®

Owner’s Manual
60 Hz Air-Cooled Generators
9 kW to 22 kW

WARNING
Loss of life. This product is not intended to
be used in a critical life support application.
Failure to adhere to this warning could result
in death or serious injury.
(000209b)

Register your Generac product at:

WWW.GENERAC.COM
1-888-GENERAC
(888-436-3722)

Para español, visita: http://www.generac.com/service-support/product-support-lookup

Pour le français, visiter : http://www.generac.com/service-support/product-support-lookup

SAVE THIS MANUAL FOR FUTURE REFERENCE

Use this page to record important information about your generator set.
Record the information found on your unit data label on this
Model: page. See General Information for the location of the unit
data label. The unit has a label plate affixed to the inside
partition, to the left of the control panel console as shown in
Serial: Figure 2-1 or Figure 2-2. See Operation for directions on
how to open the top lid and remove the front panel.
When contacting an Independent Authorized Service Dealer
Production Date: (IASD) about parts and service, always supply the complete
model and serial numbers of the unit.
Volts: Operation and Maintenance: Proper maintenance and care
of the generator ensures a minimum number of problems
and keeps operating expenses at a minimum. It is the
LPV Amps: operator’s responsibility to perform all safety checks, to
verify all maintenance for safe operation is performed
promptly, and to have the equipment checked periodically by
NG Amps: an IASD. Normal maintenance, service, and replacement of
parts are the responsibility of the owner/operator and are not
considered defects in materials or workmanship within the
Hz: terms of the warranty. Individual operating habits and usage
may contribute to the need for additional maintenance or
service.
Phase:
When the generator requires servicing or repairs, Generac
recommends contacting an Independent Authorized Service
Controller P/N: Dealer for assistance. Authorized service technicians are
factory–trained and are capable of handling all service
needs. To locate the nearest Independent Authorized
STA MAC ID: Service Dealer, please visit the dealer locator at:
www.generac.com/Service/DealerLocator/.
SSID:

WARNING
Operating, servicing and maintaining this
equipment can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust,
do not idle the engine except as necessary,
service your equipment in a well-ventilated
area and wear gloves or wash your hands
frequently when servicing your equipment.
For more information go to
www.P65Warnings.ca.gov. (000393)

ii Owner’s Manual for 60 Hz Air-Cooled Generators

 Table of Contents

Section 1: Safety Information Section 3: Operation

Introduction ..........................................................1 Site Prep Verification ........................................ 13
Read This Manual Thoroughly ....................................1 Generator Enclosure ......................................... 13
Safety Rules .........................................................1 Opening the Lid .........................................................13
How to Obtain Service .................................................2 Removing the Front Access Panel ............................13
General Hazards ..................................................2 Intake Side Panel Removal .......................................14
Exhaust Hazards .........................................................3 Main Line Circuit Breaker (Generator Disconnect) ....14
Electrical Hazards .......................................................3 LED Indicator Lights ..................................................14
Fire Hazards ................................................................4 Auxiliary Shutdown Switch .............................. 15
Explosion Hazards ......................................................4
Control Panel Interface ..................................... 15
Battery Hazards ...........................................................5
Using the AUTO/OFF/MANUAL Interface ........ 15

Section 2: General Information Interface Menu Displays ................................... 16

LCD Panel .................................................................16
The Generator ......................................................7 Menu System Navigation ..........................................18
Data Decals ..........................................................9 Setting the Exercise Timer ............................... 20
Specifications ....................................................10 Battery Charger ................................................. 20
Generator ..................................................................10
Engine .......................................................................10
Manual Transfer Operation ............................... 21
Transfer to Generator Power Source ........................21
Protection Systems ...........................................11 Transfer to Utility Power Source ................................22
Emission Information ........................................11 Automatic Transfer Operation ......................... 22
Fuel Requirements ............................................11 Automatic Sequence of Operation .................. 22
Battery Requirements .......................................11 Utility Failure ..............................................................22
Battery Charger ..................................................11 Cranking ....................................................................22
Cold Smart Start ........................................................23
Engine Oil Requirements ..................................11
Load Transfer ............................................................23
Activating the Generator ...................................12
Shutting Generator Down While Under Load
Wi-Fi Module ......................................................12 Or During A Utility Outage ................................ 23
Replacement Parts ............................................12
Accessories ........................................................12

Owner’s Manual for 60 Hz Air-Cooled Generators iii

Table of Contents

Section 4: Maintenance
Maintenance .......................................................25
Preparing for Maintenance ...............................25
Performing Scheduled Maintenance ................25
Service Schedule ...............................................26
Maintenance Log ...................................................... 26
Checking Engine Oil Level ................................27
Engine Oil Requirements .......................................... 27
Changing the Oil and Oil Filter .........................28
Servicing the Air Cleaner ..................................28
Spark Plug(s) ......................................................29
Valve Clearance Adjustment ............................29
Check Valve Clearance ............................................ 29
Adjust Valve Clearance ............................................. 30
Battery Maintenance ..........................................31
Cleaning the Sediment Trap .............................32
Post Maintenance Checks ................................32
Perform Leak Test .............................................33
Attention After Submersion ..............................33
Corrosion Protection .........................................33
Remove From, and Return To Service
Procedure ...........................................................34
Remove From Service .............................................. 34
Return to Service ...................................................... 34

Section 5: Troubleshooting / Quick

Reference Guide
Generator Troubleshooting ..............................35
Quick Reference Guide .....................................37

iv Owner’s Manual for 60 Hz Air-Cooled Generators

 Safety Information

Section 1: Safety Information

Introduction Safety Rules
Thank you for purchasing this compact, high The manufacturer cannot anticipate every possible cir-
performance, air-cooled, engine-driven generator. It is cumstance that might involve a hazard. The alerts in this
designed to automatically supply electrical power to manual, and on tags and decals affixed to the unit, are
operate critical loads during a utility power failure. not all inclusive. If using a procedure, work method, or
operating technique that the manufacturer does not spe-
This unit is factory installed in an all-weather, metal cifically recommend, verify that it is safe for others and
enclosure intended exclusively for outdoor installation. does not render the equipment unsafe.
This generator will operate using either vapor withdrawn
liquid propane (LP) or natural gas (NG). Throughout this publication, and on tags and decals
affixed to the unit, DANGER, WARNING, CAUTION, and
NOTE: This generator is suitable for supplying typical NOTE blocks are used to alert personnel to special
residential loads such as induction motors (sump pumps, instructions about a particular operation that may be
refrigerators, air conditioners, furnaces, etc.), electronic hazardous if performed incorrectly or carelessly. Observe
components (computer, monitor, TV, etc.), lighting loads, them carefully. Alert definitions are as follows:
and microwaves, when sized properly. This unit is
equipped with a Wi-Fi® module, which enables the
generator owner to monitor generator status from
DANGER
anywhere he or she has Internet access. Indicates a hazardous situation which, if not avoided,
NOTE: Wi-Fi® is a registered trademark of Wi-Fi will result in death or serious injury.
Alliance®.
(000001)
The information in this manual is accurate based on
products produced at the time of publication. The
manufacturer reserves the right to make technical WARNING
updates, corrections, and product revisions at any time Indicates a hazardous situation which, if not avoided,
without notice. could result in death or serious injury.
Read This Manual Thoroughly (000002)

WARNING
Consult Manual. Read and understand manual CAUTION
completely before using product. Failure to
completely understand manual and product Indicates a hazardous situation which, if not avoided,
could result in death or serious injury. could result in minor or moderate injury.
(000100a)
(000003)
Study this manual carefully before installing, operating, or
servicing this equipment. Become familiar with this
owner’s manual and with the unit. The generator can NOTE: Notes contain additional information important to
operate safely, efficiently, and reliably only if it is properly a procedure and will be found within the regular text of
installed, operated, and maintained. Many accidents are this manual.
caused by failing to follow simple and fundamental rules These safety alerts cannot eliminate the hazards that
or precautions. they indicate. Common sense and strict compliance with
If any section of this manual is not understood, contact the special instructions while performing the action or
the nearest Independent Authorized Service Dealer service are essential to preventing accidents.
(IASD) for starting, operating, and servicing procedures. The operator is responsible for proper and safe use of
This manual must be used in conjunction with the the equipment. The manufacturer strongly recommends
appropriate installation manual and Wi-Fi manual. that if the operator is also the owner, to read the owner’s
SAVE THESE INSTRUCTIONS: The manufacturer manual and thoroughly understand all instructions before
suggests this manual and the rules for safe operation be using this equipment. The manufacturer also strongly
copied and posted near the unit installation site. Safety recommends instructing other users to properly start and
should be stressed to all operators and potential operate the unit. This prepares them if they need to
operators of this equipment. operate the equipment in an emergency.

Owner’s Manual for 60 Hz Air-Cooled Generators 1

Safety Information

How to Obtain Service

WARNING
Contact an IASD for assistance when the generator requires
servicing or repairs. Service technicians are factory-trained Electrocution. Potentially lethal voltages are generated
by this equipment. Render the equipment safe before
and are capable of handling all service needs. Please visit attempting repairs or maintenance. Failure to do so
the dealer locator at: www.generac.com/Service/ could result in death or serious injury.
DealerLocator/ to locate the nearest IASD. (000187)
When contacting a dealer about parts and service,
always supply the complete model and serial numbers of WARNING
the unit as given on its data plate (decal), which is Electric shock. Only a trained and licensed electrician
located on the generator. See Figure 2-1 or Figure 2-2 should perform wiring and connections to unit. Failure
for decal location. Record the model and serial numbers to follow proper installation requirements could result in
in the spaces provided on the inside front cover of this death, serious injury, and equipment or property damage.
manual. (000155a)

WARNING
General Hazards Moving Parts. Do not wear jewelry when
starting or operating this product. Wearing
DANGER jewelry while starting or operating this product
Loss of life. Property damage. Installation must always could result in death or serious injury.
comply with applicable codes, standards, laws and (000115)
regulations. Failure to do so will result in death
or serious injury. (000190) WARNING
Moving Parts. Keep clothing, hair, and
appendages away from moving parts. Failure
DANGER to do so could result in death or serious injury.
Automatic start-up. Disconnect utility power and (000111)
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
(000191) WARNING
Hot Surfaces. When operating machine, do not
touch hot surfaces. Keep machine away from
WARNING combustibles during use. Hot surfaces could
Loss of life. This product is not intended to result in severe burns or fire.
be used in a critical life support application. (000108)
Failure to adhere to this warning could result
in death or serious injury.
(000209b) WARNING
Equipment and property damage. Do not alter
construction of, installation, or block ventilation for
WARNING generator. Failure to do so could result in unsafe
Equipment damage. This unit is not intended for use as a operation or damage to the generator.
prime power source. It is intended for use as an intermediate (000146)
power supply in the event of temporary power outage only.
Doing so could result in death, serious injury, and
equipment damage.
(000247a) WARNING
Risk of injury. Do not operate or service this machine
if not fully alert. Fatigue can impair the ability to service
WARNING this equipment and could result in death or serious
Accidental Start-up. Disconnect the negative battery injury.
cable, then the positive battery cable when working (000215)
on unit. Failure to do so could result in death
or serious injury. (000130)

