84% 83.14% 82.69%
ANA (NH) 99.83% 65.09% 85.08% 86.02%
(PR) Philippine Airlines 97.32% 81.55% 82.74% 80.12%
(AK) AirAsia
JAL (JL) 99.51% 99.86% 66.84%
71.48%
83.88% 81.79% 85.75% 82.40%
Vietnam Airlines (VN) 99.67% 79.84% 83.14% 82.69%
Philippine Airlines 97.32% 81.55%
Copyright Cirium 2021 82.74% 80.12%
(PR) Please view appendix for terms glossary, usage and attribution requirements. 6
AirAsia (AK) 99.86% 71.48% 81.79% 82.40%

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

North America Airlines
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers

Delta Air Lines (DL) 1 90.84% 99.99% 99.85% 141,704

October 2023
United Airlines (UA) 2 86.31% 99.96% 99.47% 132,530 Total On-Time Arrivals
Summary of
80.13%
On Time On-Time Tracked
Total Flights Comp Factor Top Performers
Ranking Arrival Flights
Alaska Airlines (AS) 3 86.07% 99.99% 99.73% 34,032
(DL) Delta Air Lines 1 90.84% 141,704 99.85% 99.99%
American Airlines 4 85.53% 99.99% 99.52% 172,694
(AA)
(UA) United Airlines 2 86.31% 132,530 99.47% 99.96%
Total Flights

5 80.98%
730,107
Spirit
(AS) Airlines
Alaska (NK)
Airlines 3 86.07%97.36% 34,032 99.22%
99.73% 26,124
99.99% Total Tracked Flights
Southwest
(AA) Airlines
American Airlines
(WN) 6 78.41%
4 85.53%99.87%172,694 99.86%
99.52% 130,590
99.99%
99.62%
(NK) Spirit Airlines 5 80.98% 26,124 99.22% 97.36% Total Tracked Flights
Frontier Airlines (F9) 7 75.04% 99.45% 99.46% 17,988
(WN) Southwest Airlines 6 78.41% 130,590 99.86% 99.87% 99.62%
JetBlue Airways (B6) 8 74.35% 99.79% 99.79% 27,978
(F9) Frontier Airlines 7 75.04% 17,988 99.46% 99.45% Total Flights
Air Canada (AC) 9 72.43% 99.86% 98.43% 31,693
(B6) JetBlue Airways
WestJet (WS) 10
8
71.34%
74.35%
99.91%
27,978
98.83%
99.79%
14,774
99.79%
730,107
Total On-Time Arrivals
(AC) Air Canada 9 72.43% 31,693 98.43% 99.86%
80.13%
(WS) WestJet 10 71.34% 14,774 98.83% 99.91%

Relative Performance
Relative Performance

AA
150K

DL
Total Flights

WN UA
Total Flights

100K

50K

AC AS
B6 NK
0K WS F9
72% 74% 76% 78% 80% 82% 84% 86% 88% 90% 92%
On-Time Arrival
On-Time Arrival

Operational Highlights

Operational
Comp Factor
Highlights
Within Block Time On-Time Arrivals On-Time Departures

(DL) Delta Air Lines 99.85% 82.68% 90.84% 90.32%

Completion Within On-Time On-Time
(UA) United Airlines Factor99.47% 76.09%
Block Time Arrivals86.31% 87.30%
Departures
(AS) Alaska Airlines 99.73% 68.68% 86.07% 87.62%
Delta Air Lines (DL) 99.85% 82.68% 90.84% 90.32%
(AA) American Airlines 99.52% 75.03% 85.53% 86.50%
United Airlines (UA)
(NK) Spirit Airlines
99.47%
99.22%
76.09%
80.17%
86.31%
80.98%
87.30%
78.42%
Alaska Airlines (AS) 99.73% 68.68% 86.07% 87.62%
American Airlines 99.52% 75.03%
Copyright Cirium 2021 85.53% 86.50%
(AA) Please view appendix for terms glossary, usage and attribution requirements. 8
Spirit Airlines (NK) 99.22% 80.17% 80.98% 78.42%

