POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

COLLEGE OF ARTS AND LETTERS

TITLE
Business Communication Excellence: The Significance of Correctness
Charie Grace C. Sacedon || January 3 - 5

SUMMARY
Communication correctness comprises numerous critical components. First and
foremost, it necessitates the thorough use of good grammar, ensuring that sentences
are properly formed and error-free. Effective message composition is also important
because it ensures that information is organised rationally, allowing the receiver to
understand the intended meaning of the message.
Effective communication is the lifeblood of an effective business, acting as a channel for
information and ideas to flow between diverse stakeholders. A key value, correctness,
underlies the professionalism and trustworthiness of business communication. It
promotes a professional image by ensuring that communication is free of grammatical
and spelling problems. Mutual understanding is dependent on accuracy since it reduces
the possibility of misunderstanding and the resulting costly mistakes or arguments.
Correctness is not just an issue of professionalism in some businesses, but it is also a
legal requirement, such as precise financial reporting. It is critical for informed decision-
making and increases efficiency by decreasing the need for clarification and follow-up.
Correctness is the foundation of a strong public image, customer satisfaction, excellent
staff morale, and successful cross-cultural communication.

INTRODUCTION
Effective communication is the lifeblood of a successful business. It is the thread that
connects workers, managers, clients, partners, and stakeholders, allowing the
interchange of information and ideas. Correctness is critical in this complicated network
of communication because it serves as the foundation upon which professionalism and
credibility are established. This essay delves into the varied relevance of accuracy in
corporate communication, diving into its multiple consequences and how it underlies the
successful running of organisations.
 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
COLLEGE OF ARTS AND LETTERS
DEPARTMENT OF CIVIL ENGINEERING AND RAILWAY ENGINEERING TECHNOLOGY
DIPLOMA IN CIVIL ENGINEERING TECHNOLOGY 1-1

BODY
Professionalism has a correlation with correctness in business communication. A
professional image is projected when an organization's communication is free of
grammatical mistakes, inaccuracies, or improper language. The mutual understanding
of communications is essential for effective communication. Miscommunication is
reduced by effective communication. Ambiguities, faults, or inaccuracies can cause
misinterpretation and confusion, perhaps resulting in costly blunders or disagreements.
In certain businesses, proper communication is not only a question of professionalism; it
is also a legal and regulatory need. For example, accurate financial reporting is required
for compliance with laws and regulations. Correctness in corporate communication is
essential for making sound decisions. Inaccurate or erroneous information can lead to
bad actions with serious repercussions. Clear and accurate communication increases
efficiency. It cuts down on the need for follow-up inquiries or clarification, saving time
and avoiding the tedious back-and-forth that may stymie development. One of an
organization's most precious assets is its reputation. Those that communicate
accurately and professionally on a continuous basis build a favourable public image.
Errors in communication, on the other hand, can harm a company's brand and
reputation, which can be difficult to repair. Customers are discriminating and value
communication accuracy and clarity. Customer satisfaction and loyalty are increased by
effective communication. Correct communication is necessary not just for outward
relationships, but also for internal interactions. Employees who get clear and accurate
information within an organisation feel appreciated and knowledgeable. Correct
communication is critical in such situations because it prevents cultural
misunderstandings and ensures that messages are received correctly by varied
audiences. Cross-cultural sensitivity requires inclusive, proper communication.

CONCLUSION
Correct business communication is the foundation of an organization's success. It
promotes professionalism, credibility, and trust while preventing misunderstandings,
ensuring legal compliance, promoting effective decision-making, and increasing
efficiency. Furthermore, it protects an organization's reputation, increases customer
satisfaction, raises staff morale, and enables effective communication in a varied,
globalised environment. In summary, accuracy is more than just a nicety in business
communication; it is a fundamental need for long-term success.
 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
COLLEGE OF ARTS AND LETTERS
DEPARTMENT OF CIVIL ENGINEERING AND RAILWAY ENGINEERING TECHNOLOGY
DIPLOMA IN CIVIL ENGINEERING TECHNOLOGY 1-1
RECOMMENDATION
Building upon the in-depth examination of the indispensable role of correctness in
business communication presented in this paper, It is critical for businesses to prioritise
accuracy in their communication practices. Businesses should engage in continual
training and development programmes that emphasise the significance of accuracy to
fully realise the potential of good communication as the lifeblood of a successful
business. This involves teaching staff how to speak professionally and properly.
Furthermore, organisations must cultivate a culture that values and encourages
accuracy in both external and internal communication. Businesses may improve their
professionalism, develop trust, avoid misunderstandings, and ultimately achieve long-
term success in an increasingly linked and globalised corporate world by doing so.

REFERENCE
Kendre, P. (2022, April 30). Principles and 7 C's of Effective Communication. Dr. DY Patil Law
College. https://law.dypvp.edu.in/blogs/principles-and-7-cs-of-effective-communication
Miami University. (2015, November 30). Six Cs of Business Communication. Farmer School of
Business. https://www.fsb.miamioh.edu/fsb/content/programs/howe-writing-initiative/HWI-
handout-CsofBusComm.html
Kalpana, J. (2016, June 10). ART OF COMMUNICATION. Journal of English Language and
Literature[JOELL]. https://joell.in/wp-content/uploads/2016/03/116-120-ART-OF-
COMMUNICATION.pdf
 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
COLLEGE OF ARTS AND LETTERS
DEPARTMENT OF CIVIL ENGINEERING AND RAILWAY ENGINEERING TECHNOLOGY
DIPLOMA IN CIVIL ENGINEERING TECHNOLOGY 1-1