Organizational Behavior

Test 1

1. Which of the following would not be considered a weakness of expectancy theory?

Ans - The values for each construct have been relatively stable over time

2. An example of a rite of enhancement is a/an:

Ans - Employee of the month award

3. At what stage of group development is the leader's role primarily one of recognition of the group's achievements?

Ans – Performing

4. Alderfer's growth need category corresponds to Maslow's

Ans - Self-esteem and self-actualization needs

5. A wild turkey in a top management team is

Ans- A devil's advocate who challenges the thinking of the CEO and other top executives

6. A defense mechanism in which an individual continues dysfunctional behavior that will clearly not solve a conflict
is known as:

Ans- Fixation

7. An example of an internal force for change is

Ans- Increased grievance rate.

8. Assume you are an employment interviewer. An applicant's physical appearance could cause you to commit an
incorrect hiring decision because of all of the following except

Ans- Self-fulfilling prophecy

9. Values reflected in the way individuals actually behave are called

Ans - Enacted values

10. Denise and Teresa are two students in a course on organizational behavior. Denise outperforms Teresa on the
first exam in OB, and Teresa convinces herself that Denise is not really a good person to compare herself to
because Denise is a psychology major and Teresa is majoring in accounting. Which of the following is the best
explanation for Teresa's reaction?

Ans- Teresa's high self-esteem is protecting her from this unfavorable comparison

11. In the case of repeated failure under expectancy theory, an employee may

Ans – Reduce effort

12. Self-managed teams are sometimes called

Ans- Autonomous work groups

 13. A technique that is valuable in its ability to generate a number of independent judgments without the
requirement of a face-to-face meeting is

Ans - The Delphi technique

14. A problem with the behavioral measure for personality would be

Ans - The observer's ability to stay focused

15. According to Edgar Schein, the essence of culture is

Ans – Assumptions

16. Which of the following conditions would LEAST encourage political activity?

Ans - Abundant resources

17. According to the Protestant ethic, a person should work hard because hard work and prosperity would lead to a
place in heaven. The organizational scholar who advanced the Protestant Ethic notion was

Ans - Max Weber

18. Which of the following statements is most correct?

Ans- Persons with an internal locus of control make more ethical decisions than others

19. Instrumental values includes

Ans- All of these (ambition, honesty, self sufficiency)

20. Fear of loss and the unknown are

Ans - Reasons why individuals resist change

21. As a supervisor of a group of employees, all of whom have an internal locus of control, you should

Ans - Allow them considerable leeway in determining how to perform their work

22. The theories of leadership concerned with identifying the specific leader behaviors that are most effective in
specific leadership situations would be

Ans- Contingency theories

23. Job satisfaction and employee performance are likely to be positively related when:

Ans- Rewards are valued by employees and are tied directly to performance

24. The development of group cohesiveness is negatively influenced by:

Ans- Internal competition

25. Equity theory is a/ an

Ans – Process approach to motivation

 26. The study of individual behavior and group dynamics in organizational settings describes the content of study in

Ans - Organizational behavior

27. All of the following are considered important work process issues except:

Ans - Role specification

28. Modern management practices such as employee management recognition programs, flexible benefit packages,
and stock ownership plans emphasize

Ans - External incentives

29. A pleasurable or positive emotional state resulting from the appraisal of one's job or job experience reflects:

Ans- Job satisfaction

30. A deterioration of mental efficiency, reality testing, and moral judgement resulting from pressures within the
group

Ans – Groupthink

Organizational Behavior

Test 2

1.

2. As a manager that understands the implications of self-esteem on work behavior, you should

Ans - Give them appropriate challenges and opportunities for success

3. Employee loyalty toward the organization is a significant factor in

Ans - affective commitment

4. The importance and value placed on a reward in expectancy theory is known as

Ans – Valence

5. The belief that performance is connected to rewards is known as

Ans – instrumentality

6. An example of a rite of enhancement is a/an:

Ans - Employee of the month award

7. A pleasurable or positive emotional state resulting from the appraisal of one's job or job experience reflects:

Ans- Job satisfaction

8. According to the group development model, which one of the following set of issues need to be addressed as
part of a group's authority issues?

Ans- Who is in charge, management of power and influence, and who has the right to tell whom to do what

9. In research on styles of conflict management, the _____ style was least effective
Ans – Avoiding

10. Upper echelons theory argues that

Ans - characteristics of the top management team can predict organizational characteristics

11. The basic idea behind leader-member exchange theory is

Ans - leaders form two groups of followers (in-groups and out-groups)

12. An example of an internal force for change is

Ans- Increased grievance rate.