WARNING
Equipment damage. Only qualified service personnel may
install, operate, and maintain this equipment. Failure to follow
proper installation requirements could result in death, serious
injury, and equipment or property damage.
(000182a)

2 Owner’s Manual for 60 Hz Air-Cooled Generators

 Safety Information

WARNING DANGER
Environmental Hazard. Always recycle batteries at an Electrical backfeed. Use only approved switchgear to
official recycling center in accordance with all local isolate generator from the normal power source.
laws and regulations. Failure to do so could result in Failure to do so will result in death, serious injury,
environmental damage, death or serious injury. and equipment damage.
(000228) (000237)

WARNING DANGER
Injury and equipment damage. Do not use generator Electrocution. Verify electrical system is
as a step. Doing so could result in falling, damaged properly grounded before applying power.
parts, unsafe equipment operation, and could result
Failure to do so will result in death or serious
in death or serious injury.
(000216) injury. (000152)

• Inspect the generator regularly, and contact the

nearest IASD for parts needing repair or replacement. DANGER
Electrocution. Do not wear jewelry while
Exhaust Hazards working on this equipment. Doing so will
DANGER result in death or serious injury.
(000188)
Asphyxiation. Running engines produce
carbon monoxide, a colorless, odorless,
poisonous gas. Carbon monoxide, if not DANGER
avoided, will result in death or serious injury.
(000103) Electrocution. Water contact with a power
source, if not avoided, will result in death
or serious injury.
WARNING
(000104)
Asphyxiation. Always use a battery operated carbon
monoxide alarm indoors and installed according to
the manufacturer’s instructions. Failure to do so DANGER
could result in death or serious injury.
(000178a) Electrocution. In the event of electrical accident,
immediately shut power OFF. Use non-conductive
implements to free victim from live conductor. Apply
WARNING first aid and get medical help. Failure to do so will
result in death or serious injury. (000145)
Equipment and property damage. Do not alter
construction of, installation, or block ventilation for
generator. Failure to do so could result in unsafe
operation or damage to the generator.
(000146)

• The generator must be installed and operated

outdoors only.

Electrical Hazards
DANGER
Electrocution. Contact with bare wires,
terminals, and connections while generator
is running will result in death or serious injury.
(000144)

DANGER
Electrocution. Never connect this unit to the electrical
system of any building unless a licensed electrician
has installed an approved transfer switch. Failure to
do so will result in death or serious injury.
(000150)

Owner’s Manual for 60 Hz Air-Cooled Generators 3

Safety Information

Fire Hazards Explosion Hazards

WARNING DANGER
Fire hazard. Do not obstruct cooling and Explosion and fire. Fuel and vapors are extremely
ventilating airflow around the generator. Inadequate flammable and explosive. No leakage of fuel is
ventilation could result in fire hazard, possible permitted. Keep fire and spark away. Failure to do
equipment damage, death or serious injury. (000217) so will result in death or serious injury.
(000192)

WARNING DANGER
Fire and explosion. Installation must comply Explosion and fire. Connection of fuel source must be
with all local, state, and national electrical completed by a qualified professional technician or
building codes. Noncompliance could result in unsafe contractor. Incorrect installation of this unit will result in
operation, equipment damage, death or serious injury. death, serious injury, and property and equipment damage.
(000218) (000151a)

WARNING DANGER
Fire hazard. Use only fully-charged fire Risk of fire. Allow fuel spills to completely dry
extinguishers rated “ABC” by the NFPA. Discharged or
before starting engine. Failure to do so will
improperly rated fire extinguishers will not extinguish
result in death or serious injury.
electrical fires in automatic standby generators. (000174)
(000219)

WARNING WARNING
Consult Manual. Read and understand manual Risk of Fire. Hot surfaces could ignite
completely before using product. Failure to combustibles, resulting in fire. Fire could
completely understand manual and product result in death or serious injury.
could result in death or serious injury. (000110)
(000100a)

WARNING
Electrocution. Refer to local codes and
standards for safety equipment required when
working with a live electrical system. Failure
to use required safety equipment could result
in death or serious injury. (000257)

WARNING
Risk of Fire. Unit must be positioned in a
manner that prevents combustible material
accumulation underneath. Failure to do so
could result in death or serious injury. (000147)

• Comply with regulations the Occupational Safety

and Health Administration (OSHA) has
established. Also verify the generator is installed in
accordance with the manufacturer’s instructions
and recommendations. Following proper
installation, do nothing that might alter a safe
installation and render the unit in noncompliance
with the aforementioned codes, standards, laws,
and regulations.

4 Owner’s Manual for 60 Hz Air-Cooled Generators

 Safety Information

Battery Hazards

DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
(000188)

WARNING
Explosion. Do not dispose of batteries in a fire. Batteries
are explosive. Electrolyte solution can cause burns and
blindness. If electrolyte contacts skin or eyes, flush with water
and seek immediate medical attention.
(000162)

WARNING
Explosion. Batteries emit explosive gases while charging.
Keep fire and spark away. Wear protective gear when
working with batteries. Failure to do so could result in
death or serious injury.
(000137a)

WARNING
Electrical shock. Disconnect battery ground
terminal before working on battery or battery
wires. Failure to do so could result in death
or serious injury. (000164)

WARNING

(000138a)

WARNING
Risk of burn. Do not open or mutilate batteries.
Batteries contain electrolyte solution which can
cause burns and blindness. If electrolyte contacts
skin or eyes, flush with water and seek immediate
medical attention. (000163a)

WARNING
Environmental Hazard. Always recycle batteries at an
official recycling center in accordance with all local
laws and regulations. Failure to do so could result in
environmental damage, death or serious injury.
(000228)

Always recycle batteries in accordance with local laws

and regulations. Contact your local solid waste collection
site or recycling facility to obtain information on local
recycling processes. For more information on battery
recycling, visit the Battery Council International website
at: http://batterycouncil.org

Owner’s Manual for 60 Hz Air-Cooled Generators 5

Safety Information

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6 Owner’s Manual for 60 Hz Air-Cooled Generators

 General Information

Section 2: General Information

The Generator
F

B E

L
K
J G
Q
R H
A
A
P

001818

Figure 2-1. 9kW—Components and Control Locations

A. Lock with Cover F. Oil Fill Cap/Dipstick K. Oil Drain Hose O. Fuel Inlet
B. Main Line Circuit G. Status LED Indicators L. Composite Base P. Wi-Fi Module
Breaker (Generator
Disconnect)
C. Control Panel H. Airbox with Air Cleaner M. Sediment Trap Q. Data Decal Location
D. Battery Compartment J. Oil Filter N. Fuel Regulator R. Auxiliary Shutdown
(Battery not supplied) Switch
E. Exhaust Enclosure

Owner’s Manual for 60 Hz Air-Cooled Generators 7

General Information

B
C F

J
L
A K
R
T H
G
S
A
Q

N
M

001786
Figure 2-2. 11kW–22kW—Components and Control Locations

A. Lock with Cover F. Exhaust Enclosure L. Composite Base Q. Wi-Fi Module

B. Main Line Circuit G. Status LED Indicators M. Oil Dipstick R. Data Decal Location
Breaker (Generator
Disconnect)
C. Airbox with Air Cleaner H. Oil Drain N. Sediment Trap S. Auxiliary Shutdown
Switch (all models)
D. Control Panel J. Oil Fill Cap O. Fuel Regulator T. Auxiliary Shutdown
Switch (16kW–22kW)
E. Battery Compartment K. Oil Filter P. Fuel Inlet
(Battery not supplied)

8 Owner’s Manual for 60 Hz Air-Cooled Generators

 General Information

Data Decals
Two decals on the generator provide information about
the unit itself and required fuel inlet pressure for proper
operation.

Model Data Decal

Includes important information about the

unit including:
• model number
• serial number
• production date
• voltage
• frequency
• amps
• country of origin
• rated ambient temperature.
The model data decal also displays
certification symbols by Underwriter’s
Laboratory (UL) and the Southwest Research
Institute (SwRI).

Fuel Inlet Pressure

Displays unit serial number, along with

minimum and maximum inlet pressures for
natural gas (NG) and liquid propane (LP)
supply. Space is provided for the installer to
enter maximum flow rates based on installed
pipe sizes and lengths.

Owner’s Manual for 60 Hz Air-Cooled Generators 9

General Information

Specifications
Generator

Model 9 kW 11 kW 16 kW 20 kW 22 kW

Rated Voltage 240

Rated Maximum Load
Current (Amps) at Rated 37.5 45.8 66.6 83.3 91.7
Voltage with LP*
Main Line Circuit Breaker
40 Amp 50 Amp 70 Amp 90 Amp 100 Amp
(Generator Disconnect)
Phase 1

Rated AC Frequency 60 Hz
Battery Requirement 12 volts, Group 26R-540CCA Minimum or Group 35AGM-650CCA Minimum
(Field supplied) (see Replacement Parts)
Enclosure Aluminum
Weight (lb/kg)
340/154 348/158 409/186 448/203 466/211
(without battery)
This unit is tested in accordance to UL 2200 standards with an operating temperature of -20 °F (-29 °C) to
Normal Operating Range 122 °F (50 °C). For areas where temperatures fall below 32 °F (0 °C) a cold weather kit is recommended.
When operated above 77 °F (25 °C), there may be a decrease in engine power. See Engine.
These generators are rated in accordance with UL 2200, Safety Standard for Stationary Engine Generator Assemblies, and CSA-C22.2 No. 100-04
Standard for Motors and Generators.
* Natural gas ratings will depend on specific fuel joules/BTU content. Typical derates are between 10-20% off the LP gas rating.