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

Europe Airlines
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers
Norwegian Air October 2023
Shuttle (DY) 1 86.10% 99.85% 99.65% 8,012
Total On-Time Arrivals
Iberia Express (I2) 2 85.69% On-Time99.54% 98.66% 3,510 Summary of
82.77%
On Time Tracked
Total Flights Comp Factor Top Performers
Ranking Arrival Flights
Austrian (OS)
(DY) Norwegian Air Shuttle
3 85.57%
1 86.10%
99.98%
8,012
97.94%
99.65%
10,839
99.85%
,
Iberia (IB) 4 84.43% 98.32% 99.32% 15,099 Total Flights
(I2) Iberia Express 2 85.69% 3,510 98.66% 99.54%
LOT - Polish Airlines 94,054
(OS) Austrian (LO) 5 82.86%
3 85.57%99.27% 10,839 98.84%
97.94% 8,643
99.98% Total Tracked Flights
(IB) Iberia
Air Europa (UX) 6 4
82.06% 84.43%99.67% 15,099 99.62%
99.32% 98.32%
5,755 98.35%
(LO) LOT - Polish Airlines 5 82.86% 8,643 98.84% 99.27% Total Tracked Flights
Finnair (AY) 7 81.17% 93.38% 99.33% 8,598
(UX) Air Europa 6 82.06% 5,755 99.62% 99.67% 98.35%
Norwegian Air 8 80.94% 99.61% 99.11% 5,937
Sweden (D8)
(AY) Finnair 7 81.17% 8,598 99.33% 93.38% Total Flights
Vueling
(D8) Norwegian Air(VY)
Sweden 9 80.70%
8 80.94%99.81% 5,937 99.17%
99.11% 19,470
99.61%
94,054
Total On-Time Arrivals
Transavia France (TO)
(VY) Vueling 10 78.20%
9 80.70%94.06% 19,470 99.29%
99.17% 8,191
99.81%
82.77%
(TO) Transavia France 10 78.20% 8,191 99.29% 94.06%

Relative Performance
Relative Performance

20K
VY

15K
Total Flights
Total Flights

IB

10K OS

TO AY LO
DY
5K D8 UX
I2
I2
78% 79% 80% 81% 82% 83% 84% 85% 86%
On-Time Arrival
On-Time Arrival

Operational Highlights

Operational
Comp Factor
Highlights
Within Block Time On-Time Arrivals On-Time Departures

(DY) Norwegian Air Shuttle 99.65% 68.77% 86.10% 86.68%

Completion Within On-Time On-Time
(I2) Iberia Express Factor 98.66% 74.59%
Block Time Arrivals 85.69% 87.43%
Departures
(OS) Austrian 97.94% 79.93% 85.57% 81.74%
Norwegian Air Shuttle 99.65% 99.32% 68.77% 86.10% 84.43% 86.68%84.34%
(IB) Iberia (DY) 73.21%
(LO)Iberia
LOT - Polish Airlines
Express (I2) 98.66% 98.84% 74.59% 84.88% 85.69%82.86% 77.04%
87.43%
Austrian (OS) 97.94% 79.93% 85.57% 81.74%
Copyright Cirium 2021
Iberia (IB) 99.32% 73.21%usage and attribution requirements.
Please view appendix for terms glossary, 84.43% 84.34% 12
LOT - Polish Airlines 98.84% 84.88% 82.86% 77.04%
(LO)

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

Latin America Airlines
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers

SA AVIANCA (AV) 1 88.78% 99.28% 99.53% 17,794

October 2023
Caribbean Airlines Total On-Time Arrivals
(BW) 2 86.47% On-Time99.69% 98.23% 2,596 Summary of
80.76%
On Time Tracked
Total Flights Comp Factor Top Performers
Ranking Arrival Flights
Aeromexico (AM)
(AV) SA AVIANCA
3 86.08%
1 88.78%
99.91%
17,794
99.26%
99.53%
17,036
99.28%
,
Copa Airlines (CM) 4 83.71% 99.66% 99.60% 10,103 Total Flights
(BW) Caribbean Airlines 2 86.47% 2,596 98.23% 99.69%
5 82.91%
150,346
Azul (AD)
(AM) Aeromexico 3 86.08%98.21% 17,036 96.35%
99.26% 26,109
99.91% Total Tracked Flights
LATAM
(CM) CopaAirlines
Airlines (LA) 6 79.30%
4 83.71%98.99% 10,103 97.95%
99.60% 43,545
99.66%
98.92%
Sky Airline (H2)
(AD) Azul 7 77.50%
5 82.91%95.66% 26,109 98.21%
96.35% 4,641
98.21% Total Tracked Flights

