Technical Representative Checklist "Prior to heavy maintenance check"

1. Heavy Maintenance & Lease Agreements

1.1. Study maintenance agreement to know:

1. Airline/Operator rights being in the MRO facility

2. MRO over and above MHs rates for: Maintenance, Engineering, NDT, special
services etc.
3. Materials supply over and above CAP rates
4. Storage rates for components, tools and equipment
5. GSE equipment rates
6. Terms &Conditions of chargeable MHs for the over and above CAP

1.2. Study an aircraft lease agreement to know an Operator & Lessor

policy in term of:

1. Installation of PMA parts/ None-OEM parts on the aircraft

2. Repair application & re-evaluation & approvals

2. Work Package Documentation

Coordinate with Planning Engineer to prepare documentation for

handling it to MRO:

1. Finale Heavy Maintenance package, Work Scope index including task cards
2. Line Check Forms (Preflight/transit, Daily, Weekly etc...)
3. Deferred items list (Open Defects)
4. Flued statement to be used on the aircraft
5. Engineering Orders

Note: make sure that Operator’s CAMO has prepared all required Engineering
Orders to cover the critical /complex task such as AD/SB related, MODs etc.

3. Aircraft Documentation

Coordinate with Operator Technical Library specialist to prepare and

handle documentation to MRO:

1. Aircraft Maintenance Manual (AMM)

2. Illustrated Parts Catalogue (IPC)

3. Wiring Diagram Manual (WDM)

4. Structural Repair Manual (SRM)

5. Maintenance Planning Document (MPD)

6. Fault Isolation Manual (FIM)

7. Fault Reporting Manual (FRM)

8. Standard Wiring Practices Manual (SWPM)

9. Non Destructive Test Manual (NDT)

10. System Schematic Manual (SSM)

11. Engine Manual (EM) & Powerplant Buildup Manual (PPBM)

12. Minimum Equipment List (MEL)

13. Aircraft Maintenance Program (AMP)

14. ETOPS Manual (if applicable)

15. Component Maintenance Manual (CMM) for Galleys

16. CMM for Lavatory

17. CMM for Crew / Pax Seats

18. CMM for Cargo Loading System (if applicable)

19. CMM for Thrust Reverser (TR)

20. Weight and Balance Manual (WBM)

21. Last Weighing report (as applicable)

22. Dent & Buckle Chart ( up to date)

23. Layout Of Passenger Accommodation (LOPA)

24. Emergency Equipment Layout (EEL) / Check List

25. ADs Statuses for Airframe, Engines, APU

26. SBs Statuses for Airframe, Engines, APU

27. Aircraft optional STC/MOD status

28. Supplemental Manuals (STC / Modification) (as applicable)

29. Aircraft Exterior Paint Specifications & Livery

30. Interior and Exterior Decal Catalogue

31. Your Documentation Completion Procedure (as applicable)

32. Service Bulletins (last rev) that to be performed during planned input

Note: Based on my experience it is better to provide as many as you can technical

documents to MRO that potentially can be required during maintenance input. It
will minimize all future interactions with the Operator and let MRO do their job
faster without a work stoppage.

4. Materials & Tools statuses

1. Material List which is prepared in advance by the Operator for planned tasks that are
over and above CAP such as AD/SB, EO & MJO & Repair Instructions previously
deferred items that are going to be closed during the maintenance.
2. Control and monitor the status of material delivery to MRO on daily basis until all
required materials delivered to finale location. Point attention on the complex and key
components/kits such as Engine, LG, AD /SB kits etc. that can influence to the flow
of the projects.

5. Contacts

Get all required contacts & necessary mobile numbers and e-mails of
the Operator

1. Managers to be in copy of all your communications.

2. Responsible person from Supply & Logistic department
3. Responsible person from Engineering department
4. Responsible person from the Planning department
5. Responsible person from Customs department

6. Aircraft technical inspection

Take actions from an aircraft technical perspective

1. Check the current condition of tires and brakes before the ferry flight to MRO. If any
tire or brake unit is close to the worn limit, replace the affected tire or brake unit prior
to Heavy Maintenance induction.
2. Issue a Visual Check Order (VCO) to check emergency equipment in according with
EEL. If any of them is missing, install a new one instead of the missing one or order.
Other words, take an action.
3. Issue a Visual Check Order (VCO) to inspect the cabin, rectify all possible defects
(where possible), order all required parts and materials to MRO location for
rectification, start communication with interior components OEM to get a repair
instruction (if and where it is required).
4. Inspect the aircraft exterior for dents & damages – evaluate the damages and order all
required materials based on the "possible worst scenarios" (where applicable), update
the Dent & Buckle Chart.