Engine

Model 9 kW 11 kW 16/20/22 kW

Type of Engine G-Force 400 Series G-Force 500 Series G-Force 1000 Series

Number of Cylinders 1 2 2

Displacement 426 cc 530 cc 999 cc

Cylinder Block Aluminum with cast iron sleeve

Recommended Spark Plug See Replacement Parts

Spark Plug Gap 0.020 in (0.508 mm) 0.030 in (0.76 mm) 0.040 in (1.02 mm)
0.002–0.004 in 0.002–0.004 in 0.002–0.004 in
Valve Clearance
(0.05–0.1 mm) (0.05–0.1 mm) (0.05–0.1 mm)
Starter 12 VDC

Oil Capacity Including Filter Approx. 1.1 qt (1.03 L) Approx. 1.7 qt (1.6 L) Approx. 1.9 qt (1.8 L)

Recommended Oil Filter See Replacement Parts

Recommended Air Filter See Replacement Parts

Engine power is subject toand limited by such factors as fuel BTU/joules, ambient temperature, and altitude. Engine power decreases approximately
3.5% for each 1000 ft (304.8 m) above sea level, and also will decrease about 1% for each 10 °F (6 °C) above 60 °F (15 °C) ambient temperature.

A detailed specification sheet for your particular generator is available from your local Independent Authorized Service
Dealer (IASD).

10 Owner’s Manual for 60 Hz Air-Cooled Generators

 General Information

Protection Systems
:

System Components
The generator may need to run for long periods of time - Intake Manifold
with no operator present to monitor engine or generator Air Induction
- Air Cleaner
conditions. The generator is equipped with protection
- Carburetor and Mixer Assembly
systems to automatically shut down the unit to protect Fuel Metering
- Fuel Regulator
against potentially damaging conditions. Some of these
systems include: - Spark Plug
Ignition
- Ignition Module
Alarms:
- Exhaust Manifold
• High Temperature • Underspeed Exhaust
- Muffler
• Low Oil Pressure • RPM Sensor Loss
• Overcrank • Controller Fault
• Overspeed • Wiring Error
Fuel Requirements
• Overvoltage • Stepper Overcurrent DANGER
• Undervoltage Explosion and Fire. Fuel and vapors are
• Overload extremely flammable and explosive. Add fuel
in a well ventilated area. Keep fire and spark
Warnings: away. Failure to do so will result in death
or serious injury. (000105)
• Charger Warning • Exercise Set Error
• Charger Missing AC • USB Warning The engine has been fitted with a dual fuel carburetion
• Low Battery • Download Failure system. The unit will run on natural gas or LP gas
(vapor), but it has been factory set to run on natural gas.
• Battery Problem
The fuel system will be configured for the available fuel
The control panel contains a display alerting the operator source during installation.
when a fault condition occurs. The above list is not all- Recommended fuels should have a BTU content of at least
inclusive. See Operation for more information about 1000 BTUs per ft3 (37.26 megajoules per m3) for natural
alarms and control panel operation. gas, or at least 2500 BTUs per ft3 (93.15 megajoules per
NOTE: A warning indicates a condition on the generator m3) for LP gas (vapor).
which should be addressed, but will not shut down the NOTE: If converting to LP gas from natural gas, a
generator. An alarm shuts down the generator to protect minimum LP tank size of 250 gal (946 L) is recommended.
the system from any damage. In the event of an alarm, See the installation manual for complete procedures and
an owner can clear the alarm and restart the generator details.
prior to contacting an IASD. Contact an IASD if the
intermittent issue occurs again.
Battery Requirements
Emission Information 12 volts, Group 26R-540CCA minimum or Group 35AGM-
The United States Environmental Protection Agency (US 650CCA minimum (not included with unit.) See
EPA) (and California Air Resources Board (CARB), for Maintenance for proper battery maintenance procedures.
engines/equipment certified to California standards)
requires that this engine/equipment complies with Battery Charger
exhaust and evaporative emissions standards. Locate
The battery charger is integrated into the control panel
the emissions compliance decal on the engine to
module in all models. It operates as a smart charger,
determine applicable standards. For emissions warranty
ensuring output charging levels are safe and
information, please reference the included emissions
continuously optimized to promote maximum battery life.
warranty. Follow the maintenance specifications in
A kit is provided to install a fuse in the transfer switch for
Maintenance to ensure the engine complies with
the T1 battery charger connection. Follow the installation
applicable emissions standards for the duration of the
instructions provided with the kit.
product’s life.
This generator is certified to operate on liquid propane NOTE: Do not use external battery chargers.
vapor fuel or pipeline natural gas.
The Emission Control System code is EM (Engine Engine Oil Requirements
Modification). The Emission Control System on this See Engine Oil Requirements in the Maintenance
generator consists of the following: section for proper oil viscosity.

Owner’s Manual for 60 Hz Air-Cooled Generators 11

General Information

Activating the Generator Wi-Fi Module

The generator should be activated upon initial start-up. The generator is equipped with a Wi-Fi module. Refer to
See the installation manual for complete instructions. the Wi-Fi module owner’s manual for further instruction.

Replacement Parts
Description 9 kW 11 kW 16 kW 20 kW 22 kW
26R Exide Battery 0H3421S
0G0767B 0E9368
0G0767A
Spark Plug (RC12YC (RL87YC
(RC12YC or equivalent)
or equivalent) or equivalent)
Oil Filter 070185E
Air Filter 0E9371A 0J8478
Control Panel Fuse 0D7178T
Transfer Switch Fuses Refer to Transfer Switch Manual for part number

Accessories
NOTE: Performance enhancing accessories are available for air-cooled generators. Contact an IASD or visit
www.generac.com for additional information on replacement parts, accessories, and extended warranties. See also
http://www.ordertree.com/generac/air-cooled-homestandby-generators/.

Accessory Description
Cold Weather Accessories*—
• Battery Pad Warmer • Recommended in areas where temperatures fall below 0 °F (-18 °C).
(Not necessary for use with AGM-style batteries)
• Oil Warmer • Recommended in areas where temperatures fall below 0 °F (-18 °C).
• Breather Warmer • Recommended in areas where heavy icing occurs.
* each sold separately
Scheduled Maintenance Kit Includes all pieces necessary to perform maintenance on the generator along with oil
recommendations.
Fascia Base Wrap The fascia base wrap snaps together around the bottom of the new air-cooled generators. This
offers a sleek, contoured appearance as well as protection from rodents and insects by covering
the lifting holes located in the base. Requires use of the mounting pad shipped with the generator.
Mobile Link™ Cellular Enabled Provides a personalized web portal displaying generator status, maintenance schedule, event
Accessory (USA only) history, and much more. This portal is accessible via computer, tablet, or smart phone. Sends
emails and/or text notifications the moment there is any change in the generator’s status.
Notification settings can be customized to what type of alert is sent and how often. Visit
www.MobileLinkGen.com for more information.
Touch-Up Paint Kit Very important to maintain the look and integrity of the generator enclosure. This kit includes
touch-up paint and instructions.
Extended Warranty Coverage Extend the generator warranty coverage by purchasing extended warranty coverage. Covers both
parts and labor. Extended coverage can be purchased within 12 months of the end-user’s
purchase date.
This extended coverage is applicable to registered units and end-user proof of purchase must be
available upon request.
Available for Generac® and Guardian® products.
Not available for Corepower™, PowerPact™, and EcoGen™ products or all international
purchases.
Wi-Fi LP Fuel Level Monitor The Wi-Fi enabled LP fuel level monitor provides constant monitoring of the connected LP fuel
tank. Monitoring the LP tank level is an important step in making sure your generator is ready to
run during an unexpected power failure. Status alerts are available through the Mobile Link™
application informing you when your LP tank needs a refill.

12 Owner’s Manual for 60 Hz Air-Cooled Generators

 Operation

Section 3: Operation
Site Prep Verification Generator Enclosure
The generator must be installed to allow unimpeded airflow Enclosure lid is locked prior to shipment. A set of keys is
into and out of the generator. attached to the cardboard on top of the generator. An
additional set of keys is attached to the pallet bracket on
Mechanical and gravity outdoor air intake openings for air the front intake end of the generator.
distribution and supply systems must be located not less
than 10 ft (3.05 m) horizontally from the generator NOTE: Keys provided with this unit are intended for
enclosure. See Section 401.4 in the ICC Mechanical service personnel use only.
Code for additional information.
Opening the Lid
Verify all shrubs or tall grasses within 3 ft (0.91 m) of the
Two locks secure the lid—one on each side (A in Figure 3-
intake and discharge louvers on the sides of the
1). Open the protective rubber cap to access the keyhole,
enclosure have been removed. Install the generator on
and press down on the lid above the side lock and unlock
high ground where water levels will not rise and
the latch to properly open the lid.
endanger it. This unit should not operate in or be
subjected to standing water. Verify all potential water Repeat for the other side. The lid may appear stuck if
sources such as water sprinklers, roof run-off, rain gutter pressure is not applied from the top.
downspouts, and sump pump discharges are directed Always verify the side locks are unlocked before
away from the generator enclosure. attempting to lift the lid.

Removing the Front Access Panel

DANGER
Remove the front access panel by lifting it straight up and
Automatic start-up. Disconnect utility power and out once the lid is open.
render unit inoperable before working on unit. Always lift the front access panel straight up before pulling
Failure to do so will result in death or serious injury. it away from the enclosure (B and C in Figure 3-1). Do not
(000191) pull the panel away from the enclosure before lifting up (D
in Figure 3-1).

B
C D

001797

Figure 3-1. Side Lock Location and Front Panel Removal

Owner’s Manual for 60 Hz Air-Cooled Generators 13
Operation

Intake Side Panel Removal

See Figure 3-2. The intake side panel (A) must be 3. Lift intake panel up and away from the generator.
removed to access the battery compartment, fuel
NOTE: Always lift intake side panel straight up before
regulator, and sediment trap.
pulling away from enclosure. Do not pull panel away from
1. Raise lid and remove front panel. the enclosure before lifting up (D).
2. Use a hex key to remove two mounting screws (B)
and L-bracket screw (C).

B D

C
002961

Figure 3-2. Intake Side Panel Removal

Main Line Circuit Breaker (Generator LED Indicator Lights

Disconnect)
This is a 2-pole breaker rated according to relevant
specifications. See “A” in Figure 3-3.
The breaker can be locked in the OFF (OPEN) position
for security. Use an appropriately-sized padlock (not
included) with a shackle long enough to pass through
both lock tabs (B).