Aerolineas
(LA) LATAMArgentinas
Airlines 6 79.30% 43,545 97.95% 98.99% 98.92%
(AR) 8 72.09% 98.98% 99.25% 9,925
(H2) Sky Airline 7 77.50% 4,641 98.21% 95.66% Total Flights
Gol (G3) 9 70.00% 99.93% 97.77% 18,597
(AR) Aerolineas Argentinas 8 72.09% 9,925 99.25% 98.98%
150,346
Total On-Time Arrivals
(G3) Gol 9 70.00% 18,597 97.77% 99.93%
80.76%

Relative Performance
Relative Performance

40K LA
Total Flights

30K
Total Flights

AD
20K
G3 AV
AM
10K
AR CM

0K H2 BW
70% 72% 74% 76% 78% 80% 82% 84% 86% 88%
On-Time Arrival
On-Time Arrival

Operational Highlights

Operational
Comp Factor
Highlights
Within Block Time On-Time Arrivals On-Time Departures

(AV) SA AVIANCA 99.53% 75.20% 88.78% 89.70%

Completion Within On-Time On-Time
(BW) Caribbean Airlines Factor 98.23% 46.87%
Block Time Arrivals 86.47% 87.94%
Departures
(AM) Aeromexico 99.26% 71.17% 86.08% 87.81%
SA AVIANCA (AV) 99.53% 75.20% 88.78% 89.70%
(CM) Copa Airlines 99.60% 67.89% 83.71% 85.87%
(AD) Azul
Caribbean Airlines 98.23% 96.35% 46.87%67.72% 86.47%82.91% 87.94%83.90%
(BW)

Aeromexico (AM) 99.26% 71.17% 86.08% 87.81%

Copyright Cirium 2021
Copa Airlines (CM) 99.60% 67.89%
Please view appendix for terms glossary, 83.71%
usage and attribution requirements. 85.87% 10
Azul (AD) 96.35% 67.72% 82.91% 83.90%

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

Middle East & Africa Airlines
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers

Oman Air (WY) 1 93.00% 94.90% 99.33% 4,047

October 2023
Safair (FA) 2 90.81% 93.38% 99.96% 5,308 Total On-Time Arrivals
Summary of
84.69%
On Time On-Time Tracked
Total Flights Comp Factor Top Performers
Qatar Airways (QR) 3 Ranking
87.56% Arrival
98.16% 99.90% 16,588 Flights
,
(WY) Oman Air 1 93.00% 4,047 99.33% 94.90%
Royal Jordanian (RJ) 4 84.59% 99.58% 97.46% 2,672 Total Flights
(FA) Safair 2 90.81% 5,308 99.96% 93.38%
Saudia (SV) 5 84.49% 99.15% 99.85% 15,137 73,758
(QR) Qatar Airways 3 87.56% 16,588 99.90% 98.16% Total Tracked Flights
Gulf Air (GF) 6 83.62% 80.43% 98.06% 3,973
(RJ) Royal Jordanian 4 84.59% 2,672 97.46% 99.58%
94.26%
Kenya Airways (KQ)
(SV) Saudia 7 83.34%
5 84.49%88.55% 15,137 98.61%
99.85% 3,657
99.15% Total Tracked Flights
Etihad
(GF) GulfAirways
Air (EY) 8 81.38%
6 83.62%99.89% 3,973 99.89%
98.06% 6,103
80.43% 94.26%
Middle
(KQ) East
Kenya Airlines
Airways 9 79.32%
7 83.34%88.62% 3,657 93.11%
98.61% 1,916
88.55% Total Flights
(ME)
(EY) Etihad Airways
Emirates (EK) 10
8
78.82%
81.38%
99.90%
6,103
99.62%
99.89%
14,357
99.89%
73,758
Total On-Time Arrivals
(ME) Middle East Airlines 9 79.32% 1,916 93.11% 88.62%
84.69%
(EK) Emirates 10 78.82% 14,357 99.62% 99.90%

Relative Performance
Relative Performance

QR
15K
SV
EK
Total Flights
Total Flights

10K

5K EY
FA
KQGF WY
RJ
0K ME
78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93%
On-Time Arrival
On-Time Arrival

Operational Highlights

Comp Factor
Operational Highlights
Within Block Time On-Time Arrivals On-Time Departures