Note: this step is tricky because if you find any damage that is out of SRM allowed
limits and without the possibility of performing repair you can "ground" the
aircraft. Still, there is an option to get the Manufacturer's concession to fly until a
heavy maintenance check, which is, actually, very soon. This is something you have
to perform very carefully; I guess you understand what I mean.

7. Business trip

Plan your business trip and do all required arrangements:

1. The business trip contract/paper is signed

2. Hotel and air tickets
3. Transfer during the business trip ( driver license availability or taxy etc)
4. Lows of the country you travel to
5. Airfield & hangar passes

8. Pre input meeting:

Conduct a Video conference (pre input meeting) with MRO to discuss

the following topics and requirements

1. Work pack (most critical tasks that can delay the RTS)
2. Material & tools delivery status
3. Deferred defect items
4. Logistic, customs clearness, third party services
5. Dent and buckle chart
6. AD / SB / MODs
7. Painting, Weighing requirements
8. My Boeing Fleet/Airbus world/OEM portals access
9. Technical documentation
10. Authority communication & Approval
11. Engineering Enquiry Requests & Communication to OEM & Approval
12. Status report, its format and time of distribution
13. Project Gant chart

Contacts & necessary mobile numbers and e-mails responsible for your project from the
MRO side:

1. Project Manager

2. Planner

3. Procurement specialist

4. Material Controller

5. Engineering Manager

6. Planning Manager

7. Customer Support officer

9. Landing approval

Obtain a landing permit from the Airport Authority of maintenance

facility location via MRO and double-check that no certificate expires
within the maintenance period. Prepare the following docs &
certificates:

1. Landing request
2. Maintenance request
3. Air Operator Certificate
4. Certificate of Registration
5. Aircraft Operation Specification
6. Certificate of Airworthiness
7. Nose Certificate
8. Certificate of Insurance
9. Radio Station License
10. Obtain Landing permit

Note: MRO will support you with all required docs and certificates for landing.

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Published by

Sergey Poda
Project Manager & Aviation Engineer and Consultant * Health/Fitness coach
Published • 4d
12 articlesFollowing
What should an Operator/Airline Technical Representative do prior to a heavy
maintenance check? Have been working for both sides: Operator (Airline) and MRO I
have gained experience in preparation and conveying the heavy maintenance checks.
Here I would like to share the checklist for heavy maintenance technical
representatives. It is intended to serve as a guideline and answer the questions of
what to do prior to C-Check or D-Check projects. This is my own vision on some
basics of that process and I believe that this checklist can really support you to
perform your job on a professional level. Please share your comments and
experience. Let me know if something should be added or corrected.
TECHNICAL REPRESENTATIVE ROLE DURING CHECK AT MRO

1. Technical arrangements:

1. Request MRO to count and list all galley loose equipment: Trolleys, Standard Units, Hot
Cups, Pots and Inserts etc. on arrival and remove them from board for temporary storage

2. Request MRO to make a listing/checking of emergency equipment highlighting the

missing/expired items and remove them from board for temporary safe storage

3. Request MRO to list and remove the cockpit documentation from board for temporary
safe storage

4. Visit aircraft with a MRO representative/Project Manager to check the defects found
during initial interior inspection and discuss possible ways of their rectification

5. Request MRO to check ATC/ CLB pages for recent open/deferred items, FH/FC, fuel on
board, photos of the last ATL/CLB pages.

2. Documentation and information:

1. Make sure that the MRO have received all required technical documentation along with
list of all current manuals revisions

2. Obtain up-to-date Airframe & Engine FH/FC, fuel qty that is left on board and photos of
the appropriate ATL/CLB pages from the MRO planning department and send it to Operator
planning department/ CAMO

3. Provide MRO with the current APU, Engines, Airplane FH/FC, TCN, TCOH etc.

4. Issue Customer Work Orders/Request (CWO or CWR) for rectification of all deferred
items

3. Material Supply Management

1. Brief your supply department specialist for material/component demands over the
capped price. Example, CAP 200 USD/ea. Point attention on all agreement requirements in
term of material supply, storage and returning materials back to Operator base after heavy
maintenance.