13. The weblike structures that contract some or all of their operating functions to other organizations and then
coordinate their activities through managers and other employees at their headquarters are called

Ans – Networked Organization

14. According to the strategic contingency perspective, which one of the following factors is NOT a primary factor
used to explain differences in power between departments?

Ans - Amount of formal authority given departments

15. Which trait is associated with less absenteeism at work?

Ans - Positive affect

16. Increasing workforce diversity is likely to reduce ________ as a barrier to social perception

Ans – Stereotyping

17. The primacy effect is also known as:

Ans - First-impression error

18. The JDI measures

Ans - Job satisfaction

19. Transformational leaders:

Ans – Inspire and stimulate followers to high performance levels

20. Escape from a conflict through daydreaming is known as

Ans - Fantasy.

21. Which of the following is a characteristic of quality teams?

Ans – They make data-based decisions about improving product and service quality
 Organizational Behavior

Test 3

1. Which of the following is considered key benefit of diversity?

Ans - flexibility and adaptation

2. The Primary purpose of socialization is the?

Ans - transmission of core values to new organization members

3. The Leadership and Strategy council (LSC) is a feature of?

Ans - Circle Organization

4. The impoverished manger is one who

Ans - exerts just enough effort to avoid being fired.

5. The set of authority and task relations among group members is known as

Ans - status structure

6. The conflict that develops when a role behavior clashes with individual values is called

Ans - Person-role

7. Assume you are an employment interviewer. An applicant’s physical appearance could cause you to commit
an incorrect hiring decision because of all the following except - -

Ans-- self-fulfilling prophecy

8. Assume you are a senior accounting major. A friend who is taking a Principles of Accounting course seeks you
out for tutorial assistance. This is an example of _______ power

Ans – Expert

9. If you use calculated involvements as basis for understanding person's relationship with a work organization,
what would be best framework?

Ans - - - social exchange

10. Crude comments or sexual jokes and behaviors that disparage someone's sex or convey hostility is
considered which type of sexual harassment

Ans--gender harassment

11. When employees view managers as being overpaid, workers may

Ans - - Reduce their commitment

12. The dynamic process through which emotions are transferred from one person to another is called:

Ans - Emotional contagion

13. The specific setting within which organizational behavior is enacted would be called the:

Ans ---organizational context

 14. The path-goal theory of leader effectiveness by Robert House is based on:

Ans ---the expectancy theory of motivation

15. When you encounter a warm and personable car salesperson and don't assume that this behavior reflects the
salesperson's personality, you are using which principle in social perception?

Ans-- discounting principle

16. Projection occurs most often when you:

Ans-- surround yourself with others similar to you

17. A transnational organization is one where:

Ans - the global viewpoint supersedes national issues

Organizational Behavior

Test 4

1. Social loafing is usually

Ans - detrimental to the group and may cause interpersonal conflict within the group

2. _______ is the term for creatively applying new technology

Ans – Reinvention

3. Under equity theory, People are motivated when:

Ans - they are in equilibrium with perceptions of inputs and outcomes

4. When an employee remains with a firm because he or she faces significant exit barriers, this can be
characterized as:

Ans - continuance commitment.

5. The establishment of new attitudes, values, and behaviors as the new status quo is consistent with what
stage in Lewin's change model?

Ans – refreezing

6. A manager who is considered Machiavellian would rely on what power

Ans - Personal Power

7. The motivation theory that holds that employee motivation is determined by the belief that a valued
outcome will result from effort is called the:

Ans - expectancy theory

8. A method for countering social loafing includes:

Ans - formal evaluation of member contributions

 9. Which of the following personality types would most likely display the most consistent behavior "across
situations"?

Ans - Low self monitor

10. Some experts believe that only individuals within a team can be creative, but a professor at Northwestern
University suggests that team creativity can be achieved. Which of the following practices would NOT
enhance team creativity?