(WY) Oman Air 99.33% 79.75% 93.00% 96.62%

Completion
99.96%
Within76.27%
On-Time90.81% On-Time90.99%
(FA) Safair Factor Block Time Arrivals Departures
(QR) Qatar Airways 99.90% 73.75% 87.56% 87.13%
Oman Air (WY) 99.33% 79.75% 93.00% 96.62%
(RJ) Royal Jordanian 97.46% 63.29% 84.59% 91.98%
Safair (FA) 99.96% 76.27% 90.81% 90.99%
(SV) Saudia 99.85% 59.98% 84.49% 88.35%
Qatar Airways (QR) 99.90% 73.75% 87.56% 87.13%
Royal Jordanian (RJ) 97.46% 63.29%
Copyright Cirium 2021 84.59% 91.98%
Please view appendix for terms glossary, usage and attribution requirements. 14
Saudia (SV) 99.85% 59.98% 84.49% 88.35%

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

The most on-time

Low-Cost Carriers
On-Time On-Time Tracked Completion Total Summary of
Ranking Arrival Flights Factor Flights Top Performers

Safair (FA) 1 90.81% 93.38% 99.96% 5,308

October 2023
Jetstar Japan (GK) 2 86.94% 99.97% 99.35% 2,916 Total On-Time Arrivals
Summary of
84.64%
On Time On-Time Tracked
Total Flights Comp Factor Top Performers
Norwegian Air Ranking Arrival Flights
Shuttle (DY) 3 86.10% 99.85% 99.65% 8,012 ,
(FA) Safair 1 90.81% 5,308 99.96% 93.38%
Iberia Express (I2) 4 85.69% 99.54% 98.66% 3,510 Total Flights
(GK) Jetstar Japan 2 86.94% 2,916 99.35% 99.97%
Philippines AirAsia 96,695
(DY) Norwegian Air(Z2)
Shuttle 5 85.20%
3 86.10%99.47% 8,012 99.77%
99.65% 3,432
99.85% Total Tracked Flights
Hong
(I2) Kong
Iberia Express
Express
(UO) 6
4
85.07%
85.69%
97.81%
3,510
100.00%
98.66%
2,280
99.54%
98.46%
(Z2) Philippines AirAsia 5 85.20% 3,432 99.77% 99.47% Total Tracked Flights
Azul (AD) 7 82.91% 98.21% 96.35% 26,109
(UO) Hong Kong Express 6 85.07% 2,280 100.00% 97.81% 98.46%
AirAsia (AK) 8 81.79% 99.42% 99.86% 13,067
(AD) Azul 7 82.91% 26,109 96.35% 98.21% Total Flights
Spirit
(AK) Airlines (NK)
AirAsia 9 80.98%
8 81.79%97.36% 13,067 99.22%
99.86% 26,124
99.42%
96,695
Total On-Time Arrivals
Norwegian
(NK) Spirit Airlines Air 10 80.94%
9 80.98%99.61% 26,124 99.11%
99.22% 5,937
97.36%
Sweden (D8) 84.64%
(D8) Norwegian Air Sweden 10 80.94% 5,937 99.11% 99.61%

Relative Performance
Relative Performance

NK AD

20K
Total Flights
Total Flights

AK
10K

DY
D8 UO Z2 I2 FA
GK
0K
81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91%
On-Time Arrival
On-Time Arrival

Operational Highlights

Operational
Comp Factor
Highlights
Within Block Time On-Time Arrivals On-Time Departures

(FA) Safair 99.96% 76.27% 90.81% 90.99%

Completion Within On-Time On-Time
(GK) Jetstar Japan Factor 99.35% 79.20%
Block Time Arrivals86.94% 84.33%
Departures
(DY) Norwegian Air Shuttle 99.65% 68.77% 86.10% 86.68%
Safair (FA) 99.96% 76.27% 90.81% 90.99%
(I2) Iberia Express 98.66% 74.59% 85.69% 87.43%
Jetstar Japan (GK)
(Z2) Philippines AirAsia
99.35% 99.77% 79.20% 79.29% 86.94%85.20% 84.33%84.66%
Norwegian Air Shuttle 99.65% 68.77% 86.10% 86.68%
(DY)
Copyright Cirium 2021
Iberia Express (I2) 98.66% 74.59%
Please view appendix for terms glossary, 85.69%
usage and attribution requirements. 87.43% 16
Philippines AirAsia 99.77% 79.29% 85.20% 84.66%
(Z2)

