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Managing People Notes

This document discusses several theories and concepts related to managing people and teams. It covers McGregor's Theory X and Theory Y approaches to motivation, Maslow's hierarchy of needs, Herzberg's hygiene factors, stages of team development, and characteristics of effective teams. The key aspects are that McGregor and Maslow focus on intrinsic motivation and empowerment, while Herzberg identifies job factors that can cause dissatisfaction. Tuckman outlines five stages of team development from forming to adjourning. Effective teams consist of people who can think, do tasks, and resolve conflicts.

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Natalia Rus
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14 views

Managing People Notes

This document discusses several theories and concepts related to managing people and teams. It covers McGregor's Theory X and Theory Y approaches to motivation, Maslow's hierarchy of needs, Herzberg's hygiene factors, stages of team development, and characteristics of effective teams. The key aspects are that McGregor and Maslow focus on intrinsic motivation and empowerment, while Herzberg identifies job factors that can cause dissatisfaction. Tuckman outlines five stages of team development from forming to adjourning. Effective teams consist of people who can think, do tasks, and resolve conflicts.

Uploaded by

Natalia Rus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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MANAGING MCGREGOR

managers believe that:


motivation

PEOPLE
theory X theory Y
DRUCKER
people dislike work and must people like work and
be controlled to achieve actively seek responsibility
the organization s goal MBO - management by objectives
empowerment and enabling
working with employees to formulate clear
and ambitious but achievable goals

monitoring and measurement


MASLOW
communication rewarding with pay rises, bonuses etc.

ACTIVE LISTENING ASSERTIVENESS


stating your needs and HERZBERG
full attention
opinions confidently and clearly similar to Maslow, but there is also a set of job
factors that don t motivate, but can cause
not interrupting dissatisfaction if missing
not suffering in silence
we can move up only when -relations with co-workers -salary
giving consideration the lower need is met
not being aggressive or rude -job security -working conditions

stages of team development teamwork


by Bruce Tuckman

1. forming - people get to know each other good team consists of:
2. storming - first ideas and conflicts
HEAD - people good at thinking and problem solving
3. norming - sorting out a way of working together
HANDS - people good at doing and acting
4. performing - solving problems and doing tasks

5. adjourning - celebrating achievements HEART - people good at networking and resolving conflicts
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