B C A
B
001791

Figure 3-4. LED Indicator Lights

See Figure 3-4. Three LEDs are visible behind a

translucent lens on the generator side panel. These
LEDs indicate generator operating status.
A B • Green LED “Ready” light (A) is illuminated when
001810 utility is present and the control panel is in AUTO
mode. The LED flashes when the automatic
Figure 3-3. Main Breaker transfer switch converts to generator power during
a utility power outage.
NOTE: DO NOT lock out the MLCB during normal
• Red LED “Alarm” light (B) is illuminated when the
generator operation. Doing so will compromise automatic
generator is OFF or a fault is detected. Contact an
standby functionality.
IASD.
• Yellow LED “Non-Critical Alert” light (C) is
illuminated when maintenance is required.
NOTE: Yellow LED may be illuminated at the same time
as either the red or green LED.

14 Owner’s Manual for 60 Hz Air-Cooled Generators

 Operation

Auxiliary Shutdown Switch Control Panel Interface

All generators are equipped with an external means of See Figure 3-7. The control panel interface (A) is located
shutting down the generator which complies with the latest under the enclosure lid. Verify both the left and right side
NEC code requirement. The primary generator shutdown locks are unlocked before attempting to lift the lid of the
sequence is described in Shutting Generator Down enclosure. Open the lid as directed in Opening the Lid.
While Under Load Or During A Utility Outage.
B
See Figure 3-5. There is an auxiliary shutdown switch on
the exterior of the generator back panel. This switch
shuts down the generator and disables restarts.

A
001798

Figure 3-7. Generator Control Panel

005491 The 7.5A fuse is located beneath the rubber cover (B) to
Figure 3-5. External Auxiliary Shutdown Switch the right of the control panel.
(all models) Verify both left and right side locks are securely out of
the way before closing the unit.
CAUTION All appropriate panels must be in place during any
Equipment Damage. The auxiliary shutdown switch is operation of the generator. This includes operation by a
not to be used to power down the unit under normal servicing technician while conducting troubleshooting
operating circumstances. Doing so will result in procedures.
equipment damage. (000399)
Using the AUTO/OFF/MANUAL
NOTE: Whenever possible, perform the primary Interface
shutdown procedure before disabling the generator with
the auxiliary shutdown switch.
Button Description of Operation
See Figure 3-6. 16-22 kW generators also have an
auxiliary shutdown switch located inside the generator. Activates fully automatic system operation. It
allows the unit to automatically start and
exercise the generator according to the
exercise timer (see Setting the Exercise
AUTO
Timer).
The green LED flashes when the automatic
transfer switch converts to generator power
during a utility power outage.

Shuts down the engine and prevents automatic

OFF
operation of the unit.

Cranks and starts the generator. Transfer to

005492 standby power will not occur unless there is a
utility failure.
Figure 3-6. Internal Auxiliary Shutdown Switch (16-22kW) MANUAL
The blue LED flashes when the automatic
The generator will not start if either switch is OPEN (O). transfer switch converts to generator power
The controller displays an “Auxiliary Shutdown” alarm, during a utility power outage.
and the red LED “Alarm” light illuminates. To clear this
condition, set the switch or switches to CLOSED (I). NOTE: Damage caused by mis-wiring of interconnect
Clear the alarm by pressing the OFF mode button, and wires is not warrantable.
then ENTER. The generator can then be placed back in
AUTO or MANUAL mode.

Owner’s Manual for 60 Hz Air-Cooled Generators 15

Operation

Interface Menu Displays

LCD Panel

Feature Description

Default page displayed if no buttons are

pressed for 60 seconds. Normally shows
current status message, and current date and
time. The highest priority active alarm/warning
is automatically posted on this page, as well as
flashing the backlight when such a condition is
HOME detected. In the case of multiple alarms/
page warnings, only the first message is displayed.
Press the OFF mode button and then the
ENTER button to clear an alarm or warning.
When “Hours of Protection” is displayed, this
represents the total time the generator has
been monitoring utility supply and ready to
provide backup power if needed.

Normally off. The backlight will automatically

Display
illuminate and remain on for 30 seconds if the
Backlight
operator presses any button.

Allows the operator to navigate to all other

pages or sub-menus by using the arrow keys
and the ENTER button. Page can be accessed
MAIN at any time with several presses of the
MENU dedicated ESCAPE button. Each press of the
page ESCAPE button takes the operator to the
previous menu until the MAIN MENU displays.
This page contains information for History;
Status; Edit; and Debug.

16 Owner’s Manual for 60 Hz Air-Cooled Generators

 Operation

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Owner’s Manual for 60 Hz Air-Cooled Generators 17

18
EVOLUTION 2.0 / SYNC 3.0 HSB MENU MAP
Operation

Note: Menu functions and features may vary

depending on unit model and firmware revision.

Alarm Message(s)
High Engine Temp
Low Oil Pressure
Switched OFF Overcrank
Menu System Navigation

Hours of Protection Overspeed

0 (H) RPM Sense Loss
Underspeed UP ARROW =
Cranking - Alarm +
“Alarm Message” Controller Fault
FIRMWARE ERROR-7
Running - Alarm WIRING ERROR
“Alarm Message” Overvoltage
Undervoltage
Running Overload Remove Load
Warming Up
Low Volts Remove Load
Running Stepper Overcurrent
Hours of Protection Auxiliary Shutdown
0 (H) DOWN ARROW =
Emergency Stop -
Cranking Fuse Problem
Pausing for 13 sec
Loss of Speed Signal
Running Loss of Serial Link
Cooling Down
Cranking - Warning
button when the desired menu is displayed and flashing,

“Warning Message”
Warning Message(s)
Running - Warning
“Warning Message” Low Battery
Exercise Set Error
Stopped - Warning
Service Schedule A
“Warning Message”
Service Schedule B
Running in Exercise
Hours of Protection Inspect Battery
0 (H) Stopping...
Cranking FIRMWARE ERROR-9
Attempt # 3 Fuel Pressure

Figure 3-8. Navigation Menu

Utility Loss Delay Battery Problem
Pausing for 13 sec.
Charger Warning
Ready to Run Charger Missing AC
Hours of Protection
Overload Warning
0 (H)
Switched to “OFF” SEEPROM ABUSE
Hours of Protection USB Warning
0 (H) Download Failure
* Overload Warning
* Hours of Protection and
No WIFI Module
number of hours will flash
every 5 seconds when No WIFI Router Comms
displayed. No WIFI Server Comms

006667

Owner’s Manual for 60 Hz Air-Cooled Generators

times before reaching the MENU page. Navigate to the desired menu by using the ↑/↓ buttons. Press the ENTER
Press the ESCAPE button from any page to access the MENU, You may need to press the ESCAPE button several
 ENTER ESC Time Zone
Running Manual Current Date/Time +
ESC SYSTEM DATE/TIME ENTER
Running-Utility Lost 10/09/18 07:40 Country/City
Running–Remote Start
–
WIFI SUB MENUS Battery Condition
Running–2 Wire Start (If enabled):
Running–Exercise Refer to the Wi-Fi manual for “Good”, “Inspect Battery” or
Switched Off flow charts relating to Wi-Fi “Check Battery”
ENTER ESC
Stopped - Auto
ESC ENTER
XX - XX/XX/XX XX:XX ENTER
XXXXX Run Log ESC Run Hours (H)
ENTER ESC Battery Run Hrs
NOTE 1: Last 50 logs ESC HISTORY MAINT ENTER 0.0
ESC ENTER Maint. Log Scheduled
displayed for each XX - XX/XX/XX XX:XX Alarm Log
(Alarm Log, Run Log, XXXXX ENTER EDIT DEALER Access
Maint. Log). ENTER ENTER
Requires Password
NOTE 2: Date and time
displayed for each ESC ESC
occurence. ENTER
NOTE 3: Error code
displayed for each "Battery Maintained" EXAMPLE:
Alarm, Error Code Language Language Language "Schedule A Serviced"

Owner’s Manual for 60 Hz Air-Cooled Generators

and Alarm Message ESC
ENTER + + + Inspect Battery 200 RnHr or 12/27/18
Å English Æ + English - + Francais - "Schedule B Serviced"
swap every 5 – and
+ Espanol - Defaults to English. "Maintenance Reset"
seconds.
+ Português - Select desired language "Inspect Battery" Next Maintenance 200 RnHr or 12/27/18
by scrolling through list. "Service Schedule A"
+ ...... -
Alarm Message(s) Fuel Selection ENTER Fuel Selection "Service Schedule B"
ESC
High Engine Temp Å NG or LP Æ ESC + NG or LP - NOTE 1: Last 50 maintenance logs displayed.
Low Oil Pressure NOTE 2: Date and time displayed for each
Overcrank occurence.
Overspeed Cold Smart Start?
Cold Smart Start? ENTER
RPM Sense Loss ESC Å YES or NO Æ ESC - YES or NO +
Underspeed Only if Wi-Fi is disabled.
Internal Fault Date/Time automatically updates if connected to Wi-Fi.
FIRMWARE ERROR-7
WIRING ERROR ESC ESC ESC ESC ESC
Overvoltage ENTER Select Month (1-12) ENTER
Current Date/Time ENTER Select Hour (0-23) ENTER Select Min (0-59) Select Date (1-31) ENTER Select Year (0-99) ENTER
Undervoltage ESC
Å 2/12/16 12:22 Æ - 14 + - 0 + - 2 + - 13 + - 13 +

Figure 3-9. Navigation Menu

Overload Remove Load
Low Volts Remove Load
Stepper Overcurrent
ESC ESC ESC ESC ESC
Auxiliary Shutdown
Exercise Time ENTER Select Frequency ENTER Quiet Test Mode ? ENTER Select Hour (0-23) ENTER Select Min (0-59) ENTER Select Day ENTER
Emergency Stop
ESC - WEEKLY +
Å HH:MM Day Frequency Æ - YES or NO + - 14 + - 0 + - Wednesday +
- BIWEEKLY +
- MONTHLY +
Warning Message(s)
Low Battery
Exercise Set Error Firmware Update ENTER Update from: USB Firmware Update ENTER Current: V 1.01 ENTER Are You Sure?
ESC
Service Schedule A Å YES Æ ESC Å USB or Wi-Fi Æ <- Insert USB -> USB: V 1.05 - Yes or No +
Service Schedule B
Inspect Battery Possible Message(s):
Stopping... Refer to the Installation Wizard. Corrupted File
Generator Activated
FIRMWARE ERROR-9 ESC Invalid File * Re-try using a higher quality
File Not Found USB drive. File names on the USB
Battery Problem
Unsupported Device* cannot have more than 8 characters.
Charger Warning
Charger Missing AC
Language Update? ENTER <ENT> LOAD LANGUAGE ENTER Current: V 1.01
Overload Cooldown
Å YES or NO Æ ESC <ESC> TO QUIT USB: V 1.05
SEEPROM ABUSE
ENTER Select YES, then press ENTER to continue or ESCAPE to cancel update. During

001359
USB Warning
update process, the Blue “Manual” light flashes, then the Green “Auto” light flashes.
Download Failure Sequence then repeats. When update is complete, the unit returns to Install Wizard
Overload Warning ESC WIFI Enable ENTER WIFI Enable Are You Sure?
menu. When the controller powers up, the first screen briefly displays the version number.
No WIFI Å YES or NO Æ ESC – YES or NO + - Yes or No + When update is complete, remove USB Drive. Then follow the Install Wizard Menu.