Ans – conformity

11. The close linkage of _____ to performance under expectancy theory is crucial for enhancing motivation

Ans – Valence

12. All of the following would be consistent with new ideas in motivation EXCEPT:

Ans - individuals need to be activated by unmet needs

13. What do we call an ethical theory that emphasizes the nature and characteristics of an act?

Ans - rule-based theory

14. If a manager asks an employee to purchase a gift for his wife, the employee would think this request:

Ans - falls outside his zone of indifference

15. An effective team exhibits:

Ans - shared leadership

Organizational Behavior

Test 5

1. According to the MBTI a successful top executive is likely to be a/an:

Ans - Extrovert, sensor, thinker and judger

2. Susan was reflecting on Jims behavior in her recent meeting with Jim regarding his performance review.
Normally Jim is outgoing, sure of himself and Susan would consider him high on indicators of CSE. Jim
however, was rather subdued and quiet during the review. Jims behavior could best be explained as a result
of

Ans - Jim is a high self monitor

3. A key understanding to the relationship between hygiene and motivation factors is

Ans - they are independent.

4. Corporations and business enterprises tend to subscribe to:

Ans - consequential ethics

 5. An approach to minimize groupthink is to:

Ans - re-examine the preferred solution even if consensus has been reached

6. People may engage in immoral acts or even violent behavior as committed members of their group when

Ans - there is a loss of individuality

Organizational Behavior

Test 6

1. People may engage in immoral acts or even violent behavior as committed members of their group when

Ans - there is a loss of individuality

2. As a member of a study group, you feel that others are making minimal contributions. in this situation you
are LEAST likely to:

Ans - increase your participation and contribution

3. The fit perspective is useful in explaining:

Ans - long-term performance

4. The first discipline to take the modern corporation as the unit of analysis and emphasize the design,
implementation, and coordination of various administrative and organization systems was:

Ans – management

Organizational Behavior

Test 7/8

1. A type of organizational commitment based on an individual's perceived obligation to remain with an

organization is called

Ans - Normative Commitment

2. The two sets of social benefits available to team or group members includes:

Ans - psychological intimacy and integrated involvement.

3. Attribution theory helps to ____ behavior in organization

Ans - explain causes of

4. Authentic leaders are characterized by all of the following EXCEPT:

Ans – benevolence
 5. According to the According to the MBTI a successful top executive is likely to be a/an an approach to
personality, the basic preference that reflects what we pay attention to or how we prefer to gather
information is

Ans - sensing/intuiting.

Organizational Behavior

Test 9

1. Persons who have a strong desire to control others are high in

Ans - need for power

2. Group polarization results in

Ans - tendency for group discussion to produce shifts toward more extreme attitudes among members

3. Research focusing on the variety of roles within a society or culture highlights which disciplines contribution
to organizational behavior?

Ans – Sociology

4.
1. Emotional Intelligence(EI) relates to the ability to manage

Intelligence Quotient

conflict

technical skills

conceptual skills

2. Individuals who make external attributions will be more likely to

achleve higher levels of performance

rarely qull because they do not feel responsible

develop feelings of incompetence which may lead to depression.

provide a supporting environment for followers

1. When two departments are in conflict but are also facing a common threat, the _______ style of
conflict management is most appropriate.
Ans - Collaborating

2. If a manager asks an employee to purchase a gift for his wife, the employee would think this
request:

Ans - falls outside his zone of indifference

3. In the case of repeated failure under expectancy theory, an employee may

Ans – Reduce effort

4. The Primary purpose of socialization is the?

Ans - transmission of core values to new organization members

5. A deterioration of mental efficiency, reality testing, and moral judgement resulting from
pressures within the group

Ans – Groupthink

6. A problem with the behavioral measure for personality would be

Ans - The observer's ability to stay focused

7. The Leadership and Strategy council (LSC) is a feature of?

Ans - Circle Organization

8. A key understanding to the relationship between hygiene and motivation factors is

Ans - they are independent.

9. Assume you are a senior accounting major. A friend who is taking a Principles of Accounting
course seeks you out for tutorial assistance. This is an example of _______ power

Ans – Expert

10. The two sets of social benefits available to team or group members includes:

Ans - psychological intimacy and integrated involvement.

11. The motivation theory that holds that employee motivation is determined by the belief that a
valued outcome will result from effort is called the:

Ans - expectancy theory

12. Instrumental values includes

Ans- All of these (ambition, honesty, self sufficiency)

13. The first discipline to take the modern corporation as the unit of analysis and emphasize the
design, implementation, and coordination of various administrative and organization systems was:
Ans – management
14. The path-goal theory of leader effectiveness by Robert House is based on:

Ans ---the expectancy theory of motivation

15. The development of group cohesiveness is negatively influenced by:

Ans- Internal competition

16. When you encounter a warm and personable car salesperson and don't assume that this
behavior reflects the salesperson's personality, you are using which principle in social perception?
Ans-- discounting principle

17.Fear of loss and the unknown are

Ans - Reasons why individuals resist change

18.A technique that is valuable in its ability to generate a number of independent judgments without
the requirement of a face-to-face meeting is

Ans - The Delphi technique

19. . An example of an internal force for change is

Ans- Increased grievance rate.