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THE ON-TIME PERFORMANCE OCTOBER 2023
MONTHLY REPORT - AIRLINES

Trend Report
Airline Oct 23 Sep 23 Aug 23
GLOBAL AIRLINE RANKING
1 Delta Air Lines 90.84% 86.40% 82.80%
2 SA Avianca 88.78% 89.88% 86.86%
3 Qatar Airways 87.56% 87.84% 85.77%
4 United Airlines 86.31% 82.54% 81.61%
5 Aeromexico 86.08% 76.77% 80.60%
ASIA PACIFIC REGION RANKING
1 ANA 85.08% 83.02% 71.52%
2 JAL 83.88% 83.88% 70.86%
3 Vietnam Airlines 83.14% 81.13% 74.45%
4 Philippine Airlines 82.74% 83.38% 75.36%
5 AirAsia 81.79% 76.72% 66.11%
NORTH AMERICA REGION RANKING
1 Delta Air Lines 90.84% 86.40% 82.80%
2 United Airlines 86.31% 82.54% 81.61%
3 Alaska Airlines 86.07% 83.81% 81.52%
4 American Airlines 85.53% 82.28% 79.41%
5 Spirit Airlines 80.98% 77.03% 67.81%
EUROPE REGION RANKING
1 Norwegian Air Shuttle 86.10% 87.98% 84.61%
2 Iberia Express 85.69% 82.95% -
3 Austrian 85.57% 85.47% 81.09%
4 Iberia 84.43% 82.95% 85.76%
5 LOT Polish Airlines 82.86% 77.66% 79.50%
LATIN AMERICA REGION RANKING
1 SA Avianca 88.78% 89.88% 86.86%
2 Caribbean Airlines 86.47% 83.55% 75.41%
3 Aeromexico 86.08% 76.77% 80.60%
4 Copa Airlines 83.71% 89.88% 89.78%
5 Azul 82.91% 85.71% 85.37%
MIDDLE EAST & AFRICA REGION RANKING
1 Oman Air 93.00% 94.02% 90.39%
2 Safair 90.81% 92.29% 93.13%
3 Qatar Airways 87.56% 87.84% 85.77%
4 Royal Jordanian 84.59% 90.99% 87.09%
5 Saudia 84.49% 84.99% 80.14%
LOW-COST CARRIER RANKING
1 Safair 90.81% 92.29% 93.13%
2 Jetstar Japan 86.94% 85.64% 80.37%
3 Norwegian Air Shuttle 86.10% 87.98% 84.61%
4 Iberia Express 85.69% 82.95% 88.70%
5 Philippines AirAsia 85.20% - -

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Cancellations Report

3,110
Middle East & Africa
1,666

31,665
Asia Pacific
32,515

4,212
Latin America
2,907

4,656
North America
9,852

9,587
Europe
7,211

5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

October 2023 September 2023

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APPENDIX

14 cirium.com | 14
THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Report Calculation
Airline Categorisation 2023
We report OTP figures inclusive of The thresholds are:
all flights operated under a carrier’s
brand (mainline, wetlease, subsidiaries. Region
Flights, Seats,
To qualify for the Cirium OTP Report, ASK, Threshold
there is an 80% actual gate arrival ASIA PACIFIC Top 30%
time data coverage requirement for
all airline categories. These categories EUROPE Top 30%
include Global, Major (by region) and
low-cost carriers. For Global and Major LATIN AMERICA Top 30%
airlines, a ranking is given for both MIDDLE EAST & AFRICA Top 30%
Mainline (operated by a major airline)
and Network operations (operated NORTH AMERICA Top 15%
by a major airline and includes flights
marketed by the airline but operated by
an airline partner). The low-cost carrier (LCC) category
reviews airlines that are industry
For the Global Airlines category, we recognised and/or self- identified low-
consider the Top 10% of all passenger cost carriers. For this category, we
airlines by capacity and volume criteria consider the Top 60% of LCC airlines.
— by Available Seat Kilometres (ASKs), LCC airlines must fall in the Top 60%
flights and seats—the airline must also for flights, seats and destinations to be
considered.
serve at least three regions.