006667

19
Operation
Operation

Setting the Exercise Timer Battery Charger

This generator is equipped with a configurable exercise IMPORTANT NOTE: Contact an IASD if the controller
timer. Configuration can be performed directly at the control screen displays “CHARGER MISSING AC.”
panel or though the Mobile Link™ application. There are two
NOTE: The battery charger is integrated into the control
settings for the exercise timer:
module in all models.
Day/Time: The generator will start and exercise for the
period defined, on the day of the week and at the time of day The battery charger operates as a smart charger which verifies:
specified. During this exercise period, the unit runs for • outputis continually optimized to promote
approximately five minutes and then shuts down. maximum battery life.
NOTE: If Wi-Fi is enabled, the exercise timer will • charging levels are safe.
automatically adjust for Daylight Savings Time.
NOTE: A warning is displayed on the LCD when the
Exercise frequency: Exercise frequency can be set to battery needs service.
Weekly, Biweekly, or Monthly. If Monthly is selected, the day
NOTE: Do not use external battery chargers.
of the month must be selected from 1-28. The generator will
exercise on that day each month. Transfer of loads to the
generator output does not occur during the exercise cycle
unless utility power is lost.
NOTE: The exercise feature will operate only when the
generator is in AUTO mode, and will not work unless this
procedure is performed. If Wi-Fi is NOT enabled, the current
date/time will need to be reset every time the 12 volt battery
is disconnected and then reconnected, and/or when the fuse
is removed.
Figure 3-10 illustrates an engine speed profile during a
typical exercise cycle. Table 3-1 details exercise
information and programming options for all home standby
generators.

Low Speed Exercise Profile—9–22 kW Generators

3800

3600

3400
Exercise Speed (RPM)

3200

3000

2800

2600

2400

2200

2000

1800
0 sec 5s 10 s 15 s 20 s 25 s 30 s 35 s 40 s 45 s 1 min 5 min
Exercise Time

004448
Figure 3-10. Low Speed Exercise Profile
NOTE: If Quiet Test is disabled, the generator will
exercise at the rated rpm.
Table 3-1. Generator Exercise Characteristics
Generator Size 9–22 kW
Low Speed Exercise 1950 rpm
Exercise Frequency Weekly/Bi-Weekly/Monthly
Options
Exercise Time Length 5 minutes

20 Owner’s Manual for 60 Hz Air-Cooled Generators

 Operation

Manual Transfer Operation 7. Set MLCB (generator disconnect) to ON

(CLOSED). The standby power source now
DANGER powers the loads.
Electrocution. Do not manually transfer under load.
Disconnect transfer switch from all power sources
prior to manual transfer. Failure to do so will result
in death or serious injury, and equipment damage.
(000132)
Prior to automatic operation, manually exercise the
transfer switch to verify there is no interference with
proper operation of the mechanism. Manual operation of
the transfer switch is required if electronic operation
should fail.
A
Transfer to Generator Power Source
1. Verify generator is OFF.
2. Set main line circuit breaker (MLCB) (generator
disconnect) to OFF (OPEN).
3. Turn OFF utility power supply to the transfer switch
using the means provided (such as a main line 002565
utility breaker).
4. See Figure 3-11. Use the manual transfer handle Figure 3-11. Typical Manual Transfer Switch
(A) inside the transfer switch to move the main Operation
contacts to STANDBY (loads connected to the
standby power source).
5. Press control panel MANUAL mode button to crank
and start the engine.
6. Allow engine to stabilize and warm up for a few
minutes.

• Will not transfer to generator if utility is present.

• Will transfer to generator if utility drops (below 65% of nominal for five consecutive seconds;
MANUAL dealer programmable) after warm-up.
• Will transfer back when utility returns for 15 consecutive seconds (dealer programmable).
The engine will continue to run until removed from MANUAL mode.

• Will start and run if utility drops for five consecutive seconds (dealer programmable).
• Will start an engine warm-up timer (duration varies when Cold Smart Start is enabled).
–Will not transfer if utility subsequently returns.
–Will transfer to generator if utility is not present.
AUTO
• Will transfer to utility once utility returns (above 80% of nominal) for 15 consecutive seconds
(dealer programmable).
• Will not transfer to utility unless utility returns. The generator will shut down if the OFF mode
button is pressed or a shutdown alarm is present.
• Once utility power is returned, the generator will shut down after one minute cool-down time.
• Will not exercise if generator is already running in either AUTO or MANUAL mode.
EXERCISE • During exercise, the controller will only transfer if utility drops during exercise for five seconds
(dealer programmable), and will switch to AUTO.

Owner’s Manual for 60 Hz Air-Cooled Generators 21

Operation

Transfer to Utility Power Source Automatic Sequence of

Shut down generator and transfer to utility source after
utility power has been restored. Proceed as follows to
Operation
manually transfer to utility power and shut down the Utility Failure
generator:
1. Set the MLCB (generator disconnect) to OFF If the generator is set to AUTO, when utility fails (below
(OPEN). 65% of nominal) a five second (dealer programmable)
line interrupt delay time is started. The engine cranks and
2. Run engine for one minute at no-load to stabilize
starts if utility power is still unavailable when the timer
the internal temperature.
expires. An engine warm-up timer will be initiated once
3. Press the OFF mode button on the control panel. the engine is started. Timer duration varies depending on
The engine will shut down. whether or not Cold Smart Start is enabled. The
4. Verify utility power supply to the transfer switch is controller will transfer the load to the generator when the
turned OFF. warm-up time expires. If the utility power is restored
5. Move the main contacts to the UTILITY position (above 80% nominal) at any time from the initiation of the
(loads connected to the utility power source) using engine start until the generator is ready to accept load
the manual transfer handle (A in Figure 3-11) (warm-up time has not elapsed), the controller completes
inside the transfer switch. the start cycle and runs the generator through its normal
cool down cycle. However, the load will remain on the
6. Turn on the utility power supply to the transfer
utility source.
switch using the means provided.
7. Press the AUTO mode button on the control panel. Cranking
8. Return the MLCB (generator disconnect) to ON
The system will control the cyclic cranking as follows:
(CLOSED).
• 9 kW Unit: five cranking cycles as follows: 15
9. Close and lock the lid.
seconds cranking, 7 seconds resting, followed by
four additional cycles of 7 seconds cranking
Automatic Transfer Operation followed by 7 seconds resting.

Proceed as follows to select automatic operation:

• 11–22 kW Units: five cranking cycles as follows:
16 seconds cranking, 7 seconds resting, 16
1. Verify transfer switch main contacts are set to seconds cranking, 7 seconds resting, followed by
UTILITY (loads connected to the utility power three additional cycles of 7 seconds cranking
source). followed by 7 seconds resting.
2. Verify normal utility power source voltage is
NOTE: An alarm will be triggered if the generator does
available to loads connected to the transfer switch.
not start after these five attempts.
3. Press the AUTO mode button on the generator
control panel.
4. Set MLCB (generator disconnect) to ON
(CLOSED).
The generator will start automatically when utility source
voltage drops below a preset level. Loads are transferred
to standby power source after the unit starts.

22 Owner’s Manual for 60 Hz Air-Cooled Generators

 Operation

Cold Smart Start Shutting Generator Down While

The generator will monitor ambient temperature when Under Load Or During A Utility
Cold Smart Start is enabled. The warm-up delay will be
adjusted based on prevailing conditions. Cold Smart Start
Outage
is enabled at the factory, but can be disabled in the EDIT DANGER
menu.
Automatic start-up. Disconnect utility power and
See Table 3-2. If the ambient temperature is below a render unit inoperable before working on unit.
fixed temperature (based on model) upon startup in Failure to do so will result in death or serious injury.
AUTO mode, the generator will warm up for 30 seconds. (000191)
This allows the engine to warm before a load is applied.
The generator will startup with the normal warm-up delay IMPORTANT NOTE: To avoid equipment damage, follow
of five seconds if the ambient temperature is at or above these steps, in order, during utility outages. Shutdowns
the fixed temperature. may be required during utility outages to perform routine
Table 3-2. Cold Smart Start Set Points maintenance or to conserve fuel.
Generator Size 9 kW–20 kW 22 kW To turn the generator OFF:
1. Set the main utility disconnect to OFF (OPEN).
Fixed Temperature 50 °F (10 °C) 20 °F (-7 °C)
2. Set the generator MLCB (generator disconnect) to
A check for proper output voltage buildup will be OFF (OPEN).
performed when the generator engine is started. 3. Allow the generator to run for a cool-down period of
If some condition impedes normal voltage creation, such approximately one minute.
as frost crystals or dust/dirt preventing a good electrical 4. At the controller, set the generator to OFF.
connection, the start sequence will be interrupted so a
5. Remove the 7.5A fuse from the controller.
cleaning cycle of the internal electrical connections can
be attempted. To turn the generator back ON:
The cleaning cycle is an extended warming up period 1. Install 7.5A fuse in controller.
which lasts for several minutes while the normal 2. Confirm the generator MLCB (generator
generator voltage output is determined to be low. During disconnect) is OFF (OPEN).
this cycle, the generator controller will display “Warming 3. At the controller, set the generator to AUTO mode.
Up” on the display screen.
4. Generator will start and run. Allow generator to run
The generator controller display will show “Under and warm up for a few minutes.
Voltage” if the cleaning cycle fails to clear the obstruction.
5. Set the MLCB (generator disconnect) to ON
After several minutes, the alarm message can be
(CLOSED).
cleared, and the generator restarted.
6. Set the main utility disconnect to ON (CLOSED).
If the problem persists, make no further attempts to start.
Contact an IASD. The system now operates in automatic mode.