20 Under equity theory, People are motivated when:

Ans - they are in equilibrium with perceptions of inputs and outcomes

21. A method for countering social loafing includes:

Ans - formal evaluation of member contributions

22. As a member of a study group, you feel that others are making minimal contributions. in this
situation you are LEAST likely to:

Ans - increase your participation and contribution

23. An approach to minimize groupthink is to:

Ans - re-examine the preferred solution even if consensus has been reached

24. ______ is the term for creatively applying new technology

Ans – Reinvention

25Upper echelons theory argues that

Ans - characteristics of the top management team can predict organizational characteristics

26. Modern management practices such as employee management recognition programs, flexible
benefit packages, and stock ownership plans emphasize
Ans - External incentives

27. Alderfer's growth need category corresponds to Maslow's

Ans - Self-esteem and self-actualization needs

28. Attribution theory helps to ____ behavior in organization

Ans - explain causes of

29. The weblike structures that contract some or all of their operating functions to other
organizations and then coordinate their activities through managers and other employees at their
headquarters are called

Ans – Networked Organization

30. Increasing workforce diversity is likely to reduce ________ as a barrier to social perception

Ans – Stereotyping
 Organizational Behaviour Assignment -2
1. When employees view managers as being overpaid, workers may
Ans - - Reduce their commitment

2. Which trait is associated with less absenteeism at work?

Ans - Positive affect

3. A key understanding to the relationship between hygiene and motivation factors is

Ans - they are independent.

4. . The impoverished manger is one who

Ans - exerts just enough effort to avoid being fired.

5. Values reflected in the way individuals actually behave are called

Ans - Enacted values

6. People may engage in immoral acts or even violent behavior as committed members of their
group when
Ans - there is a loss of individuality

7. An example of an internal force for change is

Ans- Increased grievance rate.

8. The establishment of new attitudes, values, and behaviors as the new status quo is
consistent with what stage in Lewin's change model?
Ans – refreezing

9. All of the following would be consistent with new ideas in motivation EXCEPT:
Ans - individuals need to be activated by unmet needs

10. The Leadership and Strategy council (LSC) is a feature of?

Ans - Circle Organization

11. The conflict that develops when a role behavior clashes with individual values is called
Ans - Person-role

12. An approach to minimize groupthink is to:

Ans - re-examine the preferred solution even if consensus has been reached
13. All of the following are considered important work process issues except:
Ans - Role specification

14. The two sets of social benefits available to team or group members includes:
Ans - psychological intimacy and integrated involvement.

15. _______ is the term for creatively applying new technology

Ans – Reinvention

16. At what stage of group development is the leader's role primarily one of recognition of the
group's achievements?
Ans – Performing

17. Group polarization results in

Ans - tendency for group discussion to produce shifts toward more extreme attitudes
among members

18. The importance and value placed on a reward in expectancy theory is known as
Ans – Valence

19. When an employee remains with a firm because he or she faces significant exit barriers, this
can be characterized as:
Ans - continuance commitment.

20. When you encounter a warm and personable car salesperson and don't assume that this
behavior reflects the salesperson's personality, you are using which principle in social
perception?
Ans-- discounting principle

21. Under equity theory, People are motivated when:

Ans - they are in equilibrium with perceptions of inputs and outcomes

22. Which of the following is a characteristic of quality teams?

Ans – They make data-based decisions about improving product and service quality

23. Escape from a conflict through daydreaming is known as

Ans - Fantasy.
24. 4. The path-goal theory of leader effectiveness by Robert House is based on:
Ans ---the expectancy theory of motivation

25. Fear of loss and the unknown are

Ans - Reasons why individuals resist change

26. The motivation theory that holds that employee motivation is determined by the belief that
a valued outcome will result from effort is called the:
Ans - expectancy theory

27. The set of authority and task relations among group members is known as
Ans - status structure

28. . Increasing workforce diversity is likely to reduce ________ as a barrier to social perception
Ans – Stereotyping

29. In research on styles of conflict management, the _____ style was least effective
Ans – Avoiding

30. An effective team exhibits:

Ans - shared leadership