2. Make sure that both MRO and Operator supply specialists clearly understand agreement
conditions in terms of material supply, clearly understood areas of their responsibilities and
areas of interactions. What is very important, that they should communicate to each other
using the same Material Supply Status (could be excel file ) that includes information about
all updates and comments from both sides.

NOTE: it happens that during heave maintenance check the MRO and Operator use
separate files where they track the materials, they do not keep previous comments
of the other side, and remove and add parts to the list without highlighting
revisions and updates. In such case, it takes couple of hours every morning to
synchronize the information and, in worst scenario, they miss some important
details. In other words, material supply management becomes a nightmare for
both sides if they do not agree at the beginning of the project on supply
management communication methods and reports for both sides.

3. Follow-up delivery of rotable components, kits, etc that are under Operator
responsibility

4. Follow-up delivery status and contractual requirements of all exchange components.

Keep in mind that repair of your component can be Beyond Economical.

4. Project routine

1. Completion of the Inspection Phase is an important milestone. You must remind MRO
about that target pushing and controlling them to accomplish all inspections by that target
date.

2. If Fuel tanks should be opened then make sure that you can safely store the fuel
somewhere – discuss it with MRO/ Airport

3. Control all MHs that MRO spends for your project on daily basis:

(a) check the Project MHs roster,

(b) visit aircraft at least a few times a day,

(c) control that work goes on aircraft as per Gantt chart and as reported by MRO
4. Follow-up all hydraulic, fuel, oil sampling/analysis tasks to be performed at the earliest
convenience

5. Follow the new items added to Dent & Buckle Chart by the MRO and inform Operator
engineering department/CAMO

6. (if necessary) Read & Record Oxygen Generator and Life Vest inventory and consult
with Operator planning department

7. Consult with Operator engineering and planning department / CAMO for any task to be
cancelled or deferred

8. Follow-up in-house shop component repairs and issue of EASA Form 1 afterwards

9. Follow-up all out of allowable limits repairs that require OEM/ Part 21 involvement
and issue of appropriate approval

5. Project status meetings

1. Covey regular meetings and inform Operator management about status of the aircraft

2. Point attention to:

· AD, SB, STC, MOD performance

· Hard-Time Components HTC and Life-Limited Components/Parts LLP replacement

· Performance of the job required highly skilled ETOPS, CMR, CPCP, RII, Critical
Tasks, AWL (CDCCL или ALI), NDT, SSI etc);

· Engine, Landing Gear , Thrust Reversers, APU replacemt and shipping them to shop

· Interior units and Emergency equipment removal and shipment to shop for repair

§ Note: actually, point attention and track status for shipping, repair and returning back any
removed from aircraft equipment.

· Technical documenataion completion.

· Major Structural Repair , coordination with OEM

6. Project End

1. Keep the copy of the fuel receipt which has ordered by the MRO for fuel leak test or
ferry flight
2. Check the navigation database due date. Get the current database and ask MRO to
update the navigation database if the due date is before the aircraft release to service (RTS)
date

3. Contact Operation Control Center for required fuel information and fuel confirmation
details

4. Report all the U/S & removed part list to Supply department for the further actions &
destinations

5. Take EASA Form 1 copies of the materials supplied/purchased during maintenance

6. Take copy of CRS, Stamped/Closed Package Index and On/Off Component list

7. Make sure all cockpit documents are completely located back on board

8. Make sure FAK (if was and emergency equipment, Galley Equipment are all located
back on board correctly (by referring the initial list)

9. Contact Operator Dispatch for return/ferry flight plan, crew names and take/off time
and inform MRO

10. Arrange catering if necessary for the ferry flight. Contact MRO for this service.

11. Follow-up and monitor all components that were exchanged by Operator or MRO
Procurement department.

12. Check the C-Check invoice IAW all job done and report if there is any discrepancy to
the MRO for correction