Load Transfer
The transfer of load when the generator is running is
dependent upon the operating mode.

Owner’s Manual for 60 Hz Air-Cooled Generators 23

Operation

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24 Owner’s Manual for 60 Hz Air-Cooled Generators

 Maintenance

Section 4: Maintenance
Maintenance Performing Scheduled
Regular maintenance will improve performance and Maintenance
extend engine/equipment life. Generac Power Systems,
Inc. recommends that all maintenance work be It is important to perform maintenance as specified in the
performed by an Independent Authorized Service Dealer Service Schedule for proper generator operation.
(IASD). Regular maintenance, replacement, or repair of Engine oil and oil filter must be changed, and valve
the emissions control devices and systems may be clearance adjusted after the first 25 hours of operation.
performed by any repair shop or person of the owner’s Emissions-critical maintenance must be performed as
choosing. To obtain emissions control warranty service scheduled in order for the emissions warranty to be valid.
free of charge, the work must be performed by an IASD. Emissions-critical maintenance consists of servicing the
See the emissions warranty. air filter and spark plug(s) in accordance with the Service
Schedule.
WARNING The controller will prompt for Schedule A or Schedule B
Equipment damage. Only qualified service personnel may maintenance to be performed. Schedule A maintenance
install, operate, and maintain this equipment. Failure to follow consists of the oil, oil filter, and battery check. Schedule B
proper installation requirements could result in death, serious maintenance includes the oil, oil filter, battery check, air
injury, and equipment or property damage. cleaner, spark plug(s), and valve clearance.
(000182a)
Since most maintenance alerts occur at the same time
(most have two year intervals), only one will appear on
Preparing for Maintenance the control panel display at a time. Once the first alert is
cleared, the next active alert will be displayed.
DANGER
Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
(000191)

1. Set main utility disconnect to OFF (OPEN).

2. Lift lid and set MLCB (generator disconnect) on
generator to OFF (OPEN).
3. Allow generator to run and cool down for one
minute with no load (if running during a utility
outage).
4. Press OFF mode button on controller.
5. Remove 7.5 A fuse from control panel.
6. Remove front panel and intake side panel.

Owner’s Manual for 60 Hz Air-Cooled Generators 25

Maintenance

Service Schedule
Schedule A Schedule B
Daily If Running Continuously Every
Service Every Two Years Every Four Years
or Before Each Use Year
or 200 Hours or 400 Hours
Inspect enclosure louvers for dirt and debris * ●
Inspect lines and connections for fuel or oil leaks ●
Inspect engine oil level ●
Check for water intrusion ** ●
Perform fuel system leak test ●
Check battery condition, electrolyte level, and state
● ● ●
of charge
Replace engine oil and oil filter † ● ●
Replace engine air filter ●
Clean; inspect spark plug gap; replace if necessary ●
Inspect/adjust valve clearance ‡ ●
Inspect/clean sediment trap Consult local codes and guidelines.
Contact the nearest IASD for assistance if necessary.
* Remove any shrubs or tall grasses which have grown within 3 ft (0.91 m) of intake and discharge louvers on enclosure sides. Clean any debris (dirt, grass
clippings, etc.) which may have accumulated inside the enclosure.
** Verify all sources of potential water intrusion such as water sprinklers, roof run-off, rain gutter downspouts, and sump pump discharges are directed away from
generator enclosure.
† Change engine oil and filter after the first 25 hours of operation. In cold weather conditions (ambient below 40 °F [4.4 °C]), or if unit is operated continuously in hot
weather conditions (ambient above 85 °F [29.4 °C]), change engine oil and filter every year or 100 hours of operation.
‡ Check/adjust valve clearance after the first 25 hours of operation.

NOTE: Contact an IASD or visit www.generac.com for additional information on replacement parts.

Maintenance Log
Battery Inspection and Charge Check
Dates Performed:

Oil, Oil Filter, Air Filter, and Spark Plug Replacement

Dates Performed:

Valve Adjustment
Dates Performed:

26 Owner’s Manual for 60 Hz Air-Cooled Generators

 Maintenance

Checking Engine Oil Level Engine Oil Requirements

To maintain the product warranty, the engine oil should be
WARNING serviced in accordance with the recommendations of this
Risk of burns. Allow engine to cool before manual. For your convenience, Generac Maintenance Kits
draining oil or coolant. Failure to do so could are available consisting of engine oil, oil filter, air filter,
result in death or serious injury. spark plug(s), a shop towel, and a funnel. These kits can
(000139) be obtained from an IASD.
All Generac oil kits meet minimum American Petroleum
Institute (API) Service Class SJ, SL, or better. Do not use
WARNING special additives.
Skin irritation. Avoid prolonged or repeated contact with
used motor oil. Used motor oil has been shown to cause Required Oil
skin cancer in laboratory animals. Thoroughly wash
exposed areas with soap and water. Synthetic SAE 5W-30 for all temperature ranges. See
(000210) Engine in General Information.

CAUTION
CAUTION
Engine damage. Verify proper type and quantity of
Engine damage. Verify proper type and quantity of engine oil prior to starting engine. Failure to do so
engine oil prior to starting engine. Failure to do so could result in engine damage.
could result in engine damage.
(000135)
(000135)

IMPORTANT NOTE: Check oil level daily when power

outages necessitate running the generator for
extended periods.
Proceed as follows to check engine oil level:
1. Set main utility disconnect to OFF (OPEN).
2. Set main line circuit breaker (MLCB) (generator
disconnect) on generator to OFF (OPEN).
3. Run generator for a cool-down period of
approximately one minute.
4. Press OFF mode button to turn generator off. Wait
five minutes.
5. Remove oil dipstick and wipe it dry with a clean
cloth.
6. Completely insert oil dipstick into oil dipstick tube
and remove it.
7. Observe oil level. The level should be at the
“FULL” mark on oil dipstick.
8. If necessary, remove oil fill cap and add oil to
engine (with oil dipstick removed) until level
reaches “FULL” mark. Insert oil dipstick and install
fill cap.
To restart the generator:
1. Press the control panel AUTO mode button.
2. Allow the generator to start and warm up for a few
minutes.
3. Set the generator disconnect on the generator to
ON (CLOSED).
4. The system is now operating in automatic mode.
The main utility disconnect can be turned ON
(CLOSED).

Owner’s Manual for 60 Hz Air-Cooled Generators 27

Maintenance

Changing the Oil and Oil Filter 10. Inspect the oil level. Add oil as needed. DO NOT
OVERFILL.
Proceed as follows to change the oil and oil filter:
11. Insert oil dipstick and/or attach fill cap.
1. Lift the lid and press the MANUAL mode button on
12. Press AUTO mode button on the control panel to
the control panel to start the engine, and run it until it
return the unit to AUTO mode.
is thoroughly warmed up. Press the OFF mode
button on the control panel to shut down the engine. 13. Close and lock the lid.
2. See Figure 4-1 or Figure 4-2. A few minutes after 14. Dispose of the used oil and filter at a proper
the engine stops, and when it has cooled slightly, collection center.
remove the front panel. Pull the oil drain hose (A)
free of its retaining clip. Remove the cap from the
hose and drain the oil into a suitable container.
Servicing the Air Cleaner
Proceed as follows to service the air cleaner:
1. Lift the lid and press the OFF mode button on the
B
control panel to stop the generator. Remove the front
panel.
2. See Figure 4-3 or Figure 4-4. Remove the cover
clips (A) and air cleaner cover (B).
.

A A

001831
B
Figure 4-1. Oil Filter and Drain Location (9 kW)

C 001820

Figure 4-3. Servicing Air Cleaner (9 kW)

D
B

A 001799
A
Figure 4-2. Oil Filter and Drain Location (11-22 kW)

3. Install the cap on the hose. Position and secure the

hose with the retaining clip.
C
001814
4. Remove oil filter (B) by turning it counterclockwise.
5. Apply a light coating of clean engine oil to the Figure 4-4. Servicing Air Cleaner (11-22 kW)
gasket of the new filter.
6. Screw the new filter on by hand until its gasket 3. Remove the old air filter element (C) and discard.
lightly contacts the oil filter adapter. Tighten the 4. Thoroughly clean the air cleaner enclosure of any
filter an additional three-quarter to one full turn. dust or debris.
7. Fill the engine with the proper recommended oil. 5. Install a new air filter element.
See Engine Oil Requirements. 6. Install the air cleaner cover and fasten the cover clips.
8. Press the MANUAL mode button on the control 7. (11-22 kW units only): Verify air inlet duct (D) is
panel to start the engine. Run for one minute, and properly connected to the air cleaner cover.
check for leaks.
8. Press the AUTO mode button on the control panel
9. Press the OFF mode button on the control panel to to return the unit to AUTO mode.
stop the engine. Wait five minutes.

28 Owner’s Manual for 60 Hz Air-Cooled Generators

 Maintenance

Spark Plug(s) Valve Clearance Adjustment

Proceed as follows to inspect spark plug gap(s) and IMPORTANT NOTE: Contact an IASD for service
replace spark plug(s) as necessary: assistance. Proper valve clearance is essential for
1. With the generator OFF and the engine cool, lift the prolonging the life of the engine.
lid and remove the front panel. Check valve clearance after the first 25 hours of
2. Clean the area around the base of the spark operation, then after 400 hour intervals. Adjust if
plug(s) to keep dirt and debris out of the engine. necessary.
3. Remove spark plug(s) and inspect the condition. Check Valve Clearance
Install new plug(s) if existing plug(s) is worn or if
reuse is questionable. NOTE: The engine should be cool before checking valve
4. Clean plug(s) by scraping or washing with a wire clearance. Adjustment is not needed if valve clearance is
brush and commercial solvent. Do not blast plug(s) within the dimensions provided in Engine.
to clean. 1. Close fuel valve and disconnect battery to avoid
NOTE: Clean spark plug in emergency situations only. accidental start-up.
Otherwise, replace spark plug. 2. Remove spark plug wire(s), and position wire(s)
away from plug(s).
5. Inspect spark plug gap using a wire feeler gauge.
See Figure 4-5. Replace spark plug if gap is out of 3. Remove spark plug(s).
specification. See General Information. 4. Remove the four screws attaching the valve cover.
Remove and discard the gasket. (Repeat for
NOTE: New spark plugs should have the gap checked
second cylinder, if equipped.)
prior to installation.
5. Verify piston is at top dead center (TDC) of its
6. Install the spark plug(s), and torque to 18.4 ft-lbs compression stroke (both valves closed). To move
(25 Nm). the piston to TDC, remove the intake baffle at the
7. Press the control panel AUTO button to return the front of the engine to access the flywheel nut. Use
unit to AUTO mode. a large socket and socket wrench to rotate the
flywheel nut clockwise, which will rotate the
crankshaft. Watch the piston through the spark
plug hole. The piston should move up and down.
The piston is at TDC when it is at its highest point
of travel.
6. See Figure 4-6 or Figure 4-7. Check the valve
clearance between each rocker arm (E) and valve
stem (F) with a feeler gauge.
.