Actual Gate Arrival (AGA) Coverage is calculated based

For Major Airlines by Region, the on direct operational measures only. These are reported
threshold for ASKs, flights and seats, directly by our data sources or observed using ADS-B
Positional Data.
varies by region to accurately reflect the
size of operations in that region.

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Usage and attribution

We ask you to cite Cirium if you extract and use the data and information in this
report in your own content and marketing. Where possible please also link to
www.cirium.com.

The data presented in this report derives from The Cirium Core, which holds
information from over 2,000 sources. Cirium verifies and quality checks all the data
as we process it. Cirium is solely responsible for all insights and analyses provided in
this report.

As a neutral partner in the industry, we rank airlines and airports from an independent
position. It is our mission to accelerate the industry’s digital transformation.

For questions about citing

Cirium’s on-time performance
analysis, please contact us at
Examples of how to cite us: [email protected]

“provided
According to data
by Cirium®,
“ Cirium®, a company
that provides data
“ Cirium’s study of
Oman Air’s on-time
“most
Based on Cirium’s
recent data,
an aviation analytics for the aviation performance in Safair covered a
company, 90.84% industry, revealed October shows that total of 5,308 flights
of Delta Air Lines’ that 85.08% of 87.52% of its flights in October, resulting
flights arrived on ANA’s flights across arrive on time.” to a 90.81% on-time
time for the month the country arrived arrival rate.”
of October.” on time in October.”

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Glossary of terms
AIRLINE CODE The IATA code for the airline. This is the code of the Marketing
Airline.

AVAILABLE SEAT The number of seats available multiplied by the number of

KILOMETERS (ASK) kilometers between origin and destination.

BLOCK TIME Referred to as B0. The percentage of flights that were completed
within their scheduled time.

COMPLETION FACTOR Completion factor which is the percentage of tracked flights that
were completed (e.g., not canceled)

COVERAGE The percentage of published flights for which we have an actual

arrival gate time for airlines and an actual departure time for
airports against which we can measure a flight’s performance
versus its schedule.

ON-TIME ARRIVAL The percentage of completed flights that arrived at the gate
on time. On time is defined as arriving within 15 minutes of the
scheduled arrival time. The on-time arrival ranking is used to
determine the top performing airlines.

ON-TIME DEPARTURE The percentage of completed flights that departed at the gate
on time. On time is defined as departing within 15 minutes of the
scheduled departing time. The on-time departure ranking is used to
determine the top performing airlines.

ON-TIME RANKING For each list of airlines and airports, on-time performance is ranked
where a rank of 1 equates to the best performance.

SEATS (MILLIONS) The estimated seat capacity of all scheduled flights.

TOTAL FLIGHTS The total number of scheduled single segment flights (consisting of
one origin and one destination).

TRACKED FLIGHTS The percentage of published flights for which Cirium tracked an
actual gate arrival time, cancellation or diversion.

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Cirium history
Cirium brings together powerful data and analytics to keep the world moving.
Cirium delivers insight built from decades of experience in the sector. We
empower travel companies, aircraft manufacturers, airports, airlines, and
financial institutions, among others, to make logical and informed decisions
to shape the future of travel, grow revenues, and enhance customer
experiences. Cirium is part of RELX PLC, a global provider of information-
based analytics and decision tools for professional and business customers.

1909 1985 1997 2004 2011

Launched Launched Created online Expanded in Grew portfolio

the world’s airline specific news and aerospace with the
first weekly insights to data service with the most addition of
aerospace airline C-suite for aerospace comprehensive aircraft finance
magazine. with the and airports technical fleet services with
title Airline (formerly database historical fleet
Business. known as ATI). (known and valuations
previously as data with
ACAS). acquisition of
Ascend.

2014 2016 2019 2020

Added historical The pioneer New aviation Added live flight

airline schedules in global, analytics brand and navigational
data to business real-time flight Cirium launched data to the
with acquiring status data, showcasing the Cirium portfolio,
Innovata. FlightStats industry’s largest bringing in
brought into data store and initiatives for
the group. an advanced System Wide
solutions Information
Expanded the portfolio. Management
group’s offering (SWIM), with
with Diio’s Snowflake
fares, traffic Software.
and schedules
analysis tools.

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THE ON-TIME PERFORMANCE MONTHLY REPORT - AIRLINES OCTOBER 2023

Cirium global offices

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