Stakeholders Identification and Analysis
Stakeholders Identification and Analysis
Identifying the project stakeholders who can have an impact on or be impacted by the new
runway project is crucial during its planning, design, and construction phases. These
stakeholders are divided into two categories: primary stakeholders and secondary stakeholders.
Primary stakeholders are individuals or groups that are directly associated with the project and
have a significant influence on or are directly impacted by the project. A total of 11 stakeholders
have been recognized for the project, comprising four primary stakeholders and seven
secondary stakeholders. Figure A displays the project stakeholders, and the subsequent sections
provide a comprehensive description of each stakeholder.
Figure A
1.1.1 Government agencies: The implementation and success of the project are subject
to approval and regulation by various government agencies, namely the Australian
Government, the Queensland Government, and the Brisbane City Council. These
agencies exert a direct influence on the project's progress and outcome.
1.1.2 Airline Companies: The airline companies that operate at the Brisbane Airport are
considered primary stakeholders due to the benefits they will receive from the new
runway's increased capacity and efficiency.
1.1.3 Australian air navigation service provider (ANSP): ANSP has a vital responsibility in
maintaining the safety of the airport, particularly in the realms of air traffic control
(ATC) and aviation rescue firefighting services. The new runway project also entails
Air services Australia to oversee several undertakings, which include erecting a new
fire station, building a new air traffic control tower, setting up new radio towers and
other critical infrastructure, and devising new airspace plans.
1.1.4 Brisbane Airport Corporation (BAC): The project will require the expertise of
various professionals such as consultants, engineers, and planners to design and
engineer the project. BAC is responsible for owning and operating the Brisbane
Airport, which also includes the new runway project. As a result, they hold a
substantial stake in the project's achievements and its potential impact on the
airport's operations.
2. Stakeholders Matrix
A stakeholder matrix is designed to assess the interest and level of influence each stakeholder
has in a project. By understanding the needs of each stakeholder, the project owner can ensure
that they are managed appropriately and increase the likelihood of project success. Figure B
illustrates the stakeholder matrix for Brisbane's New Runway, and the positioning of each
stakeholder in the matrix is explained further in Sections 2.1.1 and 2.1.4 of this report.
Figure B
2.1 Keep Satisfied
2.1.1 Suppliers and contractors involved in the project: The contractors and
subcontractors have a financial interest in the success of the project, but their
primary objective is to complete the work. They hold significant influence over the
project since the failure to provide a satisfactory deliverable could result in a
significant loss of revenue.
2.1.2 Government agencies: The project is subject to various laws and regulations, and
several state and federal government departments have a significant role in its
success. The Department of State Development, Manufacturing, Infrastructure and
Planning and the Department of Infrastructure, Transport, Regional Development
and Communications are regulatory authorities that may need to provide approvals
for the project to proceed. While these departments have a limited interest in the
project beyond ensuring that it meets regulatory requirements, their influence is
notable.
2.1.3 Environmental groups concerned with the project's impact: The Office of the
Environment is highly interested in the project due to its potential to generate a
substantial number of complaints and affect their quality. If complaints do arise, the
office has the authority to make recommendations that may impact airport
operations.
2.2.1 Brisbane Airport Corporation (BAC): The stakeholder with the highest level of
influence and interest in the project is the Brisbane Airport Corporation, which
operates the airport. The BAC has invested significant resources, both in terms of
time and money, and is responsible for managing the project, making critical
decisions, and ensuring its overall success.
2.2.2 Government agencies: The project will employ external designers, including
consultants, engineers, and planners, to design and engineer the project. The BAC
will work closely with these designers to ensure that all requirements are taken into
consideration for the design and will continue to engage with them throughout the
construction process.
2.2.3 Airline Companies: In order to satisfy their lenders and investors that the project
will yield a return on investment, the BAC will need to establish a commercial
agreement with the airlines. This agreement will ensure that the airlines have the
right to use the new runway for a designated duration, while making rental
payments to the BAC.
2.2.4 Australian air navigation service provider (ANSP): ANSP Australia is responsible for
providing Aviation Rescue Fire Fighting and Air Navigation Services. Due to safety
concerns, they have a high level of interest and influence on the project. Regulatory
requirements mandate that the new infrastructure must provide sufficient services
to accommodate the number of aircraft movements at the airport. If the project
fails to meet these requirements, operations cannot commence.
2.2.5 Civil Aviation Safety Authority (CASA): The project has a key regulatory authority,
the Civil Aviation Safety Authority, with a high level of influence. In case the new
runway fails to comply with the regulatory guidelines set by the authority, it will not
be permitted to operate. Their main interest is to ensure that the project adheres to
all the required regulatory standards.
2.3 Monitor
2.3.1 Local residents or members living near the airport: The project stakeholders usually
have a low level of interest and influence in the project, but they can still have an
impact. If stakeholders, including community activist groups, become dissatisfied,
they may be able to sway more influential entities like regulators or politicians.