F
000211
E
Figure 4-5. Spark Plug Gap Measurement

001812

Figure 4-6. Valve Clearance Adjustment (9 kW)

Owner’s Manual for 60 Hz Air-Cooled Generators 29

Maintenance

7. When valve clearance is correct, hold pivot ball

D stud (D) in place with a wrench and tighten rocker
arm jam nut. Tighten jam nut according to the
F
following torque specifications:
9 kW 53 in-lb (6.0 Nm)
11 kW 72 in-lb (8.2 Nm)
E
C 16–22kW 174 in-lb (19.68 Nm)

8. After tightening jam nut, inspect valve clearance to

verify it did not change.
9. Install new valve cover gasket.
002380
10. Install the valve cover. Tighten fasteners in a cross
Figure 4-7. Valve Clearance Adjustment (11-22 kW) pattern, torquing to:
9 kW 80 in-lb (9.0 Nm)
7. Install replacement valve cover gasket(s).
11–22kW 60 in-lb (6.8 Nm)
8. Install valve cover(s). Tighten fasteners in a cross
pattern, torquing to: NOTE: Start all four screws before tightening, or it will
not be possible to get all the screws in place. Verify the
9 kW 80 in-lb (9.0 Nm) valve cover gasket is in place.
11–22kW 60 in-lb (6.8 Nm)
11. Install spark plugs and tighten to 18 ft-lbs (25 Nm).
Adjust Valve Clearance 12. Attach the spark plug wire to the spark plug.
13. Repeat the process for the other cylinder if
See Figure 4-6 or Figure 4-7. Proceed as follows to
equipped.
adjust valve clearance:
NOTE: Allow engine to cool before adjusting valve
clearance.
1. Remove spark plug wire(s) and position wire(s)
away from plugs.
2. Remove spark plug(s).
3. Remove four screws attaching valve cover.
Remove and discard gasket.
4. Verify piston is at top dead center (TDC) of its
compression stroke (both valves closed).
5. Loosen rocker jam nut (C) using a 10 mm wrench
(9-11 kW units) or 13 mm wrench (16-22 kW units.)
6. Turn pivot ball stud (D) using a 14 mm wrench (9
kW units), 8 mm wrench (11 kW units), or 10 mm
hex key (16-22 kW units) while checking clearance
between rocker arm (E) and valve stem (F) with a
feeler gauge. Adjust clearance as per Engine.
NOTE: Hold the rocker jam nut in place as the pivot ball
stud is turned.

30 Owner’s Manual for 60 Hz Air-Cooled Generators

 Maintenance

Battery Maintenance Strictly observe the following precautions when working

on batteries:
DANGER • Remove the 7.5 A fuse from the generator control
panel.
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
• Disconnect the battery charger as directed in
result in death or serious injury. Battery Maintenance.
(000188) • Use tools with insulated handles.
• Wear rubber gloves and boots.
WARNING • Do not place tools or metallic objects on top of the
Explosion. Do not dispose of batteries in a fire. Batteries battery.
are explosive. Electrolyte solution can cause burns and • Disconnect the charging source prior to connecting
blindness. If electrolyte contacts skin or eyes, flush with water
or disconnecting battery terminals.
and seek immediate medical attention.
(000162) • Wear full eye protection and protective clothing.
• If electrolyte contacts the skin, wash it off immediately
WARNING with water.
Explosion. Batteries emit explosive gases while charging. • If electrolyte contacts the eyes, immediately
Keep fire and spark away. Wear protective gear when thoroughly flush with water and seek medical
working with batteries. Failure to do so could result in attention.
death or serious injury.
(000137a) • Wash down spilled electrolyte with an acid
neutralizing agent. A common practice is to use a
WARNING solution of 1 lb (454 g) bicarbonate of soda to 1 gal
(3.8 L) of water. Add bicarbonate of soda solution
Electrical shock. Disconnect battery ground
until the evidence of reaction (foaming) has
terminal before working on battery or battery
ceased. Flush the resulting liquid with water and
wires. Failure to do so could result in death
or serious injury. dry the area completely.
(000164)
• DO NOT smoke near the battery.
• DO NOT cause flame or spark in the battery area.
WARNING
• Discharge static electricity from the body before
touching the battery by first touching a grounded
metal surface.
The battery should be regularly inspected per the
(000138a)
Service Schedule. Contact an IASD for assistance if
necessary.
WARNING Proceed as follows to inspect the battery:
Risk of burn. Do not open or mutilate batteries. 1. Press the OFF mode button to shut down the
Batteries contain electrolyte solution which can
generator, then lift the lid and remove the front
cause burns and blindness. If electrolyte contacts
skin or eyes, flush with water and seek immediate panel.
medical attention. (000163a) 2. Remove the 7.5 A fuse from the control panel.
3. Remove the intake side panel. (See Intake Side
WARNING Panel Removal.)
Environmental Hazard. Always recycle batteries at an 4. See Figure 4-8. Inspect battery posts and cables
official recycling center in accordance with all local for tightness and corrosion. Tighten and clean as
laws and regulations. Failure to do so could result in necessary.
environmental damage, death or serious injury.
(000228)

Always recycle batteries in accordance with local laws

and regulations. Contact your local solid waste collection
site or recycling facility to obtain information on local
recycling processes. For more information on battery
recycling, visit the Battery Council International website
at: http://batterycouncil.org

Owner’s Manual for 60 Hz Air-Cooled Generators 31

Maintenance

4. Use a clean-out tool (not provided) to remove

accumulated moisture and particles from cap and
body (B).
5. Wipe the inside of each component with a clean,
+ dry, lint-free cloth.
– 6. Seal the threads of the cap with appropriate
sealing compound. Install the cap and hand-
tighten.
7. Tighten the cap with an appropriately sized pipe
wrench. DO NOT overtighten.
001832 8. Turn the generator fuel supply on. Check for leaks
Figure 4-8. Battery Cables by spraying all connection points with a non-
corrosive gas leak detection fluid. The solution
5. Unsealed batteries only: Completely disconnect should not be blown away or form bubbles.
the battery. Check the battery fluid level and, if 9. Install the intake side panel.
necessary, fill with distilled water only. DO NOT
use tap water. Also, have an IASD or a qualified
service technician check the state of charge and Post Maintenance Checks
condition. 1. Perform required maintenance procedure(s).
6. When inspection is complete, connect the battery 2. Install the intake side panel and front panel if
cables, install the intake side panel, and install the removed. (See Intake Side Panel Removal and
7.5 A fuse. Removing the Front Access Panel.)
7. Place the generator in auto by pressing the AUTO 3. Install the 7.5 A fuse in the control panel.
mode button on the controller. 4. Complete the Installation Wizard information.
8. Install front panel and close generator lid. 5. Press the AUTO mode button on the control panel.
Allow the unit to run for one minute with no load (if
Cleaning the Sediment Trap running during a utility outage).
6. Set the MLCB (generator disconnect) on the
The sediment trap removes contaminants (moisture and
generator to ON (CLOSED).
fine particles) from gaseous fuels before they enter the
fuel regulator. Accumulated moisture and particles must 7. Turn the main utility disconnect ON (CLOSED).
be emptied from the sediment trap per local codes and The system is now in automatic mode.
guidelines.
NOTE: If proper utility is present at this time, the
Proceed as follows to clean the sediment trap: generator will perform its usual shutdown process.
1. Remove intake side panel (see Intake Side Panel
Removal).
2. Turn the generator fuel supply OFF.
3. See Figure 4-9. Unscrew and remove cap (A).

A
001821

Figure 4-9. Cleaning the Sediment Trap

32 Owner’s Manual for 60 Hz Air-Cooled Generators

 Maintenance

Perform Leak Test Attention After Submersion

DANGER DO NOT start or operate the generator if it has been
submerged in water. Have an IASD thoroughly clean, dry,
Explosion and fire. Fuel and vapors are extremely
and inspect the generator following any submersion in
flammable and explosive. No leakage of fuel is
permitted. Keep fire and spark away. Failure to do water. If the structure (home) has been flooded, it should
so will result in death or serious injury. be inspected by a certified electrician to verify there will
(000192) not be any electrical problems during generator operation
or when utility power is returned.
All products are tested at the factory before shipping to
ensure the performance and integrity of the fuel system.
However, it is important to perform a final fuel system Corrosion Protection
leak test before starting the generator. The entire fuel
system should be tested from supply to regulator. Regular scheduled maintenance should be conducted to
perform a visual inspection of the unit for corrosion. Inspect
See Figure 4-10. Perform a final fuel system leak test
all metal components of the generator, including the base
after generator installation. The test will identify possible
frame, brackets, alternator can, the entire fuel system
leaks at all connection points (A).
(inside and outside of the generator), and fastener
It is best practice to perform a fuel system leak test locations. If there is corrosion found on generator
during normally-scheduled maintenance. components (e.g. regulator, engine/alternator mounts, fuel
plenum, etc.), replace parts as necessary.
A Periodically wash and wax the enclosure using automotive
type products. Do not spray the unit with a hose or power
washer. Use warm, soapy water and a soft cloth. Frequent
washing is recommended in salt water/coastal areas.
Spray engine linkages with a light oil such as WD-40.
A

004038

Figure 4-10. Connection Points to Leak Check

Check for leaks by spraying all connection points with a

non-corrosive gas leak detection fluid. The solution
should not be blown away or form bubbles.

