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SYLLABUS OF DSC-32
u
|: Introduction to Marketing and Marketing Environment (9 hours)
Introduction to Marketing: Meaning, Scope and Importance; Marketing
Philosophies; Marketing Mix for goods and services.
Marketing Environment: Need for studying marketing environment
Micro environmental factors- company. suppliers, marketing inte
ceustomers, competitors, publics; Macro environmental factors ~ demogr
‘economic, natural, technological, poitice-legal and soci cultural
diaries
phic,
36
2: Consumer Behaviour and Market Selection (9 hours)
Cons
sr Behaviour: Need for studying consumer behaviour; Stages in Consumer buying
decision process; Factors influencing consumer buying decisions
Market Selection: Market Segmentation: Concept and Bases. Market Targeting,
Product Positioning - concept and bases,
Unit-3: Product
cisions and New Product De
opment (9 hours)
Product Decisions: Concept and classification; Levels of Product. Product mix; Branding
‘concep, types, significance, qualities of good brand name; Packaging and. Labeling-ypes and
functions; Product support service: New product development. process; Product life eyele
concept and marketing strategies,
Unit.4: Pricing Decisions and Distribution Decisions (9 hours)
Pricing Decisions: Objectives, Factors affecting pr
and strategies,
ce of product; Pricing methods
Distribution Decisions: Channels of distibution-types and functions, Factors affecting choise
of distribution channel: Distribution logistics decisions.
Uni
Decisions and Developments in Marketing (9 hours)
Promotion Decisions: Communication process; Importance of Promotion. Promotion
‘mix tool: Distinctive characteristics of advertising, personal selling, sales promotion,
public relations, and direct marketing
Developments in Marketing: Sustsinable Markt
smarketing Digital marketing ~ an overview
aural marketing, Social
Exercises:
The learners are required to:
1. Submit report on anyone marketing — aspect of
sn organisation group/ell/society/uni/department operating in your College/nstitut.
2. Choose any company engaged in sustainable marketing and prepare a presentation of the
analysis ofits marketing mix. Propose changes to enhance its marketing mix.
3, Describe and analyse the STP strategy of a multinational company of your choice
4. With reference tothe concept of levels ofa product examine the marketing strategy of any
‘company which has customized the augmented product and as gained customer satisfaction
5. Vist two bank branches (one being a public sector and the other being an international
thank branch) and meet the PRO/ manager or a suitable staff member. Outline the key
elements of the marketing strategy pursued by the branch managers and compare the
‘implementation ofthe same, Prepare a report about these observations with critical analysis
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