Owner’s Manual for 60 Hz Air-Cooled Generators 33

Maintenance

Remove From, and Return To 1. Check the tag on the engine for oil viscosity and
classification. Drain and fill with proper oil, if
Service Procedure necessary.
2. Check the state of the battery. Fill all cells of
Remove From Service
unsealed batteries to the proper level with distilled
If the generator cannot be exercised monthly, at a water. DO NOT use tap water. Recharge the
minimum, and will be out of service longer than 90 days, battery to 100% state of charge. Replace the
proceed as follows to prepare the generator for storage: battery if defective.
1. Start engine and allow it to warm up. 3. Clean and wipe down the generator enclosure.
2. Close fuel shutoff valve in the fuel supply line and 4. Verify 7.5 A fuse is removed from generator control
allow engine to stop. panel.
3. Once the engine has stopped, set the generator
MLCB (generator disconnect) to OFF (OPEN). WARNING
4. Disconnect battery charger AC input T1/Neutral Explosion. Batteries emit explosive gases.
cable (with white sleeve) at controller. Always connect positive battery cable first to
avoid spark. Failure to do so could result in
5. Remove 7.5 A fuse from the generator control death or serious injury. (000133)
panel.
6. Disconnect battery cables. Remove the negative 5. Connect battery. Observe battery polarity. Damage
cable first. may occur if the battery is connected incorrectly.
Install positive cable first.
WARNING 6. Connect battery charger AC input T1/Neutral cable
Explosion. Batteries emit explosive gases. (with white sleeve) at controller.
Always disconnect negative battery cable 7. Open the fuel shutoff valve.
first to avoid spark. Failure to do so could
8. Insert 7.5 A fuse into the generator control panel.
result in death or serious injury. (000238)
9. Complete the Installation Wizard procedure
7. Drain oil completely while the engine is still warm, (diagrammed in the generator installation manual).
and then fill crankcase with oil. See Engine Oil 10. Press the MANUAL mode button to start the unit.
Requirements. Allow the unit to warm up for a few minutes.
8. Attach a tag to the engine indicating the viscosity 11. Press the control panel OFF mode button to stop
and classification of the new oil in the crankcase. the unit.
9. Remove spark plug(s) and spray a fogging agent 12. Set the MLCB (generator disconnect) to ON
into spark plug(s) threaded openings. Install and (CLOSED).
tighten spark plug(s) to specification. 13. Press the AUTO mode button on the control panel.
10. Remove battery and store in a cool, dry place. The generator is ready for service.
11. Clean and wipe down the generator enclosure.
NOTE: The exercise timer and current date and time
Return to Service must be reset if a battery has been completely
discharged or disconnected.
Proceed as follows to return the unit to service after
storage:

34 Owner’s Manual for 60 Hz Air-Cooled Generators

 Troubleshooting / Quick Reference Guide

Section 5: Troubleshooting / Quick Reference Guide

Generator Troubleshooting
Problem Cause Correction

Correct short circuit condition by replacing 7.5 A

fuse in generator control panel. Contact an
Blown fuse.
Independent Authorized Service Dealer (IASD) if
fuse continues to blow.
Engine will not Loose, corroded, or defective battery cables. Tighten, clean, or replace as necessary.*
crank.
Defective starter contact. Tighten, clean, or replace as necessary.*

Defective starter motor. Tighten, clean, or replace as necessary.*

Discharged battery. Charge or replace battery.

No fuel. Replenish fuel / turn on fuel valve.

Defective fuel solenoid (FS). Replenish fuel / turn on fuel valve.

Engine cranks but
Open Wire 14 from controller. Replenish fuel / turn on fuel valve.
will not start.
Defective spark plug(s). Clean; inspect gap; replace plug(s) if necessary.

Valve clearance out of adjustment. Reset valve clearance

Air cleaner plugged or damaged. Inspect and clean air cleaner.

Defective spark plug(s). Clean; inspect gap; replace plug(s) as needed.

Confirm fuel pressure to regulator is 10–12 in water

Engine starts hard Incorrect fuel pressure. column (19–22 mm Hg) for LP, and 3.5–7.0 in water
and runs rough. column (9–13 mm Hg) for natural gas.

Fuel selector in wrong position. Turn fuel conversion valve to correct position.

Valve(s) out of adjustment. Adjust valve clearance.

Internal engine issue. Contact an IASD for assistance.

Generator is set to Controller wired incorrectly. Contact an IASD for assistance.

OFF, but the engine
continues to run. Defective control board. Contact an IASD for assistance.

Main line circuit breaker (MLCB) (generator

Reset generator disconnect to ON (CLOSED).
disconnect) is OFF (OPEN).
No AC output from
Generator internal failure. Contact an IASD for assistance.
generator.
Engine may be warming up.
Check the controller screen to verify status.
Refer to Cold Smart Start

Owner’s Manual for 60 Hz Air-Cooled Generators 35

Troubleshooting / Quick Reference Guide

Problem Cause Correction

MLCB (generator disconnect) is OFF (OPEN). Reset generator disconnect to ON (CLOSED).

Defective transfer switch coi Contact an IASD for assistance

Defective transfer relay. Contact an IASD for assistance

No transfer to
standby after utility Transfer relay circuit open. Contact an IASD for assistance
source failure.
Defective control logic board. Contact an IASD for assistance

Engine may be warming up.

Check the controller screen to verify status.
Refer to Cold Smart Start.

Excessive engine oil. Adjust oil to proper level.

Defective engine breather. Contact an IASD for assistance

Unit consumes
Improper type or viscosity of oil See Engine Oil Requirements
large amounts of oil.
Damaged gasket, seal, or hose. Check for oil leaks.

Restricted air filter. Replace air filter.

* Contact an IASD for assistance.

36 Owner’s Manual for 60 Hz Air-Cooled Generators

 Troubleshooting / Quick Reference Guide

Quick Reference Guide

To clear an active alarm, press the OFF mode button on the control panel, then the ENTER button, and finally the
AUTO mode button. Contact an IASD if the alarm reoccurs.

Active Alarm LED Problem Things to Check Solution

FLASHING Unit running in AUTO

NONE Check MLCB. Check MLCB. If it is ON, contact an IASD.
GREEN but no power in house.

Check ventilation around the generator,

HIGH Unit shuts down during Check the LEDs / intake, exhaust, and rear of generator. If
RED
TEMPERATURE operation. screen for alarms. no obstructions are present, contact an
IASD.

Clear alarm and remove household loads

OVERLOAD Unit shuts down during Check the LEDs /
RED from the generator. Put in AUTO and
REMOVE LOAD operation. screen for alarms.
restart.

Clear alarm and remove household loads

Unit was running and
Check the LEDs / from the generator. Put into AUTO and
RPM SENSE LOSS RED shut down, attempts to
screen for alarms. restart. If generator does not start, contact
restart.
an IASD.

Unit will not start in Check if screen says Refer to “Activation” in installation
NOT ACTIVATED NONE
AUTO with utility loss. unit not activated. manual.

If the startup delay is greater than

Unit will not start in Check screen for start
NONE GREEN expected, contact an IASD to adjust from
AUTO with utility loss. delay countdown.
2 to 1500 seconds.

LOW OIL Unit will not start in Check the LEDs / Check oil level and add oil as needed. If
RED
PRESSURE AUTO with utility loss. screen for alarms. oil level is correct, contact an IASD.

Clear alarm. Using the control panel,

check the battery by navigating to the
BATTERY MENU option from the MAIN
Unit will not start in Check the LEDs /
RPM SENSE LOSS RED MENU. If battery condition displays
AUTO with utility loss. screen for alarms.
GOOD, contact an IASD. If control panel
displays CHECK BATTERY, replace the
battery.

Check fuel line shutoff valve is ON. Clear

Unit will not start in Check the LEDs / alarm. Start the unit in MANUAL. If it does
OVERCRANK RED
AUTO with utility loss. screen for alarms. not start, or starts and runs rough, contact
an IASD.

Clear alarm and remove household loads

LOW VOLTS Unit will not start in Check the LEDs /
RED from the generator. Put in AUTO and
REMOVE LOAD AUTO with utility loss. screen for alarms.
restart.

Unit will not start in Check the LEDs /

OVERSPEED RED Contact an IASD.
AUTO with utility loss. screen for alarms.

Unit will not start in Check the LEDs /

UNDERVOLTAGE RED Contact an IASD.
AUTO with utility loss. screen for alarms.

Unit will not start in Check the LEDs /

UNDERSPEED RED Contact an IASD.
AUTO with utility loss. screen for alarms.

STEPPER Unit will not start in Check the LEDs /

RED Contact an IASD.
OVERCURRENT AUTO with utility loss. screen for alarms.

Unit will not start in Check the LEDs /

MISWIRE RED Contact an IASD.
AUTO with utility loss. screen for alarms.

Owner’s Manual for 60 Hz Air-Cooled Generators 37

Troubleshooting / Quick Reference Guide

Active Alarm LED Problem Things to Check Solution

Unit will not start in Check the LEDs /

OVERVOLTAGE RED Contact an IASD.
AUTO with utility loss. screen for alarms.

AUXILIARY Check auxiliary Set auxiliary shutdown switch(es) to

RED Unit will not start.
SHUTDOWN shutdown switches CLOSED (I). Clear alarm.

Clear alarm. Using the control panel,

check the battery by navigating to the
BATTERY MENU option from the MAIN
Yellow LED illuminated Check the screen for
LOW BATTERY YELLOW MENU. If battery condition displays
in any state. additional information.
GOOD, contact an IASD. If control panel
displays CHECK BATTERY, replace the
battery.

BATTERY Yellow LED illuminated Check the screen for

YELLOW Contact an IASD.
PROBLEM in any state. additional information.

CHARGER Yellow LED illuminated Check the screen for

YELLOW Contact an IASD.
WARNING in any state. additional information.

CHARGER Yellow LED illuminated Check the screen for

YELLOW Contact an IASD.
MISSING AC in any state. additional information.

Yellow LED illuminated Check the screen for Perform SERVICE A maintenance. Press
SERVICE A YELLOW
in any state. additional information. ENTER to clear.

Yellow LED illuminated Check the screen for Perform SERVICE B maintenance. Press
SERVICE B YELLOW
in any state. additional information. ENTER to clear.

INSPECT Yellow LED illuminated Check the screen for

YELLOW Inspect battery. Press ENTER to clear.
BATTERY in any state. additional information.

38 Owner’s Manual for 60 Hz Air-Cooled Generators

Part No. 10000006551 Rev. C 03/16/18
©2018 Generac Power Systems, Inc. Generac Power Systems, Inc.
All rights reserved S45 W29290 Hwy. 59
Specifications are subject to change without notice. Waukesha, WI 53189
No reproduction allowed in any form without prior written 1-888-GENERAC (1-888-436-3722)
consent from Generac Power Systems, Inc. www.generac.com